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BHTA Chief Executive reflects on what coronavirus has done to the industry

BHTA Chief Executive reflects on what coronavirus has done to the industry

Hearing Care Section – 23rd March 2020

Hearing Care Section – 23rd March 2020

The British Irish Hearing Instrument Manufacturers Association (BIHIMA) represents in Britain and Ireland the world’s leading hearing instrument manufacturers. They work in partnership with other professional, trade, regulatory and consumer organisations within the health care and charitable sectors. Their goal is to raise consumer awareness of hearing solutions, making available the very latest in hearing technology.

They also work on behalf of their members to advance an agenda for change with government and policy makers, to improve the lives of people with hearing difficulties.

BIHIMA Q4 data shows strong performance in the private market to end of 2019.

Click Here to visit BIHIMA online to view & download BIHIMA Market Statistics.

Published: 23rd March 2020

Source: BIHIMA

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Dispensing Appliance Contractor Section – 4th March 2020

Dispensing Appliance Contractor Section – 4th March 2020

The following information was published by NHSE for various NHS providers including pharmacy but unfortunately DACs were not included.

On reading through the section leader decided some of the guidance is relevant to you as DACs particularly with any patient that may visit your premises.

Published: 4th March 2020

Source: NHS England

South Central Ambulance Service Supporting Public Hearts Scheme

South Central Ambulance Service Supporting Public Hearts Scheme

South Central Ambulance Service has supported the launch of the Public Hearts Scheme in Reading, aimed at improving public access to life-saving automated external defibrillators (AEDs).

Founded in 2017 at Gloucestershire Constabulary by PC Matt Hammond, the Public Hearts Scheme is a partnership between the local licensed venues, South Central Ambulance Service (SCAS) and Thames Valley Police and is expanding across the Thames Valley area.

Licensed venues from across Thames Valley can sign up to receive a collection pot to help raise funds towards purchasing an AED for their premises, which currently cost around £800. Money raised beyond this amount then go to supporting further upkeep and maintenance of the devices.

Reading’s Business Improvement District (BID) has funded the first 11 defibrillators for Reading town centre.

For frontline ambulance staff at South Central Ambulance Service and Thames Valley police officers, as first responders to emergencies across the Thames Valley, having access to an AED can be incredibly important, particularly in the evenings when many community venues that house them may be closed.

By being housed in licensed premises, these can be used by members of the public as well as the emergency services. AEDs are designed to be easy to use by members of the public and don’t require any training to use them.

David Hamer, Operations Manager for Community Engagement and Training at SCAS, said: ““Sudden cardiac arrest is the leading cause of premature death; the earlier there is intervention by someone to start basic life support and apply an AED the better chance of a positive outcome for the victim.

“AEDs are simple machines that are easy to use. The user will be instructed what to do by the machine, so no formal training is required. They have been used by many untrained members of the public with lives being saved as a result. Never be afraid to use this lifesaving piece of equipment if you need to.”

Within the Thames Valley, the scheme is being led by Licensing Officer Sergeant Larah Fisher from Thames Valley Police, who added: ““After meeting with Matt Hammond from Gloucestershire Constabulary and hearing about the success of the scheme there, I knew it would be something that we could support in the Thames Valley.

“We contacted licensed venues across the force and everyone has been really keen to get the scheme running in their areas. It’s great to see the community coming together to fund the purchase of these devices. They are there for anyone who is unlucky enough to find themselves in a situation when it could be used to save a life.”

The Public Hearts Scheme officially launched in Reading on Valentine’s Day (February 14, 2020) with a number of venues across the town holding fundraising events to support towards the installation of more defibrillators around the city.

Published: 17th February 2020

Source: National Health Executive


Hearing Care Section – 10th February 2020

Hearing Care Section – 10th February 2020

World hearing day 2020: Hearing for life

Don’t let hearing loss limit you

On World Hearing Day 2020, WHO will highlight that timely and effective interventions can ensure that people with hearing loss are able to achieve their full potential. It will draw attention to the options available in this respect.

Key messages for World Hearing Day 2020:

  • At all life stages, communication and good hearing health connect us to each other, our communities, and the world.
  • For those who have hearing loss, appropriate and timely interventions can facilitate access to education, employment and communication.
  • Globally, there is lack of access to interventions to address hearing loss, such as hearing aids.
  • Early intervention should be made available through the health systems

Register your event

Click the following links to download tools and resources to promote World Hearing Day 2020 (or read the PDF previews provided):

Published: 10th February 2020

Source: World Health Organisation

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Financial Help if you’re Disabled

Financial Help if you’re Disabled

GOV UK‘s guidance on a wide range of disability-related financial support, including benefits, tax credits, payments, grants and concessions.

Some benefits you might get are:

  • Universal Credit
  • Personal Independence Payment (PIP) or Disability Living Allowance (DLA)
  • Attendance Allowance
  • Employment and Support Allowance (ESA)

Depending on your circumstances, you might also be able to get:

This guide is also available in Welsh (Cymraeg).

Vehicles and transport

If you’re disabled you can apply for the following:

Home and housing

If you’ve been assessed by your local council as needing care and support services, you can get:

  • Direct payments – allowing you to buy in and arrange help yourself instead of getting it directly from social services
  • Disabled Facilities Grants – which is money towards the costs of home adaptations to enable you to continue living there

If you’re on a low income

You may be eligible for Universal Credit and could get help with housing costs.

If not, check if you’re eligible for Housing Benefit and Council Tax Reduction from your local council.

Help if you’re employed

You may be able to top up a low salary by claiming Universal CreditIncome Support or Working Tax Credit.

You also might be able to get an Access to Work grant to pay for:

  • special equipment, adaptations or support worker services to help you do things like answer the phone or go to meetings
  • help getting to and from work
  • mental health support
  • communication support at a job interview (for example, a British Sign Language interpreter or a lipspeaker)

VAT relief on certain goods and services

You do not have to pay VAT on certain goods and services if they’re just for your own use and you’re disabled or have a long term illness.

Armed forces compensation

You may be able to get compensation if you’ve been injured or disabled while serving in the armed forces.

Disability and sickness benefits

Disability Living Allowance for children

Disability Living Allowance for children (DLA) is a tax-free benefit for children under 16 to help with the extra costs caused by long-term ill health or a disability.

Disability Living Allowance for adults

Personal Independence Payment is gradually replacing DLA for adults with long-term ill health or a disability. If you’ve reached State Pension age you can apply for Attendance Allowance instead.

Personal Independence Payment

Personal Independence Payment (PIP) is a tax-free benefit for people aged 16 or over who have not reached State Pension age. It can help with the extra costs caused by long term ill-health or a disability.

Attendance Allowance

Attendance Allowance is a tax-free benefit for people who are State Pension age or over, have a disability and need someone to help look after them.

Employment and Support Allowance

You may be able to get Employment and Support Allowance (ESA) if you cannot work because of illness or disability.


Carer’s Allowance is extra money to help you look after someone with substantial caring needs.

You could also get Carer’s Credit so there will not be any gaps in your National Insurance record if you have to take on caring responsibilities.

Published: 10th February 2020

Source: GOV UK

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NEC Venue Improves Accessibility

NEC Venue Improves Accessibility

The NEC – the UK’s largest exhibition and events venue – has invested in a new Changing Places accessible toilet, continuing its commitment to customer-focused improvements and becoming one of the first exhibition venues to install the facility.

The toilet is the result of an accessibility audit and customer feedback, which highlighted the need for the resource.
Larger than a standard accessible toilets, a Changing Places facility has more space to enable a wheelchair user and their carer to manoeuvre with ease, plus equipment including a height adjustable adult sized changing bench and hoist.

The NEC is continuously looking to improve facilities for our customers to ensure we remain their venue of choice,” said Kathryn James, NEC Managing Director. “The need for a Changing Places toilet was highlighted during an accessibility audit and as a result of customer feedback, and we felt it would be of invaluable benefit for some of our customers. Based on the dwell time within the NEC, it’s important for customers to be able to relax and enjoy our facilities knowing there’s an appropriate environment for their personal hygiene. We pride ourselves on being an accessible venue; we’re located within two hours drive time of 40% of the UK’s population and we have 20,000 car parking spaces on site. We have physical links to Birmingham International Airport and the International Railway Station, in addition to being situated just off the M42 and M6 motorways. By continuing to improve the accessibility of our internal facilities with additions such as this Changing Places toilet, we’re adding further value to the visitor experience.”

Margaret Clough, a NEC customer who played a major role in the delivery of this project, said: “We work alongside Mencap as volunteers, and since I retired I’ve dedicated my time to campaigning for these facilities. I can’t believe the success we’ve had and I’m so excited about the progress we’ve made.  We started out at campaigning for changes in airports, because that’s where this all began for us after so many humiliating experiences, and it’s just snowballed from there. This particular installation is fabulous because the NEC is setting the standard in a competitive business and I hope we’re now going to see more Changing Places facilities appear as a result.

Published: 5th February 2020

Source: Changing Places

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NHS Providers welcomes Jeremy Hunt as health select committee chair

NHS Providers welcomes Jeremy Hunt as health select committee chair

Following the appointment of Jeremy Hunt as chair of the health and social care select committee, NHS Providers chief executive Chris Hopson has welcomed him into the new role.

In his new role, Mr Hunt will head a committee of MPs who scrutinise the performance of the NHS and government health policy.

Mr Hunt, who was the longest serving health secretary between 2010 and 2016, said he was “honoured” to be elected as chair of the select committee and would be pressing the government to move quickly to build a cross-party consensus over a funding settlement for care of the elderly.

Responding to the appointment, Mr Hopson said: “We look forward to working with Jeremy Hunt as the new chair of the health and social care committee, and continuing to build on the honest, open and constructive dialogue we shared whilst he served as secretary of state for health.

“For the coming year, we welcome Mr Hunt’s focus on patient safety, mental health, workforce and social care. These key areas fundamentally affect the ability of trusts to deliver high-quality patient care.

“We have outlined specific subjects we encourage the committee to hone in on to Mr Hunt, including NHS pensions and the clinical review of standards.

“Additionally, we have urged the committee to consider holding a wide-ranging inquiry on the NHS long term plan. This should include setting priorities, working out clear delivery timescales, and examining commitments on financial recovery, integrated care and broader system working.”

Published: 30th January 2020

Source: NHE National Health Executive


Image Credit: Stefan Rousseau/PA Archive/PA Images

Healthwatch England publishes 2019 annual report to Parliament

Healthwatch England publishes 2019 annual report to Parliament

Sir Robert Francis QC, Chair of Healthwatch England has today laid the Healthwatch annual report to parliament, setting out to MPs and the Government the key issues people are feeding back about their experiences of health and care services in England.

As the NHS focusses on reforming other areas of care, it needs to keep on talking to communities so that everyone gets the good quality care they need.”
— Sir Robert Francis QC

Read the annual report

Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.

Click Here to read their new report – Guided by you – to see how your voice makes a difference. 

This year’s report is supported by an additional summary of what 40,000 people told us about how they would like the changes proposed in the NHS Long Term Plan to be implemented where they live.   

Between March and June 2019, the Healthwatch network carried out 500 focus groups, attended 1,000 events and engaged tens of thousands of people online to find out what people want from the next ten years of the NHS.61% of cancer respondents provided a positive response versus 23% of respondents with dementia.

People affected by cancer, and heart and lung conditions said that they had a much better experience of care services than people with other conditions. For example, when asked ‘How would you describe your overall experience of getting help?’, 61% of cancer respondents provided a positive response versus 23% of respondents with dementia.

The positive feedback about cancer and heart and lung services appeared to be for a variety of reasons, including speed of diagnosis and treatment, access to rehabilitation, and quality of information and communication from professionals.

People affected by other issues, especially mental ill health, dementia or learning disabilities, told Healthwatch that this kind of support often wasn’t in place for them and that professionals did not give enough consideration to their full range of needs.

Seven steps the public think would improve wider NHS support

  1. Better access to appointments
    People would like more appointment flexibility as well as the opportunity to discuss multiple health issues in one appointment.  
  2. Support available when needed 
    The waits between follow up appointments can be too long, often meaning health conditions get worse. While people wait to see a specialist, they would like to see more opportunities for peer support to learn how others deal with the challenges and complications they face. 
  3. More online appointments 
    As long as the opportunity to talk to professional’s face to face remains, people would like to see improved access to online appointments. This would be particularly helpful to people who live in rural areas who struggle to get to their GP. 
  4. Better personalised care 
    People want to be treated as individuals, with more personalised information about how to look after themselves 
  5. Only ask once 
    If medical records were shared more consistently, less time could be spent repeating health issues and more time talking about treatment and support   
  6. Help with travel
    People with limited access to transport want more thought given to how they travel to services far from home. 
  7. More help for carers
    Those looking after others want more support to help them have a break, as well as being more involved in decisions about treatment and support. 

Published: 29th January 2020

Source: Healthwatch

Story URL:

Report URL:

NICE is changing the way it produces and presents guidance: Get Involved

NICE is changing the way it produces and presents guidance: Get Involved

NICE Connect is a multi-year project to transform the way guidance is produced and presented, making it easier to use and ensuring people receive evidence-based high quality care in the right place at the right time.

Visit NICE Connect to register your interest and find out more.

NHS Funding Bill Enters Parliament

NHS Funding Bill Enters Parliament

The NHS Long Term Plan Funding Bill will enshrine in law an extra £33.9 billion a year by 2024 for the NHS.

Secretary of State for Health and Social Care, Matt Hancock, will today introduce the NHS Long Term Plan Funding Bill to Parliament. The bill will enshrine in law an extra £33.9 billion every year by 2024 for the NHS to transform care.

The bill will include a ‘double-lock’ commitment that places a legal duty on both the Secretary of State and the Treasury to uphold this minimum level of NHS revenue funding over the next 4 years.

The bill will not seek to limit the NHS in deciding how funding is spent and where – a decision that is made by local clinicians for their local populations.

It will be one of the first pieces of domestic legislation to go through Parliament since this government took office, placing the NHS top of the domestic agenda.

The bill will place a legal duty on the government to guarantee a minimum level of spending every year, rising to £148.5 billion by 2024.

In the first stage of this annual funding increase, the government has already provided an extra £6.2 billion since April 2019, following the launch of the Long Term Plan in January 2019.

The bill provides safeguards that mean the Treasury will be required to ensure the annual supply estimates for the department’s NHS budget cannot be reduced, creating a legal exception that protects frontline NHS funding for the first time.

This comes on top of recent pledges:

  • to build 40 new hospitals up and down the country, backed by £2.8 billion
  • an extra £1.8 billion for capital spending, including £850 million for 20 hospital upgrades and urgent infrastructure projects
  • £450 million for new scanners and the latest in AI technology

Prime Minister Boris Johnson said: 

“I have heard loud and clear that the priority of the British people is the NHS. 

“Guaranteeing frontline services the biggest cash boost in history is another huge step towards making sure this treasured institution has everything it needs to deliver world-class care. 

“There can be no doubting our commitment to the NHS. Putting our record funding commitment into law shows that we will stop at nothing to deliver on the people’s priorities.”

Health and Social Care Secretary Matt Hancock said:

“During the election campaign, we committed to boosting funding for our NHS over the course of the Parliament and ensuring these new resources get to the frontline so that patients receive the care they need.

“Today we are making good on that manifesto commitment by introducing the NHS Funding Bill, demonstrating this government’s ironclad commitment to the NHS.

“With this unprecedented bill, we will enshrine in law the largest cash settlement in NHS history – bringing the total annual budget to almost £150 billion within 5 years.

“This funding bill will empower the NHS and its world-class clinicians to deliver our bold plan for the NHS. They can do so safe in the knowledge this government is giving them the financial certainty and support to revolutionise prevention, detection, and treatment of thousands of patients over the coming decade.”

The Chancellor of the Exchequer, Sajid Javid, said:

“We are delivering on our promise to focus on the people’s priorities, with the NHS at the forefront. By enshrining the largest ever cash increase for the NHS in law, we will deliver a world-class health service that makes life in this country even better for people.”

Published: 15th January 2020

Source: GOV.UK

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Guidance on the Legal Rights to have Personal Health Budgets and Personal Wheelchair Budgets

Guidance on the Legal Rights to have Personal Health Budgets and Personal Wheelchair Budgets

Guidance on the legal rights to have personal health and personal wheelchair budgets from the NHS.

This guidance document supports clinical commissioning groups and other relevant bodies to meet their duty to ensure eligible groups of people benefit from the legal right to have a personal health budget or personal wheelchair budget. This includes people eligible for NHS Continuing Healthcare, children and young people’s continuing care, people eligible for after-care services under section 117 of the Mental Health Act, and people in receipt of NHS wheelchairs.

Or Click the Download Link below

Published: 13th December 2019

Source: NHS

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Leading Trade Publication seeks a Media Sales Manager

Leading Trade Publication seeks a Media Sales Manager

Leading trade publication seeks a Media Sales Manager

Salary: Basic £32-35k – OTE £39-42k
Location: London

Are you a highly motivated sales manager with experience in media who thrives on selling to a professional B2B audience across multiple channels?

BHTA Engage, the company behind AT Today and THIIS Magazine, the UK’s longest-running and trusted mobility trade publication, is seeking a capable media sales manager to join its team.

With the recent relaunch of its popular website and other significant plans in the pipeline, the role is the perfect opportunity for the right individual to contribute and shape the future growth of a well-established platform.

As Media Sales Manager you will sell print and digital advertising solutions to existing and prospective advertisers.  Targeting relevant businesses and customers keen to get their brands and products in front of mobility trade and healthcare professionals, you will market, sell and highlight the benefits and values of our titles.

Key tasks include:

  • Attracting and keeping a new client base by cross-selling products for different media solutions
  • Working to multiple, overlapping deadlines
  • Reporting, budgeting and forecasting on a weekly and monthly basis
  • Managing established accounts and handling all aspects of the sale
  • Developing new opportunities from internal database and own research
  • Attending trade exhibitions to forge new relationships

Key skills required for this role:

  • Previous B2B sales experience preferably within a publishing environment (at least 3 years)
  • Proven track record of hitting and exceeding sales targets
  • Good time management skills
  • Entrepreneurial flair
  • Understanding of social media, digital sales & online marketing techniques
  • Experience of selling at all levels, coupled with excellent presentation skills
  • Positive, enthusiastic and motivated achiever

The package:

In return, you can expect an excellent renumeration package, with a basic of £32-£35k and an OTE of £39-£42k, as well as 20 days holiday (excluding bank holidays), ongoing support and training as well as the opportunity to help build and shape the business.

To apply

In the first instance please forward your CV and a covering letter outlining why you feel you are suitable for the role to Calvin Barnett at

BHTA Retailer of the Year – Calling Healthcare Professionals to Nominate

BHTA Retailer of the Year – Calling Healthcare Professionals to Nominate

The 2018 BHTA Retailer of the Year Award is open for entries and this year we are looking for Healthcare Professionals to nominate their local retailer and win the chance to attend the BHTA Awards Dinner as our guest if your nomination wins.

We are looking for nominations for retailers who you work with locally in your community that offer exceptional support to you as healthcare professionals or carers, working together to provide equipment to help maintain independent living for one of your clients / customers. This could include mobility products, independent living aids, beds, chairs, stairlifts, bathing or any specialist equipment for which you rely on the retailer for advice and support. This nomination request is specifically for a local retailer you work with rather than a National Manufacturer.

The Retailer you choose should be someone who you believe goes beyond what is expected and offers you a service that is consistent time after time when using them. The retailer may have well trained staff, an excellent showroom, wide range of products, service facility etc……….that you rely on as a healthcare professional to do your job in your local community.

When nominating the retailer there may be an individual staff member who you rely on for their knowledge, experience and approach to the products and services you receive. You can also nominate an individual at the company.

To nominate your local retailer complete the Entry Form pdf

Remember if your nomination wins you and your partner/colleague will get two places at the BHTA Awards Dinner on 29th November so why not nominate your local retailer today !

For more information about the Awards Evening Hosted by Simon Weston CBE  : Click Here

BHTA members benefit – The Fuelcard People

BHTA members benefit – The Fuelcard People

The fuelcard people know its their job to find you the very best deals for fuel.

BHTA has been working with fuelcard people since 2016 to offer our members a choice of thousands of locations

nationwide to receive on-going fuel discounts throughout the life of their account.

  • Save on national average pump prices
  • No advanced payments
  • Dedicated account amanger
  • Free on-line management
  • No need to collect hundreds of till receipts – every transaction is detailed on VAT – recoverable invoices

Video link: Fuelcard People

Membership Brochure

Contact us on 0844-808-2013



What people want from the next ten years of the NHS

What people want from the next ten years of the NHS

When the NHS Long Term Plan was published in January 2019 Healthwatch was asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here’s what over 40,000 people told Healthwatch.


Between March and June 2019, the Healthwatch network carried out 500 focus groups, attended 1,000 events and engaged tens of thousands of people online to find out what people want from the next ten years of the NHS.

“As the NHS focusses on reforming other areas of care, it needs to keep on talking to communities so that everyone gets the good quality care they need.” — Sir Robert Francis QC, Chair of Healthwatch England

Key findings

  • People affected by cancer, and heart and lung conditions had a much better experience of care services than people with other issues.
    For example, when asked ‘How would you describe your overall experience of getting help?’, 61% of cancer respondents provided a positive response versus 23% of respondents with dementia.   
  • The positive feedback about cancer and heart and lung services appeared to be for a variety of reasons, including speed of diagnosis and treatment, access to rehabilitation, and quality of information and communication from professionals.
  • People affected by other issues, especially mental ill health, dementia or learning disabilities, told us that the support often wasn’t in place for them and that professionals did not give enough consideration to their full range of needs.


We have also produced What Matters Most in Easy Read and Large Print.

If you need this report in a different format, please email or call 03000 68 3000.

Download the report

Download the Easy Read

Download the Large Print

Published: 29th January 2020

Source: Healthwatch

Story URL:

PDF URL (Report):

PDF URL (Easy Read):

PDF URL (Large Print):

BBC Rogue Traders investigation leads to ‘Arise Mobility’ resigning from BHTA prior to disciplinary hearing.

BBC Rogue Traders investigation leads to ‘Arise Mobility’ resigning from BHTA prior to disciplinary hearing.

A company facing a disciplinary hearing tomorrow (Thursday 17th August) over allegations of practices such as cold calling potential customers has resigned from the BHTA (British Healthcare Trades Association). ‘Arise Mobility’ was featured in a BBC Watch Dog ‘Rogue Traders’ programme broadcast on 12th July.

The programme questioned the company in relation to evidence about cold calling, the length of time their sales staff spent at potential customers’ homes, and lack of pricing transparency.  During the programme, the BHTA’s Director of Governance & Policy, Sarah Lepak, confirmed that disciplinary action had begun in relation to the allegations and further information which had come to light.

All members of the BHTA are subject to its Code of Practice which protects consumers and is approved by the Chartered Trading Standards Institute. The disciplinary hearing could have led to the expulsion of Arise Mobility from the BHTA for breaches of the Code. The company’s resignation received this week means that the Company is no longer a member of the trade association.

BHTA Director General Tracey Lloyd commented:

‘The BHTA works to protect the reputation of its member companies who supply goods and services to disabled people and to ensure that consumers can buy from them with confidence. It is very important, therefore, that people buying such products do so from a BHTA member company’.

Published: 16th August 2017

Finding a trader – Trading Standards Institute Consumer Codes Approval Scheme

Finding a trader – Trading Standards Institute Consumer Codes Approval Scheme

Trading Standards Institute (TSI) Consumer Codes Approval Scheme

British Healthcare members are now on the new search to find a trader in the Trading Standards Institute (TSI) Consumer Codes Approval Scheme. Traders in this scheme display the TSI approved code logo. When you see the logo it means that the trader has agreed to provide good standards of service including clear information before a contract is signed and a clear complaints procedure.

All BHTA members work to the Code of Practice endorsed by (TSI) and the Citizens Advice portal will help guide consumers to members looking for assistance when purchasing healthcare products.

Click the link to find your nearest BHTA member:


BHTA Book – 100 years of the Asscoaition

BHTA History book marks 100 year milestone

In 1917, Einstein applied the general theory of relativity to model the structure of the universe as a whole, Houdini performed his first ‘Buried Alive’ stunt in California and Al Capone became known as Scarface after he was slashed in the face three times by a New York hood by the name of Frank Galluccio.

Also that year, William ‘Buffalo Bill’ Cody died, Ella Fitzgerald was born, Czar Nicholas II of Russia abdicated and a small group of businessmen met to discuss the possibility of working together.

A short time later, the Surgical Instrument Manufacturers Association (SIMA) was founded. It went on to become the British Surgical Trades Association (BSTA) and then the British Healthcare Trades Association (BHTA), representing hundreds of companies, large and small, along the way.

Well over 1000 companies have been a member of the Association at some point during the past 100 years, which has seen SIMA, BSTA and now BHTA represent member companies at all levels of government, with most of the leading charities and a huge number of influential and advisory bodies.

To mark the centenary, a book about the history of the Association has just been published. The 128 pages provide insights into interesting, fascinating and sometimes controversial issues that the Association has been involved with during the years. Readers will find details on lengthy battles fought to protect patients from higher costs, reduced services and questionable sales and marketing techniques along with how member companies adapted and survived through two World Wars.

Director General, Tracey Lloyd says: “The Association, in all its forms has influenced, supported and worked with hundreds of companies, organisations and government bodies, many thousand employees and millions of people in need of advice and protection.

If you’ve ever wondered what a Trade Association does for its members, then the book gives you a very good idea and includes numerous examples of how the Association has, over the years, helped to organise members and produce high profile, highly effective campaigns.”

You can read the book online at :

BHTA Steptember – The Challenge & The Charity


BHTA Stairlift section are making a challenge to all BHTA members to walk 10,000 steps every day for the month of September. By the end of the month participants would have done at least 300,000 steps (approximately 150 miles) All the monies raised will be donated to SCOPE  SCOPE is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else.

Why not get your BHTA team involved and down load a sponsor form and poster for your notice board. Try and find some iconic buildings with lots of steps that you can get a team photograph, but also don’t forget to Tweet your stories and pictures @wwwbhta #BHTAsteptember @scope

Please donate by vising our webpage:

Download your Steptember Poster Here: Steptember A4 Poster

Download your sponsorship form Here: BHTAsteptember Sponsorship Form

If you would like any further details contact:

Are you up for the challenge !!!!

British Healthcare Trades Association – Working Together with SCOPE


Centenary Lunch & Afternoon Tea – Postponed 21st June 2017 – due to Queens Speech


Due to the re-scheduled date for the Queens speech to Wednesday 21st June all external bookings for the Parliament Estate have been cancelled which includes our Centenary Lifetime Achievers Lunch and the BHTA Centenary Afternoon Tea.

These circumstances were beyond our control and we apologies for the inconvenience this has caused to all our members and guests.

We are working to seek an alternative date in the autumn and will advise you of this ASAP.

I’m sure you will share my disappointment that we won’t be celebrating our Centenary on Wednesday,  but I look forward to seeing you all in the autumn.

Tracey Lloyd

Director General


Phab Celebrating 60 years 1957 – 2017

Phab inspires and supports children and adults with and without disabilities to make more of life together!

Phab is fun!  We support 170+ locally run Phab Clubs for children, young people and adults of all abilities across England and Wales for around 8,000 members.  Phab also organises an annual programme of exciting and challenging holiday projects for children and young people aged 8 to 25 at fully accessible outdoor activity centres in the New Forest and Lake District.

Local Phab Clubs and Projects make a real difference to the lives of people with disabilities and to their families, as children, young people and adults can all enjoy the same opportunities and have great fun together.

This year, Phab is celebrating its Diamond Jubilee and the Charity continues to inspire and support people of all ages to make more of life together. It has transformed the lives of many thousands of disabled people and changed the attitudes of millions towards those with disabilities, playing a vital role in the community.

Find out more at:

BHTA Centenary Golf Day 2017

This year the BHTA will be holding it’s Centenary Golf Day on Thursday 13th July 2017
at the Foxhills Golf Club, Surrey.

Sponsored by ICB Group who manage the Bespoke Insurance Scheme that is exclusive to BHTA members.

The course is championship standard and will be hosting the PGA Trophy this year will be

The format for the day will be:

8.00 – 9.30 Practice Range Balls – Driving Range
8.30 – 9.00 Registration (Tea, Coffee, & Bacon Rolls)
9.30 – 18 Hole Longcross Championship Golf Course
9.30 – Shotgun start until 14.00
14.30 – BBQ Buffet lunch & Prize Giving

Team of four or individual entries. Price per person £96.00 (£80.00 + VAT)

Should you would like a booking form or have any further questions please contact:
our London Office on 0207-702-2141 or email:

Hotel Accommodation:

The venue has a wide range of rooms styles and prices and these can be found on the website at: If booking these rooms they would be at the rates published, but always worth mentioning you are playing at our golf day.

We look forward to another great day of Golf.

BHTA Scotland Conference and Garden Lobby Reception – Wednesday 24th May 2017

BHTA Scotland Conference and Garden Lobby Reception – Wednesday 24th May 2017

BHTA Scotland Conference and Garden Lobby Reception Holyrood Scotland

The first event of the British Healthcare Trades Association Centenary calendar will be our Conference at the Macdonald Hotel Holyrood and Garden Lobby Evening Reception in the Scottish Parliament on Wednesday 24th May 2017.

We have arranged for a great line up of speakers for our afternoon conference with Professor June Andrews a recognised leader in the worldwide movement for people with dementia. June was the Professor of Dementia studies at the Dementia Services development at the University of Stirling for a decade and is a sought after speaker on dementia care.

Dr Mike Winter the Medical Director of Procurement, Commissioning and Facilities (PCF) with NHS service Scotland Mike’s key responsibility is to provide clinical advice and leadership within (PCF) which is responsible for influencing expenditure for consumables within HS Scotland.

Neil Findlay MSP, convener of the Scottish Parliament Health & Sports Committee. Following a career in teaching and local politics he was elected to the Scottish Parliament in May 2011. Neil was named “Community Politician of the Year in 2015.

There will also be representatives from business as part of the conference panel representing “Doing Business in Scotland”.

David Watt from the Institute of Directors, Stuart Mackinnon Federation of Small Businesses and Euan Kidd Scotland Excel & Skills, development Scotland.

This is a great opportunity to listen, engage and discuss healthcare topics in Scotland with our panel of experts.

The evening garden lobby reception will give BHTA Scotland section members an opportunity to engage with their MSP’s in a relaxed environment within the Scottish Parliament building and celebrate 100 years of healthcare.

Our sponsor for the evening event is Alex Cole-Hamilton Scottish Liberal Democrat Health spokesperson. At this event section members will have a chance to illustrate some the latest designs and innovations in products that are changing how healthcare is delivered by BHTA members today in Scotland and healthcare generally.

For more details about attending either the BHTA Scottish Conference or the Evening Garden Lobby Reception

Contact: Margaret Smith:


Gordon Ellis History in Healthcare

Our company began in the 1800s and was originally involved in construction. During cold winters the skilled workforce came indoors and manufactured the wooden stairs, doors, window frames etc ready for the Spring. They became so skilled at woodworking that they began supplying other companies and stopped the construction business.

The company was located on the banks of the canal and its raw materials were delivered by canal barge and despatched in fleet of horse-drawn carts.

This is Bill and Elaine Ellis from 1980 exhibiting a brand new invention, the Derby plastic raised toilet seat.

The first products for the healthcare market were wooden stool frames for the Blind Institute. Some time later the market demanded raised toilet seats for people who difficultly in rising from the toilet. Firstly made with wooden blocks, then in polyurethane foam; and now in high quality hygienic plastics.
From there a full range of products has been developed to help older and disabled people to retain their independence and their dignity.

The early beginnings in healthcare predisposed the company to produce top quality rotational mouldings. Today we have a team of over 120 people, still making products in the UK at our factory near Derby.
We are very proud of our reputation for high quality products, which now includes furniture raisers and commode chairs.

Find out more about us at

Everest and Jennings Wheelchairs Corby (1977)

(Image: The photo was taken at the end of the training session in Santa Monica California and prior to the opening of manufacturing in Corby. It was taken in April 1977 outside of the office of Gerald M Jennings, president of Everest & Jennings Inc. Gerald is pictured on the left and the gentleman to the right was Loman Carpenter who was charged to manage the “set up” of the new UK operation. The picture was taken to announce the first chair hand made by the three new employee (Clive Harvey Middle back, Mike Cunnington Left front and Ron Davies Right front) for the new Corby manufacturing plant; they made 20 chairs in all from start to finish over four months of training; the chair pictured was serial number 0001 and was never sold, the other 19 were.

The E&J Story:

Herbert A. Everest and Harry C. Jennings Sr. were friends, and both were engineers. Herbert Everest was also physically disabled after surviving a mining accident in 1918. Everest complained to Jennings about the bulk of chairs available in the early 1930s, and in 1933, the pair designed and built a lightweight, collapsible model in Jennings’ garage. The design was patented in October 1937.

The pair soon went into business to manufacture their improved design. In the 1940s, they supplied disabled veterans of World War 2 through government contracts that established the company as a recognized name in rehabilitation equipment.

The Everest family sold its interest in the company in 1943, but Gerald Jennings, son of Harry Sr., was chief executive from 1952 until he retired in 1985.

By the early 1970s, Everest & Jennings International was “the world’s largest supplier of wheelchairs.

Everest & Jennings recorded sales of $145 million in 1980, and profits near $8 million. In the 1980s they launched “Avenues,” an adaptive clothing line for wheelchair users. Changes within the company and in the business landscape during the 1980s left Everest & Jennings struggling at decade’s end.

In 1992, facing financial difficulties from lost market share, Everest & Jennings moved from Carmarillo, California to St Louis, Missouri.

In 1993, the company acquired Medical Composite Technology, a carbon fiber technology company.

In 1996, still struggling with debt and falling sales, Everest & Jennings announced the sale of the company to Graham-Field Health Products. Graham-Field soon closed the Everett & Jennings plant in Missouri. Graham-Field continues to market wheelchairs under the Everest & Jennings name.

NRS Healthcare – 70 Years of Caring in Healthcare

Originating from modest beginnings, NRS Healthcare started life as a shoe company selling leather off-cuts to Occupational Therapists for leather craft therapy.

In 1947, “Nottingham Leather Company” and “Nottingham Handcraft Company Ltd” were formed, producing leather items for war veterans to aid their rehabilitation.

After 20 years of successful trading in occupational therapy products, the company was renamed Nottingham Rehab Supplies after a merger between Nottingham Handcraft and Nottingham Medical Aids, which cemented its entry into rehabilitation aids and equipment.

The first move into providing equipment loan services was in 1994, with a contract to supply Derbyshire County Council, which paved the way for the launch of its Direct Care Division, now part of our National Care Division.

In 2001 NRS was purchased by Findel PLC. In 2004, NRS acquired Huntleigh National Care Division and began trading under the re-activated registered name of Nottingham Rehab Limited.

In 2007, NRS celebrated its 60th Anniversary, and also acquired SMES, re-branding the business as NRS Mobility Care, a complete wheelchair services business operation.

In 2009, NRS Primary Care Division acquired Nottingham-based Moving and Handling experts “Moving Solutions” which added to the services on offer with the introduction of a hoist design and installation service.

Today, Nottingham Rehab Ltd, trading as “NRS Healthcare”, has a successful record of providing Aids for Daily Living that spans six decades. NRS employs over 600 employees from our head office in Coalville and sites nationwide and is now an end-to-end product and service provider that operates through four divisions.

To find out more about NRS visit their website.

Stannah Celebrate 150 years in Business

In 2017, the company will celebrate 150 years since Joseph Stannah started the business in Bankside, London, making cranes and hoists to move goods around the bustling docks of the industrial revolution. Nowadays, they are the UK’s leading independent supplier of lift products supplying goods as diverse as loading systems, service lifts, platform lifts, homelifts and, of course, stairlifts.

Still a family business, it is the fifth generation that now steer the company and are proud torchbearers of the values of quality and service that Joseph articulated all those years ago.

With over 90,000 products on their service portfolio they know that their customers, both commercial and domestic, rely on them not just to provide first class products to start with, but also to ensure the timely maintenance and smooth operation of those products over the years that follow.

Their values

We are reassuringly practical.

Whether we’re talking lifts or stairlifts, our engineering heritage means we meticulously craft and develop our products to make them the very best in the market.

We work carefully too, by considering our customers’ circumstances, recommending the right products and installing everything with a minimum of fuss.

And of course, we’re members of all the trade bodies (including BHTA) and meet all codes of conduct and go above and beyond product safety requirements.

We are resolutely independent.

We’ve always had our own way of doing things. We don’t chase profits at all costs and we don’t skimp on what’s important to our customers. Instead, we do what we believe is right. We put our customers at the heart of our business. We listen to what they need. And we do whatever we can to go about our business honestly and responsibly.

We are life-enhancing.

We make life easier for people – for access, moving around and greater independence. We understand their issues and will lobby on their behalf and for things we believe in such as healthy lifestyles. We’re in the business of making life – and work – more fulfilling.

Their promise

Our four commitments are the foundation of a promise to you – a promise to be ‘always true to our word’. We make four key commitments to all our customers to make sure that every stairlift we install lives up to our engineering heritage.

We are ‘always true to our word’ and committed to:

  • Great value for money
  • Superior service
  • Best quality products
  • A company you can rely on

You can read the Stannah history at:

A Potted History of Stannah

Salts and Sons Limited (Over 300 years in healthcare)

Salts and Sons Limited Birmingham – 300 years old(image of fitting artificial limbs at Uffculme Hospital 1923)

Salts are believed to be one of the oldest family firms in the country, with a history going back well over 300 years (1715). The firm was probably started by brothers William and John Salt who trained as locksmiths in Wolverhampton in the early 18th Century. Such a training in skilled metal working would have prepared them well to develop their own business as cutlers and surgical instrument makers which was well established by 1755. A newspaper cutting from 1773 advertised the business as follows: “William Salt Cutler and Surgeons Instrument Maker”. Salts were able to meet the increasing demand for both for the new medical and surgical instruments during the late 18th & 19th centuries. Richard was believed to be the first Salt to come to Birmingham and had premises at Dale End and Coleshill Street in bout 1815. Thomas Partridge Salt (The First) ran a business in Great Brook Street in 1823 and although he died during the cholera epidemic of 1840-41, the firm went on to flourish under the direction of his son Thomas Partridge Salt (The Second). The cutlery business gained royal patronage and salts were exhibitors at the 1867 Paris Exhibition. But it was the development in surgical appliances and artificial limbs that became Salts distinctive and distinguished business. Thomas Partridge Salt was a very influential figure in Birmingham and a founder member of the Birmingham and Midland Institute. He was also at the forefront of his profession and was highly respected in scientific and medical circles. He published important books on new developments in orthopedic appliances and prosthetic. The skills of the firm were particularly needed during the two world wars, after which the firm stopped making artificial limbs. Today the firm of Salts is still based in Birmingham with the manufacturing centre in Lord Street and a shop outlet on Corporation Street. Still innovators in a highly specialised field the company today are world leaders in the development and manufacture of orthopedic, ostomy and medical textile products.

The story continues but please visit their website to follow their history to date.



Social Care Report Unearths £625m Savings for British Taxpayers

Social Care Report Unearths £625m Savings for British Taxpayers

A new report has revealed that a staggering £625m of taxpayers’ money could be saved if more appropriate provision was made for people needing home adaptations. The report’s authors presented the findings to leading parliamentarians and industry figures in Parliament this morning.

The report was produced by the LSE (London School of Economics) Personal Social Services Research Unit. It found that for every £1 spent on adaptive technologies there could be a net saving to the taxpayer of £1.10 – equating to an annual potential saving of £1,101 per person per year if the government puts aids and adaptations at the heart of its adult social care reforms.

The Government estimates that over half a million people (568,000) over sixty require an adaptation to their home. If the Government were to meet this need, it would deliver a saving of £625m.

The report is the result of a detailed investigation into the case for aids and adaptations as a core component of Britain’s future social care mix. The research examined both quantitative savings related to reduced falls, hospitalisation and operations, and qualitative savings related to confidence and quality of life.

The report Building a business case for investing in adaptive technologies in England makes a clear commercial case for government putting preventative care at the heart of its healthcare policies.

The briefing was sponsored by Anne McGuire MP, chaired by Lord Rennard and industry representatives included Mike Lord of the British Healthcare Trades Association (BHTA), Patrick Stannah and Angus Long. The event focussed on the vital role played by adaptations and mobility equipment in allowing people to live independently in their own homes as well as potential savings to taxpayers that result from the provision of home adaptations.

The BHTA have made three core recommendations to government in light of the report’s findings:

  1. Prioritise the preventative role of aids and adaptations in forthcoming social care reform.
  2. Increase investment in the Disabled Facilities Grant to enable longer term savings to be made to the public purse
  3. Ensure local Health and Wellbeing Boards quantify unmet need for aids and adaptations in their area and have a clear plan to provide for it.

Mike Lord, of the BHTA, said that: “Social care is a ticking demographic time bomb – but one that can be diffused. With low cost adaptations such as grab rails or stairlifts, people retain the dignity and quality of independent living while significantly cutting costs. This is a win-win situation; we urge politicians to ensure it is at the heart of social care reform.”

Patrick Stannah, joint managing director, Stannah Lift Services, commented: “The Adult Social Care system is unsustainable and is struggling to deliver. We are now facing a crisis situation, with the shortfall only projected to get worse and worse.

“As the Government considers the draft Social Care Bill, it is vital that it invests in prevention and unlocks the savings identified in this report. Investing in prevention delivers a better deal for older people and a better deal for taxpayers.”

Published: July 2012

Source: Stannah

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