Last Updated on 10/12/2024 by Millie York
Date: 4 February 2025
Time: 9:15am – 3:30pm
Location:
Village Hotel Solihull
Dog Kennel Lane Shirley B90 4JG
This event is free for members and £200 for non-members.
Event contacts:
Kelly Edworthy
Membership Engagement Manager
E: kelly.edworthy@bhta.com
Kathryn Vaughan
Membership Engagement Manager
E: kathryn.vaughan@bhta.com
A day designed for mobility and independent living retailers packed with useful information and practical guidance.
Agenda:
Further information coming soon…
09.15 – 10.00 Registration and arrival refreshments
10.00 – 12.30 Sessions
12.30 – 13.30 Lunch and exhibition
13.30 – 15.30 Sessions
15.30 Close of meeting
Places are limited, please register at your earliest convenience to secure your space.
Programme to include:
BHTA Code of Practice – Spotlight on Compliance Checks
The Accessibility Challenge – how do customers rate member stores?
Myths and misunderstandings around batteries
Mediation and conflict resolution in the workplace
BHTA / CBI research report on SME Retail in the UK
BHTA Consumer Campaign – how you can get involved
More to be announced shortly!
Further information coming soon…
