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020 7702 2141

Age UK

Age UK

Age UK is the country’s leading charity dedicated to helping everyone make the most of later life.

The over-60s is the fastest-growing group in society and there are more of us than ever before.

Ageing is not an illness, but it can be challenging.

At Age UK we provide services and support at a national and local level to inspire, enable and support older people.

We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations.

Too many older people feel they have no one to turn to for support. Age UK exists to help older people when they need it the most.

Click Here to visit Age UK online

If you need advice or information on money, care or health, call 0800 678 1602.
Open 8am to 7pm, every day of the year.

Published: 2020

Source: Age UK (via NAVS: All Charities)

Alzheimer’s Society

Alzheimer’s Society

Alzheimer’s Society is the UK’s leading dementia charity. They campaign for change, fund research to find a cure and support people living with dementia today.

Dementia is the UK’s biggest killer. Someone develops it every three minutes and there’s currently no cure.

We know it is scary facing up to it, but we must confront the biggest health and social care challenge of our time.

Thanks to your support, Alzheimer’s Society is facing dementia head on. Whether you’re a fundraiser, donor, partner, or affected by dementia in any way,
we’re working with you to build a movement. Inspired by your voices, we’re leading the way in support, society and research.

We are calling on everyone to unite. Working together we know we will achieve our vision – a world without dementia.

Click Here to visit Alzheimer’s Society online

Looking for information, support or advice about dementia?
The helpline is here for you on 0300 222 11 22.

Published: 2020

Source: Alzheimer’s Society (via NAVS: All Charities)

British Deaf Association

British Deaf Association

The BDA is the UK’s leading membership organisation and registered charity run by Deaf people for Deaf people.
The BDA delivers a range of services to achieve its aims of empowering Deaf people to overcome difficulties that they face on a daily basis.

Click Here to visit the British Deaf Association online.

British Deaf Association Head Office

3rd Floor
356 Holloway Road
London N7 6PA

T: 020 7697 4140
Text: 07795 410 724

Open Monday – Friday 9am – 5pm

Published: 2020

Source: British Deaf Association (via NAVS: All Charities)

British Heart Foundation

British Heart Foundation

The British Heart Foundation fund over £100 million of research each year into all heart and circulatory diseases and the things that cause them.
Heart diseases. Stroke. Vascular dementia. Diabetes. They’re all connected, and they’re all under the British Heart Foundations microscope.

Click Here to visit the British Heart Foundation online.

Heart Helpline

When it comes to your heart health, the British Heart Foundation want to make sure that you have all the information and support you need.
They’re here to help you, whether you’re calling about yourself or someone you care about.

Call the British Heart Foundation Heart Helpline on 0300 330 3311.

Customer Service Centre

Please contact the British Heart Foundation Customer Service Centre for general enquiries or for information about fundraising or making
a cash donation.
The Customer Service Centre is open 9am-5pm, Monday to Friday.

If you have any complaints or comments to make on the Door to Door fundraising outside of these hours please contact the British Heart Foundation
after-hours Door to Door query line on 07789 462829. You can either text or leave a voicemail and they will aim to get back to urgent queries within 20 minutes.
This line is open from 5pm-9.30pm, Monday to Friday, and 12-9.30pm on Saturdays.
Please note, this number is only for Door to Door fundraising enquiries. The fundraising team is unable to help with shop and store enquiries outside
of office hours.

Tel: 0300 330 3322
Textphone: 18001 0300 330 3322 
Email: (The BHF aim to respond to all emails within two working days)

Customer Service Centre
British Heart Foundation
Compton House
2300 The Crescent
Birmingham Business Park
West Midlands
B37 7YE

Published: 2020

Source: British Heart Foundation (via NAVS: All Charities)

British Tinnitus Association

British Tinnitus Association

British Tinnitus Association is an independent charity supporting thousands of people who experience tinnitus and advise medical professionals from across
the world. They are the primary source of support and information for people with tinnitus in the UK, facilitating an improved quality of life. They aim to encourage prevention through the educational programme and to seek effective treatment for tinnitus through a medical research programme.

They seek to provide the most appropriate and expert advice and information free of charge via their confidential freephone helpline on 0800 018 0527.

The vision is, “A world where no one suffers from tinnitus.”

That is a powerful statement and one they believe is achievable. It is achievable now, to an extent that there are management tools and methods available to enable some not to ‘suffer’. However they also want to find better ways to manage tinnitus – and ultimately a cure.

The British Tinnitus Association have developed their strategic priorities to make their vision become reality:

Tinnitus Helpline: 0800 018 0527 

British Tinnitus Association office: 0114 250 9933
Helpline and office open: Mon – Fri, 9am – 5pm
British Tinnitus Association forum can now be found by Clicking Here.

Published: 2020

Source: British Tinnitus Association (via NAVS: All Charities)

Cancer Research UK

Cancer Research UK

Cancer Research UK is the world’s largest charity dedicated to saving lives through research.
Their vision is to bring forward the day when all cancers are cured.

Cancer Research UK fund scientists, doctors and nurses to help beat cancer sooner. They also provide cancer information to the public.

The Organisation

A number of bodies work together to ensure that Cancer Research UK makes the best use of the funds they receive and continue to carry
out world-class research.
The Council of trustees sets the charity’s strategic direction, monitors the delivery of the charity’s objectives, uphold its values and governance
and advises the Chief Executive.
The Chief Executive and Executive Board also work together to ensure that the charity continues with said world class research.
The role of the Scientific Executive Board is to develop and implement Cancer Research UK’s scientific strategy. 

Click Here to visit Cancer Research UK online.

For general enquiries please call on 0300 123 1022 

The lines are normally open Monday to Friday, 8am to 6pm (closed Wednesdays 11am-11:30am, weekends and bank holidays)

For cancer related questions please call the Cancer Research UK cancer nurses on 0808 800 4040

Lines are open Monday to Friday, 9am to 5pm (UK resident only)

For general enquiries you can send an email to

For cancer related enquiries please contact the cancer nurses

Write to Cancer Research UK

Cancer Research UK
PO BOX 1561
Oxford OX4 9GZ

Published: 2020

Source: Cancer Research UK (via NAVS: All Charities)

Diabetes UK

Diabetes UK

Diabetes UK have a vision of a world where diabetes can do no harm.

Diabetes UK are leading the fight against the UK’s biggest and growing health crisis. And it’s a fight that involves us all – sharing knowledge and
taking on diabetes together.

Diabetes UK have taken it upon themselves to tackle the diabetes crisis. They’re trying to prevent Type 2 diabetes, campaign for and support
everyone affected by diabetes, and fund research that will one day lead us to a cure.

Click Here to visit Diabetes UK online.


Call: 0345 123 2399, Monday to Friday, 9am to 6pm


If you’re in Scotland:
Call: 0141 212 8710*, Monday to Friday, 9am to 6pm. 

Find out more about Helpline Scotland.

Online form:

Diabetes UK Central Office

Wells Lawrence House
126 Back Church Lane
E1 1FH
Tel 0345 123 2399
Fax 020 7424 1001

Published: 2020

Source: Diabetes UK (via NAVS: All Charities)

Headway – The Brain Injury Association

Headway – The Brain Injury Association

Brain injury can challenge every aspect of your life – walking, talking, thinking and feeling – and the losses can be severe and permanent.
It can mean losing both the life you once lived and the person you once were.

We all think ‘it will never happen to me’, but every year around 350,000 people are admitted to hospital with an acquired brain injury.

That’s one every 90 seconds.

A brain injury can happen to anyone, at any time. When it does, we’re here to help.

Headway – the brain injury association
Bradbury House
190 Bagnall Road
Old Basford

Tel: 0115 924 0800
Fax: 0115 958 4446

Helpline: 0808 800 2244 or

Media enquiries:
0115 947 1902 ,
07795 300 954

Published: 2020

Source: Headway (via NAVS: All Charities)

Motor Neurone Disease Association

Motor Neurone Disease Association

The Motor Neurone Disease Association is the only national charity in England, Wales and Northern Ireland focused on improving access to care, research and campaigning for those people living with or affected by MND.

MNDA are a membership organisation with over 9,000 members forming a powerful national and local network that provides information and support.
They have over 7,000 active volunteers in England, Wales and Northern Ireland and around 170 paid staff, all dedicated to improving the lives of people affected by MND, now and in the future.

Motor Neurone Disease Association
Francis Crick House
6 Summerhouse Road
Moulton Park


Tel: 01604 250505
Fax: 01604 624726/638289

Published: 2020

Source: MNDA (Motor Neurone Disease Association) via NAVS: All Charities

MS Society

MS Society

Whether you have MS, or care about someone who does, the MS Society community is here for you through the highs,
lows and everything in between.

The ultimate goal is to find a cure. Until then, we’re working to make sure no one has to face MS alone.
Everything we do is guided by people with MS. Because together, we’re stronger.

Want to chat about MS?

For a confidential chat about anything MS, or information on:

  • MS symptoms
  • MS research
  • MS diagnosis
  • disability benefits
  • what services are available to you, locally and nationally

Freephone our MS Helpline on 0808 800 8000, Monday to Friday 9am-7pm
Or email

Question about what we do?

To talk to someone about:

  • volunteering with us
  • your donation
  • your membership
  • changing how we contact you
  • applying for one of our grants

Contact our Supporter Care team: 0300 500 8084, Monday to Friday, 9am-5pm
Or email

Published: 2020

Source: MS Society (via NAVS: All Charities)

Video URL:

Parkinson’s UK

Parkinson’s UK

The Parkinson’s charity that drives better care, treatments and quality of life. Because of Parkinson’s UK, no one has to face Parkinson’s alone.

In 1969, Parkinson’s UK was founded in a one-room office in Putney, London.
Today, they’re a dynamic network of expert staff, health and social care professionals, volunteers and researchers. They work together to improve
life for everyone living with Parkinson’s in the UK and to bring forward better treatments and a cure.

They will make sure you get polite, friendly, high-quality services and clear, timely information that meets your needs.

Parkinson’s UK will:

  • listen to you
  • treat you fairly, regardless of your background and circumstances
  • give you a named point of contact for your query 

And they’ll:

  • aim to answer the telephone in 5 rings
  • respond to letters, emails and queries through our website within 5 working days of receiving them, or keep you informed of our progress
  • aim to offer you an appointment within 10 working days if you require a home visit from our Parkinson’s local adviser service 

The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s.

If you contact by email or online, they’ll come back to you within 5 working days.
If you’d like a speedier response, it may be quicker to phone them.

UK office

Parkinson’s UK
215 Vauxhall Bridge Road
London SW1V 1EJ – view map

Northern Ireland office

Parkinson’s UK Northern Ireland
Wellington Park Business Centre
3 Wellington Park
Malone Road
Belfast BT9 6DJ

Scotland office

Parkinson’s UK Scotland
Suite 1-14
King James VI Business Centre
Riverview Business Park
Friarton Road
PH2 8DY – view map

Wales office

Parkinson’s UK Wales/Cymru
Maritime Offices
Woodland Terrace
Pontypridd CF37 1DZ – view map

Published: 2020

Source: Parkinson’s UK (via NAVS: All Charities)



Scope is a disability equality charity in England and Wales.

They provide practical information and emotional support when it’s most needed and campaign relentlessly to create a fairer society.

Scope’s vision

“We won’t stop until we achieve a society where all disabled people enjoy equality and fairness.”

Scope’s mission

“We’re a strong community of disabled and non-disabled people with a shared vision of equality.
We provide practical advice and emotional support whenever people need them most. We do this through our Scope helpline, our online
community, a range of employment and child sleep services, community engagement programmes, and more. All of our services are
developed to achieve our strategy, Everyday Equality.
We use our collective power to change attitudes and end injustice. And we campaign relentlessly to create a fairer society.”

Scope provides a platform for disabled people’s voices and experiences and support young disabled people to campaign on the issues
which matter to them.
The campaigns are based on their rigorous research and policy work.

Contacting a team

If you know who you need to speak to, you can find contact details for individual teams at Scope by using our contact directory.

Contact directory

You can also get in touch using the following.

Call: 0808 800 3333


Use a British Sign Language Interpreter

Write to Scope: Scope, Landmark, 26 Whitehall Road, LS12 1BE.

Common queries

Published: 2020

Source: Scope (via NAVS: All Charities)

Spinal Injuries Association

Spinal Injuries Association

SIA (Spinal Injuries Association) help spinal cord injured  people lead fulfilled lives. 

Spinal Injuries Association are the expert voice and leading source of information and advice for people with spinal cord injury (SCI). 
For over 40 years, they’ve been supporting SCI people and representing the wider SCI community to government and other decision makers.
Their work in campaigning, education and support is based on the personal experiences of their members.

The membership continues to grow and we represent more than 11,000 people.  More than 50% of the SIA staff and 80% of our trustees live
with SCI.

Their belief is that everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else’s. These beliefs have informed the development of their strategic plan.

Download a copy of the SIA strategic plan to find out more about the objectives that will shape their future between now and 2022.

Main Registered Office

SIA House, 2 Trueman Place, Oldbrook, Milton Keynes MK6 2HH.

Meeting facilities at SIA House are available for use by other organisations – download more details

Tel: 01908 604191 for general enquiries and for membership information.


Advice Line

Tel: 0800 980 0501 Monday – Friday, 10.00am -1.00pm and 2.00pm-4.30pm


Telephone Counselling Service

To book an appointment with our Counsellor please contact the Advice & Advocacy Service or complete the online enquiry form

SCI Nurse Specialists Service

Contact our Nurse Specialists via our Advice & Advocacy Service, via our online enquiry form or via email

Peer Support Service

Contact our main office on 01908 604191 or email


Call our Fundraising hotline on 01908 208541 for details of challenge event or fundraising opportunities

Published: 2020

Source: SIA (Spinal Injuries Association) via NAVS: All Charities

Stroke Association

Stroke Association

The Stroke Association is here to support people to rebuild their lives after stroke. They believe everyone deserves to live the best life they can
after stroke. 

They provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to

rebuild their lives. 

Rebuilding lives after stroke is a team effort. It takes the determination
of stroke survivors and carers, the generosity of supporters and the dedication of the healthcare and research communities to get there.   

To help in the recovery of stroke survivors the Stroke Association provides information, support and advice.

The Stroke Association’s key areas of work include: 

Support services 
The support services help hundreds of thousands of people through one of the most frightening experiences of their lives and build a life after stroke.
The support services include but are not limited to emotional support, communication support, exercise-based rehabilitation. 

The Stroke Association’s information is based on accurate and up-to-date evidence. They ask stroke survivors and their families, as well as medical
experts, to help them when putting the information together.  

Stroke Association’s research helps to improve treatments, care and rehabilitation, saving thousands of lives and helping stroke survivors make the best recovery they can.

Through their busy events schedule, including Make May Purple, Resolution Run and Step Out for Stroke, their fundraisers work nationally and with local communities to raise much-needed funds to support stroke survivors.

Stroke Association are the force for change. By listening to and working with people affected by stroke, they drive improvements in stroke care. Through initiatives such as the FAST campaign, developed with the Department of Health, they have been hugely successful in making more people aware of the signs of a stroke and the importance of taking emergency action.  

Stroke Association’s fantastic volunteers play a vital role in the recovery of stroke survivors across the UK. They provide training and resources so that
their volunteers are well equipped to help stroke survivors with their recovery and rehabilitation. 

Stroke Helpline

For advice, support and information about stroke, call the dedicated Stroke Helpline on 0303 3033 100
Opening hours

Supporter care

For help making a donation or fundraising, call their friendly supporter care team on 0300 3300 740
The line is open from 9am to 5pm, Monday to Friday. Messages can be left outside office hours and a member of our team will call you back as soon as
they are available.

Published: 2020

Source: Stroke Association (via NAVS: All Charities)

The Disabilities Trust

The Disabilities Trust

The Disabilities Trust was founded 39 years ago and today is one of the UK’s leading national charities.
They provide residential and day services to meet the needs of individuals with AutismBrain InjuryPhysical Disability.
They also provide care and support to enable living in the community and support at home.

People with disabilities are at the heart of all that The Disabilities Trust do. While meeting care and support needs,
they will endeavor at all times to enhance peoples independence and promote the rights of disabled people as equal
members of society.

Click Here to visit The Disabilities Trust online

For more information about the work of The Disabilities Trust please contact us at one of the addresses below:

32 Market Place, Burgess Hill, West Sussex, RH15 9NP
Tel: 01444 239123 | Fax: 01444 244978 | Email:
Burgess Hill office map

3 Westgate Court, Silkwood Park, Wakefield WF5 9TJ
Tel: 01924 266344 | Fax: 01924 269380 | Email:
Wakefield office map

Directions to Westgate Court.

The Disabilities Trust’s Confidential Whistleblowing Line is for anyone wishing to raise concerns about an individual supported by the Trust.

Please leave a voicemail which will be picked up during office hours Mon – Fri. If you have immediate concerns for someone’s safety, please contact the police or the safeguarding team at your local authority.

Whistleblowing is Safer than Silence – call 01444 258599.

Published: 2020

Source: The Disabilities Trust (via NAVS: All Charities)