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Consumers and the BHTA

The BHTA and our members are here to support you when you need us most

When looking for the right product or service to improve your health, independence and quality of life, it is essential that you find a trustworthy, professional company. Discover how the British Healthcare Trades Association (BHTA), and our more than 400 accredited members, go above and beyond to give you invaluable peace of mind and extra consumer protection.

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Discover how buying from accredited BHTA members gives you protection and reassurance

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See our simple five-step complaints process if you feel you have been unfairly treated

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See how we support you to safely find the right healthcare and assistive solutions

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Discover our fair and impartial approach to investigating complaints about members

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Understand how the code our members commit to works to protect you

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See common questions asked by consumers to the BHTA and answers that could help you

Find a BHTA-approved company

If you are looking for a provider of healthcare and assistive technology products and services
that you can trust, then search for a BHTA member.

Helpful consumer guidance and advice

We have a wide range of expert advice and guidance relating to healthcare and assistive technology products and services, created specifically for you.

Latest consumer news from the BHTA

The latest news to keep consumers informed.

Learn more about us

Find out more about us, what we do and the members we represent across the healthcare and assistive technology industry.