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Annex 4 – Consumer Fairness

Clear communication with the customer

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17/06/2024
Annex 3 – Consumer Rights Act 2015

Standards for the sale and supply of goods

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17/06/2024
Annex 2 – Off-Premises Sales

Sales conducted in a customer’s home

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17/06/2024
Annex 1 – Consumer Vulnerability: Two Types

Dealing with vulnerable customers

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17/06/2024
Key points from Laura Squire’s presentation at the BHTA Conference 2024
Key points from Laura Squire’s presentation at the BHTA Conference 2024

At the recent British Healthcare Trades Association (BHTA) Conference 2024, Laura Squire, Chief Healthcare Quality & Access Officer at Medicines and Healthcare products Regulatory Agency ...

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13/06/2024
Key points from Barney Willis’ presentation at the BHTA Conference 2024
Key points from Barney Willis’ presentation at the BHTA Conference 2024

At the recent British Healthcare Trades Association (BHTA) Conference 2024, Barney Willis, Deputy Head of Life Sciences at the Department for Business and Trade (DBT), ...

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12/06/2024