Contact Us On
020 7702 2141

Bus and Coach Advice


Buses and coaches

You can get a bus pass for free travel if you’re disabled. Passes from councils in England can be used anywhere in England:

  • at any time on a Saturday, Sunday or bank holiday
  • from 9:30am to 11pm on any other day

For travel outside of these times, contact the relevant council.


Help getting on and off

The law says bus and coach drivers must give reasonable assistance to disabled people, for example by helping them get on and off the bus or coach. This does not mean physically lifting passengers or heavy mobility equipment.

If you need help to get on and off a coach, you should ask for this when you book your ticket.


Published: 7th February 2020

Source: GOV UK

Story URL: https://www.gov.uk/transport-disabled/cars-buses-and-coaches