Recare, the respected family-run assistive equipment specialist, is delighted to announce it is the first Trekinetic wheelchair distributor globally, to have been awarded ‘Elite’ status – resulting in enhanced service and support for customers.
Since inception in 2009, Recare has become a leading nationwide mobility product dealer with showrooms in Witney and Kettering. Its caring, clinical-led approach to client assessment, quality international brands and exclusive manufacturer connections, has earnt the business an outstanding reputation. Over a period of many years Recare has forged strong relationships with equipment manufacturer, such as Trekinetic, the producer of the pioneering all-terrain K2 wheelchair and GTE powerchair. Through strong sales, an investment in technical resources and high levels of customer satisfaction, Recare has received ‘Elite’ status from Trekinetic – the first dealer worldwide to achieve this accolade.
Earlier in the year Trekinetic introduced a new three tier dealer structure ‘designed to help dealers differentiate themselves and reward those who have committed to growing their Trekinetic business’. ‘Elite’, ‘Select’ and ‘Authorised’ classification is based on a dealer’s Trekinetic turnover and their strengths in servicing, marketing and technical expertise.
As an ‘Elite’ Trekinetic dealer both Recare and its customers now have an advantage. From a commercial point of view, Recare benefits from an exclusive trading relationship that will assist with business growth and development. Simultaneously, customers who purchase Trekinetic wheelchairs through Recare, receive enhanced service including faster deliveries and fast track repairs. Trekinetic has been prepared to invest in its relationship with Recare as this trusted dealer has demonstrated a pro-active approach to sales. Both businesses appreciate by working more closely together they can achieve a synergy of results and increase market share.
James Holland-Oakes, Commercial Director, Recare, comments: “From day one, we have only every supplied the best quality wheelchairs backed up by exceptional service. The Trekinetic range perfectly reflects our product portfolio in terms of dependable performance and exceptional design. This is why we have focused on growing sales and invested in marketing with a new approach now underway. Being awarded Trekinetic ‘Elite’ dealer status is an achievement we are proud of as a business and now plan to use this as a platform for faster growth in the future.”
Published: 13th July 2021