On 10 September 2024, the British Healthcare Trades Association (BHTA) hosted a Dementia Awareness Training session for its members.
The half-day event took place at the NSPCC National Training Centre in Leicester, and the training was delivered by Nadine from the Alzheimer’s Society.
The aim of the session was to enable staff who interact with customers, both on the phone and in person, to feel more confident and skilled in supporting customers with dementia.
Key learning outcomes were for staff to learn what dementia is and how to spot the signs and symptoms; understand how the symptoms of dementia can affect a person’s behaviour and communication; and learn practical ways to support people with dementia in a customer-facing environment.
The engaging training also touched on:
The training has received positive feedback from attending BHTA members.
Hayley Smith, Operations Manager for Wenman Healthcare, commented: “I thoroughly enjoyed this course, I would say it’s been one of the most useful and interesting training courses I have attended. The trainer was excellent and had a vast experience of working with dementia which showed during the training and shared her own experiences which really helped.
“I now feel much more confident when I go to assess someone living with a form of dementia, it’s almost made me want to campaign for The Alzheimer’s Society to get the word out there!”
Claudia Davies, Prosthetist at Opcare, enthused: “Me and my colleague Jess both found the training incredibly useful for our role. Nadine was a very good speaker. She did an excellent job, and the content and delivery were relevant and interesting.
“I am an educator in our company, and I’ll be putting forward a request to get this training included in our base training.
“The only downside was the long commute, so if there were any different closer locations in future that would be appreciated.”
Network with peers, reward your staff, and entertain your clients at the popular BHTA Golf Day 2023
Date: 14 July 2023
Time: 8am-5pm
Tee time: 9.30am
Location:
Foxhills Club & Resort
Ottershaw
Surrey
KT16 0EL
Entries:
– 72 places available
– Accepted as a team or on an individual basis
– Open to BHTA members and non-BHTA members
Prices
The BHTA Golf Day is open to members and non-members.
BHTA member rate
– Individual: £160 + VAT
– Team of two: £280 + VAT
– Team of four: £500 + VAT
Non-member rate
– Individual: £200 + VAT
– Team of two: £340 + VAT
– Team of four: £600 + VAT
BHTA’s annual Golf Day, sponsored by Verlingue, is a great opportunity to reward your staff, host an important client, and meet others in the industry.
Returning on the 14th July 2023 to the award-winning Foxhills Club & Resort, the event is a great way to experience one of England’s top courses while networking.
Our BHTA staff will ensure players are happy and able to focus on showing off their skills.
You don’t want to miss this chance to experience a stunning resort and play some amazing golf at the same time. Make plans now and join us for a day full of fun!
Note: Bookings are taken on a first-come, first-served basis. Book now to avoid disappointment.
Registration for the day will start at 7:30, followed by a breakfast, briefing, and a chance to warm up on the driving range.
Play will begin with a shotgun start and will follow Stableford rules.
Throughout the day, players will compete for the following prizes:
– Winning individual
– Winning team
– Longest drive
– Nearest the pin
After play, golfers are invited to clubhouse for drinks, a BBQ buffet, and awards before finishing at 4:30pm.
The BHTA Golf Day 2023 is sponsored by Verlingue, the BHTA’s trusted insurance partner. For companies operating in the specialist arena of healthcare and assistive technology, having a specialist insurance product that understands the sector is essential.
Verlingue UK offers a bespoke, competitive and comprehensive package, designed exclusively to meet the needs of our members.