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The British Healthcare Trades Association (BHTA) has welcomed Newlyn Healthcare Specialist Equipment as a new member. The company provides specialist healthcare equipment designed to support healthcare professionals and improve patient care across a range of settings.
The BHTA recently caught up with Ronnie McDonald, Managing Director at Newlyn Healthcare Specialist Equipment, to learn more about the company’s work in specialist equipment provision, its focus on patient wellbeing, and why it chose to become part of the BHTA.
Ronnie has spent more than two decades with Newlyn Healthcare Specialist Equipment, building extensive knowledge of the healthcare sector and the needs of the professionals working within it.
“I have been with Newlyn Healthcare Specialist Equipment for 22 years, and my journey into the healthcare sector began with a strong interest in improving patient outcomes through the provision of high-quality specialist equipment,” Ronnie explained.
That long-standing experience continues to shape his focus on practical, reliable support for healthcare providers.
“Over time, I have developed a deep understanding of the challenges faced by healthcare providers, which continues to drive my passion for delivering reliable and effective solutions,” he added.
Newlyn Healthcare Specialist Equipment supplies a wide range of specialist products across different care environments. Its product offering includes 24-hour postural management, specialist seating, sleep systems, pressure care, profiling beds, moving and handling equipment, showering and bathing products, and both powered and manual wheelchairs.
“Our ethos centres on delivering high-quality, clinically effective products backed by excellent service and support,” Ronnie commented. “We work closely with NHS trusts, care homes, and community healthcare providers to ensure that the equipment we supply meets the highest standards and genuinely enhances patient wellbeing.”
A recent development for the business has been the creation of a system for re-assigning both paediatric and adult specialist seating, helping local authorities reduce costs and lower their carbon footprint.
Healthcare suppliers are operating in a changing environment, with businesses needing to manage operational pressures while keeping pace with regulatory and clinical developments.
“Like many organisations in the healthcare sector, we face ongoing challenges around supply chain pressures, changes in regulations, and the need to continually adapt to evolving clinical requirements,” Ronnie highlighted.
“The support provided by organisations such as the BHTA is invaluable in helping us stay informed, compliant, and connected within the industry,” he continued.
Newlyn Healthcare Specialist Equipment chose to join the BHTA because of the association’s standing within the healthcare industry and its role in promoting high standards across the sector.
“We chose to become a member of the BHTA as it is a trusted and respected voice within the healthcare industry,” Ronnie explained. “We recognise the value of aligning ourselves with an organisation that promotes best practices, quality standards, and ethical trading.”
BHTA membership also gives the company access to valuable guidance, resources, and opportunities to engage with wider industry developments.
“Being part of the BHTA strengthens our credibility and allows us to contribute to a wider network of like-minded organisations,” he emphasised.
Looking ahead, Newlyn Healthcare Specialist Equipment is focused on the next stage of its development.
“Newlyn Healthcare Specialist Equipment is focused on expanding our product range, strengthening partnerships, and continuing to invest in innovation,” Ronnie said. “We are particularly keen to explore new solutions that enhance patient comfort, safety, and independence.”
The company is also planning to attend relevant industry events throughout the year to build its presence across the sector. Ronnie said BHTA events and webinars focused on industry trends, compliance, and innovation are of particular interest, as they offer useful opportunities to stay informed and connected.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
This consultation sought views on proposed changes to the legal framework governing powered mobility devices, including mobility scooters and powered wheelchairs. Led by the Department for Transport, the review considered whether existing legislation remains appropriate in light of technological developments and increased use of these devices.
The consultation explored issues such as vehicle classification, safety requirements, speed limits, and use in public spaces, with the aim of ensuring that regulation remains proportionate while supporting safe and accessible mobility. It also considered how changes could impact users, manufacturers and suppliers.
The BHTA encouraged members to review the proposals and consider any potential implications for product design, compliance and market access.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
This consultation outlined proposed changes to the classification of medical devices in the UK as part of wider regulatory reforms. Led by the MHRA, the proposals aimed to align the UK’s approach more closely with international frameworks and introduce a more risk-based system.
The consultation described how devices are currently classified and proposed updates to ensure the regulatory framework remains appropriate as technologies evolve. The changes aimed to better reflect the level of risk posed to patients and the public.
The BHTA encouraged members to review the proposals and consider any potential implications for product classification, regulatory requirements and market access.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
Over 30 British Healthcare Trades Association (BHTA) members attended this year’s Naidex, showcasing a wide range of exciting and innovative products and services. BHTA members reported very positive feedback from customers at the show, enjoyed speaking to people face-to-face, and connected with new and familiar faces.
From commercial insurance for businesses and a National Mobility Equipment Register to award-winning powerchairs and single grip hands, Naidex 2026 proved a successful event for members. Here’s what they had to say about the event:
Kylie Evans – Mark Bates
“We’re particularly excited to showcase the National Mobility Equipment Register at Naidex, which is provided by Mark Bates. This new register means people can register their mobility equipment through the site on a central database. The idea is that the police will have access to this database so that if someone’s equipment is stolen, the database will enable the individual to be reunited with their product.
“There will be lots of useful information on the website for people with mobility needs. For example, the register will provide information on where accessible toilets are. The register will also collate manufacturer’s mobility equipment manuals so that people can access all the information they need to do with their product.”
Kate Turner – Merits Health Products
“We’re excited to showcase our Axcel range of powerchairs at Naidex 2026. The entire Merits range is new to the UK, so Naidex has been a hard launch for all of the products on display.
“Naidex has been really good with lots of positive conversations about our range and how we can help people with their mobility needs. Our front-wheel-drive products and cushions have been particularly popular.”
Dan Atherton – Cyclone Mobility
“We’re excited to showcase our range of Batec products at Naidex this year. We’ve had very positive feedback from consumers about all of our products. In particular, we’ve had good-quality conversations with consumers and more interest in our products this year at Naidex compared to previous years.”
“The InnoWalk is our flagship product, which we’re excited to showcase at Naidex. It’s a dynamic standing solution, a bit like a cross trainer. We’ve upgraded the older model to include features like swivel seats and adjustable arm movers. We’ve had a very positive and busy show.”
“We’re most excited to showcase our new range of powerchairs and electric scooters, particularly the Hero powerchair because it’s unlike anything else in the market.
“Naidex has been great. We won the Best in Show Award for our Hero powered wheelchair. I’m super proud of my team who have managed to help us get the award. It is a team effort: from the sourcing of the product, purchasing it, paying for it, and showing it at an event. Every single one of my team members are attributable for getting this award, so a massive thanks to my team.”
Nathan Milgate – Triride
“We’ve got some new models and new motors in our front power-assist devices, so Naidex is a really exciting opportunity for us to showcase those to our end-users and give the opportunity for test drives.
“The two motor upgrades provide better pulling power, more capability for using the devices at walking paces, pavement speeds, and accesses the terrain that customers are likely to want to go on – on-road and off-road – in an easier fashion.”
Matthew James – Precision Rehab
“We’re showing the ibot for the first time at Naidex. This year, we’ve introduced power positioning on it. Some of our customers, who were going from more complex chairs, wanted to go up the stairs and to use balanced mode and four-wheel-drive, but they also didn’t want to lose the functions they had in their current chair. So now we’ve introduced features like power recline, lay flat, and an electric leg rest as additional features, without losing the original features.
“We’re a top-end powered wheelchair specialist. We only sell powered wheelchairs, and they’re generally all advanced powerchairs.
“It’s always good to get products in front of people, especially our more complicated, high-end products where they have a lot of features. If you said to someone that an ibot is £30,000 to £50,000, they don’t realise what it does. When they come and see the product in person, they can see what it’s doing for that price. They can see that it’s going up and downstairs, balancing, and going over soft sand and gravel. A lot of people have two or three chairs, whereas the ibot does everything in one product, which actually works out cheaper.”
“We’ve been most excited to showcase Myosmart, a new pattern recognition system for patients. We’ve been able to use the assessment cuff live on stand for people to try it.
“At Naidex, we exhibited the Myosmart and Speedhand, a single grip hand, which are both new products. The last single grip hand was from the 1960s, so launching Speedhand provides a long-overdue and exciting refresh.
“It’s been valuable to be able to do some real-time assessments on people at Naidex as well.”
Drew Fullalove – Monarch Mobility
“We’re excited to our showcase new line of carbon fibre powerchairs. These are all very lightweight, from around 11 to 16 kilos. We’ve also got our brand-new Onyx and Obsidian ranges to showcase.
“We’ve had very positive feedback from customers, with people saying that our products are mind-blowing and that they wish they’d had them sooner. We’ve had especially positive feedback around our folding products and colour options. We’ve gone with a matte finish, which is quite new and a bit different.”
Stuart Hill – Laybrook
“Naidex is a good opportunity to explain our new promotions, beds, and mechanisms to customers. We’re exhibiting our prototype, which is a platform type that helps people who are taller or shorter than the average person. We’ve also got a four-motor mechanism. It’s something that we had beforehand called the Empress. But this new four-motor brings up the legs higher than the heart, which helps people with lymphoedema. We’ve also got new mattresses, so we’re informing people that we can put a firm edge on both sides of the mattress, should they want that. We’ve got new massage systems which are wireless as well as some new accessories. We’ve got something new for everybody.
“Every year we’ve done Naidex, the week afterwards delivers some really good leads for us to talk to, show them what we can achieve, and go into a little bit more detail, and this is where the customer gets a bit more confidence about what Laybrook can offer.”
Kirsty Garvey – First Senior Group
“We offer services to customers, and we work closely with dealers, who we offer finance through. We’ve got specialised travel insurance for people with pre-existing medical conditions, and we’ve got new commercial insurance for businesses.
“We try to come to Naidex every year, as it’s very important for us to meet new and existing dealerships and customers face-to-face, so we can get to know them better and build strong relationships.”
Richard Holland-Oakes – Recare
“We’re excited to showcase the the new Blake Medical cushions that we’re distributing, and they’ve shown a lot of interest. We’ve also had interest in the Wolturnus active rigid wheelchairs.
“We’ve also got the new Benoit wheelchair power add-on system. Everybody in the industry probably knows the Benoit system, but this is now a thinner, lighter, less ironmongery way of looking at a product. That’s been really well received.
“The main reason we attend Naidex is to get enquiries but also book assessments to go out to people.”
Jolene Istan – CareTech
“We’re excited to showcase our rehabilitation services that we provide within CareTech and Oakleaf Group. Having a stand at Naidex around the rehab and neuro area has been absolutely great for us.
“From an exhibitor point of view, it’s great to attend industry events like Naidex because we’ve been able to make contacts which could potentially lead to support some individuals within their rehab journey that haven’t heard about us before.
“From a personal point of view, it’s been really great watching people getting in motorised walking systems and listening to their stories. I’ve had goosebumps quite a few times over the past couple of days listening to people’s journeys. So it’s been great from a personal and business perspective.”
The British Healthcare Trades Association (BHTA) has welcomed Younique Healthcare as a new member, a retailer that specialises in assessment-led mobility and access solutions, from specification to installation and aftercare.
The BHTA spoke to directors Andy Haines and Lee Cadman to learn more about Younique Healthcare’s assessment-led approach, service pathway, plans for growth, and why it joined the association.
Co-founded by Andy Haines and Lee Cadman, Younique Healthcare is led by two directors with complementary strengths and a shared emphasis on tailored solutions where comfort, posture, and real-world usability matter.
Andy, Director for Commercial and Product Development, is a healthcare mobility specialist recognised for pairing commercial leadership with practical clinical problem-solving. His work spans independent assessments, complex seating set-ups, and collaboration with charities and partner organisations to match people with the right equipment and support, as well as a wider business development and product focus within the UK medical devices and mobility space.
Lee, Director for Retail and Services, brings a customer-first, operations-led approach, with a hands-on focus on personalised assessments, high-quality equipment, and consistent follow-through, helping to turn complex needs into workable, dignified day-to-day outcomes. Beyond Younique Healthcare, Lee is involved in community-facing mental health and disability work through The Black Country Blokes C.I.C., which won the King’s Award in 2025.
Established in 2018, Younique Healthcare supports disabled people, families, clinicians, and care settings with assessment-led supply, installation, and aftercare, aiming for safe, practical outcomes that improve independence, comfort, and day-to-day function.
Its services cover wheelchairs and specialist seating, moving and handling equipment, access solutions (including modular ramps and threshold options), and LOLER inspections and certification.
Younique Healthcare operates an assessment-led pathway, which involves understanding needs and risks, such as the environment, user ability, carers, transfers, skin integrity, and safety; confirming measurements and constraints; proposing suitable options; supplying, installing, and commissioning solutions; and then handover, user guidance, and aftercare/support.
Andy describes the company’s ethos as “inclusive by design”, balancing independence, safety, and value, while avoiding “one-size-fits-all” provision. Lee adds that this is underpinned by clear assessment and record-keeping, installation standards, and aftercare.
Younique Healthcare, which is Disability Confident-registered, works with individuals, families, occupational therapists, physiotherapists, case managers, care homes, supported living providers, care agencies, and local authority/public sector-style referrals, where applicable.
“We are a disabled family operating within the market that we serve and that serves us,” Andy added.
Some of Younique Healthcare’s supply partners include BHTA members like Permobil, Sunrise Medical, Etac, and BES Healthcare.
Looking ahead, Younique Healthcare says it is navigating economic pressures and ongoing supply chain constraints, while exploring opportunities to develop its own product ranges. The team is also planning either a new shop or a consolidation into a larger Midlands premises.
Younique Healthcare is also planning to open another shop or consolidate into one bigger premises in the Midlands.
The directors say joining the BHTA builds on their existing awareness of the association and supports a wider programme of training and development. “We felt the time was right to nail our colours to the mast”, Lee commented.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Buying from a British Healthcare Trades Association (BHTA) ensures that the company you’re buying from adheres to the BHTA’s strict Code of Practice, which is approved by the Chartered Trading Standards Institute (CTSI).
This means BHTA members commit to providing a level of service above and beyond that of their legal obligations, so you can expect to receive expert advice, excellent customer service, and never be pressure sold any products or services.
There are several ways to identify whether a company is a BHTA member:
Warning: A company could fraudulently display the BHTA logo on their website, even if they are not a member. To ensure that a company is a member, the BHTA logo on the company’s website should be clickable and take you through to the CTSI member verification page to confirm that the company is a member.
The CTSI member verification page looks like the below:
If you are still unsure whether a company is a BHTA member, please contact us to verify their details by calling 020 7702 2141 or emailing info@bhta.com.
The Department of Health and Social Care’s consultation on Fair Pay Agreements in Adult Social Care sought views on the proposed Adult Social Care Negotiating Body (ASCNB), which would bring together employer and worker representatives to negotiate pay, terms and conditions across the adult social care sector.
The BHTA actively encouraged members to engage with the consultation, ensuring the views of healthcare suppliers and community equipment service providers were represented. Member feedback informed the Association’s response, which highlighted the need for greater clarity on which roles would fall within the scope of the proposed framework, particularly within community equipment services, as well as the importance of practical guidance and support to help employers implement any future changes.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
A number of British Healthcare Trades Association (BHTA) members are giving positive feedback on a Level 3 Trusted Assessor qualification for retailers that raises standards in the independent living sector.
In 2024, the BHTA worked in partnership with Trusted Assessing and Care Training (TACT) to launch a new course designed for retailers of independent living equipment. Delivered by TACT, the ‘Trusted Assessors: Assessing in the Retail Environment’ course is designed to accredit retailers as Trusted Assessors.
The course enables customer-facing staff to learn the skills involved in assessing for suitable home adaptations equipment. This development has enabled organisations across the sector to upskill staff to a standardised, independent set of competencies long recognised within health and social care.
Trusted Assessor competencies, first defined in 2005, are now widely used across the UK by health, social care, housing, and care teams. The qualification teaches learners to adopt an occupational therapy–based approach to assessments, combining theory with hands-on practical skills. Crucially, trainees learn how to identify when a case is complex and requires referral to an occupational therapist (OT). Trusted Assessors are qualified to assess a person’s needs and identify the most suitable equipment and adaptations to support independent living.
TACT’s OTs deliver the teaching, support learners with their assignments, run free monthly top-up webinars, and make additional resources available for free on its website. Learners complete training modules and a homework assignment to demonstrate their understanding and practical application of the course content.
As more organisations adopt the Trusted Assessor model, the independent living sector is better positioned to meet growing demand, reduce pressure on overstretched OTs, and ensure people receive timely, accurate guidance on the equipment that supports independent living.
Many retailers have found that the qualification not only enhances internal skill levels but also improves collaboration with local equipment and assessment pathways.
TPG DisableAids, a BHTA member based in Hereford, offers a strong example. Director Alastair Gibbs explained: “For TPG DisableAids the Trusted Assessor scheme has been a real boost. We have various staff trained from level 2 to level 4, and it has given us real credibility with housing associations and local authorities. Those looking for a differentiator and an indicator of commitment to quality found it in our association with BHTA and Trusted Assessor.”
This credibility strengthens tender opportunities for providers supplying independent living equipment, as the qualification offers a clear benchmark of assessment quality.
Recognition is growing within the OT profession as well. Brett Gilham from BHTA member company Laybrook noted: “We know how busy many OTs are, so the fact that we can demonstrate we have been trained and can provide assistance in the assessment process benefits all parties. It also means our staff across all levels have been trained to a set standard for assessing.”
Retailers are also seeing value in highlighting the qualification to the public. Dolphin South West, a BHTA member based in Devon, newly qualified, has launched a communications campaign to promote its enhanced capabilities.
Antonia Nixon, from Dolphin South West, said: “The Dolphin team enjoyed the training—learning and reinforcing what they know—and now we’re keen to let people know what this means when they deal with us.”
Some providers are taking the Trusted Assessor approach even further.
On 10 and 11 December 2025, BHTA member Wenman Healthcare hosted two free training workshops for organisations across the region that provide advice to the public on independent living. Twenty-four learners attended the two, one-day Level 2 accredited courses, delivered by TACT.
Attendees importantly represented a broad spectrum of local services, including NHS social prescribers, district housing teams, regional disability and carer charities, and homecare providers, who also benefited from the opportunity to network with peers.
TACT estimates that the programme will help more than 100 residents every day who receive advice from these organisations all year round, demonstrating the potential significant regional impact this training would have if rolled out more widely.
Participants reported a clear increase in their confidence when supporting older and disabled people. The course covered common health conditions, how local health and social care systems operate, communication skills, and key risk factors. Learners also explored a wide range of independent living equipment and typical solutions used across the region.
Confidence in the topic of independent living equipment rose from 52 percent being fairly or very confident pre-course to 100 percent afterwards. Both Wenman Healthcare and TACT were delighted with the outcomes.
Clare Barber, Director and OT at TACT, enthused: “We are passionate about improving access to much-needed equipment, and upskilling people working locally is one of the best ways to ensure residents get timely, accurate advice. Navigating the regional landscape of aids, equipment, and adaptations can be challenging, and understanding what’s available and how to access it can speed things up immeasurably.”
Ian Wenman, Managing Director at Wenman Healthcare, added: “People often aren’t aware of their entitlement to a needs-based assessment for equipment and home adaptations. This can ensure essential equipment is delivered to their home. They often struggle to know what equipment is relevant and helpful to a particular health condition.
“Families frequently want to explore additional items, and they can try a wide range—without obligation—by visiting our showroom. Our Trusted Assessors identify what’s needed and provide impartial advice, as well as providing a free home visit when required.”
The initiative demonstrates how retailers can act as local hubs for information, training, and support. By engaging organisations across their community, Wenman Healthcare aims to speed up access to essential equipment and strengthen cross-sector relationships.
BHTA members can choose from either a one-day in-person course run at their premises or opt for the live webinar version delivered over a series of three dates.
In 2026, the webinar version involves studying for three three-hour live webinars running on:
Alternatively, members opt to join one of the main Trusted Assessor courses that include practical workshops, and these can be directly commissioned or accessed through TACT’s open courses running regionally.
All versions of accredited courses require learners to complete and pass a homework assignment, and, once qualified, Trusted Assessors can join the monthly webinar top-ups for 12 months.
The British Healthcare Trades Association (BHTA) has welcomed Gibb Group as a new member.
Gibb Group provides medical service provision across multiple industries, operating in the UK and globally. The BHTA recently caught up with Karen Scott, Head of Clinical Services & Innovation at Gibb Group, to learn more about the organisation, its services, and the value of BHTA membership.
Gibb Group Medical & Rescue is part of a wider group called Gibb Group Limited, which is made up of four key divisions:
Gibb Group Medical & Rescue stives to keep people safe and operations running by delivering first-class turnkey solutions, with high-quality products and services.
Karen said: “Our ethos is built on safety, reliability, and innovation. We partner with leading organisations across energy, marine, and industrial sectors to deliver solutions that protect lives and enable operational success.”
Gibb Group works with airport and local authority fire and rescue services, and, since 2016, it has become one of the leaders in medical service provision for the renewable energy industry.
“Our market-leading EURIECA® programme of training, medical equipment, and clinical governance has been widely adopted in both onshore and offshore wind at home but also abroad in the US and Europe,” explained Karen. “We have ambitious plans to deliver the same services in the APAC region, where there is a growing wind energy market.”
Beyond its impact in the renewable energy industry, Gibb Group has also experienced major growth in its provision of offshore medics supporting wind farm organisations, where it deploys an experienced healthcare professional, complete with the equipment they require to do their role, to the point of injury.
Karen continued: “So we are the end users of a lot of the products we provide, as well!”
Founded in 2005 as Trauma & Resuscitation Services (Trauma Resus), the organisation began as a specialist provider of trauma training and clinical governance to the UK’s fire and rescue services.
In 2024, Trauma Resus was acquired by Gibb Group and now operates as its Medical & Rescue division. This acquisition enabled access to a broader global network, expanded training capability, and equipment supply across oil, gas, marine and renewable sectors.
Although the name has changed, the heart of the organisation remains the same, with the same people, principles and dedication to excellence.
Karen added: “Over two decades, we’ve built strong relationships with our customers, suppliers, and partners — and have been privileged to work alongside some of the most skilled and passionate professionals in the industry.”
One of the main reasons Gibb Group joined the BHTA was to access expert guidance on regulatory changes and product recalls, which can create uncertainty.
Membership also closely aligns with Gibb Group’s commitment to quality and professionalism.
Karen said: “It gives us a stronger voice in shaping industry standards and offers invaluable networking and knowledge-sharing opportunities.
“Being part of a larger association can strengthen our voice, but we are also hoping to bring our expertise and knowledge to the association as well and make a positive impact.”
Gibb Group prides itself on maintaining rigorous standards, reflected in its ISO accreditations and memberships of professional bodies.
Karen continued: “Additionally, our memberships in professional associations not only demonstrate our dedication to staying abreast of industry trends and best practices but also provide us with valuable networking opportunities and access to resources that further enhance our capabilities.
“These accreditations and memberships serve as a testament to our unwavering dedication to delivering the best services and products whilst upholding the highest standards of integrity and reliability, so BHTA was a natural alignment with our goals.”
Looking ahead, Gibb Group aims to continue expanding its Medical & Rescue offering in the UK and internationally. The company already operates across the UK, EU, USA, and APAC regions and is focused on growing its global customer base.
To support these ambitions, Gibb Group has recruited staff into international development roles.
Karen enthused: “We are excited to see where we are 12 months from now!”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The House of Lords recently held a debate examining the UK Government’s plans to publish a strategy for wheelchair provision through NHS and social care services. The question was raised by Lord Hunt of Kings Heath, who opened the discussion by highlighting long-standing systemic issues within wheelchair and community equipment provision.
Responding on behalf of the government, Baroness Merron acknowledged the concerns raised across the debate. She confirmed, however, that the government has no plans to publish a national strategy for wheelchair provision, a point that drew disappointment from many peers.
The debate explored wide-ranging issues including service fragmentation, delays in assessments and repairs, unsuitable equipment, lack of national oversight, supply chain vulnerabilities, and the human impact on independence and dignity.
Watch the debate here. Begins at 12:53:10.
Peers highlighted significant inconsistencies in wheelchair and community equipment provision across England. Lord Hunt observed that services are “inconsistent and under-resourced,” noting that each local authority and integrated care board (ICB) operates differently, resulting in a postcode lottery.
Lord Kamall outlined stark disparities in eligibility criteria between regions. For example:
Lord Kamall said: “A delay in receiving a wheelchair is not simply an inconvenience or statistic, it is a barrier to living a fuller life.”
These differences affect who qualifies for a wheelchair, the type of equipment provided, and the level of support available. NHS England’s dataset shows significant regional variation in meeting the 18-week waiting-time standard. Data provided by the British Healthcare Trades Association (BHTA) was also cited in the debate, showing that only around 80 percent of users receive a wheelchair or modification within 18 weeks—below the national 92 percent target—with even longer waits for people with complex needs. in meeting the 18‑week waiting-time standard.
Peers also drew on detailed evidence from national reports. The Wheelchair Alliance report highlighted inconsistent provision, long delays in assessment, unsafe temporary equipment use, and a lack of clear repair pathways. It showed how inadequate provision undermines independence, contributes to deterioration in physical and mental health, and delays discharge.
The APPG for Disability Equipment report about community equipment services described the system as inconsistent, underinvested, fragmented and lacking leadership. It identified staff shortages, supply chain weaknesses, recycling delays, dependency on single contracted providers, and widespread dissatisfaction among users and carers with current provision.
Peers shared examples illustrating the impact of delays and bureaucratic barriers. Lord Harries recounted the case of Rhys Porter, a young man with cerebral palsy who went two years without essential equipment, leaving his family to manage unsafe manual handling that put them all at risk.
Peers described consequences including loss of independence, avoidable deterioration in health, delayed hospital discharge, social isolation, and increased pressure on carers.
The Wheelchair Alliance report further documented how inadequate equipment provision leads to preventable complications and unnecessary healthcare use.
Several peers, including Baroness Lane‑Fox, highlighted how wheelchair and equipment provision affects employment. She argued that these services form part of the national employment infrastructure because many disabled people cannot access or sustain work without the right equipment.
Baroness Lane-Fox stated: “We often file wheelchair and CES services under health and social care; in reality, they ought to be part of our national employment infrastructure. When services fail, people don’t just lose their mobility, they lose their ability to contribute.”
Delays and unsuitable equipment prevent people from accepting job offers, participating in education, or contributing to the workforce.
Lord Rennard expanded on this point, stating: “Fundamentally, what we need to address is balancing the costs of the provision of wheelchairs and community equipment with long‑term benefits including preventing accidents, reducing the need for health care intervention in future, enabling people with disabilities to work, pay taxes, and reduce their dependency on benefits, whilst at the same time significantly increasing emotional wellbeing for many families.”
Concerns were raised about outdated or unsuitable NHS‑provided wheelchairs. Several peers noted that many commonly issued models remain heavy, steel‑framed, and difficult to transport, contrasting them with modern lightweight designs.
Assessments were criticised for failing to consider lifestyle, employment, and daily activity needs; in some cases, users were forced to purchase their own equipment. Baroness Brinton recounted her own experience of being deemed ineligible for an electric chair despite clinical advice, ultimately having to privately fund her own wheelchair.
Baroness Brinton and Lord Rennard highlighted structural weaknesses in commissioning and procurement. The APPG for Disability Equipment recommended more strategic commissioning practices, better alignment between local authorities and ICBs, and improved oversight to ensure service continuity and quality.
The APPG report identified additional challenges:
These issues undermine quality, consistency, and long‑term service sustainability, with direct implications for both users and providers.
Across the House, peers argued for a national strategy to address variation, modernise equipment provision, improve commissioning, and introduce clearer accountability. Suggestions included national leadership and oversight, standardised eligibility and quality criteria, a shift from lowest‑cost procurement to value‑based procurement, and long‑term investment to support modernisation and prevent system fragility.
Lord Hunt argued that many issues could be resolved with national coordination, while Lord Shinkwin and others warned that current failures represent a false economy.
Responding for the UK Government, Baroness Merron acknowledged the problems described but emphasised that responsibility for commissioning wheelchair and community equipment services lies primarily with ICBs and local authorities.
She stated that there are no plans to publish a national strategy for wheelchair provision. Instead, she pointed to existing frameworks such as the Wheelchair Quality Framework, the NHS 10‑year health plan, and Personal Wheelchair Budgets, which are intended to support local improvement.
Baroness Merron acknowledged persistent delays, citing pandemic‑related backlogs and fluctuating referral rates. She highlighted requirements for ICBs to reduce waiting times over 18 weeks and eliminate 52‑week waits, with performance monitored through the Community Health Services Situation Report.
She also emphasised the need for integrated working between ICBs and local authorities, stating that improvements must be driven locally through existing structures rather than through a new national strategy.
A new tender opportunity covering the supply of community equipment and assistive technology across four local authorities in West Yorkshire has become available. The framework aims to support independent living and improve wellbeing for residents in Leeds, Bradford, Calderdale & Kirklees, and Wakefield.
The contracting authorities intend to establish an open framework to source a wide range of daily living equipment for both adults and children, along with specialist and bespoke items.
This opportunity is relevant to BHTA members operating in mobility, bathing and toileting equipment, postural management, beds and accessories, pressure care, seating, moving and handling, paediatrics, and specialist solutions.
Estimated value:
£59,631,453.12 (excluding VAT)
£71,557,743.74 (including VAT)
Framework duration:
1 April 2026 – 31 March 2031 (5 years)
Possible extension: Up to 36 months (to a maximum end date of March 2034)
This open framework has no maximum limit on the number of suppliers and will allow companies to join or update their product ranges at scheduled refresh points (approximately every two years) in line with the Procurement Act 2023.
The framework is being established on behalf of the following councils: Leeds City Council, City of Bradford Metropolitan District Council, Borough Council of Calderdale, and Wakefield Council.
Only these establishing authorities may use the framework.
The framework consists of three lots. Suppliers may apply for one, two, or all three, but may only be awarded a maximum of one lot.
Includes individual items and replacement parts across categories such as bathing, beds, showering, medical devices, moving and handling, mobility, pressure care, seating, toileting, and visual aids.
Covers individual items relating to bathing, beds, postural management, moving and handling, seating, and toileting.
Covers specialist or bespoke products, including bathing, bed packages and accessories, medical equipment, toileting, pressure relief, visual aids, mobility, dressing, and kitchen products.
Suppliers applying for Lot 1 and/or Lot 2 will automatically be considered for Lot 3 (unless they opt out), subject to meeting the Conditions of Participation.
Orders under Lot 3 will be placed following mini competitions.
Lots 1 and 2 will be awarded on a product line-by-line basis, subject to the following four-stage evaluation:
Products must meet specification requirements to pass.
Lot 3 does not include tender-stage evaluation; instead, suppliers meeting COP requirements will be added to the lot, and orders will be competed as needed.
The award criteria for Lots 1 and 2 are based on:
There are no qualitative scored criteria.
For Lot 3:
Legal, financial, and technical checks will apply across all three lots. These must be passed for a supplier to be appointed to any part of the framework. Specifics are provided in the COP documentation available on YORtender.
Enquiry deadline: 12pm, 22 December 2025
Tender submission deadline: 12pm, 7 January 2026
Estimated award date: 16 March 2026
Next anticipated tender re-advertisement: July 2028
Tenders must be submitted electronically via YORtender.
Documentation, tender details, appendices, pricing schedules, Conditions of Participation, technical specifications, and instructions are also available through the YORtender portal.
NHS Supply Chain (NHSSC) has confirmed the approval of its Modernisation Programme, a multi-year initiative designed to update and strengthen its operations across procurement, logistics and supply management. Alongside this, it has introduced a set of Buying Principles that outline how it will approach purchasing decisions and work with suppliers.
The Modernisation Programme is structured to enhance the organisation’s commercial capability, update procurement systems, and support improved product and service pathways. According to NHSSC, the programme will involve strengthening digital tools, improving processes, and supporting greater consistency across procurement activities. It is intended to ensure that procurement is more efficient, transparent, and aligned with national objectives.
NHSCC says that the Modernisation Programme will enable it to make a step change in its ability to serve the NHS and patients across England, by investing in IT and supply chain infrastructures through a multi-year programme.
Andrew New, Chief Executive Officer of NHS Supply Chain, commented: “This investment will be used to grow the value of our procurement and delivery services to meet the needs of all of our service users and stakeholders in a resilient and modern system-centric way.
“It will also enable us to address our critical IT resilience risks, as well as delivering our commitment to return a minimum of £1 billion of recurring annual value to the NHS by 2030.”
A short explanatory video released by NHSSC highlights several areas of development within the programme, including improvements to digital infrastructure, enhanced data visibility, and refined systems intended to deliver better outcomes for the wider NHS. The programme is described as a significant step in preparing NHSSC for future demands on procurement and supply management.
NHSSC has also published its new Buying Principles, outlining the standards and considerations that guide purchasing decisions. These principles state that buying decisions will be evidence-based, transparent, and designed to provide value for money while supporting the needs of the NHS.
The principles include commitments to consistency, fairness, and long-term value, as well as an emphasis on quality and ensuring that procurement decisions contribute positively to patient care. NHSSC notes that the updated approach is intended to improve clarity for suppliers, offering a clearer framework for how purchasing decisions are made.
While the principles are high-level, they directly relate to suppliers by setting expectations for the evaluation of goods and services. NHSSC states that the principles will support more efficient, transparent decision-making and give suppliers greater visibility of the factors that influence category strategies and contracting.
The Modernisation Programme states that the new Buying Principles and modernisation activities will help create clearer pathways for engagement with suppliers. The principles indicate that suppliers should expect NHSSC to apply consistent criteria and evidence-based methods during procurement exercises.
The Modernisation Programme includes changes to digital tools and commercial processes that will support enhanced interactions with suppliers. These developments are framed as improvements to the way NHSSC manages sourcing, contracting, and ongoing supplier relationships.
Head positioning is critical not just for comfort, but to help with breathing, swallowing, vision, and communication. Occupational therapists must be able to navigate the clinical reasoning behind head support selection, including the impact of tone, asymmetry, and movement patterns, to ensure customers have the right one to match their specific needs.
This feature from Wendy Busby, Clinical Trainer at Sunrise Medical, a BHTA member company, will discuss how occupational therapists can balance stability with dynamic movement to support user engagement and independence.
Proper head positioning is a vital part of ensuring effective postural care for a patient. The right position will maintain spinal alignment, protect the skin, improve a patient’s visual field and support other essential functions such as respiration and swallowing. Moreover, it enhances a patient’s quality of life.
Head support is not an accessory but a fundamental part of the whole seating and positioning system. Finding the right head support is essential, but where should you start?
Before ordering any head support equipment, a mat evaluation should be carried out to determine the best postural alignment and support for the pelvis, trunk, and the rest of the body first. This process should then determine the available range of movement of the head and neck. Assessment should also look at other factors which will indicate a patients’ individual needs, such as how their head position affects their daily functional ability, visual field, and essential body functions. Effective head supports should aid management of excessive drooling, difficulty breathing, and reduction of pain wherever possible.
Simulating different head positions with your hands will help you to find the correct position. It will enable you to determine active movements, the amount and force of support required, and the location and size of the supports needed, both laterally and anteriorly.
Once you have confirmed the best head position with your hands, you can review the equipment options available and choose the items that will meet the posture of the patient and provide the most appropriate level of support. If needed, you can consult with other members of the multidisciplinary team (MDT) to ensure the equipment can be mounted on all the different seating that the patient uses, or check it can be replicated on them.
It is always important to consider the individual needs of a patient. For example, for patients with flexible asymmetries, consider corrective postures that allow for alignment of trunk and head, in conjunction with a suitable back support and cushion. Equally, for individuals with non-reducible asymmetries, you will need to respect the posture while providing support to prevent further deterioration. You should take into account how easy the equipment is to manage for the patient and the carer. For example, is it easy to remove if it must be out of the way for transfers in and out for the chair. Aesthetics are also an important factor for many patients, whether a head support is too bulky, uses too many accessories, or is simply unattractive.
Common symptoms which indicate that a patient’s head positioning needs to be assessed can include their head facing down, hyperextension of the neck and excessive drooling. It is best practice to analyse the cause of these symptoms to further support the patient. These could be linked to poor neck strength, pelvic misalignment, or even visual impairments.
Patients with progressive conditions might need additional support over time. Therefore, choosing a modular system with compatible hardware is necessary for longer-term support.
Proper postural care, including head positioning is just as important as finding the right wheelchair or scooter for a patient. As with all aspects of patient care, it is unique to the individual, and the right postural support can prevent future potential issues.
One of the key focuses of the government’s 10-year NHS restructure plan is around prioritising prevention over treatment, and the same approach should be taken with postural care.
The correct postural management, including head support, can help to prevent longer-term problems, such as issues with digestion and respiration, ski,n and spinal problems, as well as restricted movement.
The right training is integral to providing the best postural care.
Sunrise Medical, an adaptive wheelchair manufacturer, is offering free training courses on patient posture and seating care for NHS professionals.
These courses incorporate clinical guidance for professionals, as well as product training to demonstrate how innovative seating solutions can be integrated into patient care and enhance mobility, dignity and support.
The JAY Seating Masterclass will be taking place across 14 locations from 4 November to 12 March. The course will cover complex postures in seating and show ways professionals can get the most out of the available JAY cushions and JAY3 backrest. These solutions were designed to stabilise the pelvis, protect the skin, and position the body with seat width options ranging from 200mm to 760mm.
Sunrise Medical will also provide practical guidance on selecting and configuring solutions to meet a variety of postural needs.
To find out more about training opportunities and further guidance around postural care, visit sunrisemedical.co.uk/education-in-motion
Interested in contributing a view, guidance, or thought-leadership piece to the website? BHTA members should contact marketing@bhta.com to get involved.
The British Healthcare Trades Association (BHTA) has welcomed APA Parafricta as a new member, which manufactures garments and bedding to prevent pressure injuries.
The BHTA recently caught up with Claire Cotes, Managing Director at APA Parafricta, to learn more about how the firm’s patented low-friction garments and bedding prevent pressure injuries and how BHTA membership offers valuable advice and guidance on challenges such as net zero compliance and the Drug Tariff Renewal process.
Claire originally qualified as a chartered management accountant while working at Black and Decker, after completing a business studies degree in Newcastle. After having children, she worked part-time as the office manager for a local builder and then ran her own catering business.
This background in finance and business led to Claire joining APA Parafricta in January 2020, during covid. She became Managing Director in 2022.
“Working in the healthcare industry has certainly reassured me I didn’t miss my calling as a nurse, and I have nothing but admiration for anyone working in a clinical role,” she added.
Claire explained that while most people would, unsurprisingly, assume that pressure ulcers are caused solely by pressure, friction and the associated shearing is actually a big part of the process.
As a manufacturer of garments and bedding to prevent pressure injuries, Claire said that APA Parafricta is the only company to focus on this.
“We developed and patented our unique low-friction fabric, and this is the main component in all of our undergarments, bootees, and bed sheets. We have hospitals who have used the bootees for over 10 years and have never had a hospital acquired heel pressure ulcer whilst using them, so we know they work!”
Claire also commented that she has spoken to tissue viability nurses who have remarked that using APA Parafricta’s undergarments have “literally changed their wheelchair users’ lives” by stopping recurrent pressure ulcers.
“It’s hugely satisfying to know that our products actually make such a difference,” continued Claire. “The products are washable and reusable and are available on FP10.”
Claire noted some of the difficulties around net zero demands and carbon reduction plans for SMEs and how the BHTA can support in these areas.
She explained: “Demands for net zero and carbon reduction plans are constantly looming, and the expectation seems to be to spend thousands on consultancy, despite the NHS claiming to be SME-friendly. I’m very aware of “not knowing what I don’t know” so I hope the BHTA will be useful for that.”
Claire added that BHTA membership was recommended to her by an associate for the purpose of expert guidance through the new Drug Tariff Renewal process.
“When trying to achieve adoption into new hospital trusts, “not invented here syndrome” is a recurring issue, which I know other companies face, and we certainly can’t overcome that issue alone,” Claire added.
Looking ahead, APA Parafricta is looking forward to all of the events arranged for Stop the Pressure week (17-21 November 2025). In addition, Claire said that the company is constantly exploring ways to improve its products and make them relevant to a wider audience.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The Health and Safety Executive (HSE) has launched a call for evidence to review the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER).
The consultation invites input from manufacturers, importers, suppliers, duty-holders, users, and other interested organisations.
The HSE’s review seeks to ensure that the regulations remain effective, proportionate, and aligned with modern technologies. It aims to identify any unnecessary burdens placed on businesses while maintaining the high standards of safety that LOLER helps to ensure. The consultation will examine whether the scope and application of LOLER continue to be fit for purpose and whether updates are needed to reflect new types of equipment, processes, or industry practices.
LOLER applies to any organisation that owns, operates, or supplies lifting equipment, including those involved in the manufacture and use of patient-handling equipment, hoists, slings, and other devices used in healthcare settings.
These regulations require every lifting operation to be properly planned, supervised, and carried out by competent persons using suitable and well-maintained equipment. In many cases, equipment must also undergo regular ‘thorough examinations’, with records retained for inspection — all of which create important, but often resource-intensive, compliance obligations for businesses.
For BHTA members, particularly those manufacturing or supplying patient handling products, this consultation offers an opportunity to share practical insights and evidence about how LOLER works in practice. Manufacturers and suppliers are encouraged to consider whether the current definitions of ‘lifting equipment’ and ‘lifting operations’ remain appropriate in the context of modern assistive technologies.
There may also be scope to comment on whether inspection intervals or reporting requirements could be made more flexible without compromising safety, or whether advances in product reliability and design might justify a more risk-based approach.
The review may also consider how LOLER interacts with other legislation, including the Supply of Machinery (Safety) Regulations and the Provision and Use of Work Equipment Regulations (PUWER). Given the increasing use of powered and automated lifting devices in healthcare environments, the HSE is keen to gather feedback on how the regulatory framework could evolve to reflect innovation while continuing to protect patients and care staff.
The consultation remains open until 11 November 2025. The BHTA encourages all members affected by LOLER, particularly manufacturers and suppliers of patient handling equipment, to take part in this important consultation. Respond to the consultation here.
The British Healthcare Trades Association (BHTA) has welcomed Urathon as a new member, which provides high-quality community equipment that helps people live more independently and comfortably.
The BHTA recently caught up with Lucy Carson, COO & Finance Director at Urathon, to learn more about the firm’s commitment to quality community equipment; future plans; and the value it sees in joining the BHTA’s trusted network that offers industry support, shared values, and opportunities for collaboration and development.
Lucy has gained experience across a diverse range of industries, from working with a company that owned a chain of 150 pubs and clubs, to a large corporate wire and cable manufacturing business, and more recently, a small local printing firm.
“My roles have always been rooted in finance and accounting, giving me a strong understanding of both large-scale operations and close-knit, community-driven businesses,” she explained.
Urathon is a community equipment provider that works with local authorities, healthcare providers, and retail partners to make sure its products truly meet the needs of the people who use them.
“Our focus has always been on quality, innovation, and care — making a real difference in everyday life,” Lucy said.
Urathon recently welcomed two university graduates to the team, who are helping elevate the provider’s marketing and social media presence while also supporting sales efforts. Lucy enthused: “It’s been great bringing in some fresh ideas and energy!”
Lucy explained when she came across the BHTA: “I first heard about the BHTA when I saw all the fantastic support they were offering following the collapse of NRS, and it really highlighted how valuable the association is to our industry.
“It showed me that the BHTA isn’t just about membership — it’s about community, guidance, and standing together as a sector.”
For Urathon, being a BHTA member means that the company is part of a trusted network that shares its values of quality, integrity, and professionalism.
The BHTA also provides timely access to industry insights, best practices, and networking opportunities that are not available elsewhere, which will all help Urathon grow and continue improving the services it offers to customers.
Urathon will be attending the OT Show for the first time this year and has just secured a bigger stand.
On 4 December, Urathon will be attending the British Healthcare Trades Industry Awards 2025, which provides an excellent opportunity to network and celebrate the healthcare industry’s success.
Urathon also recently achieved ISO 9001 accreditation, which is a huge milestone for the company and Lucy’s team.
Looking ahead, Urathon is excited to be launching some new and innovative products for the retail sector in 2026. The firm will be attending Naidex again next year with an even bigger stand.
Lucy also has a big aspiration for Urathon next year: “My goal is for Urathon to be nominated for a BHTA Award in 2026.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The Medicines and Healthcare products Regulatory Agency (MHRA) has published an updated response to its consultation on statutory fees for medical devices, confirming that a new annual registration fee to support post‑market surveillance (PMS) activities will take effect from 1 April 2026. This article summarises the changes for BHTA members.
From 1 April 2026, an annual medical device registration fee will be charged per Global Medical Device Nomenclature (GMDN) level 2 category under which a manufacturer has registered products. Where no level 2 exists, level 1 will apply.
The MHRA has confirmed that this new fee will replace the current one‑off medical device registration fee and will be calculated on the categories recorded on 1 April each year, with pro‑rata charges for any new categories added mid‑year.
The MHRA has indicated an estimated amount of £300 per category from 1 April 2026 per GMDN level 2 category (or level 1 category where no level 2 exists), and has noted that approximately 60 percent of manufacturers are expected to pay a single charge.
See the updated response, published 2 September 2025, for more information: ‘MHRA consultation on statutory fees — proposals on ongoing cost recovery: updated government response’.
The one‑off device registration fee remains in place until 31 March 2026. Current schedules, including the £261 medical device registration fee, are set out on the ‘Current MHRA fees’ page.
In its original consultation, published on 29 August 2024, the MHRA proposed an annual medical device registration charge modelled at £210 per GMDN code to fund PMS activities. Feedback from industry, including trade associations, questioned affordability and fairness across different device portfolios.
The revised approach, set at GMDN level 2, is intended to distribute costs more equitably while maintaining patient safety and supporting innovation. The consultation documents and background are available at ‘MHRA consultation on statutory fees — proposals on ongoing cost recovery’ and in the original consultation paper ‘MHRA consultation on statutory fees’.
Under the updated model, a manufacturer will pay once per relevant GMDN level 2 category for the charging year from 1 April to 31 March. If additional categories are added during the year, the charge for those categories will be applied on a pro‑rata basis for the remainder of the year.
Before billing begins, the MHRA will invite manufacturers to take part in a data‑cleansing exercise so they can remove obsolete or withdrawn products from the register without charge. Further guidance will be published by the MHRA to explain scope, billing mechanics, and preparation steps, according to the organisation.
The MHRA has stated that fees will continue to be paid through the Device Online Registrations System (DORS). BHTA members should ensure internal payment processes are ready for the new annual billing cycle.
A recent House of Commons debate on defibrillators has brought the life-saving role of these devices into sharp focus, highlighting not only the critical importance of timely access but also the systemic disparities and policy shortcomings that hamper their effective deployment across the UK.
Survival rates for out-of-hospital cardiac arrests remain shockingly low at around eight percent, yet early defibrillation can increase survival chances to over 70 percent. Access within three to five minutes is often the difference between life and death.
Speakers across all parties agreed that access to defibrillators is a public health necessity, not a luxury. Personal stories, like those of Jack Hurley and Dylan Rich, underscored the real-world stakes. The consensus: every community, regardless of postcode, should have timely access to these vital devices.
MPs also highlighted that not all registered devices are publicly accessible or available 24/7, with many locked in buildings during off-hours. This significantly undermines their potential impact during emergencies. There were calls for better visibility and signage in communities, particularly in schools, workplaces, and public areas.
One of the most sobering revelations was the sheer extent of regional inequalities. In constituencies like Bishop Auckland, Uxbridge, Rushcliffe, and Wolverhampton North East, more than half of all postcodes are outside the recommended access range for defibrillators.
Rural areas fare especially poorly. Constituents in some parts of North Antrim and Mid Dunbartonshire face 30-minute journeys to the nearest automated external defibrillator (AED). Even within major cities like London and Leicester, significant coverage gaps exist, particularly in deprived or high-density areas.
The debate revealed an urgent need for a national strategy that closes these gaps and ensures equitable access to defibrillators—something especially vital for BHTA members, many of whom serve vulnerable populations.
These disparities were not limited to access alone but extended to equipment quality and functionality. Cases were shared of non-functional defibrillators at critical moments, highlighting the urgent need for nationwide maintenance standards and device audits.
Many MPs paid tribute to local charities and volunteers stepping in to fill the void left by insufficient government provision. Initiatives like Southport Saviours, Hearts for Herts, and Lucky2BHere have deployed hundreds of devices, often powered by tireless community fundraising.
Examples such as lamp post-powered defibrillators and bleed control kits integrated into AED cabinets showcased grassroots innovation. Some schools have gone above and beyond by ensuring their defibrillators are accessible to the public at all times—a best practice many hope to see replicated.
However, relying on volunteer efforts is neither sustainable nor equitable. Constituents in well-resourced communities benefit from better access, while those in deprived or rural areas are left behind. This grassroots energy must be matched by national policy support and funding, MPs warned.
The debate produced a range of pragmatic policy recommendations that align closely with BHTA’s advocacy goals:
Beyond these proposals, some MPs pressed for the inclusion of AEDs in emergency preparedness protocols across sectors, including education, sport, and transport. Others stressed the importance of funding for maintenance and pad/battery replacements, ongoing costs that many community groups struggle to cover.
For BHTA members working across medical devices, community care, and public health, the debate underscored both the urgency and opportunity in this space:
This momentum offers a valuable platform for BHTA members to engage with policymakers, contribute to national mapping and training initiatives, and lead on innovation that brings AED access within reach of all communities.
The British Healthcare Trades Association (BHTA) has welcomed GMS Mobility as a new member. GMS Mobility is a UK online retailer of ex-demonstration and used mobility scooters and powerchairs, offering a wide selection of products from small folding models to large all-terrain equipment.
The BHTA recently caught up with Georgina Wicks, Managing Director of GMS Mobility, to learn more about the company’s commitment to outstanding product quality, its dedication to providing affordable mobility solutions with comprehensive aftercare, and its decision to join the BHTA to align with shared values and strengthen customer confidence.
GMS Mobility started its journey with its first pre-owned mobility scooter back in 2018. Georgina explained that the firm has seen a continual, natural growth every year since, now with over 300 hundred pre-owned and ex-demonstration mobility scooters in stock at any one time. The company boasts a team of highly skilled and dedicated staff, operating from its large HQ in Colchester.
Founders and joint Managing Directors, father and daughter duo Georgina and Jeremy Wicks put this growth down to their core values, which is that customer service and attention to product detail are paramount.
“If you provide the very best service possible, customers will talk, return, and leave glowing online reviews,” Georgina commented.
“We want our customers to feel no pressure whatsoever to purchase, and that the most important conversations are around understanding their needs and making sure the product is right for them to improve their quality of life. There is nothing worse than a pushy salesperson!”
GMS Mobility wants every single customer to be over the moon with its service and products, so attention to product detail is a priority.
All mobility scooters are deep cleaned and go through a 25-point inspection. Batteries are discharge tested, and the chargers are PAT tested for electrical safety. On top of that, the mobility products are shrink-wrapped when delivered so as not to arrive with any dust on them.
Georgina explained: “With GMS Mobility, we want customers to have the same (actually better) experience buying a used or ex-demo product as they would a brand new one but making a considerable saving in the process!”
Part exchange is no problem too, as GMS Mobility also offers a seamless collection on delivery service from most areas of the UK, which means customers can upgrade their mobility scooters as their needs change easily.
The company offers swift and professional delivery, with most areas of the UK covered by its free next-day delivery service. The customer’s mobility scooter or powerchair comes fully assembled, charged, and ready to ride.
As well as ensuring high-quality used mobility products for customers, GMS Mobility is also committed to exceptional aftercare support, which is available post-delivery for any help or advice on any aspect of the product.
Georgina said: “We make sure our team is highly trained to answer any questions that may arise, making sure their journey to freedom on their fantastic used or ex-demo mobility scooter is a smooth one!”
Jeremy and Georgina wanted to join the BHTA after seeing that not only do their core values align but they also wanted their potential customers to know about the association to give even more confidence in buying from GMS Mobility.
“It was one of the easiest business decisions we’ve ever had to make,” Georgina enthused.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed Fen Mobility Centre as a new member. Fen Mobility Centre offers a comprehensive array of mobility solutions, alongside daily living aids, gadgets, and walking supports.
The BHTA recently caught up with Sara Cunnington, Director and Occupational Therapist at Fen Mobility Centre, to learn more about how Sara’s clinical background brings valuable expertise into the mobility sector and why being a BHTA member strengthens the company’s commitment to ethical trading, customer confidence, and keeping pace with industry developments.
Sara has worked as an occupational therapist (OT) for 17 years across Cambridgeshire and Fenland, primarily within community settings.
“Throughout my career, I have enjoyed every element of OT practice—from leading teams and supporting professional development to working directly with patients and helping them live more independently,” Sara said.
“My passion has always been about making a meaningful difference in people’s everyday lives, whether through tailored advice, practical solutions, or compassionate care.”
In 2025, Sara and her husband purchased Fen Mobility Centre, after long admiring the company’s impact within the community. This has given Sara the opportunity to bring her clinical expertise into the mobility sector, ensuring that customers benefit not only from high-quality products but also from the insight and support of someone who understands their needs from a healthcare perspective.
Sara continued: “I am proud to work alongside our excellent team to continue developing our service, expanding our product range, and ensuring that Fen Mobility Centre remains a trusted source of independence and support for our customers.”
Fen Mobility Centre offers a comprehensive array of mobility solutions—from mobility scooters and powerchairs to riser-recliner furniture, profiling beds, and home adaptations like stairlifts and ramps—alongside daily living aids, gadgets, and walking supports.
“Our services are as much about people as products,” Sara explained. “We provide test drives, home and showroom assessments, same-day collection or next-day delivery, setup services, equipment hire, insurance, servicing and repairs, all underpinned by a Zero Pressure Guarantee and excellent aftercare.
“With over three decades of experience, VAT-free pricing, and an onsite occupational therapist, our ethos centres on compassionate, professional support tailored to individual needs.”
Fen Mobility Centre’s recent strategic partnerships have expanded the retailer’s selection of travel-friendly mobility items, enhancing its ability to meet diverse customer requirements across Cambridgeshire and Fenland.
One of the key challenges for mobility businesses is keeping pace with the constant changes in policy, regulation, and best practice across the healthcare and mobility industry. This is a challenge faced not just by Fen Mobility Centre, but so many other firms in the sector.
To ensure that Fen Mobility Centre’s customers always receive safe, high-quality products and advice, the company needs to stay well informed and adaptable, Sara emphasised. Additionally, with the growth of online sales and evolving customer expectations, maintaining trust and demonstrating its commitment to ethical trading has never been more important.
Sara added: “By joining the BHTA, we gain access to expert guidance, updates on industry developments, and a network of trusted peers. This support will help us navigate regulatory changes more effectively, adopt best practices, and reinforce our promise to put customers first.
“Membership also gives us the opportunity to contribute to a collective voice that helps shape the future of our industry.”
Sara said she is especially keen to take part in BHTA webinars focused on policy and regulation, as keeping up to date in this area is essential for delivering safe, compliant, and trusted services to customers.
Fen Mobility Centre’s mission is to provide high-quality mobility solutions that genuinely improve the independence, safety, and wellbeing of its customers. The retailer states it is committed to upholding the highest standards of professionalism, transparency, and customer care.
Being a BHTA member means that Fen Mobility Centre can demonstrate its dedication to ethical trading, strengthen customer confidence through association with a trusted national body, and align with an organisation that shares its values.
Sara explained: “Membership will not only hold us accountable to the BHTA Code of Practice but also connect us with industry peers, best practices, and resources that will help us continue to grow responsibly while delivering exceptional service to the communities we serve.”
One major benefit of being a BHTA member is having the chance to network with likeminded industry peers for shared knowledge, learning, and expertise, especially at BHTA Section meetings, where relevant and important topics are discussed. This engagement opportunity is one that particularly appeals to Sara.
“I am really looking forward to engaging with the upcoming BHTA events, particularly as opportunities to connect and network with other businesses across the mobility and healthcare sector,” she commented.
“In addition, I see great value in attending BHTA events and Section meetings outside of my core area of expertise, as this will give me greater insight into parts of the healthcare landscape I don’t encounter regularly.
“By broadening my knowledge in this way, I can bring fresh perspectives back to Fen Mobility Centre and continue developing both our service and product offering.”
Fen Mobility Centre has exciting short-term and long-term plans for the future.
In the short term, the retailer’s focus is on enhancing and broadening its product range to meet an even wider variety of needs.
Sarah highlighted: “Alongside our core mobility and daily living equipment, we are placing greater emphasis on sensory products—items that support comfort, wellbeing, and independence not only through physical solutions but also through sensory engagement. This reflects our ongoing commitment to understanding the whole person and tailoring support that truly improves quality of life.”
Looking further ahead, Fen Mobility Centre hopes to expand beyond its single showroom, making its trusted service and ethos accessible to more communities. By opening additional locations, the retailer strives to provide the same compassionate, professional care, and high-quality product offering to a broader customer base, while maintaining the family-centred values that defines the company.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has teamed up with the Society of Tissue Viability (SoTV) to create a webinar and three articles on various important pressure care and beds and mattresses topics.
BHTA’s Beds and Support Surfaces and Pressure Care and Seating Sections worked with SoTV to create these assets on the beds and mattresses standards landscape, making it easier to understand what is essential and how to apply the standards in practice.
The webinar, titled ‘Pressure ulcer treatment vs fire risk: A case discussion’, discussed the risk of a catastrophic fire when using powered mattresses and actions that can be taken to mitigate the risk.
It is aimed at clinicians involved in the care of patients who smoke and require equipment for pressure relief. It is also suitable for people involved in procurement.
Speakers include:
The webinar covered the adverse outcomes associated with the development of a Category 4 pressure ulcer; the human factors that must be considered prior to providing a powered mattress to people who smoke; and potential intervention strategies and their effectiveness in minimising the risks associated with accidental dwelling fires.
In addition, the session looked at the role of individuals and agencies that are in contact with people at risk and how they can be employed to reduce the risk from fire. It also discussed national and international fire standards, and issues that need to be considered when procuring beds, mattresses, and cushions.
Watch the webinar below.
The three co-produced articles were written by Dr Barend ter Haar and Jeannie Donnelly.
First, ‘Understanding Standards for Beds and Mattresses: Whose job is it anyway?’, discusses the story of a contract adjudication group who were asked by the tender management team if the standards cited in a bed and mattress contract were correct/up to date.
The article discusses why understanding standards matters; which standards to use; where to find support in SoTV and the BHTA’s series of bite-sized Beds and Support Surfaces and Pressure Care and Seating articles; an introduction to the BS EN ISO 20342 series of mattress and overlays standards; and a note on terminology.
Secondly, ‘Understanding Standards for Beds and Mattresses: Bed Rails and the Risk of Entrapment’ discusses incidents where elderly patients have died in hospital after becoming entrapped between side rails and their mattress.
The article covers learning from the analysis of accident data; the actions that were required to comply with the MHRA’s updated guidance on the management and safe use of bed rails; international standards for ‘assistive products’, medical beds, and mattresses; and references.
The final article, ‘Understanding Standards for Beds and Mattresses: Pressure Care Devices Flammability Safety Criteria’, takes a procurement perspective, with a focus on what should be specified within the description of the relevant flammability criteria for selection of a pressure care device.
It only covers pressure care devices which are referred to as “medical devices” since these are specifically excluded from UK fire regulations, whereas domestic beds, mattresses, and cushions fall under furnishings fire regulations. The article considers environmental inputs, product elements, and explains FDA: The standard is BS ISO 16840-15 plus Amd1.
Mobilitas Group has acquired the Product Sales Division of Nottingham Rehab Limited, trading as NRS Healthcare, one of the UK’s largest providers of mobility aids and daily living products.
NRS Healthcare officially went into liquidation on 1 August 2025, which the BHTA responded to.
The acquisition covers only the Product Sales Division. All other NRS Healthcare operations, including ICES and TECS, remain entirely separate from Mobilitas Group.
The Product Sales Division of NRS Healthcare will still include BHTA membership and adherence to the Trading Standards Institute’s Code of Practice, which is reflected across all Mobilitas Group brands. Other Mobilitas Group brands in the mobility sector include CareCo and Motion Healthcare.
As part of the acquisition of NRS Healthcare’s Product Sales Division, Mobilitas Group will gain a catalogue of over 13,000 products, from basic daily living aids to complex assistive technologies; a highly experienced team; the Complete Care Shop brand; and opportunities to leverage established connections to public sector frameworks, private wholesale partnerships, and export markets.
Founded in Nottingham in 1947, NRS Healthcare has a long-standing legacy of supporting independent living.
In a statement about the acquisition, the Mobilitas Group stated: “Mobilitas Group is proud and honoured to preserve that mission, ensuring continuity for customers and safeguarding the expertise of the NRS Product Sales team.”
William Harrison, the co-founder of Mobilitas Group, commented: “We didn’t want to see a company with such rich British heritage simply disappear.
“Its 75-year history in supporting people’s independence is a legacy worthy of protection, and we’re proud to step in and ensure their customers continue to receive excellent service while unlocking new growth opportunities for the business.”
Mark Baumann, Sales Director for the Product Sales Division, added: “In joining forces with Mobilitas Group, we are strengthening our commitment to providing high-quality, innovative products that empower people to live independently. The combined expertise, resources, and shared vision will help us offer greater value to customers, healthcare professionals, and partners across the UK and beyond.”
The British Healthcare Trades Association (BHTA) has welcomed UDOOR as a new member. UDOOR specialises in manufacturing and installing high-quality bathtub doors and frames that can be fit into pre-existing baths.
The BHTA recently caught up with Fay Hanrahan, UK Branch Manager at UDOOR, to explore the company’s ethos; product offerings; leadership story; and commitment to safety, accessibility, and ethical business practices within the healthcare and assistive technology sector.
From a young age, Fay has always been drawn to work that feels meaningful, whether it’s supporting individuals directly, helping to build stronger communities, or contributing to environmental causes.
“Living a life with purpose has always been my guiding principle, and it continues to shape the choices I make today,” Fay said.
Fay studied Psychology and Philosophy at university, two subjects that continue to deeply resonate with her. While acknowledging that, post-graduation, role-specific degrees often provide a clearer path into the job market, Fay is grateful that the route she took opened up a lot of opportunities. These included taking up a wide range of people-focused roles, both in the UK and abroad.
Fay continued: “Over the years, I’ve worked in education with children, supported vulnerable individuals, led community outreach projects, and worked with businesses to improve their outreach. Each of these roles taught me how to connect with people from all walks of life, to listen without judgement, and to communicate with clarity and care.
“These experiences helped shape my approach to leadership and reinforced my belief that empathy is not just a soft skill but a powerful tool in any role that involves people.”
When the opportunity arose to work with the founders of UDOOR to establish the UK branch, Fay jumped on the chance. Fay was involved from day one, helping to lay the foundations of the business in the UK.
“We work with customers who may be struggling with mobility or simply want to stay safe and independent in their own homes,” Fay added.
“Knowing that the UDOOR can make people’s lives safer and, for some, help them stay at home for longer is incredibly rewarding.
“I’ve worn a lot of hats, from customer care and marketing to navigating governmental processes and collaborating with local authorities, which has become an increasingly important part of our work and given me a deep appreciation of how all the moving parts come together.”
Since launching the UK branch, UDOOR has successfully expanded into several other countries, an evolution that Fay is proud to have played a part in.
UDOOR specialises in manufacturing and installing high-quality bathtub doors and frames that can be fit into pre-existing baths. The UDOOR was designed to be installed into a wide range of baths, including corner baths and freestanding baths.
There are two main products:
“Our ethos is centred on improving safety and accessibility in the home without unnecessary disruption,” Fay explained.
Since the bath stays put, there is no need for a full renovation. Installation takes less than a day, and the bath is ready to use the next day.
UDOOR’s main customers are elderly individuals, people with reduced mobility, people with chronic health conditions, and those who want to be safe and remain independent at home.
The firm works closely with individuals, families, occupational therapists, and local authorities across England, Wales, and parts of Scotland.
Fay first came across the BHTA while actively looking for a recognised, reputable, and trusted trade association that aligned with UDOOR’s values and high standards.
“We work with individuals who may be vulnerable or concerned about their safety at home, so building credibility and demonstrating our commitment to high standards is incredibly important to us,” Fay emphasised. “We want customers, carers, and professionals to feel confident in our products and the way we do business.”
Fay added that working with the BHTA also strengthens UDOOR’s voice when working with local authorities, healthcare professionals, and businesses that share a commitment to a safe, ethical service.
UDOOR constantly works to improve the way it uses technology in its processes in its factories, with its teams, and how the firm interacts with customers.
Over the years, Fay has noticed a global shift towards integrating technology with everyday life. She underlined that this is something many older individuals struggle with.
UDOOR greatly values the BHTA’s guidance and support in navigating these challenges.
Fay looks forward to joining BHTA webinars to stay informed and connected with the wider industry. She is also keen to attend future events to keep up with changes, share insights, and learn from others facing similar challenges.
She added: “On a personal level, I’m looking forward to taking part in upcoming BHTA events, which I hope will be great opportunity to build connections and share what we’ve learned along the way.”
As for UDOOR’s future plans, the firm is continuing to focus on improving its customer service and growing its team to meet increasing demand. Further international expansion is also on the horizon, and UDOOR is currently testing new variations of its product to meet a wider range of preferences.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
NHS England has released its ‘NHS Social Value Playbook’, a practical 46‑page guide that shows commissioning and procurement teams – and the businesses that serve them – how to place social, economic, and environmental value at the heart of every contract.
Published on 14 July 2025, the document translates policy into step‑by‑step actions across the buying lifecycle, from early planning to post‑award performance management.
Since 2020, all NHS contracts above £5 million have carried a minimum mandatory 10 percent net zero and social value weighting.
Feedback gathered by NHS England, however, revealed that many purchasing teams still felt uncertain about designing meaningful questions, evaluating responses, and measuring delivery, while suppliers wanted clearer, more consistent expectations around social value.
The new playbook responds to both groups by providing usable text, worked examples, and links to templates.
The guidance discusses each stage of the commissioning or procurement journey. It begins with business‑case development, urging buyers to identify which of the government’s eight social value themes – for instance “Fighting Climate Change” and “Tackling Inequality” – can best advance local and national health priorities. It then recommends collaborative pre‑market engagement so suppliers can help refine the brief and flag disproportionate requirements.
For the tender itself, the document supplies example questions and scoring matrices that reflect suppliers’ different sizes and capabilities. Importantly, it allows commissioners to elevate a theme, such as modern slavery prevention, from “added value” to a core contract requirement when risks or opportunities justify the move. This flexibility, the playbook states, is central to making social value business as usual rather than an afterthought.
The final chapters focus on contract management. They show how to set specific, measurable, achievable, relevant, and time‑bound key performance indicators, linking them to payment milestones and improvement plans. An annex lists ready‑made metrics – for example tonnes of carbon avoided or number of apprenticeships created – that buyers can lift directly into their agreements, as an example.
“Applying social value provides NHS commissioning and buying teams the unique opportunity to improve patients’ lives and the communities they live in through how we buy and the way we manage contracts,” the guide notes, adding that it can drive the supply chain “to deliver additional social, economic and environmental benefits alongside their commercial commitments.”
The playbook aligns with the 2025 refresh of the UK Government’s Social Value Model and supports the NHS 10‑Year Health Plan’s commitments on sustainability and health inequality.
For companies selling to the NHS – including BHTA members – the document spells out the evidence buyers will look for, stresses that proportionality matters when smaller firms compete, and warns that carbon reduction plans and anti‑modern‑slavery measures may be mandatory rather than nice to have.
Suppliers that embed social value into product design, service delivery, and reporting will therefore be better placed to demonstrate compliance and stand out in future tenders.
On 2 April 2025, the US President, Donald Trump, declared a “national emergency” and introduced wide-ranging tariffs across the world to “strengthen the international economic position of the United States and protect American workers”.
These “reciprocal tariffs” were placed on countries deemed to be giving the US a bad deal on trade, according to President Trump.
Tariffs are taxes charged on the import of goods from foreign countries. They can be used as a source of revenue for governments and to protect domestic industries from foreign competition.
In general, the importer pays the tariff, not the exporter. In the case of the new US tariffs, American companies will pay the tariffs to the US government.
President Trump stated that he has introduced these tariffs to incentivise and re-shore US manufacturing, “address the injustices of global trade”, bolster domestic jobs, and drive economic growth within the US.
A blanket 10% US reciprocal tariff was placed on countries around the world. This blanket tariff came into effect on 5 April 2025. This includes a 10% trade tariff on all imports from the UK.
60 countries faced additional, individualised, and higher reciprocal tariffs. Some of the notable higher tariffs that were set to come into effect on 9 April 2025 included China at 34%, the EU at 20%, and Taiwan at 32%.
On 9 April 2025, President Trump announced a 90-day pause for all of the countries hit by the higher US tariffs – except China. During this paused period, these countries will face the baseline 10% tariff.
China was not exempted from this recent 90-day pause, and a trade war between China and the US has escalated. US tariffs on exports from China now sits at 145%. China’s retaliatory tariff on exports from the US now sits at 84%.
On 1 February 2025, President Trump also announced a 25% tariff on imports from Canada and Mexico with some exemptions.
Effective on 3 April 2025, all foreign-made cars are subject to a 25% tariff. President Trump had also previously announced a 25% tariff on steel, aluminium, and derivative products, which came into effect on 12 March 2025.
UK exports into the US of cars and car parts, as well as steel, aluminium, and derivative products, are subject to these 25% tariffs.
Some goods are exempt from the reciprocal tariffs, including copper, pharmaceuticals, semiconductors, and lumber articles, as well as energy and certain minerals that are not available in the US.
Given these exemptions, BHTA member exports are unlikely to be exempt from the tariffs.
The situation remains fluid and uncertain and is likely to change over the coming weeks and months.
The tariffs may limit access to the US market for UK firms, as the demand for UK exports may reduce. Restricted market access can hinder growth and expansion opportunities, forcing companies to look for alternative markets or scale down their operations. For SMEs, the additional financial burden will threaten competitiveness, margins, and long-term investments in innovation and R&D.
The supply chain for any components that are sourced from or destined for the US is likely to be disrupted. This disruption can lead to delays and increased operating costs that rely on a seamless flow of goods across the borders.
UK businesses that rely on goods or components from countries and areas that have been affected by higher reciprocal US tariffs could also face increased costs, which will likely affect manufacturing and demand for US goods.
For BHTA members that are manufacturing overseas and importing to the US from a different country, the tariff applied depends on which country it is exported from. For example, if a UK firm manufactures and exports its products from China to the US, China’s reciprocal US tariff would be applied, not the UK’s. It is not yet clear whether the UK Government will intervene or offer support in such circumstances.
As countries around the world may react, or already have reacted, with retaliatory tariffs, this will also have an impact.
Make UK is advising UK businesses to assess the implications of these global tariffs, both directly and indirectly, and think through new commercial, trading, and financial strategies.
Northern Ireland goods that enter the US are subject to the 10% tariff that the US imposed on the UK.
Although Northern Ireland is part of the UK, under post-Brexit arrangements for trade, Northern Ireland remains in the EU single market for goods. This means that for any retaliatory tariffs that the EU imposes on US imports, Northern Ireland will have to follow those EU rules and introduce those tariffs.
The UK Government is offering a reimbursement scheme to Northern Ireland firms if they can demonstrate that goods imported from the US into Northern Ireland are sold there. However, Northern Ireland firms would first be responsible for paying the EU tariffs before a reimbursement application can be made.
The UK Government so far has taken a pragmatic response to the US tariffs, without introducing any retaliatory tariffs.
The UK Secretary of State for Business and Trade’s statement to the House of Commons on 3 April stated the government’s intention is to work with the US on a deal that would reverse the locational and product tariffs that have been imposed.
Prime Minister Keir Starmer echoed these sentiments at 10 Downing Street on 3 April, stating that: “Nobody wins in a trade war. That is not in our national interest.”
The Prime Minister said that the government’s intention is to secure a deal with the US but that “nothing is off the table”.
Now, the government is requesting input from UK businesses on the implications for businesses of possible retaliatory action from the UK Government. This is a “formal” and “necessary” step from the UK Government to keep all options on the table.
In the event that the UK Government reaches an economic deal with the US that lifts the tariffs on the UK, the UK Government says it will pause the input from UK businesses, and any measures flowing from that will be lifted.
Beyond the government’s consultation, so far, no other specific support for UK businesses as a result of the tariffs has been announced or provided by the UK Government.
The UK Government is seeking the views of UK businesses on the implications of possible retaliatory action from the UK Government.
It is a chance for businesses to have their say on the US tariffs and influence the design of any possible UK tariff response if a more favourable deal is not agreed upon.
UK businesses can respond to the UK Government’s request for input here. The request for input from UK stakeholders closes on 11.59pm on 1 May 2025.
The British Healthcare Trades Association (BHTA) has welcomed Merits Health Products UK as a new member. Merits Health Products UK offers manual wheelchairs, powerchairs, rehab powerchairs, mobility scooters, accessibility equipment, stairlifts, patient aids, and seating and positioning products.
The BHTA recently caught up with Frank Robertson, UK Manager of Merits Health Products UK, to learn more about how Frank started at the firm, the company’s extensive product portfolio, and how becoming a BHTA member affirms that the company is ethical, professional, and reputable.
Frank is a professional mechanical engineer with over 35 years’ experience in engineering, manufacturing, and management, including jobs outside of the UK.
In 2018, Frank was looking for a new challenge. He had worked in aerospace, defence, consumer electronics, telecommunications, even environmental services, and banking. He was looking for something different, something that would make a difference to people.
Frank was approved by a recruitment company that was looking for someone with experience of managing diverse engineering teams from different companies and institutions to research, design, and build a leading-edge power wheelchair for young people. A wheelchair that would meet the mobility challenges that young people said they faced every day and also incorporate the latest in technology that could complement a wheelchair.
The project was the Wheels of Change led by the charities Whizz Kidz and Duchene UK and funded by the players of the Peoples Postcode Lottery and Motability Operations.
“It was an extremely challenging project, placing young wheelchair users at the centre of design, and, in spite of the Covid pandemic, we delivered the ambitious Dream Wheelchair prototype in November 2020,” Frank said.
The Dream Wheelchair project was a success, and the charities wanted to investigate if it would be possible to develop it for production and launch it on the market.
Enter Mike Laiman, Global VP Operations of Merits Health Products Co.
Frank explained: “Merits not only designs and builds mobility products under its own Merits, Avid, Pilot, and Precision Comfort brands, but it is also one of the major contract manufacturers of powered wheelchairs and other mobility products.”
Mike saw the potential in the Dream Wheelchair and the similarities it had to the Avid Axcel Front Wheel Drive wheelchair that was already in development. Mike committed Merits to build the Mk2 and Mk3 prototypes of the Dream Wheelchair.
Frank continued: “Sadly, the funding available to Whizz Kidz and Duchenne UK ran out, and Mike asked me to join Merits, which was investigating entering the UK market with its own Avid brand of complex powered rehab wheelchairs, and the rest, as they say, is history.
“I am now the UK manager for Merits, establishing Merits brands in the UK with one eye on Europe, and I still get to work with our engineering and research & development teams in Taiwan and the USA.”
Merits Health Products Co. is a Taiwanese-owned company founded by Larry Cheng in 1986 because his mother required a wheelchair, and he thought he could design and build a wheelchair that could meet his mother’s specific needs better than the wheelchairs available in Taiwan at that time.
Since then, the company has grown to become a global corporation with operations in Taiwan, China, Vietnam, the US, and, from April 2024, the UK.
The current range in the UK includes the Avid brand Axcel and Axcel Narrow, which Frank states is the narrowest front-wheel-drive wheelchair on sale in the UK; the Velocity, the firm’s premium mid-wheel-drive fully featured rehab wheelchair; and the Merits Ultra Mid, the company’s entry-point rehab model that is still highly capable and feature-packed.
The P326e Vision Sport wheelchair launched in the UK at this year’s Naidex.
“It received a lot of attention for its comfortable and easily accessible seating, high manoeuvrability, and good looks,” Frank commented.
Merits Health Products UK recently introduced its Pilot range of stairlifts in the UK. Additionally, the firm has just announced the acquisition of Aergo Health and its patented Air Cell Seating Technology. By focusing on healthy and functional seated posture, Aergo solutions help reduce pain and prevent pressure ulcers.
Frank described the company’s ethos and commitment to high-quality solutions: “At Merits we believe in ‘enhancing life through mobility’. We strive to enable independence and accessibility for all, by providing life-enhancing quality solutions that support people in living their life to the fullest.
“The Merits Health Products logo, consisting of four red hearts, is a symbol of our commitment to provide products second to none. The four red hearts represent faithfulness, caring, love, and untiring determination toward our goal of enhancing human life. We commit to continue our efforts in providing the best possible products and services available at a competitive cost to our customers.”
Merits Health Products is driven to improve lives – every day, all over the world – by making high-quality manual wheelchair, powerchair, rehab powerchair, mobility scooter, accessibility, patient aid, stairlift, and seating & positioning products.
The company provides reliable, expertly engineered solutions for nearly every need. Its innovative designs constitute years of experience and research to fully understand the specific needs of individuals.
“Through years of consultations, personal contacts, and studies, Merits Health Products has adapted every way conceivable to satisfy our customers efficiently with quality and professionalism,” continued Frank.”
Merits Health Products UK has also enhanced laboratory testing capabilities to help customers solve quality challenges and improve product reliability.
The function of the in-house laboratory is not only to meet the test standards and regulations but also to take into account the customer’s reasonable use habits to verify the quality of the firm’s products and to gain the trust of distributors and the trust of end-users in its quality.
Even though it is part of a global corporation, Merits Health Products UK faces the same challenges as any new start-up company.
Frank stated: “The world is a rapidly changing place right now.
“We have ships having to avoid the Suez Canal because of the threat of missile attacks, adding cost and time to supply chains. The growing threat of a trade war through the implementation of tariffs.
“It is beyond us as a company to avoid these global issues, but our global footprint allows us to manufacture our products in the right locations to minimise the impact such issues have on everyone.”
Merits Health Products UK believes it has the right products for the UK market and is now working to build a network of dealers to represent it across the UK. This is so that users everywhere can have access to its products in the knowledge that they have a local dealer supported by a multinational mobility company that believed in making a difference to people’s lives.
Merits Health Products UK is looking to expand its current product range. It already has in development new powerchairs that have been designed specifically for the UK market to cope with the infrastructure challenges that exist in the UK and Europe.
The plan is to launch these products at Rehacare in September, where the company will have a large stand with Merits Health Products employees from around the world. At Rehacare, the company will further exhibit a wide variety of products from its different brands.
The BHTA is a trade association in the healthcare and assistive technologies arena, working on behalf of its members to improve industry standards and consumer protection. With more than 400 members of retailers, installers, service providers, distributors, and manufacturers, this represents many of the current and future companies Merits Health Products UK wants to work with and as its customers.
“What better way to demonstrate to them the standards and values we believe in than to join a trade association that they are also members of?” Frank explained.
Merits Health Products UK believes that being a member of the BHTA demonstrates to the mobility sector that it is a moral company with high ethical standards that can be a trusted supplier to their business.
Being a part of the BHTA means that the company has to conform to the BHTA Code of Practice. This code ensures that the mobility and healthcare community who need Merits Health Products UK’s products can trust that the company is professional, ethical, and has their best interests at heart.
Frank highlighted another important benefit of being a BHTA member: “We also recognised strong BHTA membership provides an opportunity for its members to interact and engage with regulatory and standards-setting bodies, both domestic and international, and to be a part of the BHTA’s activities, improving standards for the provision of quality healthcare and assistive technology products and services.”
Merits Health Products UK plans to attend the Future of Medtech conference on the 13th of May in Northampton, as the company sees immense value in the potential to introduce new technological innovations, such as the IoT.
The firm also plans to attend the South West Regional Networking event in Bristol on the 8th May, where it hopes to find out other members’ interests and what they require from a supplier like Merits Health Products UK.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
On 13 March 2025, Prime Minister, Keir Starmer, announced that NHS England (NHSE) will be formally abolished.
Health and Social Care Secretary, Wes Streeting, confirmed that NHSE will be brought into the Department of Health and Social Care (DHSC) entirely over the next two years.
It is a decision that is supposed to avoid excessive duplication and inefficiencies between NHSE and DHSC. This major reform is also designed to cut bureaucracy, free up capacity, and deliver savings of hundreds of millions of pounds a year, according to the government.
The abolition of NHSE will be phased over the next two years, during which time it will take on a new and more focused role. Under the leadership of the recently announced NHSE executive team, during this transition period, it will:
The government has made clear that local NHS providers and integrated care systems (ICSs) will have more autonomy, with NHSE stepping back from detailed operational oversight. Waiting time targets and financial frameworks will remain but with greater flexibility for local leaders to decide how to meet them.
Of the combined 17,900 workforce across both NHSE and DHSC, it is expected around 9,000 will go, which means the new and clearly more powerful DHSC team will have around 9,000 staff.
While the political message is clear, the legal process is more complicated. The 2012 Health and Social Care Act legally enshrined NHS England’s independence, meaning that some legislative change will be needed to fully dissolve its infrastructure. However, Wes Streeting has confirmed that much of the change can be delivered without the need for primary legislation, stressing that “time is of a premium” and that the government will “immediately work forward” to begin the transition.
While some aspects of NHSE’s absorption into the DHSC can be enacted through secondary legislation and administrative restructuring, there will still be a need for primary legislative change at some stage. The government is working with the Leader of the House to secure an appropriate timetable, ensuring that the necessary legal adjustments are made without derailing other parliamentary priorities.
It is not yet clear what the procurement landscape will look like with NHSE’s abolishment.
“[DHSC] is tasked with realising the untapped potential of our National Health Service as a single-payer public service, getting a better deal for taxpayers through central procurement, being a better customer to medical technology innovators to get the latest cutting-edge tech into the hands of staff and patients much faster, and being a better partner to the life sciences sector to develop the medicines of the future.”
Wes Streeting
However, NHS Supply Chain, which currently reports to NHSE, is responsible for centralised procurement of products and services into the NHS, which leads to uncertainly around which body will be responsible for procurement going forwards and how centralised procurement may change.
Likewise, it is not yet clear what will happen to the NHS Central Commercial Function (CCF), which owns Sustainability and Social Value, Med Tech Stakeholder Management, and Value-Based Procurement (partially).
For BHTA members, navigating any changes to procurement could be complicated, time-consuming, and challenging. We urge the government to ensure any changes are communicated clearly and with as much time as possible, straightforward, consistent, and as seamless as possible to minimise disruption to vital healthcare services.
The MedTech Directorate is set to become more powerful over these next two years, with around 7,000 new staff transitioning in from NHSE. Tasked with building a thriving UK MedTech sector, the body’s remit covers reviewing how medical devices are regulated, commissioned, and used on an ongoing basis.
The current MedTech Directorate Director, David Lawson, who came into post in 2022 will, the BHTA believes, have a much wider portfolio of responsibilities and will need a larger management structure to manage the various pillars of activities. There will now be a direct line from the centre to the ICSs so the pace change will be enhanced and as stated by the Secretary of State, ICSs will have more autonomy.
Any changes to the governance and restructuring of the MedTech Directorate will likely impact BHTA members, who may be subject to new processes. Again, we urge the government to ensure any changes are communicated clearly and with as much time as possible, straightforward, and as seamless as possible to minimise disruption to vital services.
Off the back of NHS England being abolished, here are the key questions that the BHTA, BHTA members, and the industry more broadly need answers for:
On 26 March, Chancellor of the Exchequer, Rachel Reeves, delivered the Spring Statement 2025, which delivers the UK Government’s spending plans and the economic outlook for the financial year ahead.
However, no new funding was announced for healthcare and assistive technology equipment providers, the NHS, or social care. This comes off the back of the recent major news that NHS England will be officially abolished.
David Stockdale, Chief Executive of the British Healthcare Trades Association (BHTA), responded to the statement: “No new funding for the health and care sector, NHS England being abolished, and businesses having to pay increased employer National Insurance Contributions (NICs) from next month lead to a worryingly economically uncertain position for our members.
“We have already expressed major concerns over the employer NIC hike and the impact this will have on our members. Many of our members are SMEs that are tied to fixed-price contracts with NHS suppliers and local authorities, and rising business costs could make them completely unsustainable.
“Pair this with no new funding for the NHS and social care as well as the procurement landscape set to change with the abolishment of NHS England and it means BHTA members are operating in an unstable landscape.
“We’re calling on the government to provide clarity on what will happen to NHS Supply Chain and procurement more broadly as well as provide funding for healthcare equipment providers to ensure that essential services are not decimated and people can continue getting the vital products they need.”
This consultation sought views on proposed regulations and guidance to strengthen action against modern slavery in NHS procurement. Building on the Modern Slavery Act 2015 and the Health and Care Act 2022, the proposals introduced new legal duties for public bodies procuring goods and services for the NHS to assess and address risks of modern slavery in their supply chains.
For BHTA members, the proposals highlighted increased expectations around supply chain due diligence, transparency and compliance, particularly for suppliers working with NHS organisations. The measures aimed to ensure that NHS procurement activities are free from unethical labour practices, while aligning with wider government policy on tackling modern slavery.
The consultation also outlined how these duties would be supported by national guidance and applied across public sector procurement in England. The BHTA encouraged members to consider the potential operational and reporting implications for their organisations.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
The British Healthcare Trades Association (BHTA) is detailing the results of its autumn 2024 membership survey, which received 38 responses.
The quarterly surveys are designed to get a snapshot of the current BHTA membership, including the members’ nature of business, annual turnover, company size, outlook for future business activity, and the challenges that members are facing.
Most of the respondents came from the mobility (12), stoma and continence (10), and independent living (9) sections, but there was representation across all 12 BHTA Sections. Manufacturers, distributors, retailers, installers, community services providers, NHS services providers, importers, and exporters all responded.
There was a good mix of sole traders, SMEs, and large businesses that participated in the survey. This ranged from two employees, to 50 employees, all the way up to over 500 employees and everything in between.
The image below shows respondents’ annual turnover for the last financial year.
When asked about how optimistic they were about the wider UK economy over the next 12 months, one respondent replied ‘very optimistic’, 10 said ‘optimistic’, 14 said ‘neutral’, 12 said ‘pessimistic’, and one said ‘very pessimistic’. This response has remained very similar compared to the BHTA’s autumn 2023 and spring 2024 membership surveys.
When asked about how optimistic they were about their organisation over the next 12 months, 18 percent said ‘very optimistic’, 61 percent said ‘optimistic’, and 21 percent said ‘neutral’. No members felt pessimistic. This is a downwards trend compared to the BHTA spring 2024 membership survey.
When asked about how optimistic they were that the UK Government understands and will address key issues facing the sector over the next 12 months, the feeling was more pessimistic overall. 11 percent felt optimistic, 16 percent felt neutral, 58 percent felt pessimistic, and 16 percent felt very pessimistic. This is a downwards trend compared to the BHTA spring 2024 membership survey.
The image below shows members’ outlook for their organisation will be in terms of investment, headcount, revenue, and export, comparing the next 12 months with the previous 12 months.
Members cited higher manufacturing costs as the main challenge facing their business. Higher distribution costs, staff recruitment, supply chain challenges, and procurement processes were also mentioned as challenges.
When asked about their business’ ability to interact with, and directly export to, foreign markets over the next 12 months, two felt very optimistic, nine felt optimistic, four felt neutral, four felt pessimistic, and two felt pessimistic. The question was not applicable to the other respondents.
In terms of receiving BHTA updates, members prefer receiving emails from their membership engagement managers, in Section meetings, or via the monthly BHTA newsletter.
The image below shows members’ feelings towards the BHTA’s work in terms of most and least important to their business.
Finally, when members were asked about what activity they would like to see the BHTA undertake in 2025, there was a range of responses. These included market sizing reports and annual trends, continuing the work to scrap VAT on defibrillators, more political engagement by building on the BHTA’s successes, seminars discussing across-industry challenges such as green procurement requirements, and continuing the work with Drug Tariff review.
The MHRA’s consultation on Medical Devices Regulations: Routes to Market and In Vitro Diagnostic Devices sought views on a range of proposed reforms to the UK medical devices regulatory framework. Key proposals included the introduction of an international reliance route to allow certain devices approved in comparable overseas jurisdictions to access the Great Britain market more quickly, the removal of UKCA marking requirements, new routes to market for in vitro diagnostic (IVD) devices, and measures to maintain elements of assimilated EU law during the transition to a future regulatory regime.
The BHTA encouraged members to engage with the consultation and share feedback on the practical implications of the proposals. Drawing on member views, the Association broadly supported measures aimed at improving market access and reducing unnecessary regulatory burden, including the introduction of international reliance routes and the removal of UKCA marking requirements. The BHTA’s response also highlighted the need for greater clarity around UK-specific requirements, device classification processes, approved body capacity and costs, and the practical implementation of the proposed framework to ensure that patient access to medical technologies is maintained while supporting innovation and regulatory.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
The British Healthcare Trades Association (BHTA) has welcomed Meyra UK as a new member. Meyra UK offers a comprehensive range of mobility solutions, which include sports wheelchairs, powerchairs for complex rehabilitation needs, and an extensive paediatric range.
The BHTA recently caught up with James Malcolm, General Sales Director UK & Ireland at Meyra UK, to find out more about James’ background in the mobility industry, the firm’s focus on strengthening partnerships with dealers and distributors, and the value of becoming a BHTA member.
James has over 15 years of experience in the mobility sector, as he explains: “It feels like a lifetime ago, but my journey in the mobility sector began in 2007 as an area sales manager.
“Since then, my career has evolved significantly. I’ve had the privilege of working with some of the leading manufacturers, service providers, and retailers in the industry, alongside many dedicated professionals committed to delivering high-quality products and services to a diverse range of end-users.
“These experiences have provided me with valuable insights and a deeper understanding of the mobility sector, fostering both my professional and personal growth. This journey has ultimately led me to my current role at Meyra UK.”
Meyra UK is part of the globally respected Meyra Group, which was founded in Germany in 1936. Renowned for its user-centred design and innovation, Meyra offers a comprehensive range of mobility solutions. These include configurable, active, and sports wheelchairs; e-powered chairs for daily use and complex rehabilitation needs from Meyra and the TA service; and the Netti range for users requiring advanced seating and positioning.
“Additionally, we offer an extensive paediatric and bariatric range,” adds James. “Our product portfolio is extensive.”
Meyra products have been in the UK for many years, but Meyra UK is now focusing on strengthening its partnerships with dealers and distributors. By collaborating closely, Meyra UK strives to provide them with the tools and support needed to deliver its innovative mobility solutions effectively across the UK and Ireland.
Meyra UK’s ethos is all about inspiring the joy of life for end-users, their families, caregivers, and all other parties involved in the process of offerings its products to the end-user.
The firm decided to become a BHTA member for multiple reasons, among them being the association’s ability to effectively lobby on behalf of its members, valuable networking opportunities, and adding credibility to the business.
“I have been a supporter of the BHTA since I entered the industry,” said James.
“Upholding ethical standards and best practices is crucial for the mobility sector, and collaboration between OEMs, service providers, and distributors is essential to ensure that users—whether accessing products through contracts or private purchase—receive high-quality solutions that adhere to best practices and the BHTA Code of Practice.
“The BHTA also plays a vital role in advocating for our industry with governments and regulatory bodies, both old and new.
“Being a member of the BHTA adds credibility to our business, provides access to valuable industry insights, and connects us with a supportive community that is dedicated to advancing healthcare and independent living solutions.”
Like all OEMs, Meyra UK faces various challenges. It focuses on leveraging advanced technologies and developing new products to meet the evolving needs of its customers. Additionally, the company is committed to environmental responsibility and sustainability in our operations and product designs.
James discusses how the BHTA can assist in this area: “The BHTA can support us by advocating for policies that promote environmental sustainability and reduce regulatory burdens. Furthermore, the BHTA can facilitate networking opportunities and partnerships within the industry to share best practices and innovations.”
One of the biggest draws for becoming a BHTA member is the chance to network with like-minded industry peers. James is already taking advantage of this.
“I recently joined an online meeting with leading retailers in the industry, which was highly informative,” he comments. “I look forward to attending additional BHTA events, as these are invaluable for staying informed on industry trends, networking with other professionals, and discussing key issues in the sector.”
There are some exciting developments ahead for Meyra UK, with new products and events on the horizon. The company will be attending Naidex 2025 and is also planning several product roadshows and workshops across the country.
“We recently showcased our innovative Gaze Driver, an eye-control system for powered wheelchairs, at Rehacare in Dusseldorf, and the response was very positive,” says James. “We are planning to launch it in the UK next year.
“Additionally, we will be unveiling new products in our Active range, thanks to our continued collaboration with designer Rainer Küschall, as well as new innovations in our E-Power range.”
Meyra UK also plans to grow the UK team and will actively be recruiting throughout 2025 as part of its expansion plans.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Safespaces, a member of the British Healthcare Trades Association (BHTA), has been honoured with a King’s Award for Enterprise in Innovation.
Now in its 58th year, the King’s Award for Enterprise is the most prestigious business award in the UK and recognises companies that have demonstrated outstanding innovation in their field.
One of only 59 organisations to be recognised with this coveted award, Safespaces secured the award as a result of its pioneering work in creating adaptable spaces and beds for individuals with complex needs.
Each product is designed to meet the unique needs of the user to improve safety and provide a sensory-friendly environment. Safespaces customers consistently report significant improvements to the individual’s well-being, sleep patterns, and anxiety levels, as well as providing peace of mind to their caregivers.
Alastair Demick, Managing Director of Safespaces, said: “Every member of the Safespaces family cares passionately about the work we do to help and support families and individuals with complex needs, and I am delighted that their hard work and dedication has been recognised with the King’s Award for Enterprise in Innovation.
“Innovation was the driving force behind Safespaces when the founders began this journey in 2001, and we are just as committed today to drive innovation in creating spaces and beds that truly make a difference in people’s lives.
“It is an honour to receive such a prestigious award, and we look forward to an exciting future supporting OTs and families through the provision of innovative, safe, sensory-friendly environments that enhance the well-being of our users.”
On 30 October 2024, Chancellor of the Exchequer Rachel Reeves delivered the Labour Party’s Autumn Budget to Parliament, detailing the UK Government’s tax and spending plans for the year ahead.
The topline announcements that will impact British Healthcare Trades Association (BHTA) members have been highlighted below.
Rachel Reeves announced that there will be no increase to National Insurance, VAT, or Income Tax for employees. Income Tax and National Insurance Contributions (NICs) thresholds will be unfrozen from 2028-29 onwards, which means that people will not be moved into higher tax brackets until then.
However, from 6 April 2025, the government is increasing the rate of employer NICs from 13.8 percent to 15 percent. In addition, the threshold at which businesses start paying National Insurance on a worker’s earnings will be lowered from £9,100 to £5,000.
The smallest businesses will be protected from this change, as the Employment Allowance will increase to £10,500 from £5,000 and be extended to all eligible employers by removing the £100,000 cap. The UK Government says that this means that 865,000 employers will pay no NICs next year.
The Autumn Budget 2024 also revealed that the National Minimum Wage will be increased by 6.7 percent, from £11.44 an hour to £12.21 hour, for people aged 21 and over. The National Minimum Wage will rise for people aged between 18 and 20-years old from £8.60 to £10.
Additionally, the weekly earnings limit for Carer’s Allowance will be increased to 16 hours at the National Living Wage, worth an additional £45 a week from April next year.
One of Labour’s seven key pillars for growth is to drive innovation with increased funding of STEM industries.
The chancellor also announced that Labour is setting a two percent productivity, efficiency, and savings target for 2025/26 for every government department.
Off the back of Lord Darzi’s independent review of the NHS, a 10-year plan for the NHS is due to be published by the government in spring 2025. This plan will set out reforms to transform the NHS from analogue to digital and more from model of sickness to prevention shift care from hospital to community.
In the budget statement, the chancellor confirmed an additional £22.6 billion for day-to-day spending over two years for the Department of Health and Social Care (DHSC), supporting Labour’s goal for the NHS to deliver an extra 40,000 elective appointments per week.
The settlement also confirms capital spending for DHSC will increase by £3.1 billion in 2025‑26 compared to 2023-24 outturn, rising to £13.6 billion, representing record levels of capital investment into health and a two-year average real terms growth rate of 10.9 percent.
Further investments into the NHS included £1 billion for a special fund to address physical infrastructure plus £1.5 billion for new diagnostic centres.
Additionally, Rachel Reeves announced £600 million of new grant funding to support social care. This is alongside an £86 million increase to the Disabled Facilities Grant (DFG).
Responding to the Autumn Budget 2024, David Stockdale, Chief Executive of the BHTA, said: “While we fully welcome additional funding for the NHS and local authorities, we are deeply concerned about the impact of rising costs on the private sector.
“Many of our members are small and medium enterprises, tied to fixed-price contracts with NHS suppliers and local authorities, and rising business costs could make them completely unsustainable.
“Taking on increased National Insurance and the Minimum Wage will be particularly costly without support. In fact, we are already hearing that without support this could ‘decimate’ vital sectors, like community equipment.
“Tax increases and other escalating business expenses threaten to offset any additional investment being made by the government. The hundreds of SMEs that we represent will bear the brunt if this budget despite the fact that we supply the NHS with the essential tech and products necessary to deliver timely, effective care. We stand ready and willing to work with the Government to ensure that this investment is not eroded by increased tax burdens on businesses.”
British Healthcare Trades Association (BHTA) member Prism Healthcare has announced the acquisition of Joerns Healthcare UK on 30 October 2024.
It means that Joerns Healthcare UK’s business, which is also a BHTA member company, and its well-known Oxford range of products, is now part of the Prism Healthcare Group.
With a heritage dating back to the 1950s, Oxford is one of the leading brands in the patient handling and rehabilitation product markets. The Oxford brand specialises in clinical hoisting equipment, slings, and bathing equipment.
The Oxford product ranges represent a strategic addition to the Prism Healthcare Group, which is dedicated to transforming lives in the home, long-term care, acute care, and paediatric settings.
Prism will take on board the full Oxford product set, including the ‘Professional’ and ‘Classic’ ranges, as well as complementary bathing products, slings, and other products supplied by Joerns UK.
Within its core UK market, Joerns UK is a supplier to the community equipment market via loan store operators and independent local authorities, as well as to NHS trusts, care homes, and dealers.
The acquisition of Joerns UK is expected to strengthen Prism’s position as one of the UK’s leading providers of safe patient handling, pressure area care, and specialist seating equipment for individuals with limited mobility.
Chris Morgan, Managing Director of Joerns UK, will take on an expanded role within the enlarged Prism group. He will lead Prism’s UK Homecare and Acute Care businesses, including leading the Joerns UK team within the enlarged UK group.
Chris commented: “I am delighted to have the opportunity to join the Prism Healthcare Group in this exciting new era and to continue the positive development of our company.
“I love working with the fantastic people in this industry and am delighted that the Prism group will support us to continue our successful growth. This will be for the shared benefit of our customers, our team and our supply chain partners.”
Jason Leek, CEO Prism Healthcare Group, added: “The Oxford range of products is an exciting addition to the Prism Healthcare Group. This acquisition strengthens our product offering, supports our expansion into the acute market, and, most importantly, allows us to provide our customers a broader offer.
“I am very excited that we can expand the value-add offering for our customers as well as enhancing our relationships with our suppliers. I am delighted to welcome Chris Morgan and the Joerns team to the group and look forward to working together.”
The UK Government has published an open consultation, which invites businesses to share their feedback on its new ‘Invest 2035: The UK’s Modern Industrial Strategy’ green paper.
The green paper will inform the development of the government’s new Industrial Strategy, which is the proposed plan to ease the investor journey and create long-term, inclusive, secure, and sustainable growth in the UK business sector. The final Industrial Strategy will be published in spring 2025, alongside the multi-year Spending Review.
Now the government is asking businesses to share their feedback on this green paper. It is seeking companies’ views on the government’s approach, including evidence, analysis, and policy ideas.
This deadline to respond to the consultation is 11.59pm on 24 November 2024. Respond to consultation via this link.
For BHTA members, the government’s new ‘Invest 2035: The UK’s Modern Industrial Strategy’ green paper is a chance for them to help shape the future of UK business and highlight the importance of the healthtech sector.
Published by Business and Trade Secretary, Jonathan Reynolds, and the Chancellor of the Exchequer, Rachel Reeves, the green paper sets out the government’s vision for a modern Industrial Strategy.
The Industrial Strategy is a 10-year plan that is designed to drive long-term growth in key sectors that is sustainable, resilient, and distributed across the country. It promises to deliver the certainty and stability businesses need to invest in the high-growth sectors that will drive the government’s growth mission.
The strategy’s goal is to capture a greater share of internationally mobile investment in strategic sectors and spur domestic businesses to boost their investment and scale up their growth, which the government states is an essential step in achieving sustainable, inclusive and resilient growth.
The key sectors the government will focus its modern Industrial Strategy on are advanced manufacturing; clean energy industries, creative industries; defence; digital and technologies; financial services; life sciences; and professional and business services.
In the next stage of development of the Industrial strategy, the government will prioritise subsectors within these broad sectors that meet its objectives and where there is evidence that policy can address barriers to growth. Ambitious and targeted sector plans will be designed in partnership with business, devolved governments, regions, experts, and other stakeholders, through bespoke arrangements tailored to each sector.
As BHTA members are at the forefront of the healthtech industry, it is important to respond and shape the next 10 years of industry.
The British Healthcare Trades Association (BHTA) has welcomed Manfred Sauer UK as a new member. Manfred Sauer UK is a specialist in continence management systems. Its high-quality and innovative products are often designed by end-users and healthcare professionals.
The BHTA recently caught up with Carol Hutching, Nursing Services Manager at Manfred Sauer UK, to learn more about her extensive background in nursing, all about Manfred Sauer UK and Manfred Sauer Care, and the value of BHTA membership.
Carol Hutchings is the nursing services manager at Manfred Sauer UK. She joined the company in November 2018 and has previously worked as a nurse specialist within other commercial companies. She, therefore, has a good understanding of the commercial world, but ultimately it is her patients who come first and finding the best solutions for them is foremost.
Carol began training as a nurse in September 1984 at what was then the Barking, Havering & Brentwood School of Nursing. Based at Harold Wood Hospital, Carol has fond memories of her training there and her subsequent position as a staff nurse on an acute medical ward. Carol remembers the hospital as a friendly and fun place to work. Everyone pulled together and supported each other, and the training was such that they learned ‘on the go’. Teaching and supervision were second to none, so she knew right from the start that nursing was the right pathway to follow.
Carol got married during her second year of training and had her first daughter three years later but has continued with her nursing throughout.
In 1996, by which time she was at a different hospital, Carol was feeling a bit disillusioned with the way things were managed on the wards and decided it was time to try something different. She applied for her first commercial nursing position, and, although surprised at the time, she got offered the post.
She has not looked back.
Carol enthuses: “To steal a phrase from my friend and colleague, Tracy, I feel that my job with Manfred Sauer is my ‘forever job’ and that I will be with the company until it either puts me out to grass or I give in to retirement.”
Carol says: “In spite of Manfred Sauer UK being established for over 25 years ago, many people are still unaware that Manfred Sauer is a real person. Not only that, he is an absolute inspiration!”
Manfred was born in Germany in 1944. At the age of 19 in the UK, he had a diving accident resulting in a spinal cord injury. He has had tetraplegia since 1963, and he underwent his rehabilitation at the Stoke Mandeville Spinal Unit in the days of its founder, Sir Ludwig Guttmann.
Following his accident, he noticed a real gap in continence management and a lack of options available. As a result, in 1965, he began to develop and market condom urinals or urinary sheaths. In 1976, he launched Manfred Sauer GmbH, which is now a firmly established business enjoying a large share in the rehabilitation marketplace for continence systems in Europe and an ever-growing market share in mainstream continence management in the UK.
Thanks to the insight of Manfred back in the 1960s, Manfred Sauer UK is also now well known in the continence market. The company seeks to offer high-quality, innovative products, which are often designed by end-users and healthcare professionals.
Manfred Sauer UK is based in Northampton and is the UK distributor for the Manfred Sauer product portfolio, offering users a diverse and extensive choice. The products are manufactured in Germany.
“They undergo rigorous testing before they are released into the marketplace, as we believe it is vital to get things right from the start,” adds Carol. “We offer more choices in urinary sheath sizes than any other manufacturer; leg bags with unique features and benefits which make a difference; Nephsys, a specially designed Nephrostomy system that can be worn around the waist; and more.”
Manfred Sauer Care is the company’s home delivery and nursing service division. It offers a personal service with professional care. This is delivered by a friendly and knowledgeable team that takes time to listen and understand.
“We not only offer a prescription home delivery service, but one that puts the needs of the user first,” Carol says. “We pride ourselves in the fact that we take time to ensure every order is managed with sensitivity, care and, understanding.”
The service offers a swift and efficient delivery to a chosen address on a day that suits. Personalised product customisation is available.
Manfred Sauer Care also supplies all manufacturers’ products, holding a comprehensive range to enable it to fulfil all prescriptions promptly. It accepts prescriptions by electronic prescription service, and a Popular Standing Order Service is available.
Manfred Sauer Care will dispense any brand of continence, stoma, and woundcare product available on NHS prescription, direct to the patient.
In recent years, Manfred Sauer UK has expanded significantly, as Carol explains: “We are known as a company that provides innovative products or products with a difference. We have the Bendi bag, designed specifically for wheelchair users, and the NephSys system for people struggling with the management of their nephrostomy/s.
“With the popularity of such products, our business has grown substantially over recent years. As a result, we have expanded, and we run our business over two units instead of the one, as we did for years.
“Our nursing team is growing, and our prescription team are seeing an ever-increasing number of referrals to our service.”
Manfred Sauer UK has recently joined the BHTA. As the company has a small team, one of the main benefits of becoming a BHTA member is being part of a larger industry community.
Carol says: “We are faced with constant challenges, such as trying to keep up with the impact of the Part IX consultation and changes in regulations. We hope that being a part of the community will strengthen our business relationships and increase our knowledge and understanding of industry changing events. We very much look forward to working together.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed ProSys International as a new member. ProSys International designs, develops, and manufactures a range of clinical supplies and medical devices for acute and secondary care environments.
The BHTA recently caught up with Gill Sims, Clinical & Commercial Director at ProSys International, to discover more about the firm, the value of being a BHTA member, and difficulties keeping up with the latest regulations.
Gill enjoyed a successful career in medical device sales for over 30 years. She has previously worked in the stoma, urology, wound, and obstetrics and gynaecology markets.
Gill recently joined ProSys International to support the firm’s vision and business development strategy in expanding its bowel management, pressure area care, and infection control portfolio in both primary and secondary care environments.
“As a registered nurse I am passionate in supporting healthcare professionals with best practice solutions to support and overcome the challenges faced in today’s clinical and home care settings,” Gill enthused. “Providing products and educational services to enable care of the highest standard is our goal and we are building a respected team to spread our reach and support at grass roots.”
Gill says that contributing to the development of exciting new products in the pipeline in a dynamic environment is incredibly rewarding. ProSys International’s overall goal is to deliver high-quality and cost-effective solutions, which involves multidisciplinary professionals supporting the firm’s projects from the outset.
The company anticipates launching its latest development in early 2025. This will mark the start of a programme that sees the true development of the ProSys International brand over the next three years.
Prosys International is a micro SME founded in the late 1990s by Graham Steer. As a mechanical and bioengineer, Graham grew the business with a focus on the design, development, and manufacturing of medical devices.
The company developed a range of products to assist in the management of highly infectious bodily fluids based upon super absorbent systems, and this subsequently led to the development of the Secco Faecal Management system. The Secco Faecal Management System Secco Protect™ is an easy-to-use system that reduces skin breakdown and pressure ulcer development, while preventing cross contamination. With its unique super absorbency technology, it contains spillages and odours as well as maintains patient dignity.
“Most recently a range of pressure relieving devices were added to the product portfolio, and this addition will be a focus for the business as we move in a new strategic direction,” Gill adds.
The ProSys International range of products are sold via a range of distribution channels including the NHS Supply Chain.
Gill explains that, for a small team, it is difficult to keep up to date with the latest regulations, as resources are stretched.
She says: “For any size organisation the trials and tribulations of endeavouring to comply with both regulatory and voluntary requirements in the 21st Century is like ‘pushing water uphill’, but with the added issue of reduced resources in a company the size of ProSys our small team can be stretched, regulatory compliance is without a doubt our biggest challenge ahead.
“Barry Holland, Regulatory Affairs Manager for the company, explains that the two main adverse events in recent history that caused most disruption within the compliance field have been the PIP Breast Implant Scandal of 2010 and Brexit in 2020.
“Regulations have been strengthened (and lengthened), Notified Bodies are now relying on State-of-the-Art obligations with typical guidelines such as MEDDEVs (although most don’t have any legal status), and now, if we’re lucky enough to sell our medical devices into Europe, our costs to comply with both the EU Medical Devices Regulations 2017/745 and the UK Medical Devices Regulations 2002 have doubled.
“Politicians continually say that “red tape” will be reduced, but unfortunately this never happens! Government Quangos continue to publish commitments that micro businesses and SMEs be given a “light touch” approach, but again we are yet to see this happen.
“The challenges for medical device compliance have never been tougher.”
Gill says that joining the BHTA as a member will help give ProSys International a collective voice. The BHTA can also provide valuable support and guidance in overcoming some of these challenges.
There are many benefits to becoming BHTA member. For Gill, the most value comes from regulatory support, networking opportunities, educational sessions, being part of a collective voice, and aligning with the BHTA Code of Practice.
Gill comments: “Joining the BHTA was a no-brainer for me, having worked for several member companies in the past, I have enjoyed the networking opportunities, educational events, and the collaborative approach to our industry challenges.
“The BHTA Code of Practice aligns so well with the ProSys mission and values and reflects a philosophy of care and support, which is very much at the forefront of all our activities.
“I am so looking forward to meeting with the Section members in the coming months and engaging in discussions that enhance quality of life for our customers whilst developing and growing our respective businesses.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed LendoCare as a new member. LendoCare’s goal is to simplify access to at-home medical equipment through rental models.
The BHTA recently caught up with Solomia Boretska, CEO/Co-founder of LendoCare, to find out more about the firm, its plans for the future, and how the BHTA can support with key issues.
Solomia is a neuroscientist by background, as she explained: “I volunteered with the MND Association during my studies and saw firsthand the difficulty of accessing equipment across the UK.”
That is when LendoCare was born.
“I started the business with my brother and co-founder to tackle the lack of digitalisation in the equipment hire process for customers,” Solomia continued.
LendoCare is building the digital equipment hire service for the UK, offering customers easy availability and a booking platform. Its mission is to tackle the postcode lottery of care by providing affordable healthcare equipment services at a national scale. Looking ahead, LendoCare plans to expand into the electric wheelchair and scooter sector.
LendoCare decided to become a BHTA member for several reasons.
As LendoCare expands, it is seeking support with medical device registration regulations and supply chain support. These are two areas where the BHTA can offer expert guidance.
LendoCare also wants to learn from other BHTA members in the space and receive up-to-date and relevant regulatory information.
Solomia added: “I’m keen to attend some in person events as well as Section meetings.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has recently welcomed Stairlift Recycling Ltd as a new member.
Stairlift Recycling Ltd removes used stairlifts and refurbishes them before offering them to those in need at reduced rates. Its refurbished stairlifts come with a lifetime warranty, providing customers with peace of mind.
The company’s mission is to enhance independent living by significantly lowering the cost of mobility equipment and reducing environmental waste.
Established in 2013, Stairlift Recycling Ltd has provided affordable, high-quality stairlifts for over 10 years. Its services help bridge the gap for individuals in need of affordable mobility solutions.
Stairlift Recycling Ltd has managed to overcome challenges around people being wary of purchasing second-hand or refurbished equipment.
The company explains: “The refurbished stairlift market is highly specialised and aimed at people with mobility issues, often the elderly or disabled. Raising awareness about the benefits of reconditioned stairlifts can be difficult, especially when new stairlifts by the big companies dominate the market.
“Consumers are wary of purchasing second-hand or refurbished equipment, especially devices like stairlifts. Overcoming these concerns through marketing and advertising is crucial.”
Stairlift Recycling Ltd decided to become a BHTA member to ensure it aligns with high industry standards and gains additional credibility in the healthcare market.
The BHTA is known for its strict Code of Practice, which is approved by the Chartered Trading Standards Institute (CTSI). By joining the BHTA, Stairlift Recycling Ltd can demonstrate its commitment to ethical business practices, customer protection, and safety standards.
Stairlift Recycling Ltd adds: “Being part of the BHTA helps us to reassure customers that our products and services meet rigorous quality and safety criteria. It also enhances trust, particularly for potential customers who are hesitant about purchasing refurbished mobility equipment.
“Moreover, BHTA membership allows us to network with other reputable healthcare businesses and stay informed on industry trends and regulations.”
The company is looking forward to attending any upcoming BHTA Regional Networking Lunches alongside BHTA Stairlifts and Access Section Meetings.
Looking ahead, Stairlift Recycling Ltd will expand its operations through localised hubs nationwide, which will help the firm deliver faster installation and maintenance services. Another focus is on creating job opportunities for veterans, helping ex-servicemen and women reintegrate into society by employing them in various roles within the company.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The MHRA’s 2024 consultation on statutory fees sought views on proposals to increase regulatory fees and introduce new cost-recovery measures for medical devices. The proposals included increases to existing fees, the introduction of annual registration fees linked to GMDN codes, and a new paid regulatory advice service intended to support medical device manufacturers and suppliers.
The BHTA encouraged members across the medical technology sector to engage with the consultation and share evidence on the likely impact of the proposed changes. Drawing on member feedback and detailed analysis, the Association’s response highlighted concerns around rising regulatory costs, the potential effect on innovation, investment and market access, and the cumulative financial burden facing businesses already operating in a challenging economic environment. The BHTA also emphasised the importance of ensuring that the UK remains an attractive and competitive market for medical technologies while maintaining effective regulatory oversight.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
This year, Cornwall Mobility, which provides high-quality services and equipment to people in South West England, has achieved an impressive milestone of being a British Healthcare Trades Association (BHTA) member for 15 years.
The BHTA caught up with Richard Breedon, Retail Manager at Cornwall Mobility, to learn about the charity’s biggest achievements over the last 15 years and why it has decided to stay a member for over a decade.
Cornwall Mobility has been established since 1983, providing high-quality services and equipment to people in the southwest. The charity started from a modest premises in Redruth before moving into a purpose-built facility at Treliske in 1994.
“Since then, we have developed into one of the largest mobility centres in the UK,” Richard said.
“We work with a network of mobility centres across the country to provide the best solutions for driving assessment tuition, healthcare, and adaptations supported in our workshops. We also work with health care professionals in hospital care organisations, general practice, and social services.”
As an independent charity, Cornwall Mobility is completely impartial in its choice of suppliers of services or equipment. It always assesses the needs of its clients first before suggesting a solution to meet their particular circumstances.
The main services that Cornwall Mobility Centre provides include:
Over the past 15 years, Cornwall Mobility had accomplished a lot and certainly has a great deal to be proud of. Below are some of the charity’s most impressive feats from over the years.
Cornwall Mobility provides all-terrain wheelchairs (AKA sand chairs) for the public to use for free on many of the beaches across Cornwall. This has been made possible by the charity partnering with disAbility Cornwall & Isles of Scilly, with funding by Cornwall Council, and working with a diverse range of coastal charities and businesses.
Through working with Driving Mobility and the BHTA, Cornwall Mobility got involved in the creation of the PWMS retailer training scheme. This is now run with the support of the Department for Transport throughout England. Cornwall Mobility provides courses throughout the year in Cornwall. An upcoming course is available at the charity’s Exter site on 20September 2024.
Additionally, Cornwall Mobility contributed to several key stages of the European ADAPT project (Assistive Devices for empowering disAbled People with Technologies) with partners from across England and France. This project ran from 2017 to 2022.
The charity has also expanded its offering by opening two satellite premises in Exter and Plymouth. There is an open day at its Exeter site on the 14 August, where anyone is welcome to attend.
More recently, the charity has provided Cornwall Airport’s new fleet of wheelchairs; worked with Coodes Solicitors, which has sponsored its Truro Open Day; worked with Vision Zero and Devon & Cornwall Police while presenting ‘Drive Safer for Longer’ talks in the community (ongoing project); provided a new fleet of wheelchairs to the Steamship Group in Penzance; and worked with Humans Cornwall to provide ‘Personal Care Packs’ and equipment.
When asked about why the charity has stayed a member for 15 years and the value of BHTA membership, Richard responded: “Membership really highlights that our customers have the extra assurance that we will always go far beyond the normal requirements of a business.
“BHTA membership also highlights that we are trustworthy and have our clients’ best interests at heart at all times.
“Adhering to the BHTA Code of Practice, as well as that of our own, fully supports our commitment to client satisfaction and excellent customer service.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
This consultation sought views on proposals to develop a more integrated, rules-based and predictable pathway for the evaluation, funding and commissioning of medical technologies in the NHS. The proposed pathway aimed to cover the full lifecycle of medtech, from early innovation through to routine adoption, with a focus on improving patient outcomes and delivering better value for the NHS.
For BHTA members, the proposals signalled a move towards clearer and more structured market access processes, with a stronger role for NICE in linking clinical and cost-effectiveness assessments to funding decisions. The approach aimed to provide greater certainty for innovators and suppliers, while supporting faster and more consistent adoption of effective technologies.
The consultation formed part of the wider Medtech Strategy and broader NHS reforms, with an emphasis on reducing complexity, supporting innovation and enabling more value-driven decision-making. The BHTA encouraged members to consider the potential implications for evidence generation, market access and adoption.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
Mobility equipment supplier Dash Rehab has introduced two new power rollators to its range, the Dash 3 in 1 power rollator and Dash Ultra 3 in 1 power rollator.
Dash Rehab is part of RHealthcare, which was formed through the purchase of Remploy Healthcare. RHealthcare is a member of the British Healthcare Trades Association (BHTA).
Each power rollator is highly adaptive and supports varying needs, including nursing, rehabilitation, exercise, and travel, through a variety of functions. It can be a rollator, powered rollator, walker, wheelchair, or electric wheelchair.
The assistive devices are designed to support people who have trouble walking or are unable to walk long distances.
Both power rollators feature a compact collapsible frame and swing-away leg rests (these are also detachable on the Ultra model), which makes storage and travel easy and convenient. The rollators are designed to slide into a boot, onto a back seat, or in a luggage compartment on public transport.
In addition, the Dash and Dash Ultra 3 in 1 power rollators boast Bluetooth functionality. This enables the user to drive the power rollator using an app downloaded to a smart phone or tablet. This option combines Bluetooth connectivity with the rollator’s powered functions to drive the rollator away into a storage space, for example, or call it closer for ease and convenience.
Alongside Bluetooth connectivity, there are front and rear controls on both models. When driving, the user can select up to five gears for speeds between 0.7 to 3.7mph forward and 0.6 to 1.3mph in reverse by pressing the gear + or gear – buttons on the front control. The joystick is tilted for the direction of travel.
When the front control is working, the rear control automatically stops, and vice versa.
Moreover, the rear control on the hand grip provides power assist when used as a wheelchair or resistance when used as a rollator. The resistance mode (Gear: 01 to 03) prevents the wheels from turning too fast. If this happens, the anti-fall function kicks in and the autobrake is applied.
The power assisted mode (Gear: C1-C3) provides automatic power assistance to push and for ease when using the wheelchair function. Power assisted brakes aid this.
Both rollators are comfortable with a supportive seat with padded cushion and backrest.
The backrest and handlebar height are adjustable. The backrest can be reversed too, offering support and giving confidence when in rollator mode. Additionally, the large spacious shopping bag means there is plenty of room for shopping and essentials when users are out and about.
The Dash 3 in 1 power rollator weighs 18.6kg and is available in black. The Ultra model weighs 21.7kg and comes in white. Bother power rollators can support up to 100kg (15.7 stone).
When used as an electric wheelchair or in power assisted mode, the Dash 3 in 1 power rollator can travel between 7.4-12.4 miles on a single charge of the 6Ah/10Ah battery, powered by two 250W motors. The charge time is four-five hours.
The Ultra is more powerful and can travel up to 9.3 miles on a single charge of the 24V 10A battery, powered by a 24V 250W motor. The charge time is six hours.
Mobility equipment supplier Dash Rehab has introduced the new Dashi Lite to its powerchair range. It is lightweight with a foldable aluminium frame and is designed for indoor and outdoor use.
Dash Rehab is part of RHealthcare, which was formed through the purchase of Remploy Healthcare. RHealthcare is a member of the British Healthcare Trades Association (BHTA).
The Dashi Lite features extra-wide tyres with anti-skid technology, hill hold assist up to nine degrees, and a reliable electromagnetic braking system, providing added reassurance for adventures and exploration.
The 4mph manual-fold powered wheelchair has “exceptional performance”, Dash Rehab states. It can travel up to 12 miles on a charge, with 150W motors and a 12-amp lithium battery which is fitted inside a quick-release battery case for easy access.
The Dashi Lite has fixed armrests made from aerofoil foam and a swing-away leg rest, which offer users a safe and stable resting position. For a comfortable ride, the backrest is designed to fit the body curve, offering support for the lower back and helping muscles to stay more relaxed when seated for longer periods. The seat and backrest are crafted from a breathable fabric to aid relaxation.
For flexibility and ease of use, the chair’s intelligent operating system includes a clear display with USB port for smart phones, tablets, and aids. For extra peace of mind, day or night, the Dashi Lite also features LED headlights.
The Dashi Lite powerchair is compact and can be folded manually, making it easy to transport, with an overall lifting weight of 21kg, excluding the battery. It has a maximum user capacity of 100kg.
Brent McIvor, Sales and Marketing Director at Dash Rehab, said: “Delivering on performance and ergonomics, we genuinely believe the Dashi Lite is a highly functional yet practical solution for indoor and outdoor use.
“It is our entry-level model and as such is priced competitively. Users will appreciate the chair’s light weight and easy fold mechanism for transportation.”
Retailers wishing to know more about the Dashi Lite can contact Dash Rehab on 0845 146 0600 or email sales@rhealthcare.co.uk.
The British Healthcare Trades Association (BHTA) is working in partnership with Trusted Assessing and Care Training (TACT) to launch a brand-new course designed for retailers of independent living equipment.
The ‘Trusted Assessors: Assessing in the Retail Environment‘ course is designed to accredit retailer members as Trusted Assessors.
BHTA represents over 400 organisations in the UK who are involved in the manufacturing, distributing, and retailing of healthcare and assistive technology products. It operates a Code of Practice to ensure high-quality service levels for the sector.
This new training-based programme enables customer-facing staff to learn the skills involved in assessing for suitable home adaptations equipment. The course was developed by TACT in consultation with the BHTA and its members, and it is accredited by OCN London.
David Stockdale, Chief Executive at BHTA, commented: “This programme underlines BHTA’s commitment to quality and raising standards in the sector.
“The Trusted Assessor model is known and in widespread practice in health, social care, and housing services across the UK. This initiative enables our retail members to be aligned with a best practice approach in assessing for equipment that in turn means they can be integrated into local pathways.
“Older and disabled people can expect to gain faster access to important solutions for their independence and be confident in the impartial advice provided.”
Retailers of equipment for independent living are experts in the product solutions they range, and this enables them to check suitability and tailor products to individual people’s needs. Many retailers are relied on in their local areas to visit people at home and demonstrate equipment to help people to live independently.
The Trusted Assessor model is based in occupational therapy models of practice and learning this approach enables an Assessor to evaluate the person and their environment in a systematic way to identify the best solution. Assessors are taught when to refer a case to an occupational therapist (OT), and this ensures best use of staff and resources whilst speeding up access to much-needed equipment.
“We’re delighted to be working with BHTA to provide this Trusted Assessor course to their members,” said Clare Barber, Director of TACT and an OT specialising in this field. “It’s a splendid example of how staff already visiting older and disabled people at home can be taught to carry out simple assessments for home adaptations with a best practice approach based on the Comptency Framework.
“Expanding the range of Assessors working in the UK by harnessing the skills of this specialist retail sector is an innovative way of speeding up access to much-needed equipment.”
The announcement of the new course follows several months of consultation with the BHTA and its members.
The course has also received positive feedback from TPG DisableAids, a mobility equipment retailer and a member of the BHTA.
Alastair Gibbs, the director of TPG DisableAids, commented: “For TPG DisableAids the Trusted Assessor scheme has been a real boost. We have various staff trained from Level 2 to Level 4 and it has given us some real credibility with a number of housing associations and local authorities. Those that were looking for a differentiator and an indicator of commitment to quality found it in our association to BHTA and Trusted Assessor.”
BHTA members can find out more by email TACT on info@trustedassessing.com or visiting the TACT website and completing an enquiry.
The British Healthcare Trades Association (BHTA) has recently welcomed Vanilla Blush as a new member. Vanilla Blush specialises in intimate healthcare apparel and devices for individuals who have undergone abdominal wall surgery.
The BHTA recently caught up with Nicola Dames, CEO of Vanilla Blush, to hear more about how the firm began, its unique products that combine fashion and healthcare while improving the lives of patients, and the tangible benefits of BHTA membership.
Nicola Dames, originally from Dublin, embarked on her journey toward nursing by leaving Ireland in 1998 to pursue a nursing course at Kingston University and St. George’s Hospital in Tooting, London. Before venturing into nursing, Nicola gained experience working in pharmacies across Dublin, where she served notable figures such as Fr. Ted and Lisa Stansfield.
Her career path took her to Brown Thomas, a prestigious department store, where she further honed her skills in customer service and retail. After qualifying as a nurse, Nicola discovered her passion for neurology, particularly within the realm of neuro-intensive care units (ITU).
However, her journey took an unexpected turn when she was diagnosed with ulcerative colitis. Despite this challenge, she found unwavering support in her now-husband, who accepted her illness without hesitation and proposed to her.
Following their marriage, Nicola and her husband, a secondary school teacher and fellow ITU nurse, made the bold decision to leave their jobs and embark on a new adventure in Spain.
Nicola commented: “After our time in Spain, my illness started to resurface, and despite medication, it became increasingly difficult to manage. Following two hospitalisations, the realisation dawned that I needed to be closer to home for better medical support. With my husband being Scottish, we made the decision to settle in Glasgow.
“In 2006, just one year into our marriage, I received the joyous news that I was pregnant. However, this happiness was short-lived as I was soon admitted to the hospital due to complications. Within a few weeks, I experienced the heart-breaking loss of both the baby and my large bowel. It was during this tumultuous time that I underwent surgery, resulting in the creation of a stoma (Ileostomy).”
Vanilla Blush was born out of this journey.
Vanilla Blush unfolds a compelling narrative rooted in Nicola’s transformative journey from nursing to fashion, coupled with her personal battle with ulcerative colitis. This distinctive fusion of healthcare and design expertise propels the creation of intimate health apparel and medical devices for individuals with stoma/ostomy or hernias post-surgery.
Noteworthy milestones, such as winning awards, launching medical devices, and delving into university-led research, underscore the company’s commitment to innovation and enhancing the lives of those who’ve undergone major surgeries.
The global reach, team expansion, and recent initiatives, like the launch of a new website, signify continued growth and impact. Furthermore, the emphasis on working collaboratively with all partners in the industry, making Vanilla Blush data-rich, adds a layer of sophistication to its narrative—highlighting a commitment to comprehensive industry engagement and knowledge.
Overall, it’s a story of resilience, purpose, and ongoing dedication to advancing healthcare solutions.
Discussing some of the challenges Vanilla Blush faces, Nicola commented: “As a small business deeply rooted in patient care, we understand the critical balance between clinical necessity and patient experience. In the dynamic landscape of cost-saving initiatives within the NHS, where decisions often hinge on distinguishing between luxury and clinical need, we proudly stand as innovators who prioritise both.
“Our garments, born out of empathy and expertise, are more than just products; they are solutions meticulously crafted to enhance patient well-being.
“While larger competitors may have the resources to reach decision-makers first, we advocate for a fair and inclusive evaluation of innovative solutions from small businesses. Our commitment to excellence isn’t measured by the size of our team, but by the impact of our patient-centric approach.
“We invite policy and regulation decisionmakers to recognise the unique value that smaller, innovative businesses bring to the healthcare landscape – a value that extends beyond the balance sheets to the very lives we aim to improve.”
Vanilla Blush decided to become a BHTA member for several compelling reasons, as Nicola explained: “First and foremost, our commitment to providing high-quality products and services aligned closely with the BHTA’s mission to promote excellence within the healthcare industry. We first heard about the BHTA through industry networks and recognised it as a reputable and influential organisation within the healthcare sector.”
Nicola added that by joining the association, Vanilla Blush gains access to a wealth of resources, expertise, and networking opportunities.
“This includes access to training and educational programs, regulatory guidance, and industry updates, all of which are invaluable for staying abreast of the latest developments and best practices in our field,” continued Nicola.
“Furthermore, being a member of the BHTA provides us with a platform to engage with other industry professionals, exchange ideas, and collaborate on initiatives that benefit the wider healthcare community. This not only enhances our visibility and credibility within the industry but also fosters partnerships and opportunities for growth.
“Specifically for our business, the BHTA can support us in various ways. This includes advocacy and representation on regulatory matters, ensuring that our interests are effectively represented at the policy level. Additionally, the association offers support with compliance and quality assurance, helping us to uphold the highest standards of product safety and efficacy.
“Moreover, being part of a larger association like the BHTA provides us with a sense of belonging to a community of like-minded professionals who share our commitment to excellence in healthcare. This collective strength enables us to amplify our voice, influence positive change, and drive innovation within the industry.
“In summary, our decision to become a BHTA member was driven by our shared values, the tangible benefits of membership, and the opportunities for collaboration and growth that it affords. We are confident that our partnership with the BHTA will not only support our business goals but also contribute to advancing healthcare standards and improving patient outcomes.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Topro, a manufacturer of mobility products that help people regain their independence, has recently become a member of the British Healthcare Trades Association (BHTA). The company is best known for its high-quality rollators.
The BHTA recently caught up with Terence Clark, UK Country Director for Topro, to delve into Topro’s product offering, how joining the BHTA helps the firm to be more credible, and its future plans.
Terence joined Topro after considerable experience in the stairlift sector.
“Previously I worked for 10 years at Stannah Stairlifts as its local authority sales manager and before that for 24 years as Head of Sales at Clark and Partners, our own large dealership with multiple outlets and substantial sales into the public sector,” said Terence. “Both these companies would have been considered the best in field, and when I was considering leaving Stannah I knew I wanted to work for a company with similar values and levels of expertise.”
Always committing to the business he works for, Terence wanted a position at a smaller firm where he could have a larger impact. He saw the Topro job advertised in THIIS and called to have a chat.
“I found an instant rapport with the company and its aims,” he recalled. “The role at Topro is a good combination of the elements I liked in both previous roles/companies and allows me to use my strengths and my experience to good effect.”
Topro mobility products are manufactured in Norway. They are the “best in class”, according to Terence.
“Coming from Stannah, I knew that quality products are a huge part of the success of any organisation. We have also invested heavily in logistics, staffing, IT, and systems to equip the new Topro UK to compete at every level with new products in the pipeline to further complement our current ranges.”
Topro’s range of rollators include the new feature-rich indoor rollator Hestia, the indoor/outdoor hard-working Original, the multi-option 5G, the rugged Olympus ATR (All Terrian Rollator), and the attractive and advanced Pegasus carbon rollator.
In addition, there is the Neuro, which uses reverse logic braking to help clients with conditions like Parkinson’s to stay safe and active as long as possible. Lastly, the Forearm Walker2, one of Topro’s best-sellers, is a practical, lightweight, and stable forearm walker designed to provide great upper body support.
Terence added: “Taurus dealers have access to the Taurus range of walkers. With its growing use throughout the NHS and rehab centres, Taurus offers flexibility and stability, helping clients relearn to walk after surgery or other conditions where they may have become unstable or unsteady.
“The significant investment of the owners has meant that Topro competes at the highest standard on the world stage, and it was decided to look for a larger UK market share and a wider profile within the dealership network and the NHS. I was tasked with overhauling the whole UK business, and this is what has happened.”
Discussing overcoming challenges in the current business climate, Terence commented: “There are always challenges in business, and the impact of the cost-of-living crisis, coupled with various supply issues over past years, and of course Brexit and the changes that has created in legislation etc. are felt by all companies.
“We have a team committed to providing added value and an extremely well-regarded product offering working alongside the BHTA; we really are ready for the future.”
Becoming a BHTA member adds credibility to Topro.
Terence said: “I have been involved with the BHTA for decades and value its purposes, input, and advice.
“At Topro UK, I recognise that in order to be credible we need to connect with other manufacturers and dealers and gain depth of understanding of new and existing legislation and how this affects our world.
“We will be involved and a proactive part of BHTA. I look forward to integrating, meeting, and renewing friendships over the coming months.”
Topro will be attending several large exhibitions and conferences in 2024, including Naidex, the British Orthopaedic Conference, and the OT show.
Beyond this, Topro will be building on its reputation on the following five pillars, based on Terence’s knowledge of what is important to dealerships after 24 years as a mobility dealer:
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
This consultation sought views on proposed changes to the NHS Standard Contract for 2024/25. The Contract is published by NHS England and used by commissioners to procure most healthcare services in England, excluding primary care. It includes both a full-length version and a shorter-form version for less complex and lower-value services.
The consultation outlined material updates to both versions of the Contract and invited feedback from stakeholders, along with wider suggestions for improvement. Responses were submitted via the NHS England Consultation Hub, supported by a stakeholder response collation document to gather input across organisations.
The BHTA encouraged members to review the proposed changes and consider any potential implications for their organisations.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
British Healthcare Trades Association (BHTA) member company Access BDD, a manufacturer of stairlifts and homelifts, has reported a “hugely” successful OT Show, engaging with many attending occupational therapists (OTs).
The working models of the HomeGlide straight stairlift and Flow X curved stairlift proved to be very popular with visitors to the stand over the two days, Access BDD says.
Both lifts meet the EN 81-40:2020 stairlift safety standard that came into effect in April this year. The show was a great opportunity for the Access BDD team to explain these new regulations and what they mean to qualified and student OTs, many of whom had little knowledge of this latest development within the stairlift industry.
“The OT Show was another great success for us as it enabled us to engage with a sometimes hard-to-reach audience and have some great conversations,” commented Andrew Musson, Access BDD Sales Manager for the UK.
“It’s more than just good to share; it’s about exchanging views, understanding needs, and exploring resolutions through responsible and innovative manufacturing.
“This event is vital for connecting with Occupational Therapists who are often involved in working with clients who are looking to invest in a stairlift and therefore have to navigate around the latest equipment and stay on top of the latest regulations.
“At The OT Show, we don’t just attend – we thrive in conversations that propel us forward.”
The HomeGlide stairlift is designed to meet all straight staircase requirements and comes with “luxurious” seat padding, armrest detection, and an emergency stop button as standard. This lift has a generous weight capacity of up to 160kg and can be installed on staircases as narrow as 740mm.
For added comfort, the Extra package is available with a powered swivel seat and linked footrest. For outdoor environments, the HomeGlide Outdoor package has a weatherproof coating to protect against rain, dust, and direct sunlight and has a weight capacity of 125kg.
The Flow X curved stairlift features Advanced Swivel and Levelling (ASL) technology, which enables the stairlift to rotate and swivel during travel, ensuring the stairlift is always in the safest and most comfortable position.
With ASL technology, the footrest remains independent from the drive unit and swivels with the seat, ensuring better posture and reduced knee bending.
The Flow X offers four rail options, including standard drop nose, vertical ‘short-start’ drop nose, horizontal overrun, and parking curve, meaning it can be installed on almost any staircase. It can support a maximum weight of 125kg and can fit on narrow staircases as small as 610mm. It has no visible mechanical parts.
British Healthcare Trades Association (BHTA) member Stiltz, supported by Occupational Therapist (OT) Stuart Barrow, will unveil the new Trio Classic L Homelift alongside showcase theatre sessions at the OT Show.
The Trio Classic L Homelift is designed to provide greater accessibility and comfort for manual and powered wheelchair users. It features a large platform size and specialist features that cater for diverse mobility requirements, Stiltz says.
Its future-proofing design also maintains suitability if users’ needs change over time, which is important for when OTs are assessing a client’s prognosis, according to Stiltz.
The Trio Classic L will be available for live trials on stand E35, and its ability to provide better client outcomes will be explained in the Stiltz Showcase Theatre sessions.
‘Introducing Trio Classic L – the new versatile homelift from Stiltz’ will be delivered in the Showcase Theatre at the OT Show at 12-12.30pm on 22 November and 11.30am-12pm on 23 November.
In the presentation, Mike Lord, Stiltz CEO; Gino Farruggio, Stiltz Trade Sales Director; and OT Stuart Barrow will highlight how the new homelift resolves challenging transfers for carers and wheelchair users with more complex needs.
Stuart will discuss the advantages of the Trio Classic L from an occupational point of view, Mike will provide a holistic overview of the business, and Gino will illustrate the latest assistive technology from Stiltz thatincludes remote diagnostics.
In addition, the latest Stiltz customer video will be broadcast, which highlights the occupational advantages of a homelift for paediatric clients and their families.
The Trio Classic L Homelift has a wider, fully powered door, which facilitates easier ingress for larger powered wheelchairs, enhanced by near-level access. The lift car is fully enclosed for added safety and reassurance, whether standing or in a wheelchair. There is the option for full or half-height doors. The homelift has a safe working load of 250kg.
Stuart commented: “As an Occupational Therapist when working with a client and looking at their home environment there are key considerations during the assessment process.
“I would look at mobility and can this be enhanced or maintained. Independence in daily activities. Safety and falls prevention. Mental health, social engagement, ageing in place and customisation and specific needs of the client and if applicable their family.
“I would then look at energy conservation, hobbies, leisure and interests at home, and how to support care givers when looking at suitable adaptations. It is great to have this new homelift to complement the existing Stiltz range as this opens up more options to facilitate identified needs at home.”
Abacus Specialist Bathroom Solutions, in association with The OT Service, will be presenting its popular on-stand and theatre-based CPD sessions at the OT Show at the NEC in Birmingham on 22 and 23 November 2023.
Winner of the ‘best on-stand education’ at the 2022 OT Show, Abacus is a manufacturer of accessible baths for adults and children with disabilities. It is a member of the British Healthcare Trades Association (BHTA), adhering to the association’s recognised Code of Practice to ensure fair and ethical selling of healthcare products and services.
Part of the Gainsborough Healthcare Group, Abacus works closely with occupational therapists (OTs), bathers, and families to ensure positive bathing outcomes. Its Abacus Academy educational programme is available free to all healthcare professionals responsible for clinical reasoning in the accessible bathroom environment. OTs can benefit from free ‘Lunch ‘n’ Learn’ sessions, bath demonstrations, and client assessments thanks to the fleet of Abacus educational vehicles.
The ‘express’ Abacus Academy CPD presentations at the OT Show will be delivered by OT Louise Sharp:
Stand F25
22 November, 10.30–10.50am
23 November, 10–10.20am
The session will explore attachment theory and reflect specifically on the impact on children with a disability. It will discuss the impact of bathing on positive attachment and reflect on intervention plans that support the building of relationships and positive connection.
Stand F25
22 November, 1–1.20pm
23 November, 12.15–12.35pm
Bathing is often overlooked as a meaningful occupation. This session reflects on bathing assessments and challenges their client centredness. Louise will discuss purposeful and meaningful occupation, reflecting on why we bathe and how to address this in practice.
Stand F25
22 November, 2–2.20pm
23 November, 1.15–1.35pm
How often do OTs walk past a stand and think “they’re expensive so won’t be approved”? The term expensive relates to perception about an initial one-off cost, but what about the long-term impact of that spend?
This session looks to challenge the issue of cost, reflecting on the financial impact of equipment and adaptations. It focuses specifically on bathing and considers whether the installation of a specialist bath can justifiably be used to save money through care reduction and facilitation of health and well-being.
Innovation Theatre
22 November, 11.50 – 12.20pm
23 November, 11.20 – 11.50am
Moving and handling can often feel daunting, particularly for bathing, when the perceived risks created by the environment often lead to alternative recommendations. This session looks to break down some of those barriers, using clinical examples to reflect on scenarios and find realistic solutions, whilst supporting meaningful, occupational bathing through positive risk taking.
Visit the BHTA on stand J57 at the OT Show 2023 to find out more about the association and why buying from a BHTA member company increases consumer protection.
Shaun Masters, Occupational Therapist (OT), will be presenting a new approach to ‘Getting legs into bed’ on Theraposture’s stand at the OT Show 2023. This CPD opportunity will present equipment solutions to the everyday issue.
Theraposture is a member of the British Healthcare Trades Association (BHTA) and will be on stand H52 at this year’s OT Show.
Shaun’s CPD seminar, ‘Getting legs into bed – redefined’, will take place on the Theraposture stand on 22 and 23 November at 10am, 11am, 12pm, 2pm, and 3pm.
In his presentation, Shaun will explore the latest solutions to help with safe and independent transfers into, out of, and away from a bed. From a clinical point of view, Shaun will demonstrate why a Theracare Leg Lifter and the Theraposture Rotating Bed range can improve occupational performance in a variety of client scenarios.
The award-winning Rotating Bed range is further enhanced by the addition of Theraposture’s new Orbit 235, being launched at this year’s event. The Orbit 235 can be adjusted to each client’s size, height, ergonomic, and positional preferences, making it truly modular and easy to reissue.
Learning objectives of the CPD session include:
On stand H52, Theraposture trusted assessors will be available to explain how they can assist OTs with demonstrations, assessments, and free trials of equipment as well as its free ‘Lunch n Learn’ product demonstrations and live CPD webinars.
In addition to training guidance, the Theraposture team will be showcasing its rapid delivery padded care cot packages, ‘challenge us!’ price matching promise, and free home and video client product assessments.
Visit the BHTA on stand J57 at the OT Show 2023 to find out more about the association and why buying from a BHTA member company increases consumer protection.
Mobility equipment supplier Dash Rehab has introduced the second smart powerchair in its range, the Robooter E40.
Dash Rehab is part of RHealthcare, which was formed through the purchase of Remploy Healthcare. RHealthcare is a member of the British Healthcare Trades Association (BHTA).
The Robooter E40 is a 4mph manual-fold powered aluminium wheelchair, which can be controlled with a smartphone and comes with added features built into the chair. These include the ability to change the voice on the chair and cruise control.
A ‘fault find’ feature highlights if there is an issue with the chair and the end-user can receive handy updates via an app.
Built-in Bluetooth technology also turns a smart phone into an attendant control. The E40 can be ‘sent away’ or up a ramp into a car, for example.
Navigation is made easier with lighting to the front and rear of the chair.
Brent McIvor, sales and marketing director at Dash Rehab, commented: “The Robooter E40 is a great follow-on product from the X40 model. Our focus is to move the design and technology forward with this latest release, appealing to an increasingly tech-savvy end user. So far, we are encouraged by the positive feedback from end users.”
The Robooter E40 and X40 are exclusive to Dash Rehab in the UK and Ireland.
The E40 features a streamlined design. Its classic curves and contours are enhanced by a range of contemporary colours: pearl white, peacock blue, modern grey, ink lake green, and graphite black. The main frame is powder coated for a superior and long-lasting smooth finish.
Ergonomically, the E40 is designed to offer an immersive seating experience. The backrest is integrated with the ergonomic seat. The backrest mesh fits the body curve better providing support for the lumbar spine and helping muscles stay more relaxed when sitting for a long time. Luxe leather on the armrests adds to the user experience.
The E40 has a travelling distance of 16 miles, powered by a 20amp lithium battery.
It is easily transported due to its weight and compact size. The overall lifting weight is 21kg, excluding battery, with a maximum user weight of 150kg. The powerchair can be folded at the touch of a button.
With rear pneumatic tyres and honeycomb front castors, the E40 is designed for everyday terrain. It can also be used on a bus or train.
To discuss the E40 in more detail, call 0845 146 0600 or email sales@rhealthcare.co.uk.
Dash Rehab will also be exhibiting at this year’s OT Show on 22-23 November at the NEC, Birmingham on stand D33.
This consultation sought views on the potential introduction of new secondary legislation requiring manufacturers and suppliers of medicines, medical devices and borderline products to report payments and other benefits provided to healthcare professionals and organisations.
For BHTA members, the proposals signalled a significant shift towards increased transparency obligations across the health sector, with potential implications for reporting requirements, administrative burden and commercial relationships. The measures aimed to address concerns around real and perceived conflicts of interest, as highlighted in the IMMDS review, and to strengthen patient trust and confidence in clinical decision-making.
The consultation also considered how transparency could be improved while minimising impact on industry. The BHTA encouraged members to review the proposals and consider the potential operational and compliance implications for their organisations.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.
Sigvaris Group Britain has recently become a member of the British Healthcare Trades Association (BHTA). It is a medical compression therapy firm offering a wide range of innovative products to cater for different needs and indications.
BHTA recently caught up with Emma Deakin, General Manager of Sigvaris Group Britain, to find out more about the company, the importance of aligning to the BHTA’s professional standards, and its plans for the future.
BHTA: How did you start at Sigvaris Group Britain?
Emma: “My whole career has been in healthcare, originally an accident and emergency specialist nurse. I then moved to stoma care and took the leap to what used to be known in the NHS as the ‘dark side’ into industry over 20 years ago. I have enjoyed roles across clinical, sales, marketing, management, and at board level in medical devices.
“I have joined Sigvaris drawn by the true people culture combined with a desire and drive to offer high-quality innovative products. Sigvaris Britain has huge potential; we have an expert team locally and globally, able to drive the UK position of Sigvaris Britain to one of market leadership.”
BHTA: What is Sigvaris Group Britain?
Emma: “Sigvaris Group is 100 percent family-owned since it was founded in 1864 in Winterthur by Moritz Ganzoni-Sträuli and his associate Niklaus Barthelts. From 1958 to 1960, the company collaborated with the phlebologist Dr. Karl Sigg and developed a medical compression stocking to improve venous function and relieve venous-related conditions.
“Today, Sigvaris Group is committed to helping people feel their best with high-quality and innovative offerings in medical compression therapy. Every day. Worldwide. Our portfolio caters to a wide range of different needs and indications.
“With headquarters in Switzerland, we operate our own production plants in Switzerland, France, Poland, the US and Brazil. We are close to our customers, having subsidiaries in Germany, Austria, England, Italy, Canada, China, Australia, Mexico and a branch in the United Arab Emirates as well as distributors in more than 70 countries on all continents. We combine Swiss heritage with local craftsmanship.
“At Sigvaris Group Britain, we are proud to be celebrating our 30th year of operating in Great Britain.
“We are renowned for making exceptional products that combine advance technology and quality craftsmanship with diverse styles that fit modern lives.
“With the new Style Patterns range, this is no exception. Smooth seams reduce the friction against the limb and the lower compression offers containment of tissues to reduce oedema and pain in legs, thereby easing the discomfort people experience, which in turn improves mobility.
“Style Patterns offers contemporary, comfortable hosiery for everyday wear for mild to moderate lipoedema and lymphoedema. With a choice of three patterns, Polka Dot, Chequered and Mosaic in below knee, thigh high and tights, customers’ compression stockings can be that bit more fashionable.”
BHTA: What are Sigvaris Group Britain’s plans for the future?
Emma: “Sigvaris Britain is increasing its clinical resource. Due to the success of its highly valuable educational programmes, digital solutions are a priority area, with several new technologies and products due to be launched in the near future, supporting health care professionals in delivering a quality service and ensuring patients receive the most suitable products and support for them.”
BHTA: Why did Sigvaris Group Britain decide to become a BHTA member?
Emma: “I have worked in previous organisations who have benefitted from being a BHTA member. There are benefits for our employees as well as our customers in having the assurance we are aligned to an industry body and their professional standards and access to additional knowledge and resources ensuring we are always providing the most professional service to all of our customers aligned to the latest policies.”
BHTA: How can the BHTA help your business with any challenges that you’re currently facing?
Emma: “Some challenges relating to modern slavery and CRP requirements for tender as we don’t have dedicated GB resource in these areas. BHTA can offer guidance and support on how best to address and fulfil requirements.”
BHTA: What upcoming BHTA events are you looking forward to or planning to attend?
Emma: “We will be attending as many section meetings as possible to maintain industry changes and opportunities knowledge and build a strong network, while working together with industry partners to ensure compression products remain available, accessible and continually innovating, ensuring they fulfil the needs of all customers.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Andrew Stevenson, British Healthcare Trades Association (BHTA) President and Wheelchair Alliance Committee Member, recently gave an update on the Wheelchair Alliance at the BHTA’s inaugural joint meeting for the Children’s Equipment, Independent Living, and Mobility sections.
The event took place on 5 July 2023 at the Walton Hall Hotel and Spa in Warwickshire, which provided informative and engaging presentations for attendees and demonstrated the value of being a BHTA member.
One of the highlights from the day was Andrew’s presentation about the Wheelchair Alliance.
The Wheelchair Alliance is a community interest company that has been set up by NHS England with a goal of improving wheelchair provision in England. Its vision is to transform the experience of wheelchair users in England through improved access, quality, and effectiveness of services.
See below some slides about the Wheelchair Alliance’s vision, mission, and operational plan for 2023-2027.
Importantly, BHTA has a seat on the Wheelchair Alliance board to ensure that the voices of product suppliers, commissioned service providers, retailers, and associated businesses are represented at all times.
During the height of the COVID-19 pandemic, when most in-house wheelchair services closed, the BHTA set up a wheelchair working group. This group saw some of the UK’s major wheelchair service providers come together to ensure that, while the NHS was under extreme pressure, the needs of wheelchair users were fully supported and that services continued operating.
Now, the BHTA is looking to develop this wheelchair working group further via the Wheelchair Alliance. The alliance’s wheelchair working group wants more BHTA members involved, including not just wheelchair suppliers but members involved in specialist seating and posture and mobility.
It means BHTA members will have a chance to have direct input at board meetings with the Wheelchair Alliance where relevant.
For BHTA members looking to get involved with the Wheelchair Alliance, they should get in touch with their membership engagement management for further details.
Ambucare recently became a British Healthcare Trades Association (BHTA) member and specialises in servicing, repairing, and supplying new equipment to nursing and care homes.
BHTA recently caught up with Lee Thorneycroft, Director and Owner of Ambucare, to find out more about the company, its upcoming product launch that securely attaches pressure care mattress pumps to profiling beds, and why the BHTA logo delivers automatic trust to customers.
BHTA: Can you tell us a bit about yourself?
Lee: “As a mechanical engineer, I have worked in the healthcare sector as a service engineer for 20 years. I did have a break for two years between times, as I worked for JCB Uttoxeter, but soon realised my future laid in healthcare as I knew I was actually making a difference to people’s lives.
“Having left JCB I joined Ambucare as a service engineer (my way back to doing the job I really loved). Two years in, I was offered the opportunity to buy Ambucare, which I took to the present day.”
BHTA: What is Ambucare, and what is the company’s ethos?
Lee: “Since taking over at Ambucare, we now have a healthy nursing/care home client base. Ambucare specialises in L.O.L.E.R testing of all lifting equipment in nursing/care homes across the UK.
“Ambucare not only services and repairs equipment but also supplies new equipment. We carry out bed and mattress audits also. We work on the theory that if a nursing home requires anything, Ambucare will supply or repair it.
“Our company motto is: Removing Barriers, Enhancing Lives.
“Our main ethos as a company is, and always will be, customer care. Our customers are our priority, and they will always come first because without our customers, we have no business.
“Transparency and honesty also play a big role within our company values; we always focus on this whilst dealing with our clients, as we always treat them with the compassion and respect that we would hope to be treated by others.”
BHTA: Is Ambucare launching any new products?
Lee: “Ambucare is just about to launch a new product called Securapump to securely attach pressure care mattress pumps to profiling beds in nursing/care homes and across the community, addressing issues such as infection control, health and safety issues, and expensive pump repair bills but more importantly bring huge benefits to the comfort of the end-user in the bed.”
BHTA: Are there any challenges your company is currently facing?
Lee: “As with many other companies I imagine, we are finding the current climate with price rises very challenging. We, as a company, are always having to work hard to avoid passing these price rises onto our customers, soaking up these price rises wherever possible.
“Also, since the UK left the European Union, we are finding that our suppliers are having difficulties with importing equipment/spare parts, resulting in our lead times to our customers being extended. This in itself soaks up our employees’ time, as they are having to communicate with our customers more than normal to update them about any delays.
“Fortunately, everyone is fully aware of the situation and they are very understanding, but it is time we could be spending elsewhere within the company. Very frustrating, but I feel there is nothing else we can do going forward until the economy slows down.”
BHTA: What are the benefits of being a BHTA member?
Lee: “We know that being a member of BHTA brings huge benefits to our company. Firstly, being able to add the BHTA logos to our social media and marketing products brings automatic trust that we are complying with what is required to being a member. For us, as a company, to have the knowledge that both ourselves and our clients have back up in the unfortunate event of any disputes arising is important.
“It is also satisfying to know that if in the future we do bring products to market ourselves that we have professional experts that will advise on overcoming problems and barriers that we would normally struggle to find.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Bespoke Stairlifts, a Yorkshire-based designer and manufacturer of a range of stairlifts, recently became a British Healthcare Trades Association (BHTA) member.
BHTA caught up with Joanne Kennedy, Commercial Director at Bespoke Stairlifts, to discover more about two of its more recent stairlift launches, how it is coping with growing customer demand, and why joining the association was a priority for the firm.
BHTA: Please can you provide some background on yourself and how you started at Bespoke Stairlifts?
Joanne: “I worked at Acorn Stairlifts for a good number of years and always kept myself involved with the mobility sector. I was introduced by another former director of Acorn Stairlifts to the owners of Bespoke Stairlifts, and it grew from there.
“I started at Bespoke Stairlifts in March 2023, with a varied career including stockbroking, banking, online sales, branding, marketing, product development, boiling water taps, and linguistics. So pretty varied!
“I really liked what Bespoke Stairlifts was trying to achieve within the company and was blown away by its commitment to not only its products but also colleagues within the business.
“Bespoke Stairlifts has introduced a Management Training programme and will be committing to Investors in People later in 2023. The message around the business resonates around providing quality products and unrivalled customer service.
“I’m proud to be part of the Bespoke Stairlifts ‘journey’ over the coming years.”
BHTA: What is Bespoke Stairlifts?
Joanne: “Bespoke Stairlifts was started just over 20 years ago and in recent times has developed two excellent, aesthetically designed, and reliable stairlifts: the Synergy (straight stairlift) and Infinity (curved stairlift).
“We not only serve the UK market but export all around the world. Recently, aside from my own role, we have increased our headcount by 20 percent across the different areas of the business to keep up with demand for our products.
“It’s so important to Bespoke Stairlifts that we maintain our great service levels but also review and improve based on customer satisfaction.”
BHTA: Are there any challenges that you’re currently facing as a firm? How can the BHTA support you with these issues?
Joanne: “Brexit (as all our fellow manufacturers are experiencing), as the lack of knowledge and access across the UK for good sound advice is lacking. This is something which BHTA is looking to support through local Chambers of Commerce and UK Government. We, at Bespoke Stairlifts, welcome this input and support.”
BHTA: What is Bespoke Stairlifts’ plans for the future?
Joanne: “Our plan for the future is to increase volumes whilst improving the customer journey. Our customers love our products – which proves we are on the right track – and we want to extend the support we give them as dealers and traders.”
BHTA: Why did you decide to become a BHTA member?
Joanne: “This was one of my priority tasks when I joined Bespoke Stairlifts.
“It’s important as a manufacturer that we have access to not only changes in legislation but also a view of the political agenda, which shapes the lives and roles of all companies within our industry. The support available is accessible and relevant, and it’s good to know that it’s there when required. It also helps filter out the important issues stairlift manufacturers need to focus on.”
BHTA: What upcoming BHTA events are you looking forward to or planning to attend?
Joanne: “Section meetings, webinars when relevant topics arise, and the Golf Day. The Golf Day will not be attended by myself, but golf is a popular and important sport across our Bespoke Stairlifts colleagues.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page).
This consultation sought views on how professions are brought into, or removed from, statutory regulation of health and social care professionals across the UK. The aim of regulation is to protect the public from harm, ensuring that any regulatory approach is proportionate and effective.
The government proposed additional powers under the Health and Care Bill to enable greater flexibility, including the ability to remove professions from regulation, close regulators, delegate functions more freely, and extend regulation to new groups such as senior NHS leaders. The consultation explored the criteria that should be used to assess whether professions should be regulated in the future.
At the time, there were no plans to significantly change the current balance of regulated professions, which was considered appropriate for managing risk without placing unnecessary burdens on the workforce. The consultation formed part of a wider programme of regulatory reform aimed at simplifying the system, improving consistency, and strengthening public protection, including a review into whether the number of professional regulators could be reduced to improve efficiency.
Download the relevant documents:
Click HERE to download the consultation document.
Click HERE to download the BHTA response to this consultation.