The British Healthcare Trades Association (BHTA) and Driving Mobility have published interim guidance for BHTA members about the UK Government’s spring 2024 update called ‘Using mobility scooters and powered wheelchairs’.
This interim guidance has been published by the BHTA and Driving Mobility following a notable (and somewhat confusing) update to the government document around “not in a class” mobility scooters and powerchairs.
“Not in a class” mobility scooters and powerchairs are a new class of mobility vehicle that was introduced in the government’s spring 2024 update. This new class has raised a lot of questions and concerns by BHTA members.
BHTA and Driving Mobility’s interim guidance is designed to help member companies understand the latest government update and outline clearly what the new ‘not in a class’ classification means.
This is followed by a series of questions (as identified by the by BHTA, Driving Mobility, and several member companies) that seek clarification from the government following its most recent update to ‘Using mobility scooters and powered wheelchairs’. The guidance will be updated in due course as the BHTA and Driving Mobility seek answers from relevant government stakeholders.
Download the BHTA guidance document in full here.
On 30 October 2024, Chancellor of the Exchequer Rachel Reeves delivered the Labour Party’s Autumn Budget to Parliament, detailing the UK Government’s tax and spending plans for the year ahead.
The topline announcements that will impact British Healthcare Trades Association (BHTA) members have been highlighted below.
Rachel Reeves announced that there will be no increase to National Insurance, VAT, or Income Tax for employees. Income Tax and National Insurance Contributions (NICs) thresholds will be unfrozen from 2028-29 onwards, which means that people will not be moved into higher tax brackets until then.
However, from 6 April 2025, the government is increasing the rate of employer NICs from 13.8 percent to 15 percent. In addition, the threshold at which businesses start paying National Insurance on a worker’s earnings will be lowered from £9,100 to £5,000.
The smallest businesses will be protected from this change, as the Employment Allowance will increase to £10,500 from £5,000 and be extended to all eligible employers by removing the £100,000 cap. The UK Government says that this means that 865,000 employers will pay no NICs next year.
The Autumn Budget 2024 also revealed that the National Minimum Wage will be increased by 6.7 percent, from £11.44 an hour to £12.21 hour, for people aged 21 and over. The National Minimum Wage will rise for people aged between 18 and 20-years old from £8.60 to £10.
Additionally, the weekly earnings limit for Carer’s Allowance will be increased to 16 hours at the National Living Wage, worth an additional £45 a week from April next year.
One of Labour’s seven key pillars for growth is to drive innovation with increased funding of STEM industries.
The chancellor also announced that Labour is setting a two percent productivity, efficiency, and savings target for 2025/26 for every government department.
Off the back of Lord Darzi’s independent review of the NHS, a 10-year plan for the NHS is due to be published by the government in spring 2025. This plan will set out reforms to transform the NHS from analogue to digital and more from model of sickness to prevention shift care from hospital to community.
In the budget statement, the chancellor confirmed an additional £22.6 billion for day-to-day spending over two years for the Department of Health and Social Care (DHSC), supporting Labour’s goal for the NHS to deliver an extra 40,000 elective appointments per week.
The settlement also confirms capital spending for DHSC will increase by £3.1 billion in 2025‑26 compared to 2023-24 outturn, rising to £13.6 billion, representing record levels of capital investment into health and a two-year average real terms growth rate of 10.9 percent.
Further investments into the NHS included £1 billion for a special fund to address physical infrastructure plus £1.5 billion for new diagnostic centres.
Additionally, Rachel Reeves announced £600 million of new grant funding to support social care. This is alongside an £86 million increase to the Disabled Facilities Grant (DFG).
Responding to the Autumn Budget 2024, David Stockdale, Chief Executive of the BHTA, said: “While we fully welcome additional funding for the NHS and local authorities, we are deeply concerned about the impact of rising costs on the private sector.
“Many of our members are small and medium enterprises, tied to fixed-price contracts with NHS suppliers and local authorities, and rising business costs could make them completely unsustainable.
“Taking on increased National Insurance and the Minimum Wage will be particularly costly without support. In fact, we are already hearing that without support this could ‘decimate’ vital sectors, like community equipment.
“Tax increases and other escalating business expenses threaten to offset any additional investment being made by the government. The hundreds of SMEs that we represent will bear the brunt if this budget despite the fact that we supply the NHS with the essential tech and products necessary to deliver timely, effective care. We stand ready and willing to work with the Government to ensure that this investment is not eroded by increased tax burdens on businesses.”
British Healthcare Trades Association (BHTA) member Prism Healthcare has announced the acquisition of Joerns Healthcare UK on 30 October 2024.
It means that Joerns Healthcare UK’s business, which is also a BHTA member company, and its well-known Oxford range of products, is now part of the Prism Healthcare Group.
With a heritage dating back to the 1950s, Oxford is one of the leading brands in the patient handling and rehabilitation product markets. The Oxford brand specialises in clinical hoisting equipment, slings, and bathing equipment.
The Oxford product ranges represent a strategic addition to the Prism Healthcare Group, which is dedicated to transforming lives in the home, long-term care, acute care, and paediatric settings.
Prism will take on board the full Oxford product set, including the ‘Professional’ and ‘Classic’ ranges, as well as complementary bathing products, slings, and other products supplied by Joerns UK.
Within its core UK market, Joerns UK is a supplier to the community equipment market via loan store operators and independent local authorities, as well as to NHS trusts, care homes, and dealers.
The acquisition of Joerns UK is expected to strengthen Prism’s position as one of the UK’s leading providers of safe patient handling, pressure area care, and specialist seating equipment for individuals with limited mobility.
Chris Morgan, Managing Director of Joerns UK, will take on an expanded role within the enlarged Prism group. He will lead Prism’s UK Homecare and Acute Care businesses, including leading the Joerns UK team within the enlarged UK group.
Chris commented: “I am delighted to have the opportunity to join the Prism Healthcare Group in this exciting new era and to continue the positive development of our company.
“I love working with the fantastic people in this industry and am delighted that the Prism group will support us to continue our successful growth. This will be for the shared benefit of our customers, our team and our supply chain partners.”
Jason Leek, CEO Prism Healthcare Group, added: “The Oxford range of products is an exciting addition to the Prism Healthcare Group. This acquisition strengthens our product offering, supports our expansion into the acute market, and, most importantly, allows us to provide our customers a broader offer.
“I am very excited that we can expand the value-add offering for our customers as well as enhancing our relationships with our suppliers. I am delighted to welcome Chris Morgan and the Joerns team to the group and look forward to working together.”
The UK Government has published an open consultation, which invites businesses to share their feedback on its new ‘Invest 2035: The UK’s Modern Industrial Strategy’ green paper.
The green paper will inform the development of the government’s new Industrial Strategy, which is the proposed plan to ease the investor journey and create long-term, inclusive, secure, and sustainable growth in the UK business sector. The final Industrial Strategy will be published in spring 2025, alongside the multi-year Spending Review.
Now the government is asking businesses to share their feedback on this green paper. It is seeking companies’ views on the government’s approach, including evidence, analysis, and policy ideas.
This deadline to respond to the consultation is 11.59pm on 24 November 2024. Respond to consultation via this link.
For BHTA members, the government’s new ‘Invest 2035: The UK’s Modern Industrial Strategy’ green paper is a chance for them to help shape the future of UK business and highlight the importance of the healthtech sector.
Published by Business and Trade Secretary, Jonathan Reynolds, and the Chancellor of the Exchequer, Rachel Reeves, the green paper sets out the government’s vision for a modern Industrial Strategy.
The Industrial Strategy is a 10-year plan that is designed to drive long-term growth in key sectors that is sustainable, resilient, and distributed across the country. It promises to deliver the certainty and stability businesses need to invest in the high-growth sectors that will drive the government’s growth mission.
The strategy’s goal is to capture a greater share of internationally mobile investment in strategic sectors and spur domestic businesses to boost their investment and scale up their growth, which the government states is an essential step in achieving sustainable, inclusive and resilient growth.
The key sectors the government will focus its modern Industrial Strategy on are advanced manufacturing; clean energy industries, creative industries; defence; digital and technologies; financial services; life sciences; and professional and business services.
In the next stage of development of the Industrial strategy, the government will prioritise subsectors within these broad sectors that meet its objectives and where there is evidence that policy can address barriers to growth. Ambitious and targeted sector plans will be designed in partnership with business, devolved governments, regions, experts, and other stakeholders, through bespoke arrangements tailored to each sector.
As BHTA members are at the forefront of the healthtech industry, it is important to respond and shape the next 10 years of industry.
The British Healthcare Trades Association (BHTA) has welcomed ISKOmed UK as a new member. ISKOmed UK is the UK subsidiary of ISKO Koch GmbH, which designs and manufactures specialist medical device equipment.
The BHTA recently caught up with Greg Whelan, Managing Director of ISKOmed UK, to learn more about Greg’s background, the firm’s range of specialist products, and how being part of the BHTA can help lobby for important change.
“The journey to ISKOmed UK has been quite an interesting one,” Greg exclaimed.
In 2017, Greg joined Nexus DMS (the exclusive ISKO Koch UK distributor), which was soon taken over by Apex Medical. In 2022, Greg was promoted to Director. At the same time, the ISKO Koch agreement amicably ended with the now rebranded Wellell.
Greg said: “Roll onto 2024 and I realised I loved the ISKO products and sector. The opportunity arose for me to join ISKOmed UK, and the rest is history.
“It’s been an inspirational journey in the healthcare sector so far. I’ve learnt so much from all those I’ve worked alongside, met incredible people, made local and international friends, but, most of all, being part of something that absolutely makes a difference to people’s lives, for me, is truly why I do this.”
ISKOmed UK is the UK subsidiary of ISKO Koch GmbH, which is a designer and manufacturer of specialist medical device equipment. In the UK, ISKOmed UK markets and demonstrates its range of specialist beds for individuals with more complex needs.
Greg said: “With the newly rebranded Rotadorm (previously Rotapro) representing our rotational chair bed/stand-up bed range and a much wider offering, including bariatric beds, standing frames, and physiotherapy rehabilitation couches, we are well positioned to accommodate a varied client base and their needs.”
The partnerships in the business bring in skillsets including sales and marketing, regulatory, distribution, design and manufacture, and, importantly for the UK market, a clinical input.
Stuart Barrow is the clinical director of ISKOmed UK.
“Stuart being a qualified occupational therapist for almost 25 years with an extensive background in social services and private equipment and adaptations was the perfect fit for our UK company,” Greg continued. “We are delighted to have him recently join us as our clinical director.”
Stuart continues to run Promoting Independence, a bespoke clinical practice that runs the Occupational Therapy Adaptation Conference (OTAC), making his day-to-day clinical skills and operational management a perfect fit for the business.
Being a BHTA member can give firms access to important, relevant, and timely information regarding supply chain issues.
Greg explained: “The ongoing issues facing the global economy have an impact on everyone’s daily life in some way, whether it’s cost of living, energy costs, or sourcing components.
“Our supply chain issues seem somewhat less with German manufacturing. We enjoy quick delivery times and fortunately do not suffer the well documented issues that shipping freight can be subjected too from the Far East.
“I believe that the BHTA support offered to the membership is vital where logistics is being affected, and, as a member previously, have utilised their knowledge in this area to assist the business.”
ISKOmed UK will be attending all of the remaining OTAC events in 2024 and throughout 2025. The firm is also the headliner sponsor of the Moving and Handling Conference in October 2025.
Greg added: “We are also greatly looking forward to the BHTA Awards Dinner 2024 in November, giving us a great opportunity to meet with colleagues and partners in the industry.”
Greg said that there could be more new products from ISKOmed UK very soon.
Greg has highlighted the benefits of being a member of the BHTA, which importantly includes being part of an association that represents companies’ interests and concerns and lobbies for change.
“As a recent new member and having been a member in my previous organisation, I wanted ISKOmed UK to enjoy the full benefit from being part of the association and to be an active component within it,” Greg explained.
“When you enter a marketplace in your own right, it’s important to be supported by a body that represents the interests and concerns of the healthcare sector and one that can take the voice of its membership and lobby for change on their behalf. The BHTA is that industry recognised association and, for the healthcare sector, the voice that is needed.
“Our first Section meeting is being kindly hosted by Medstrom on the 9th of October. I am personally looking forward to meeting my peers and offering relevant input as required.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed Manfred Sauer UK as a new member. Manfred Sauer UK is a specialist in continence management systems. Its high-quality and innovative products are often designed by end-users and healthcare professionals.
The BHTA recently caught up with Carol Hutching, Nursing Services Manager at Manfred Sauer UK, to learn more about her extensive background in nursing, all about Manfred Sauer UK and Manfred Sauer Care, and the value of BHTA membership.
Carol Hutchings is the nursing services manager at Manfred Sauer UK. She joined the company in November 2018 and has previously worked as a nurse specialist within other commercial companies. She, therefore, has a good understanding of the commercial world, but ultimately it is her patients who come first and finding the best solutions for them is foremost.
Carol began training as a nurse in September 1984 at what was then the Barking, Havering & Brentwood School of Nursing. Based at Harold Wood Hospital, Carol has fond memories of her training there and her subsequent position as a staff nurse on an acute medical ward. Carol remembers the hospital as a friendly and fun place to work. Everyone pulled together and supported each other, and the training was such that they learned ‘on the go’. Teaching and supervision were second to none, so she knew right from the start that nursing was the right pathway to follow.
Carol got married during her second year of training and had her first daughter three years later but has continued with her nursing throughout.
In 1996, by which time she was at a different hospital, Carol was feeling a bit disillusioned with the way things were managed on the wards and decided it was time to try something different. She applied for her first commercial nursing position, and, although surprised at the time, she got offered the post.
She has not looked back.
Carol enthuses: “To steal a phrase from my friend and colleague, Tracy, I feel that my job with Manfred Sauer is my ‘forever job’ and that I will be with the company until it either puts me out to grass or I give in to retirement.”
Carol says: “In spite of Manfred Sauer UK being established for over 25 years ago, many people are still unaware that Manfred Sauer is a real person. Not only that, he is an absolute inspiration!”
Manfred was born in Germany in 1944. At the age of 19 in the UK, he had a diving accident resulting in a spinal cord injury. He has had tetraplegia since 1963, and he underwent his rehabilitation at the Stoke Mandeville Spinal Unit in the days of its founder, Sir Ludwig Guttmann.
Following his accident, he noticed a real gap in continence management and a lack of options available. As a result, in 1965, he began to develop and market condom urinals or urinary sheaths. In 1976, he launched Manfred Sauer GmbH, which is now a firmly established business enjoying a large share in the rehabilitation marketplace for continence systems in Europe and an ever-growing market share in mainstream continence management in the UK.
Thanks to the insight of Manfred back in the 1960s, Manfred Sauer UK is also now well known in the continence market. The company seeks to offer high-quality, innovative products, which are often designed by end-users and healthcare professionals.
Manfred Sauer UK is based in Northampton and is the UK distributor for the Manfred Sauer product portfolio, offering users a diverse and extensive choice. The products are manufactured in Germany.
“They undergo rigorous testing before they are released into the marketplace, as we believe it is vital to get things right from the start,” adds Carol. “We offer more choices in urinary sheath sizes than any other manufacturer; leg bags with unique features and benefits which make a difference; Nephsys, a specially designed Nephrostomy system that can be worn around the waist; and more.”
Manfred Sauer Care is the company’s home delivery and nursing service division. It offers a personal service with professional care. This is delivered by a friendly and knowledgeable team that takes time to listen and understand.
“We not only offer a prescription home delivery service, but one that puts the needs of the user first,” Carol says. “We pride ourselves in the fact that we take time to ensure every order is managed with sensitivity, care and, understanding.”
The service offers a swift and efficient delivery to a chosen address on a day that suits. Personalised product customisation is available.
Manfred Sauer Care also supplies all manufacturers’ products, holding a comprehensive range to enable it to fulfil all prescriptions promptly. It accepts prescriptions by electronic prescription service, and a Popular Standing Order Service is available.
Manfred Sauer Care will dispense any brand of continence, stoma, and woundcare product available on NHS prescription, direct to the patient.
In recent years, Manfred Sauer UK has expanded significantly, as Carol explains: “We are known as a company that provides innovative products or products with a difference. We have the Bendi bag, designed specifically for wheelchair users, and the NephSys system for people struggling with the management of their nephrostomy/s.
“With the popularity of such products, our business has grown substantially over recent years. As a result, we have expanded, and we run our business over two units instead of the one, as we did for years.
“Our nursing team is growing, and our prescription team are seeing an ever-increasing number of referrals to our service.”
Manfred Sauer UK has recently joined the BHTA. As the company has a small team, one of the main benefits of becoming a BHTA member is being part of a larger industry community.
Carol says: “We are faced with constant challenges, such as trying to keep up with the impact of the Part IX consultation and changes in regulations. We hope that being a part of the community will strengthen our business relationships and increase our knowledge and understanding of industry changing events. We very much look forward to working together.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed ProSys International as a new member. ProSys International designs, develops, and manufactures a range of clinical supplies and medical devices for acute and secondary care environments.
The BHTA recently caught up with Gill Sims, Clinical & Commercial Director at ProSys International, to discover more about the firm, the value of being a BHTA member, and difficulties keeping up with the latest regulations.
Gill enjoyed a successful career in medical device sales for over 30 years. She has previously worked in the stoma, urology, wound, and obstetrics and gynaecology markets.
Gill recently joined ProSys International to support the firm’s vision and business development strategy in expanding its bowel management, pressure area care, and infection control portfolio in both primary and secondary care environments.
“As a registered nurse I am passionate in supporting healthcare professionals with best practice solutions to support and overcome the challenges faced in today’s clinical and home care settings,” Gill enthused. “Providing products and educational services to enable care of the highest standard is our goal and we are building a respected team to spread our reach and support at grass roots.”
Gill says that contributing to the development of exciting new products in the pipeline in a dynamic environment is incredibly rewarding. ProSys International’s overall goal is to deliver high-quality and cost-effective solutions, which involves multidisciplinary professionals supporting the firm’s projects from the outset.
The company anticipates launching its latest development in early 2025. This will mark the start of a programme that sees the true development of the ProSys International brand over the next three years.
Prosys International is a micro SME founded in the late 1990s by Graham Steer. As a mechanical and bioengineer, Graham grew the business with a focus on the design, development, and manufacturing of medical devices.
The company developed a range of products to assist in the management of highly infectious bodily fluids based upon super absorbent systems, and this subsequently led to the development of the Secco Faecal Management system. The Secco Faecal Management System Secco Protect™ is an easy-to-use system that reduces skin breakdown and pressure ulcer development, while preventing cross contamination. With its unique super absorbency technology, it contains spillages and odours as well as maintains patient dignity.
“Most recently a range of pressure relieving devices were added to the product portfolio, and this addition will be a focus for the business as we move in a new strategic direction,” Gill adds.
The ProSys International range of products are sold via a range of distribution channels including the NHS Supply Chain.
Gill explains that, for a small team, it is difficult to keep up to date with the latest regulations, as resources are stretched.
She says: “For any size organisation the trials and tribulations of endeavouring to comply with both regulatory and voluntary requirements in the 21st Century is like ‘pushing water uphill’, but with the added issue of reduced resources in a company the size of ProSys our small team can be stretched, regulatory compliance is without a doubt our biggest challenge ahead.
“Barry Holland, Regulatory Affairs Manager for the company, explains that the two main adverse events in recent history that caused most disruption within the compliance field have been the PIP Breast Implant Scandal of 2010 and Brexit in 2020.
“Regulations have been strengthened (and lengthened), Notified Bodies are now relying on State-of-the-Art obligations with typical guidelines such as MEDDEVs (although most don’t have any legal status), and now, if we’re lucky enough to sell our medical devices into Europe, our costs to comply with both the EU Medical Devices Regulations 2017/745 and the UK Medical Devices Regulations 2002 have doubled.
“Politicians continually say that “red tape” will be reduced, but unfortunately this never happens! Government Quangos continue to publish commitments that micro businesses and SMEs be given a “light touch” approach, but again we are yet to see this happen.
“The challenges for medical device compliance have never been tougher.”
Gill says that joining the BHTA as a member will help give ProSys International a collective voice. The BHTA can also provide valuable support and guidance in overcoming some of these challenges.
There are many benefits to becoming BHTA member. For Gill, the most value comes from regulatory support, networking opportunities, educational sessions, being part of a collective voice, and aligning with the BHTA Code of Practice.
Gill comments: “Joining the BHTA was a no-brainer for me, having worked for several member companies in the past, I have enjoyed the networking opportunities, educational events, and the collaborative approach to our industry challenges.
“The BHTA Code of Practice aligns so well with the ProSys mission and values and reflects a philosophy of care and support, which is very much at the forefront of all our activities.
“I am so looking forward to meeting with the Section members in the coming months and engaging in discussions that enhance quality of life for our customers whilst developing and growing our respective businesses.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed LendoCare as a new member. LendoCare’s goal is to simplify access to at-home medical equipment through rental models.
The BHTA recently caught up with Solomia Boretska, CEO/Co-founder of LendoCare, to find out more about the firm, its plans for the future, and how the BHTA can support with key issues.
Solomia is a neuroscientist by background, as she explained: “I volunteered with the MND Association during my studies and saw firsthand the difficulty of accessing equipment across the UK.”
That is when LendoCare was born.
“I started the business with my brother and co-founder to tackle the lack of digitalisation in the equipment hire process for customers,” Solomia continued.
LendoCare is building the digital equipment hire service for the UK, offering customers easy availability and a booking platform. Its mission is to tackle the postcode lottery of care by providing affordable healthcare equipment services at a national scale. Looking ahead, LendoCare plans to expand into the electric wheelchair and scooter sector.
LendoCare decided to become a BHTA member for several reasons.
As LendoCare expands, it is seeking support with medical device registration regulations and supply chain support. These are two areas where the BHTA can offer expert guidance.
LendoCare also wants to learn from other BHTA members in the space and receive up-to-date and relevant regulatory information.
Solomia added: “I’m keen to attend some in person events as well as Section meetings.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has recently welcomed Stairlift Recycling Ltd as a new member.
Stairlift Recycling Ltd removes used stairlifts and refurbishes them before offering them to those in need at reduced rates. Its refurbished stairlifts come with a lifetime warranty, providing customers with peace of mind.
The company’s mission is to enhance independent living by significantly lowering the cost of mobility equipment and reducing environmental waste.
Established in 2013, Stairlift Recycling Ltd has provided affordable, high-quality stairlifts for over 10 years. Its services help bridge the gap for individuals in need of affordable mobility solutions.
Stairlift Recycling Ltd has managed to overcome challenges around people being wary of purchasing second-hand or refurbished equipment.
The company explains: “The refurbished stairlift market is highly specialised and aimed at people with mobility issues, often the elderly or disabled. Raising awareness about the benefits of reconditioned stairlifts can be difficult, especially when new stairlifts by the big companies dominate the market.
“Consumers are wary of purchasing second-hand or refurbished equipment, especially devices like stairlifts. Overcoming these concerns through marketing and advertising is crucial.”
Stairlift Recycling Ltd decided to become a BHTA member to ensure it aligns with high industry standards and gains additional credibility in the healthcare market.
The BHTA is known for its strict Code of Practice, which is approved by the Chartered Trading Standards Institute (CTSI). By joining the BHTA, Stairlift Recycling Ltd can demonstrate its commitment to ethical business practices, customer protection, and safety standards.
Stairlift Recycling Ltd adds: “Being part of the BHTA helps us to reassure customers that our products and services meet rigorous quality and safety criteria. It also enhances trust, particularly for potential customers who are hesitant about purchasing refurbished mobility equipment.
“Moreover, BHTA membership allows us to network with other reputable healthcare businesses and stay informed on industry trends and regulations.”
The company is looking forward to attending any upcoming BHTA Regional Networking Lunches alongside BHTA Stairlifts and Access Section Meetings.
Looking ahead, Stairlift Recycling Ltd will expand its operations through localised hubs nationwide, which will help the firm deliver faster installation and maintenance services. Another focus is on creating job opportunities for veterans, helping ex-servicemen and women reintegrate into society by employing them in various roles within the company.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
On 10 September 2024, the British Healthcare Trades Association (BHTA) hosted a Dementia Awareness Training session for its members.
The half-day event took place at the NSPCC National Training Centre in Leicester, and the training was delivered by Nadine from the Alzheimer’s Society.
The aim of the session was to enable staff who interact with customers, both on the phone and in person, to feel more confident and skilled in supporting customers with dementia.
Key learning outcomes were for staff to learn what dementia is and how to spot the signs and symptoms; understand how the symptoms of dementia can affect a person’s behaviour and communication; and learn practical ways to support people with dementia in a customer-facing environment.
The engaging training also touched on:
The training has received positive feedback from attending BHTA members.
Hayley Smith, Operations Manager for Wenman Healthcare, commented: “I thoroughly enjoyed this course, I would say it’s been one of the most useful and interesting training courses I have attended. The trainer was excellent and had a vast experience of working with dementia which showed during the training and shared her own experiences which really helped.
“I now feel much more confident when I go to assess someone living with a form of dementia, it’s almost made me want to campaign for The Alzheimer’s Society to get the word out there!”
Claudia Davies, Prosthetist at Opcare, enthused: “Me and my colleague Jess both found the training incredibly useful for our role. Nadine was a very good speaker. She did an excellent job, and the content and delivery were relevant and interesting.
“I am an educator in our company, and I’ll be putting forward a request to get this training included in our base training.
“The only downside was the long commute, so if there were any different closer locations in future that would be appreciated.”
Recently, the British Healthcare Trades Association (BHTA) held its inaugural regional networking event in Kent for members, which proved to be a success.
The free event took place on 4 July at The Wharf in Dartford, where attendees enjoyed a complementary buffet lunch. All BHTA member companies and staff were invited.
The informal networking lunch was a chance for members to network across all BHTA Sections, so attendees could reconnect with familiar faces and meet new people they may not ordinarily have a chance to connect with.
Here’s what attendees had to say about the regional networking event:
Oksana Pylypenko, Project Production Manager from John Florence, said it was a “fantastic networking lunch”.
Gary Tidman, Director of Only Lifts, remarked: “All in all I thought it was great, having recently attended a joint section meeting it was all very familiar faces. There seemed to be good engagement cross industry as well. Would definitely attend another.”
Kylie Evans, Head of Mobility at Mark Bates, commented: “What a fantastic regional networking lunch organised by the British Healthcare Trades Association – hopefully the first of many. It was great meeting with other companies within the industry and discussing our different experiences. Myself and Danny Bates had a great time.”
The next BHTA regional networking event is taking place in the West Midlands at The Hatton Arms on 5 September from 12pm-2pm, where attendees can enjoy a free buffet lunch. Members can register for tickets here.
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Laura Squire, Chief Healthcare Quality & Access Officer at Medicines and Healthcare products Regulatory Agency (MHRA), discussed where UK medical device regulation is at now and what the future looks like.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Laura began by explaining the MHRA’s purpose in delivering the future regulatory framework of medical devices in the UK. Its goal is to deliver a robust and leading regulatory framework that prioritises patient and public safety. In delivering this regulatory framework, the MHRA’s chief goals are to deliver:
The new regulatory framework has been implemented via a series of Statutory Instruments (SIs), Laura explained. Further details are in the slide below.
Laura also provided details of where MHRA is at now with UK medical devices regulation and plans for 2024-2025. The slides below provide more information.
“We’re trying to be more transparent about our timescales,” Laura commented. “But it’s very difficult to be transparent about timescales when you’re doing legislative work, because there are certain things that are not within our gift in terms of timescales.”
A key point from Laura’ presentation was around international recognition. MHRA recently published a statement of policy intent, which outlined MHRA’s intention to recognise medical device approvals from Australia, the EU, Canada, and USA. It contained further details for the access routes depending on the device type, class, and prior approval.
“We are also working actively with Japan to bring them into the international recognition,” added Laura. “It’s slightly more complex there because of the population and understanding how they apply some of the international standards, but there is no doubt that Japan is a rigorous regulator, so we would trust it.
“We’re calling these comparable regulators, because I don’t like the phrase ‘trust’. It implies we don’t trust everybody else, and we do trust quite a lot of other regulators. It’s about the practicalities of making it work. At the moment, these countries are the ones that we think we can get to work, and we’ve worked with all these countries to try to design the framework.”
MHRA is testing the proposed framework in collaboration with industry and approved bodies, using a range of devices with existing approvals from these countries. Market access via international recognition would only be formally granted once the future core regulations are in force, Laura explained. The proposed framework may be updated based on these activities.
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Barney Willis, Deputy Head of Life Sciences at the Department for Business and Trade (DBT), explained how DBT provides practical support to UK medtech SMEs with exporting.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Barney began by explaining what the DBT does. The department brings together business and trade in a single department. Export and investment are the two pillars of the department. DBT also opens up new markets for businesses by removing barriers and negotiating trade deals, which can lead to practical opportunities opening up.
Barney provided some insightful UK medtech sector statistics. See them in the slide below.
Despite the UK having an innovative, productive, and fast-growing medtech sector, UK medtech exports are low relative to international comparators, he said. The UK imports more than it exports.
The key point from Barney’s presentation is that the DBT provides practical advice and support to SMEs to help them grow and export, which involves non-stop engagement. Barney outlined some of the practical support available to SMEs in the slide below.
Barney said: “We will competitively recruit between 10 and 14 companies, which will be UK SMEs that have got something competitive that we think has a chance of being successful in an overseas market.
“For example, I’m flying to Saudi Arabia with about 10 companies, which we recruited from across the assistive tech and medtech sectors, and we will use the convening power of the British Embassy to get them into rooms they wouldn’t otherwise get into.”
Importantly for SMEs, DBT has a network of international trade advisers across the south, midlands, and north of England, Barney explained. These advisers provide businesses with free and impartial export support. Additionally, they can help firms develop their export strategy, access masterclasses, link firms to specialist export advisers, and help firms make the most of DBT’s global network so they can grow their business overseas.
DBT’s overseas network spans over 100 markets with a global reach in more than 170 countries. These include Canada, the US, Germany, UAE, Japan, Spain, New Zealand, China, and more.
Barney added: “DBT has embedded staff in most of the markets you’re likely to care about, and certainly the large ones. These will be, in many cases, specialists who know the sector in their country. They will often be locally engaged.”
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Mark Chapman, Interim Director Medical Technology Digital & Diagnostics at the National Institute for Health and Care Excellence (NICE), delved into the NICE healthtech assessment lifecycle approach and innovative vs iterative healthcare products.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Mark began by explaining how NICE is transforming by developing guidance that is more:
Progress has been made on these changes, which are detailed on the slide below.
An important topic from Mark’s presentation was around whether products are innovative or iterative.
Mark said: “A product starts off massively transformative and innovative. Then, over time it iterates. By the end, it’s got a lot of additional items added to it. It’s the additional items that make it different to the predecessor, but you wouldn’t class it massively as innovative.
“The reason why it’s important to think about this is, for so many years, we’ve tried to polish what may just be another pair of shoes and convinced someone that they’re the better thing to have. That might be the case, but it’s not always the case.”
The MedTech Strategy touches on the right product for the right patient at the right time.
“When we think about innovation without differentiation, that’s what holds us back,” Mark explained. “Far too often, innovation has gone into the system, and the next innovation has come along. You don’t know whether the first one was the game-changer or the second one was the game-changer, because we’ve rarely done any full assessments.
“That’s what we want to shape NICE to be looking at more intentionally.”
With this in mind, NICE has introduced and refreshed its topic prioritisation programme. This allows NICE to select the right technologies for consideration of a NICE assessment, dependent on the evidence, availability, the access to it, and the need in the health and social care system.
Then, through various stages, NICE will start looking at how much this would cost, the system impact for that investment, population impact for that investment, and these may be cost saving. Whereas historically in the healthtech programme, everything was forced into proving cost saving.
“Once a product has been selected, we’ll embark upon a health technology assessment,” continued Mark. “A health technology assessment is a collective term that describes a set of methods and approaches to assess the value proposition of a technology.”
A key point from Mark’s presentation was around NICE’s life cycle approach to healthtech assessments. See the slide below for further details.
Where possible, real-world evidence (RWE) will be prioritised for late-stage healthtech assessments, added Mark.
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Andrew New, CEO of NHS Supply Chain, explored how NHS Supply Chain will change over the next five years to make it better to work in and with.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Andrew explained the fundamentals of the organisation: “NHS Supply Chain exists to try to simplify the way marketplaces work; to try to engage trusts on a collective basis so we get consistent decision-making, and it’s not sporadic as it has been historically; and to make these markets work more effectively.
“We’ve been doing a lot over the last year or so to reorganise the way we work at the same time as continuing to run very fast in delivering the benefits that all of our supply base offer to the NHS. None of this can be done without the whole system working together, and that’s a key principle of everything we’ve done.”
Andrew highlighted that NHS Supply Chain initially started out doing a fantastic job of focusing on what it was asked to do but not doing the job the NHS needs in the future. The slide below details some of the areas where NHS Supply Chain has built on solid foundations to ensure it is fit for the future.
In one year, NHS Supply Chain and suppliers have achieved a lot, Andrew explained. Headline achievements include:
He underlined that there is an opportunity to save £40 million across the NHS, but there is a backlog of work, and it requires clinical intervention.
Andrew shared NHS Supply Chain’s strategy and corporate priorities. See the slide below for further details.
One key point from Andrew’s presentation was around NHS Supply Chain’s work to enhance the clinical voice across the organisation.
“We need to enhance that voice both in the conversations we have with trusts as well as with suppliers,” he continued. “We’ve brought in a new national clinical director, Michelle Johnson, who is bringing together a clinical community to make sure we have clinically led decision-making everywhere. That is hugely valuable to us as an organisation, and we’re already seeing the benefits.”
NHS Supply Chain is going to clinically segment products in terms of priority, importance, value, and making a difference in healthcare outcomes. The organisation also wants to simplify prices so that there are not 10 different prices for the same thing.
See the slides below for an outline on the work NHS Supply Chain is doing to transform its commercial capabilities, strengthen the supply chain, and improve processes.
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Fiona Hilton, Director of Commercial Best Practice & Engagement for NHS England, discussed The Procurement Act 2023 and the Strategic Framework for NHS Commercial.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Fiona highlighted the NHS Commercial portfolio and how it all links together. This revolves around four central initiatives: the NHS Central Commercial Function (CCF) service offers, the Commercial Efficiencies Programme, the Procurement Act, and the Strategic Framework for NHS Commercial. See the slide below for further details.
“We’re trying to link the NHS much more into how the whole of central commercial government works, so that we can collaborate and engage with some of the standard practices that are already in place,” Fiona said.
One key point from Fiona’s presentation is that healthcare procurement is set to transform in 2024 with the introduction of two new procurement regimes: the Procurement Act 2023 and the Provider Selection Regime (PSR).
Fiona emphasised that the NHS believes that the Procurement Act 2023 is key to transforming procurement in the medtech sector. The Act will go live on 28 October 2024.
“We believe that the Procurement Act is a fundamental catalyst to enable change,” added Fiona. “It’s really key for us to be able to establish what we want to do on innovation, working with SMEs, and enabling greater transparency with our suppliers.”
The Procurement Act 2023, she said, will introduce a new competitive and flexible procedure that will enable the NHS to work innovatively and faster with suppliers. It simplifies the regulations that govern public procurement and promises increased commercial flexibility.
Additionally, within the Act, the Competitive Flexible Procedure will allow contracting authorities to design processes that best suit their needs, rather than follow suboptimal standardised procedures.
Importantly, Fiona stressed that the Act will give the NHS an enhanced to take into account poor performance suppliers and the potential debarment of those that do not improve, which will help the NHS improve outcomes.
Additionally, Fiona encouraged medtech suppliers to become familiar with the PSR, which launched in January 2024. It represents a new set of rules governing healthcare services in England. The PSR exempts healthcare contracts from the formal public procurement regime. Fiona added that the regime enables a more flexible, proportionate process when awarding healthcare contracts.
Another important topic from the presentation was around the Strategic Framework for NHS Commercial, which aims to be globally renowned, supporting the delivery of the world-class Commercial Function in healthcare, in patient care, and in outcomes. See the slide below for more information.
Fiona explained: “The Strategic Framework was put together originally in order to be able to support the whole of commercial healthcare for outcomes, not just about value for money upfront. It was about benefitting the whole of the life cycle, and the outcomes across all of commercial.”
The British Healthcare Trades Association (BHTA) recently hosted another successful conference that brought together healthcare leaders and suppliers to discuss how the changes made today will impact the future of the health service.
The sellout BHTA Conference 2024, ‘Health Tech in the UK: The next 5 years’, took place at the Northampton Town Centre Hotel on 21 May and was sponsored by Verlingue.
Boasting an impressive roster of key government and NHS speakers, engaging presentations throughout the day included topics on the MedTech Strategy one year on, the Procurement Act 2023, late-stage medical device assessments, practical export support for UK SMEs, UK medical device regulation changes, and much more.
Attendees had the chance to ask the speakers important questions during two Q&A panel discussions throughout the day.
The conference kicked off with a welcome from BHTA CEO David Stockdale, who highlighted some of the BHTA’s successful campaigns, how the BHTA lobbies to government to ensure its members’ voices are heard, and an overview of the BHTA Conference 2024.
Next, Lord Markham, Parliamentary Under-Secretary from the Department of Health and Social Care (DHSC), shared his opening remarks. Lord Markham outlined that the UK has massive potential to transform the medtech landscape over the next five years and highlighted relevant and successful government initiatives like Innovative Devices Access Pathway (IDAP), the MedTech Strategy, and late-stage medtech assessments.
David Lawson, Director of MedTech for DHSC, delivered a presentation titled ‘Value Not Cost’. He discussed the ‘The medical technology strategy: one year on’ report, the issues DHSC is trying to solve when it comes to the medtech sector, and value-based procurement.
Fiona Hilton, Director of Commercial Best Practice & Engagement for NHS England, discussed the Strategic Framework for NHS Commercial. Her presentation delved into how the Procurement Act 2023 will significantly change how the NHS works with suppliers and the Strategic Framework for NHS Commercial.
Andrew New, CEO of NHS Supply Chain, presented ‘One Year On – More to Come’. He talked about how NHS Supply Chain will change over the next five years to make it better to work with, and how it aims to enable an optimised, resilient, and sustainable supply chain.
Mark Chapman, Interim Director Medical Technology Digital & Diagnostics at NICE, commenced the afternoon presentations. His presentation was titled ‘NICE HealthTech Assessment: Focus on What Matters Most’. Mark explained the NICE HealthTech Assessment lifecycle approach and late-stage medical device assessments.
Barney Willis, Deputy Head of Life Sciences for the Department for Business and Trade (DBT), explained how DBT provides practical support to UK medtech SMEs with exporting. Barney provided an insight into how DBT promotes innovative UK medtech companies in key global export markets.
Before the closing remarks, Laura Squire, Chief Healthcare Quality & Access Officer at Medicines and Healthcare products Regulatory Agency (MHRA), delivered the final BHTA Conference 2024 presentation. Her talk, ‘How Regulation of Medical Devices in the UK is Changing’ explored where UK medical device regulation is at now and what the future looks like, alongside international recognition of medical devices.
Positive feedback from the day included:
“An excellent set of speakers and some thought-provoking questions. Given the make-up of BHTA membership, it was good to see several references to the importance of SME business from the speakers.”
“A very good event with really good Q&A sessions. The speakers and the topics they covered should have been of real value to members. I always go looking for 3 or 4 golden nuggets at a day like this, and there were several.”
“It was a really informative day, great speakers, content, location, room, and lunch.”
“It was obvious from how well it went that a lot of work has gone into it, so I hope all the team involved are justifiably proud of the day.”
Written by experts from the BHTA First Aid Medical Equipment (FAME) and Defibrillator Section.
Download the BHTA guidance document as a PDF here.
New data reveals that the NHS is missing out on procurements savings amounting to tens of millions of pounds.
In a report published today, the Public Accounts Committee (PAC) warns that NHS Supply Chain, which was created to save the NHS money through pooling hospitals’ purchasing power, has failed to persuade NHS trusts to use it to make billions in purchases.
The full report, ‘NHS Supply Chain and efficiencies in procurement: Twenty-Fourth Report of Session 2023–24’, can be read here.
NHS Supply Chain was created to solve the known problem that the NHS was not making the most of its collective buying power to get the lowest prices for its purchases.
PAC’s report finds that the organisation has so far failed to demonstrate that it is the answer the NHS needs. Of the £7.9 billion spent by NHS trusts on medical equipment and consumables, £3.4 billion is outside of NHS Supply Chain. This means that it is only achieving around 57 percent of market share to a target of 62 percent (a target revised down from an original 80 percent by 2023-24).
Trusts’ satisfaction with NHS Supply Chain is low and in steady decline (down to 54 percent in 2023-24 from a peak of 67 percent in 2021-22), according to the report. Over two-thirds of trusts say they shop elsewhere because of limited availability through NHS Supply Chain.
The report further raises concerns that a focus on costs may impact on the quality of outcomes for patients. The report, which finds that clinicians are not convinced that NHS England (NHSE) and NHS Supply Chain value quality over price, calls for clinicians to be involved in purchasing choices to ensure that better patient care is considered alongside value and cost.
David Stockdale, Chief Executive at BHTA, has underlined that the association and its members will continue to work alongside NHS Supply Chain to ensure procurement works for the whole of the medtech supply chain to ensure better patient outcomes.
“The BHTA and our members continue to be ready to work with NHS Supply Chain and the broader UK medtech supply chain to ensure procurement works for the whole of the supply chain, to ultimately deliver the patient outcomes we all want,” said David.
“We recognise the healthcare landscape is challenging for all parties currently and continue to believe that genuine engagement from all stakeholders will lead to the best outcomes.”
The report also questions the level of savings NHS Supply Chain reports it has made for the NHS. NHSE shared the organisation’s reported savings with it but using two different methods which generated two very different figures – £3.3 billion from 2016-17 to 2022-23, and £1.7 billion for the same period, risking confusion over how much NHS Supply Chain has actually saved. Trusts do not always recognise the savings that NHS Supply Chain reports, causing frustration and mistrust, PAC states.
PAC’s confidence in savings claimed by NHS Supply Chain is further undermined by the fact that the cumulative £3.3billion claimed has not been validated by either the UK Government or NHSE, with the organisation effectively marking its own homework.
Dame Meg Hillier MP, Chair of the Committee, said: “The problem NHS Supply Chain was created to address is well-established. Given the scale of the NHS’ collective billions of pounds worth of collective spend on procurement, ensuring the best value for money for the taxpayer is essential. But our report finds that trusts do not have the requisite confidence in NHS Supply Chain to utilise its services, leaving it at risk of being an answer to a question no-one is asking.
“Cost is of course only one factor when making high-stakes decisions around which equipment to use for patients, and it is essential that clinicians are given a seat at the table so that better patient care is considered alongside best value. All agree that high-quality equipment must be readily available to NHS trusts at the best possible price. The hard yards must now be put in to build trust in the systems that are there to deliver these outcomes.”
In response to PAC’s report, an NHS Supply Chain spokesperson stated: “We are committed to realising the full potential of NHS Supply Chain to deliver greater savings and efficiencies alongside a broader value proposition focussing on supply chain resilience, product safety, enabling access to innovation, social value, sustainability, and ethical considerations.
“We have redesigned NHS Supply Chain’s operating model and embarked on a major modernisation programme to upgrade key infrastructure and IT systems. We need to further improve and integrate our platforms to provide a more consistent experience for colleagues across the NHS and suppliers. As the NAO report highlighted our funding is managed on a year-by-year business cycle in line with NHS England’s business planning process.
“We are continuing to work together with the Department of Health and Social Care (DHSC), NHS England, NHS trusts, suppliers, and other system partners across the country to improve procurement in the NHS. This will be achieved through ongoing collaboration, partnership working and innovation.
“Over the last year we have been strengthening our engagement with our NHS partners to improve our understanding of their needs through our quarterly national and regional advisory forums, various panels and working groups. We are continuing to develop these engagement forums to ensure that they bring the voice of NHS colleagues and patients into the heart of our organisation. These engagement forums support our goals to make substantial improvements in satisfaction with our services by ensuring our business plans focus on those matters that will make the greatest difference to the NHS.
“NHS Supply Chain is clear that we can deliver over £1 billion of value by 2030. This can only be achieved by working in collaboration with all groups within the NHS, national bodies, industry associations, suppliers and NHS England. We have worked with NHS England and national representatives of the NHS trusts to develop a new standard saving methodology for the entire NHS and it’s expected that this method will be ready for all parties to use to calculate savings from April 2024. Our programme is aligned to this approach and reporting method.”
British Healthcare Trades Association (BHTA) member TGA, which supplies a wide range of mobility equipment, will be unveiling a new mobility scooter at Naidex 2024, the WHILL R.
This year’s Naidex takes place on 20 and 21 March at the NEC in Birmingham. TGA will be exhibiting on stand H110, where attendees will be able to get a first look at the new scooter.
The WHILL R is available in a smart scooter package with three- or four-wheel versions. It is designed to enable a diverse range of indoor and outdoor activities with a “fresh look”.
Inside, zero turn technology is a big plus, and outside, active suspension and high ground clearance mean stable driving over kerbs, grass, and gravel.
If owners use a car, then WHILL R quickly dismantles for the boot, and the lithium battery can be charged separately. Travelling by bus, train, or plane is equally as straightforward.
On arrival, there is10 miles of range with battery levels that are easy to see. The WHILL R further incorporates responsive controls and supportive seating.
Alongside launching WHILL R, TGA will also be demonstrating a selection of its established products on the stand, with new indoor and outdoor rollators. Scooters, powerchairs, wheelchairs, and wheelchair powerpacks will be available for test drives.
Visitors will also be able to try TGA’s new range of rise and recline chairs, Retreat and Retreat Plus. There will also be launching the latest walking aids range, including rollators Rollbuddy and Seata.
The British Healthcare Trades Association (BHTA) is working in partnership with Trusted Assessing and Care Training (TACT) to launch a brand-new course designed for retailers of independent living equipment.
The ‘Trusted Assessors: Assessing in the Retail Environment‘ course is designed to accredit retailer members as Trusted Assessors.
BHTA represents over 400 organisations in the UK who are involved in the manufacturing, distributing, and retailing of healthcare and assistive technology products. It operates a Code of Practice to ensure high-quality service levels for the sector.
This new training-based programme enables customer-facing staff to learn the skills involved in assessing for suitable home adaptations equipment. The course was developed by TACT in consultation with the BHTA and its members, and it is accredited by OCN London.
David Stockdale, Chief Executive at BHTA, commented: “This programme underlines BHTA’s commitment to quality and raising standards in the sector.
“The Trusted Assessor model is known and in widespread practice in health, social care, and housing services across the UK. This initiative enables our retail members to be aligned with a best practice approach in assessing for equipment that in turn means they can be integrated into local pathways.
“Older and disabled people can expect to gain faster access to important solutions for their independence and be confident in the impartial advice provided.”
Retailers of equipment for independent living are experts in the product solutions they range, and this enables them to check suitability and tailor products to individual people’s needs. Many retailers are relied on in their local areas to visit people at home and demonstrate equipment to help people to live independently.
The Trusted Assessor model is based in occupational therapy models of practice and learning this approach enables an Assessor to evaluate the person and their environment in a systematic way to identify the best solution. Assessors are taught when to refer a case to an occupational therapist (OT), and this ensures best use of staff and resources whilst speeding up access to much-needed equipment.
“We’re delighted to be working with BHTA to provide this Trusted Assessor course to their members,” said Clare Barber, Director of TACT and an OT specialising in this field. “It’s a splendid example of how staff already visiting older and disabled people at home can be taught to carry out simple assessments for home adaptations with a best practice approach based on the Comptency Framework.
“Expanding the range of Assessors working in the UK by harnessing the skills of this specialist retail sector is an innovative way of speeding up access to much-needed equipment.”
The announcement of the new course follows several months of consultation with the BHTA and its members.
The course has also received positive feedback from TPG DisableAids, a mobility equipment retailer and a member of the BHTA.
Alastair Gibbs, the director of TPG DisableAids, commented: “For TPG DisableAids the Trusted Assessor scheme has been a real boost. We have various staff trained from Level 2 to Level 4 and it has given us some real credibility with a number of housing associations and local authorities. Those that were looking for a differentiator and an indicator of commitment to quality found it in our association to BHTA and Trusted Assessor.”
BHTA members can find out more by email TACT on info@trustedassessing.com or visiting the TACT website and completing an enquiry.
The British Healthcare Trades Association (BHTA) has recently welcomed Vanilla Blush as a new member. Vanilla Blush specialises in intimate healthcare apparel and devices for individuals who have undergone abdominal wall surgery.
The BHTA recently caught up with Nicola Dames, CEO of Vanilla Blush, to hear more about how the firm began, its unique products that combine fashion and healthcare while improving the lives of patients, and the tangible benefits of BHTA membership.
Nicola Dames, originally from Dublin, embarked on her journey toward nursing by leaving Ireland in 1998 to pursue a nursing course at Kingston University and St. George’s Hospital in Tooting, London. Before venturing into nursing, Nicola gained experience working in pharmacies across Dublin, where she served notable figures such as Fr. Ted and Lisa Stansfield.
Her career path took her to Brown Thomas, a prestigious department store, where she further honed her skills in customer service and retail. After qualifying as a nurse, Nicola discovered her passion for neurology, particularly within the realm of neuro-intensive care units (ITU).
However, her journey took an unexpected turn when she was diagnosed with ulcerative colitis. Despite this challenge, she found unwavering support in her now-husband, who accepted her illness without hesitation and proposed to her.
Following their marriage, Nicola and her husband, a secondary school teacher and fellow ITU nurse, made the bold decision to leave their jobs and embark on a new adventure in Spain.
Nicola commented: “After our time in Spain, my illness started to resurface, and despite medication, it became increasingly difficult to manage. Following two hospitalisations, the realisation dawned that I needed to be closer to home for better medical support. With my husband being Scottish, we made the decision to settle in Glasgow.
“In 2006, just one year into our marriage, I received the joyous news that I was pregnant. However, this happiness was short-lived as I was soon admitted to the hospital due to complications. Within a few weeks, I experienced the heart-breaking loss of both the baby and my large bowel. It was during this tumultuous time that I underwent surgery, resulting in the creation of a stoma (Ileostomy).”
Vanilla Blush was born out of this journey.
Vanilla Blush unfolds a compelling narrative rooted in Nicola’s transformative journey from nursing to fashion, coupled with her personal battle with ulcerative colitis. This distinctive fusion of healthcare and design expertise propels the creation of intimate health apparel and medical devices for individuals with stoma/ostomy or hernias post-surgery.
Noteworthy milestones, such as winning awards, launching medical devices, and delving into university-led research, underscore the company’s commitment to innovation and enhancing the lives of those who’ve undergone major surgeries.
The global reach, team expansion, and recent initiatives, like the launch of a new website, signify continued growth and impact. Furthermore, the emphasis on working collaboratively with all partners in the industry, making Vanilla Blush data-rich, adds a layer of sophistication to its narrative—highlighting a commitment to comprehensive industry engagement and knowledge.
Overall, it’s a story of resilience, purpose, and ongoing dedication to advancing healthcare solutions.
Discussing some of the challenges Vanilla Blush faces, Nicola commented: “As a small business deeply rooted in patient care, we understand the critical balance between clinical necessity and patient experience. In the dynamic landscape of cost-saving initiatives within the NHS, where decisions often hinge on distinguishing between luxury and clinical need, we proudly stand as innovators who prioritise both.
“Our garments, born out of empathy and expertise, are more than just products; they are solutions meticulously crafted to enhance patient well-being.
“While larger competitors may have the resources to reach decision-makers first, we advocate for a fair and inclusive evaluation of innovative solutions from small businesses. Our commitment to excellence isn’t measured by the size of our team, but by the impact of our patient-centric approach.
“We invite policy and regulation decisionmakers to recognise the unique value that smaller, innovative businesses bring to the healthcare landscape – a value that extends beyond the balance sheets to the very lives we aim to improve.”
Vanilla Blush decided to become a BHTA member for several compelling reasons, as Nicola explained: “First and foremost, our commitment to providing high-quality products and services aligned closely with the BHTA’s mission to promote excellence within the healthcare industry. We first heard about the BHTA through industry networks and recognised it as a reputable and influential organisation within the healthcare sector.”
Nicola added that by joining the association, Vanilla Blush gains access to a wealth of resources, expertise, and networking opportunities.
“This includes access to training and educational programs, regulatory guidance, and industry updates, all of which are invaluable for staying abreast of the latest developments and best practices in our field,” continued Nicola.
“Furthermore, being a member of the BHTA provides us with a platform to engage with other industry professionals, exchange ideas, and collaborate on initiatives that benefit the wider healthcare community. This not only enhances our visibility and credibility within the industry but also fosters partnerships and opportunities for growth.
“Specifically for our business, the BHTA can support us in various ways. This includes advocacy and representation on regulatory matters, ensuring that our interests are effectively represented at the policy level. Additionally, the association offers support with compliance and quality assurance, helping us to uphold the highest standards of product safety and efficacy.
“Moreover, being part of a larger association like the BHTA provides us with a sense of belonging to a community of like-minded professionals who share our commitment to excellence in healthcare. This collective strength enables us to amplify our voice, influence positive change, and drive innovation within the industry.
“In summary, our decision to become a BHTA member was driven by our shared values, the tangible benefits of membership, and the opportunities for collaboration and growth that it affords. We are confident that our partnership with the BHTA will not only support our business goals but also contribute to advancing healthcare standards and improving patient outcomes.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Topro, a manufacturer of mobility products that help people regain their independence, has recently become a member of the British Healthcare Trades Association (BHTA). The company is best known for its high-quality rollators.
The BHTA recently caught up with Terence Clark, UK Country Director for Topro, to delve into Topro’s product offering, how joining the BHTA helps the firm to be more credible, and its future plans.
Terence joined Topro after considerable experience in the stairlift sector.
“Previously I worked for 10 years at Stannah Stairlifts as its local authority sales manager and before that for 24 years as Head of Sales at Clark and Partners, our own large dealership with multiple outlets and substantial sales into the public sector,” said Terence. “Both these companies would have been considered the best in field, and when I was considering leaving Stannah I knew I wanted to work for a company with similar values and levels of expertise.”
Always committing to the business he works for, Terence wanted a position at a smaller firm where he could have a larger impact. He saw the Topro job advertised in THIIS and called to have a chat.
“I found an instant rapport with the company and its aims,” he recalled. “The role at Topro is a good combination of the elements I liked in both previous roles/companies and allows me to use my strengths and my experience to good effect.”
Topro mobility products are manufactured in Norway. They are the “best in class”, according to Terence.
“Coming from Stannah, I knew that quality products are a huge part of the success of any organisation. We have also invested heavily in logistics, staffing, IT, and systems to equip the new Topro UK to compete at every level with new products in the pipeline to further complement our current ranges.”
Topro’s range of rollators include the new feature-rich indoor rollator Hestia, the indoor/outdoor hard-working Original, the multi-option 5G, the rugged Olympus ATR (All Terrian Rollator), and the attractive and advanced Pegasus carbon rollator.
In addition, there is the Neuro, which uses reverse logic braking to help clients with conditions like Parkinson’s to stay safe and active as long as possible. Lastly, the Forearm Walker2, one of Topro’s best-sellers, is a practical, lightweight, and stable forearm walker designed to provide great upper body support.
Terence added: “Taurus dealers have access to the Taurus range of walkers. With its growing use throughout the NHS and rehab centres, Taurus offers flexibility and stability, helping clients relearn to walk after surgery or other conditions where they may have become unstable or unsteady.
“The significant investment of the owners has meant that Topro competes at the highest standard on the world stage, and it was decided to look for a larger UK market share and a wider profile within the dealership network and the NHS. I was tasked with overhauling the whole UK business, and this is what has happened.”
Discussing overcoming challenges in the current business climate, Terence commented: “There are always challenges in business, and the impact of the cost-of-living crisis, coupled with various supply issues over past years, and of course Brexit and the changes that has created in legislation etc. are felt by all companies.
“We have a team committed to providing added value and an extremely well-regarded product offering working alongside the BHTA; we really are ready for the future.”
Becoming a BHTA member adds credibility to Topro.
Terence said: “I have been involved with the BHTA for decades and value its purposes, input, and advice.
“At Topro UK, I recognise that in order to be credible we need to connect with other manufacturers and dealers and gain depth of understanding of new and existing legislation and how this affects our world.
“We will be involved and a proactive part of BHTA. I look forward to integrating, meeting, and renewing friendships over the coming months.”
Topro will be attending several large exhibitions and conferences in 2024, including Naidex, the British Orthopaedic Conference, and the OT show.
Beyond this, Topro will be building on its reputation on the following five pillars, based on Terence’s knowledge of what is important to dealerships after 24 years as a mobility dealer:
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
With funding in the NHS and hospital discharges creating pressure on health and care services on a daily basis, it is possible to find equipment solutions yourself with help from British Healthcare Trades Association (BHTA) members.
This guidance article is designed to advise consumers about the options available when self-funding (paying for equipment yourself) that can help you or a family member return home quicker and maintain an independent life.
Some independent living products are less expensive than you think and can make all the difference between a longer stay in hospital or a quicker discharge. Accepting using a product that improves your independence can also prevent the need to go to a hospital in the first place.
Member companies have skilled and trained staff across the UK, who are already working closely with the NHS and other healthcare professionals and are uniquely placed to help.
Take the first steps by talking to your local BHTA retailer and find out about the products that can assist you to be independent and mobile.
We have put products you might need into room settings to help guide you through the types of things you might want to consider to help you around your home. There are many products that are affordable to make things easier for you.
If you have arthritis or have had a stroke, there is shaped handle cutlery that gives you a better grip to help you eat. They are easy to take with you when eating out, so you can enjoy your meals without having to ask for assistance to have food cut up. If you prefer your own cutlery, foam grips can easily slip on to give you a better grip.
Cups with lids and two handles, plates with raised edges, together with non-slip mats can help you eat. Other useful items to consider are openers for jars and tins, cleaning and cooking equipment, a wheeled trolley, or a one-handed tray, which will enable you to move food from the kitchen to the table.
That designer sofa that you bought years ago can suddenly be too low if you’re struggling to sit down or stand back up. You can choose block raisers, making it easier to get on and off, but if this is a struggle you can choose a high-backed chair that can be tailored to your height.
If you need assistance all the way to standing, a gentle riser recliner chair with motors will lift you to a standing position at the touch of a button. Relaxing is the opposite flick of the controls. With a wide range of fabric, you can choose a chair to match close to your existing furniture.
As we get older, it’s not always easy to bend the knees to sit on the toilet, so there are many choices you can consider to improve the situation. A four-inch raised toilet seat on top of your existing toilet can help you to sit down without the help of a carer.
If you’re a bit unsteady and have balance issues, a toilet frame with seat can help you to get up and down easier. These can sometimes save having a commode in other rooms, such as the bedroom, but the choice is available to meet the different needs of everyone. Some commodes can have a dual function as a shower chair, giving the additional benefit of two ways of independent living.
Having a bath sometimes becomes more difficult when you are unable to lift yourself in and out and lift your legs over the side. Portable bath lifts can offer a solution. The bath lift sits in the bottom of your existing bath, and, once you have side transferred onto the seat, the battery-powered motor lowers you gently into the water to enable you to relax and wash. The advantage of a bath lift is that some are removable for other bath users in the home and can travel with you in the car if going away on holiday.
Another useful washing aid is a non-slip bathmat, designed to make bathing safe and create a secure environment.
If a bath is no longer an option, some BHTA members will be able to offer level access showers or a wet room, but these require specialist advice and assessments.
Handrails and bannisters down the side may just be the help you need to navigate your stairs, but when getting to your bedroom becomes too difficult you still have choices.
Stairlifts or through-floor lifts allow you to stay in your own home longer. It may seem like an expensive option, but compared to the cost of moving house or into a care home, this could be a better option to consider.
BHTA members have the knowledge and skills to advise you what your best solution is. They can help guide you through any grants that may be available.
Specialist profiling beds, rails, and pillows can make a difference to a great night’s sleep. If you have to spend more time in bed, profiling beds offer you multi-positioning allowing you to sit up, lie down, and help to redistribute pressure by the ease of changing position. There are plenty of choices you can make inside your home to make life easier and are all available through your local BHTA retailers and suppliers.
Sometimes you can manage to move around the home but going further afield can be another challenge. The next section demonstrates some of the choices you may wish to consider.
Walking can become more difficult and reduce the range you can travel in your local community or further afield. If you need a small amount of walking assistance, a rollator shopping trolley can offer you support when walking, and some have seats to allow you to rest when you need to.
Mobility scooters open up further choices depending on your aims, and a BHTA retailer will be able to advise you. A lightweight transportable scooter can be dismantled and put into the boot of your car for visits to other places and to take on holiday. These will offer a reduced battery range, as their size is smaller to make them easier to lift.
A mid-range scooter for use on the pavement offers bigger batteries, longer range, and better kerb climbing with larger wheels. These are ideal for getting to your local shops.
If you have been a car driver, the loss of a car may mean that you want to consider a mobility scooter for use in the road, allowing you to go further. These can go up to 8mph and may offer you the range to continue your adventures and go that bit further.
Help and advice is free from all BHTA member companies, all of which sign up to our Code of Practice, allowing you to buy with confidence.
Experts from the British Healthcare Trades Association (BHTA) First Aid Medical Equipment (FAME) Section have produced new guidance for guardians who are responsible for the maintenance and upkeep of public access defibrillators in their workplace or community to ensure they are “ready to rescue”.
Public access automated external defibrillators (AEDs) are gradually becoming more available, particularly after the UK Government initiative to have them in every school. However, many are not properly maintained, and, in an emergency, this could mean that they are rendered useless.
Most of the time, these AEDs sit waiting for the potential to save a life, but it is important to regularly check them so that they are ready to rescue when the moments matter.
For those able to purchase a public access AED for their area/club, it is important that a guardian(s) is assigned to keep the pads, devices, and cabinets in a condition that enables them to save a life if they are ever called upon.
The BHTA FAME Section felt that it was important to raise awareness of the ease of these weekly checks that will ensure that their devices are ready to rescue if ever required.
As part of the section’s strategy last year, they worked together to produce the new guidance document, titled ‘Is your defibrillator ready to rescue?’.
Read this helpful defibrillator guidance here, where there is also the option to download it as a PDF.
Written by experts from the BHTA First Aid Medical Equipment (FAME) Section.
View and download this guidance as a PDF here.
Automated external defibrillators (AEDs) are vital life-saving devices and should be checked regularly to make sure they are ready to be used in an emergency.
Add these simple checks into your weekly routine, for example after checking your fire alarms and other safety systems, to ensure your device is ready to rescue.
1. Can you open the cabinet easily?
2. Is the AED missing?
3. Are the AED pads in date?
4. Is the AED showing low or no battery?
5. Is the AED showing an error?
Written by experts from the BHTA Stairlifts and Access Section.
View and download this guidance as a PDF here.
When looking to buy a reconditioned or second-hand stairlift, consider these six essential points:
1. The stairlift is being installed by a BHTA member company or a company with whose practices and policies you are comfortable.
2. An in-home assessment is made that takes account of the person(s) using the stairlift and the staircase in which it is to be fitted. A survey should be conducted as part of the sales purchase.
3. A warranty period and service cover are included. The stairlift should be installed with a callout number supplied. Check the engineer response time.
4. Stairlifts for curved staircases have unique needs. This means when you buy are conditioned stairlift for your curved staircase, the rails should be made to measure.
5. Consider the many factors that will influence the lifespan of a stairlift. These include age, appropriate usage, number of installations, and regular service.
6. An instruction manual should be supplied for the stairlift. Upon installation, a full user demonstration must be given.
Orthoses are medical devices that are applied externally to the body for therapeutic effect. Orthoses are designed to alter the biomechanics of the human body. They may be used to redistribute pressures acting on the body, offload or immobilise painful joints, improve stability, optimise body alignment, and improve walking patterns.
Examples of orthoses include footwear, inlays, simple insoles, bespoke devices, braces, splints, supports, and callipers. Orthoses can be prescribed for all parts of the body, from the head to the toes.
There are many types of patients who may benefit from an orthotic device, these include people with:
If you would like to know if an orthosis can help you, it is always best to speak with your GP or healthcare professional.
The goals of treatment will be different for each person who uses an orthotic device.
For some, an orthosis will enable them to carry out their daily activities with less pain, helping them to maximise their lifestyle. Others will use an orthosis to help improve their mobility and undertake tasks that would otherwise be a challenge or unachievable.
Surgeries carry risks, and not every person may be a candidate for an operation. Orthoses are routinely used as an alternative to surgery or as a tool to help a person until they are fit and well for an operation. Post-surgical rehabilitation and recuperation timescales can be lengthy and therefore using an orthosis can help a person postpone or delay surgery until a convenient period in their life.
Orthoses are often used in wound prevention, particularly for those identified at high risk of tissue breakdown. Use of an orthosis in this manner may allow a person to maintain their current lifestyle with confidence, given the knowledge that their body is being protected.
To find out which type of device will work best, a thorough biomechanical assessment is advised. This can be provided by an orthotist who is a healthcare professional qualified to assess, prescribe, and supply orthoses.
For many, a simple ‘off the shelf’ or ‘over the counter’ device may be sufficient to help them manage their condition. For those with more serious, complex, or critical health conditions, provision of a tailored or fully bespoke orthosis may be in their best interests. This will be decided between you and the orthotist.
Orthotists are allied health professionals (AHPs) who assess for, prescribe, and fit orthoses. They are HCPC registered and regulated. The status of an orthotist can be checked via the HCPC website.
Orthotists complete in-depth university teaching to ensure expert knowledge of the body: its anatomy, function, and pathology. Training develops skills in biomechanics, material science, engineering design, and workshop craft.
Orthotists are uniquely placed to offer the best services to those who may require an orthosis. Whilst there are many orthotic specific services, orthotists are increasingly integrating with their healthcare colleagues to provide joined up services.
Orthotists can work in both the NHS and independent service sectors.
An orthotic consultation should start with a discussion about your medical history and current health conditions that you would like the orthotist to help manage. Your aims and goals of treatment should always be considered.
With your consent, a physical assessment will be undertaken, and the orthotist will explain their findings. For some health conditions, the orthotist may advise that further tests or imaging are required to learn more about your alignment. If your health condition affects your walking, it is normal for the orthotists to observe your gait (walking pattern) to examine how this can be made more efficient or more comfortable.
It is always useful to bring with you any orthoses that have been prescribed in the past. This will help the orthotist to see what has or hasn’t been successful.
After assessment, the orthotist will formulate an orthotic prescription. This is a design blueprint that details the specifications for the device that you will require. At all times, the orthotist will consult with you to consider your preference, if there are different styles available or aesthetic options.
Once a prescription is agreed, the orthotist will take measurements required to allow manufacture of your orthosis. Sometimes a foam impression box, 3D scans, moulds, or plaster casts of the body may be required to ensure a bespoke fitting orthosis can be made.
The orthotist will arrange a treatment cycle including fitting and tailoring sessions, supply appointments, and a review format. When you are supplied your device, you should be given full instructions as to how to use and care for the orthosis as well as on how to adapt to the correction level.
Referral routes to NHS services will vary on a local level. Typically, this will be via your GP, consultant, or healthcare therapist. In some regions, you may be able to self-refer to your orthotics service.
Many NHS services are contracted out to independent orthotic service providers, many of whom are BHTA members.
You can also arrange to see an orthotist privately. Private treatment may be an option for a person who requires additional devices to that provided by their local NHS service, expedited supply of an orthosis, a specialist orthosis for sporting or vocational use, and secondary consulting opinions.
All expected consultation fees and anticipated product fees should be outlined to you at the time that you book a private consultation.
When buying orthoses privately for your own personal use you may not have to pay VAT. Where this is the case, your provider will ask you to complete a VAT relief claim form and will then deduct the VAT.
Ensuring that the manufacturer of your orthosis and/or the provider of your orthotic service are BHTA members is important for several reasons. BHTA members subscribe to a Code of Practice that is designed to protect the consumer and encourage higher standards than those simply outlined by law. Should you be in the unfortunate position that you require to make a complaint, BHTA members are signed up to an impartial complaints and mediation service.
A list of BHTA members is available on the BHTA website here. Search for orthotics to find manufacturers and suppliers.
The British Association of Prosthetists and Orthotists (BAPO)
www.bapo.com
The Health and Care Professions Council (HCPC)
www.hcpc-uk.org
The International Society of Prosthetists and Orthotists (ISPO)
www.ispoint.org
NHS Choices
www.nhs.uk
British Healthcare Trades Association (BHTA) member Stiltz, supported by Occupational Therapist (OT) Stuart Barrow, will unveil the new Trio Classic L Homelift alongside showcase theatre sessions at the OT Show.
The Trio Classic L Homelift is designed to provide greater accessibility and comfort for manual and powered wheelchair users. It features a large platform size and specialist features that cater for diverse mobility requirements, Stiltz says.
Its future-proofing design also maintains suitability if users’ needs change over time, which is important for when OTs are assessing a client’s prognosis, according to Stiltz.
The Trio Classic L will be available for live trials on stand E35, and its ability to provide better client outcomes will be explained in the Stiltz Showcase Theatre sessions.
‘Introducing Trio Classic L – the new versatile homelift from Stiltz’ will be delivered in the Showcase Theatre at the OT Show at 12-12.30pm on 22 November and 11.30am-12pm on 23 November.
In the presentation, Mike Lord, Stiltz CEO; Gino Farruggio, Stiltz Trade Sales Director; and OT Stuart Barrow will highlight how the new homelift resolves challenging transfers for carers and wheelchair users with more complex needs.
Stuart will discuss the advantages of the Trio Classic L from an occupational point of view, Mike will provide a holistic overview of the business, and Gino will illustrate the latest assistive technology from Stiltz thatincludes remote diagnostics.
In addition, the latest Stiltz customer video will be broadcast, which highlights the occupational advantages of a homelift for paediatric clients and their families.
The Trio Classic L Homelift has a wider, fully powered door, which facilitates easier ingress for larger powered wheelchairs, enhanced by near-level access. The lift car is fully enclosed for added safety and reassurance, whether standing or in a wheelchair. There is the option for full or half-height doors. The homelift has a safe working load of 250kg.
Stuart commented: “As an Occupational Therapist when working with a client and looking at their home environment there are key considerations during the assessment process.
“I would look at mobility and can this be enhanced or maintained. Independence in daily activities. Safety and falls prevention. Mental health, social engagement, ageing in place and customisation and specific needs of the client and if applicable their family.
“I would then look at energy conservation, hobbies, leisure and interests at home, and how to support care givers when looking at suitable adaptations. It is great to have this new homelift to complement the existing Stiltz range as this opens up more options to facilitate identified needs at home.”
When you buy the equipment that is right for you, it can make a real difference to your quality of life, giving you freedom and independence. Whatever you need, this step-by-step guide is designed to help you make that right choice.
You need to be sure about what you need. There may well be so much choice out there that the right product for you may not be obvious. So, take advice, and, if you can, try before you buy. If you need professional help, contact your doctor, who may refer you to an occupational therapist or, for certain equipment, recommend a physiotherapist or speech therapist.
You need to know where to buy. Again, you’ll be spoilt for choice! You can find products in retail shops and stores as well as via mail order and the internet. If you are buying from the internet or via mail order, remember that whilst the prices may be keen, you can’t try before you buy or discuss your requirements face to face. There are two useful website links which can spell out your rights on distance selling in this article.
Many retailers are members of the British Healthcare Trades Association (BHTA), specialists in what they do, which means that you can buy with confidence because they are governed by their Code of Practice, the only one in this industry to be approved by The Chartered Trading Standards Institute.
Wherever you choose, try to have someone with you, like a friend or relative, and do test and try the equipment before committing yourself. BHTA members will guide you through the selection process looking at your current and future needs.
There are consumer exhibitions and shows throughout the year like Naidex, Kidz to Adultz, and Mobility Roadshow, where you can see and compare new products, and get the information you need to make an informed choice. See upcoming exhibitions here.
You need to know how much to pay. It makes sense to spend some time whether you need something as straightforward as a walking stick or a mobility scooter, spending a few pounds or investing thousands. You need real value for money: price is obviously part of it but so are the quality of service, the assessment of your needs, the guarantees, and warranties. Make sure that you understand the terms and conditions and the cancellation period (if there is one), should you change your mind or have second thoughts.
If you are disabled, you may not have to pay VAT, so check when you are buying. You may even get equipment free from your local council if you are eligible. A scheme runs in some parts of the country where you can get a voucher or prescription to redeem at an accredited retailer. It could also be worth your while contacting your local council or NHS trust, as they might have schemes to help. Your local BHTA retailer will guide you through the process.
Unfortunately, sometimes things do go wrong. Hopefully, with common sense and goodwill, matters can be sorted out amicably to everyone’s satisfaction before resorting to the law.
If you have bought from a BHTA member company – and there are over 400 member companies in the UK – you have the reassurance of the Code of Practice. All companies adhere to the code, which rigorously upholds your interests. It is the only one in the industry to be approved by the Chartered Trading Standards Institute. See a copy of the Code of Practice here.
If the company involved is not a BHTA member, you should contact your local Citizens Advice Bureau through www.citizensadvice.org.uk or phone 03454 04 05 06 (03454 04 05 05 Welsh language).
These are some of the organisations which provide information and advice.
Which?: Impartial advice and in-depth reviews.
Grants: Grants are available through local authorities for house adaptations and equipment. The main sources are Disabled Facilities Grant (DFGs) in England, Wales, and Northern Ireland or an Equipment and Adaptations Grant in Scotland. You must apply before buying equipment or starting any work.
DFGs are available to disabled people who own or rent their home. They can also be paid to landlords on behalf of tenants. The grant is means-tested, so the amount paid depends on your income and savings. The authority pays the grant but has to consult the social services department to find out if you need the adaptation or equipment and whether it will be appropriate for you.
The whole process can take some months. DFGs may be mandatory or discretionary. If the work is essential for you to be able to move around your home, you will be considered for a mandatory grant. You may qualify for a grant if, for example, your disability makes climbing the stairs virtually impossible and if you need the stairs to reach an essential facility such as a bathroom.
At the time of publishing this article, the latest information about grants and repair assistance is available at the following web addresses:
Living Made Easy: Offering clear, practical advice, this is a website that lets you read reviews of products and add your own comments.
Shaun Masters, Occupational Therapist (OT), will be presenting a new approach to ‘Getting legs into bed’ on Theraposture’s stand at the OT Show 2023. This CPD opportunity will present equipment solutions to the everyday issue.
Theraposture is a member of the British Healthcare Trades Association (BHTA) and will be on stand H52 at this year’s OT Show.
Shaun’s CPD seminar, ‘Getting legs into bed – redefined’, will take place on the Theraposture stand on 22 and 23 November at 10am, 11am, 12pm, 2pm, and 3pm.
In his presentation, Shaun will explore the latest solutions to help with safe and independent transfers into, out of, and away from a bed. From a clinical point of view, Shaun will demonstrate why a Theracare Leg Lifter and the Theraposture Rotating Bed range can improve occupational performance in a variety of client scenarios.
The award-winning Rotating Bed range is further enhanced by the addition of Theraposture’s new Orbit 235, being launched at this year’s event. The Orbit 235 can be adjusted to each client’s size, height, ergonomic, and positional preferences, making it truly modular and easy to reissue.
Learning objectives of the CPD session include:
On stand H52, Theraposture trusted assessors will be available to explain how they can assist OTs with demonstrations, assessments, and free trials of equipment as well as its free ‘Lunch n Learn’ product demonstrations and live CPD webinars.
In addition to training guidance, the Theraposture team will be showcasing its rapid delivery padded care cot packages, ‘challenge us!’ price matching promise, and free home and video client product assessments.
Visit the BHTA on stand J57 at the OT Show 2023 to find out more about the association and why buying from a BHTA member company increases consumer protection.
Need a wheelchair or mobility scooter? Not sure where to go and how to get one? Do you know your options?
When you find yourself or someone you know requiring a wheelchair, mobility scooter, or powered wheelchair then you should be talking to your local BHTA member retailer.
Dealing with a lack of mobility, whether due to an ongoing, chronic illness, or to a sudden incident, can be a confusing and stressful time. We all see manual and powered wheelchairs and mobility scooters being used, but where do they come from? How do you get one? Until you find yourself in a situation of needing one, it’s not something most people think about.
The wheelchair may be needed full time to get around the house, or to work, which may be a different model from something that may be used occasionally for trips to the doctors or for visiting friends where you may need assistance.
You can ask your GP for a referral to your local NHS wheelchair service if you are having mobility issues. They will discuss your situation with you and may provide an assessment for your needs. If they determine that you require a wheelchair, and you meet their criteria, they will offer to provide you with one. Wheelchair services provide both manual and powered wheelchairs but do not currently provide mobility scooters.
You may have an option to request a voucher, or to use a personal wheelchair budget (PWB), which can be used to purchase a chair from a mobility retailer if you want a higher specification or options that they cannot provide.
Sometimes you may require a wheelchair temporarily, whilst you rehabilitate, or while awaiting delivery of an NHS wheelchair. The British Red Cross in your area will usually have wheelchairs available for temporary use.
You can also contact your local BHTA Member retailer, which may have different types of wheelchairs available for temporary hire.
If you do not qualify for a wheelchair through NHS wheelchair services, or simply wish to purchase your own wheelchair or a mobility scooter, you can contact a BHTA-registered mobility retailer.
BHTA members across the UK offer mobility products and many independent living aids to enhance your life and keep you independent at home and outdoors. They will guide you through a detailed assessment to ensure the product meets your current needs. The BHTA member retailer will discuss the model that will most suit your lifestyle and demonstrate this to ensure you are capable of controlling the mobility product in a safe environment before you head out on your adventures.
Once you have identified the correct model, the BHTA member retailer will be able to also advise you on other topics such as finance, insurance, and any extended warranty packages that are available.
All BHTA members sign up to a Code of Practice which is approved by the Chartered Trading Standards Institute. This ensures you are dealing with a company that will give you good advice, guide you in your discussion making and will not cold call you or use pressure selling techniques. A copy of the Code of Practice is available to download here.
Once you have had your assessment, agreed your needs, and purchased all you need, your local BHTA member retailer will set up your mobility product, carry out pre-delivery inspection, and ensure you know how to charge your vehicle so you are ready to get out and about, unless you opt to take it away with you from their showroom.
Having someone local for backup, aftersales, and servicing is important for your own peace of mind, so should you have any issues you have somewhere local to talk to and visit. The BHTA member retailer will have a wealth of experience about your product, and their engineers will be trained and experienced to assist you with any issues you may have with your product.
To find your nearest BHTA member retailer visit this page and put “mobility” in the search box.
If you are looking for a second-hand piece of equipment, check with your local BHTA member retailer, which will be able to advise you on availability and suitability for your needs.
If you need assistance with the funding of a mobility scooter or wheelchair, there are numerous charities that may be able to assist you, and many BHTA member companies will have links to these on their websites and will be able to give you advice when they carry out an assessment with you.
In some cases, people can use a portion of their Personal Independence Payment (PIP) allowance to lease a mobility vehicle through companies providing this option.
Some customers buy their mobility products via credit cards, bank personal loans, or finance that is available through a number of specialist companies that have packages designed to meet the needs of the mobility industry. With a variety of options available, it is worth discussing the best options that suit your situation with your local BHTA member retailer.
There are many things to consider when thinking about insurance for your new mobility vehicle or wheelchair. There are insurance companies that provide dedicated insurance policies for mobility products. Some home contents insurance policies will cover mobility products, but it is always important to check that the cover is right for you.
Your home cover may pay for a replacement product if stolen but does it cover you for personal injury and public liability, for example, should you accidentally cause any damage with your mobility product or have an accident?
Your BHTA member retailer can advise you of insurance companies that provide specific mobility policies.
Most wheelchairs and scooters when purchased new, come with a 12-month guarantee. Sometimes this may be longer, and there may be options for purchasing extended warranties and/or service and maintenance packages.
Your BHTA member retailer can discuss these options with you to help you make an informed decision about what’s best for you.
BHTA publishes a number of guidance articles to assist consumers when choosing a mobility product. The articles contain useful tips on buying safely to help guide you through the process and point out questions to ask and things to consider.
There are currently over 23 million households in the UK, many in buildings more than 50 years old and most of which contain steps. This isn’t a problem when you have no difficulty climbing stairs, but if – for whatever reason – even a couple of steps becomes a major barrier or physical hazard, your own home can suddenly quite seriously disable you.
When this happens, you are left with four choices: do nothing, all too quickly losing the ability to live independently in your own home; you can re-organise the house in order to live and sleep downstairs; you can move to a bungalow or ground floor flat; or you can install some form of domestic lift, such as a stairlift or a through-the-floor lift. This last option is likely to be the least distressing, the most practical, and financially prudent means of ensuring you retain as much independence as possible.
When installing a domestic lift, your first move should be to get an independent assessment of your daily living needs by a BHTA stairlift member. Occupational therapists (OTs) and other healthcare professionals can often offer independent advice, not only on potential access solutions, but also on the variety of grants and funding options that may be available to help with the cost, which will be financially means tested.
Independent Living Centres can also help. This discussion will help you to decide how best to solve your problems, and you’ll be in a much better position to get the support and facilities you need.
Domestic lifts, such as a stairlift or a through-the-floor lift, come in a variety of forms; your final choice ultimately depends on your own particular needs and situation. There is a misconception that many people think that stairlifts are fixed to the wall. All stairlifts are fixed to the stairs, not the wall.
Fixed stairlifts are powered mechanisms mounted on stair-fixed tracks, which follow the line of the stairwell (so can be either “straight” or “curved”). A majority of these are used by people who can walk but find stairs a problem; the user is normally seated during transfer, although some models allow you to perch or stand, which might be preferable if you have difficulty bending your knees.
There are also fixed stairlifts with a wheelchair platform, but although the platform usually folds up against the wall, they do take up a lot of room and many domestic stairwells may not be broad enough.
A through-floor or homelift may be ideal if you are able to stand or sit and come in compact or wheelchair accessible sizes.
Naturally, building work is involved to create the aperture for a lift, but your homelift provider will be able to take care of that for you. Homelifts are more expensive than some stairlifts.
Short rise lifts are ideal for coping with small changes in floor level – at a front step or in a split-level hallway – where there is insufficient space to put a ramp. Some structural work may be required to ensure that the main mechanism is sunk below ground level.
The value of a professional assessment by a local BHTA stairlift member cannot be over-emphasised, as there are lots of questions that need to be answered before you can proceed. For example:
Your physical condition could deteriorate, so it may be wiser to consider installing a through-the-floor lift so that, in the future, it can accommodate a wheelchair.
You need to take into consideration the home environment, not just in relation to the physical things like doors, bulkheads, and radiators, but also family members, pets, and visitors.
Make sure a stairlift covers the whole length of the staircase if you’re buying second-hand; one that covers 11 stairs in one house might only cover 10 in yours.
All installations should be carried out by a manufacturer-trained engineer. It is advisable not to use untrained staff for installation.
Check whether the company you’re dealing with is a member of the BHTA. All BHTA members commit to a Code of Practice, approved by the Chartered Trading Standards Institute. The code sets out the levels of service you can expect from the company.
Choosing the right stairlift will make a great deal of difference to your comfort and confidence in using it. There are various aspects to consider and products designed to suit different needs.
Stairlifts can be fitted to most properties. If you have a curved, spiral, or unusually shaped staircase it may be possible to install a more specialist product. Outdoor steps and stairs can also be accommodated. These come with water-resistant components and covers protecting them from the elements.
All manufacturers make lifts for straight stairs, so there are many models to choose from.
You might feel able to get off the lift and walk up the last few steps, but you need to decide if you are likely to be able to go on doing this. If you need to travel the entire way to the top of the staircase, you may need to consider a curved stairlift from the outset. Always seek advice from your stairlift installer if you are unsure of the right model for your application.
Curved stairlifts are made bespoke to the staircase and, in some cases, can even be fitted to spiral stairs.
You always have to think about how much room you need for your knees or feet to accommodate you on a stairlift in a seated position. It is worth talking to a specialist BHTA member, as there are variations between models and they can guide you through the assessment.
If there is a door close to the bottom of the stairs, the stairlift may have to travel across it. To avoid everyone using the door and stepping over the rail, most lifts have folding rails as an optional extra, which lift the rail up and out of the way. Changing the stairlift to the opposite side of the staircase may be another solution.
In most houses, there is enough space at the top and bottom of the stairs for getting on and off the lift comfortably. In some houses, you have to be careful not to bang your knees on radiators or other obstructions. Consider removing any obstructions (radiators may be re-sited or replaced with smaller models for convenience). Seek advice from your stairlift installer.
You can park the lift at the top or the bottom because you can send it back up or down the stairs once you have got off. Some curved lifts can also have intermediate park points.
If you use a wheelchair, you need to be able to transfer on and off a stairlift seat and to sit in it safely. If you cannot transfer, you will need to think about a stairlift with a wheelchair platform or a vertical lift.
Stairlifts need to be comfortable to sit on. All the models come with a safety belt that you should always use. If you have stiff limbs or difficulty bending your knees, it may be easier to choose a lift with a footrest you stand on and a perching stairlift, which has a small, high seat or ledge to give support during travel. You may consider a downward facing seat.
If other people use the stairs and you have a narrow hall and landing, you will probably need to fold the lift up when you are not using it. The armrests and footrests fold on all models with seats. The seats fold too on most models, although, on some, only the front section of the seat flips up.
How easy it will be to get on and off a stairlift is affected by the height of the seat and the amount of space in your hall and landing, so seek advice from your BHTA stairlift member company, which will recommend the best solution for you and your stairs.
As a guide, your minimum seat height should be the distance from the crease at the back of your knee to the floor. Some models have adjustable seat heights, and some will have a one size fits all.
All stairlifts with a seat have two armrests. All armrests lift up to fold back. These can be raised separately to assist you when transferring or standing up. This is particularly helpful if you are transferring across from a wheelchair.
Your BHTA specialist will give you helpful advice and user tips when carrying out an assessment.
Swivel seats help, because you can swing round to face away from the stairs and towards the landing. The swivel is operated by levers which are usually on the side and just below the seat cushion. The size and shape of these varies. Some manufacturers offer a powered swivel option.
Stairlifts usually have two controls – one to switch the power on and off, and one to make the lift move up or down. Most up/down controls are either operated by a joystick or pushbutton, dependent on the model.
On stairlifts the controls are usually on the armrest – either on the top or on the end; but make sure that it is not where you might accidentally switch it on when you are getting on or off the stairlift. This can be a problem if your hand slips easily or if you make involuntary movements.
On standing and perching lifts, the controls are on the guard rail or on the armrest – you can reach them when the seat is folded up. You do have to press the up/down control continuously while the lift is moving – if you don’t it will stop.
Most lifts are supplied with wall-mounted call and send switches at the top and bottom of the stairs. Some manufacturers and suppliers provide handheld and remote call and send switches with their lifts.
All stairlifts are supplied with a seat belt. Some are retractable belts, and some are lap straps. Most manufacturers also offer a harness option.
Diagnostic lamps or displays can guide you should the lift not operate correctly. This is especially helpful when contacting the service engineer. Many simple issues can be resolved over the phone saving on callouts.
The lift can be installed quickly if you are buying directly, using your own money. But it can take several months if you are waiting for a grant.
Installation itself is usually done in a day. You might not be able to use the stairs while the work is being done. Installation will need a power socket so that the stairlift can remain plugged in or wired directly to the spur socket and must remain switched on at all times.
Homelifts and vertical through-floor models will need building work, and this needs to be considered as part of the planning before installation.
If you buy a stairlift direct, the manufacturer or distributor will deliver and install it. This will include all electrical work and the removal of any obstructions on the stairway, such as a handrail. Ask the installer what alterations will be needed, and who will be responsible for them, including any making good.
The running rail for most stairlifts is fitted directly on to the stair treads, so holes have to be made through the carpets. Decorations are affected where the controls are fitted to the walls.
The installer will show you how to operate the stairlift and make sure that you can manage it and that you are comfortable on it. He/she should make any necessary adjustments. Make sure that your feet fit on to the footrest and that it is a comfortable distance from the seat.
You should be given written instructions and a telephone number to use if you have any queries or problems. It’s a good idea to stick the number on the lift.
Any stairlift should meet European Standard BS EN 81-40 as well as the relevant European CE marking. Through-the-floor lifts should meet British Standard BS5900, which covers the installation and the use of powered homelifts.
European Standard BS EN 81-40 requires a number of safety features:
A stairlift is one of the more significant pieces of equipment you are likely to buy to make your house easier to live in. If you do not have the funds yourself, there are different ways to access grants or other financial help.
Grants are available through local authorities for house adaptations and equipment. The main sources are: Disabled Facilities Grant (DFGs) in England, Wales, and Northern Ireland or an Equipment and Adaptations Grant in Scotland. You must apply before buying the stairlift and starting any work.
DFGs are available to disabled people who own or rent their home. They can also be paid to landlords on behalf of tenants. The grant is means-tested, so the amount paid depends on your income and savings. The authority pays the grant but has to consult the social services department to find out if you need the adaptation or equipment and whether it will be appropriate for you. The whole process can take some months and can be subject to a priority waiting list.
DFGs may be mandatory or discretionary. If the work is essential for you to be able to move around your home, you will be considered for a mandatory grant. You may qualify for a grant if your disability makes climbing the stairs virtually impossible and if you need the stairs to reach an essential facility such as a bathroom.
At the time of publishing this article, the latest information about grants and repair assistance is available at the following web addresses:
If you live in housing association property, you may be eligible for the grants described above. Alternatively, a grant can be paid to the housing association if you are assessed as needing an adaptation or equipment.
In England and Wales, grants are available through the Housing Corporation; in Scotland through Scottish Homes; and in Northern Ireland grants come direct from the Department of Environment, Northern Ireland.
If you do not qualify for a grant, or it does not cover the full cost of your stairlift, and you cannot afford the sum required, you might consider approaching social services for some assistance.
National and local fund-giving bodies and charities may be able to give you financial help. Local libraries have directories of these. The Disabled Living Foundation publishes a free fact sheet on sources of finance for disabled people.
You may not have to pay Valued Added Tax (VAT) if you are buying a lift for your own use or you may only have to pay a reduced VAT rate of five percent. You do not have to be registered disabled. The supplier will give you a form to complete if you are eligible.
All new lifts come with a minimum guarantee of 12 months. This covers the cost of parts, labour, and callouts. Most firms supplying second hand lifts give a six- or twelve-month guarantee. Beyond that, the main types of aftersales support are:
As recommended by British safety standards, it is imperative that your lift is serviced annually. This safety check is very important, as it can identify if the lift safety features are all working correctly, and bolts and fittings are tightened and checked.
This is generally an extension of the guarantee. The cost varies between companies and according to how many years you opt for. This cover includes parts, labour callouts, and servicing checks.
This is a cheaper alternative to an extended warranty. It may be the only option available for lifts bought second hand. You book a service, once a year. The cost covers labour, but you have to pay for any replacement parts.
If the lift breaks down and you don’t have a maintenance contract, you will need to call out the manufacturer, retailer, or a repair firm. Typical costs will be comparable to a plumber or electrician’s callout charge, excluding parts. Before taking on any type of maintenance contract, check what it includes and hours of callout availability.
Depending on where you live and how you buy your stairlift, you may be able to get help with servicing costs from your council, registered social landlord, or social services. This is dependent on local policies, but it is worth making enquiries before you enter into any service agreement. Check if you are required to pay for any maintenance work if the lift is supplied as part of a grant.
The warranties offered by stairlift firms cover the lift only for mechanical failure. If you want cover against accidental damage, and things like fire, theft, or flooding, you will need to take out insurance on the lift.
Insurance companies vary in whether they insure stairlifts under contents or buildings policies, or indeed at all. Always tell your insurance company when you are having a stairlift installed.
If your local authority is responsible for the stairlift and for servicing, it might also pay for insuring it.
Specialist insurers are able to give specific policies for stairlifts. Information on these can be acquired from your stairlift supplier.
A national charity providing independent advice on mobility aids, disability aids, daily living equipment. Certified as a producer of reliable health and social care information.
Telephone: 0300 999 0004
Offering clear, practical advice, this is a website that lets you read reviews of products and add your own comments.
Tel: 020 3141 4600
An independent research charity providing free practical and detailed guidance for older and disabled consumers. RiDC has an online guide to choosing and buying a stairlift.
Telephone: 020 7427 2460
Tri-Chair, a specialist posture and pressure care management seating firm that recently became a member of the British Healthcare Trades Association (BHTA), has helped Rob Burrow MBE get a modular chair that meets his changing needs.
Rob was born in West Yorkshire in 1982. Having made his rugby league debut for Leeds Rhinos in 2001, Rob went on to become a legend of the game, making 493 appearances for his club, winning eight Super League titles, two Challenge Cups, three World Club trophies, and three League Leader’s Shields.
Rob also made 22 appearances representing England, Great Britain, and Yorkshire, and was inducted into the Leeds Rhinos hall of fame in 2020.
In 2019, Rob was diagnosed with motor neurone disease (MND), which is a degenerative neurological condition affecting the neurones in the brain and spinal cord, impacting on movement, body control, speech, and all muscular control.
Rob initially noticed some problems with his speech that led to investigations, including an MRI and nerve conduction studies, the results of which were confirmed by a neurologist.
Over the last four years, Rob’s condition has progressed, and he is now reliant on support for all activities of daily living (ADLs).
Despite Rob’s initial reluctance to seek help, he had a visit from an occupational therapist who made recommendations for seating specifically. Rob uses a profiling bed, which he says has been a “real lifesaver”. It enables him to change his position regularly and remain comfortable.
After some time, Rob posted a Tweet (now X) stating he felt it was “time to consider a specialist chair”. This is when a mutual friend introduced Rob to Shaun McCluskey, who works with Channel Healthcare and Tri-Chair.
Shaun took time to get to know Rob and his family. For Shaun and Rob, it was crucial that the equipment recommendation process was clear, transparent, and focused on what Rob and his family wanted to achieve, while providing information that empowered them to make an informed, capacitated decision.
Rob was able to clearly identify his goals for seating. He said: “To be able to sit comfortably for prolonged periods of time and to ensure that I don’t develop pressure areas/sores. I have drinks and eat my meals in the chair, so I need to have adequate head and trunk support for feeding.
“It is essential that I have good sitting posture for everyday tasks such as eating and drinking. I use a communication device, so I need to have good posture to be able to use my machine to communicate using my eye movement.”
Rob also made it clear that he and his wife wanted to avoid turning the house into a healthcare setting. Equipment needed to be aesthetically pleasing as well as unintrusive.
Rob becomes tired quickly, and this impacts on both posture and his ability to engage in activities that are meaningful to him, particularly with his family.
The chair that Rob was sitting on initially did not provide any pressure relief and was actively generating heat and encouraging sheer. Due to Rob’s reduced core strength and balance, he was leaning to his left side, with pressure mapping conducted to provide key evidence that would support Shaun’s recommendations and Rob’s decisions.
The pressure mapping identified some key areas of risk, including the left buttock, ischial tuberosity, and right thigh due to windswept posture.
Rob’s sitting posture, particularly relating to trunk and head support, was compromising a safe swallow and therefore increasing chances of aspiration.
Each of the above challenges impacted on Rob’s ability to engage in meaningful activities and ADLs. His roles were being even more greatly affected, and this was impacting on carers around him.
Through a combination of time spent with Rob and his family, listening carefully to his views and goals, and providing evidence to support the rationale, Shaun recommended the Tri- Chair Three. This is a tilt-in-space, adjustable seating system, which, as it’s modular, can be adapted to meet Rob’s changing needs.
The Tri-Chair team also recommended a moulded seat and backrest, which provide more support when Rob gets particularly tired. As well as supporting Rob’s goals, this option allows Rob, his wife, and care team to interchange cushions, depending on the social situation and environment, in order to reduce the healthcare look and feel of the chair whenever that is appropriate for them.
Rob had a trial of the Tri-Chair Three, supported by Shaun and the team, so that it could be altered to meet Rob’s specific needs. This included a pommel to prevent further adduction and the moulded seat so that pressure was redistributed more evenly without Rob having to be in a tilted position so regularly.
This in turn meant that Rob could be more engaged and communicate with good eye contact, promoting dignity and respect.
The outcome was the product of a collaborative process, built on trust.
Rob concluded: “The design of the chair means that it can be adapted to meet my needs. For example, I felt that the trunk support was too restrictive on one of my chairs, so the pads were removed without compromising my overall comfort or posture in the chair. Extra padding/support can be added, and the chairs can be tilted with feet up/down, which helps alleviate pressure.
“The Tri-Chair has improved my quality of life.
“I don’t think I would cope without the chair, which was tailor made for me. I certainly miss my Tri-Chair when I get away somewhere. I have to look forward to the time I have my home comforts.”
Terry Lifts has recently become a member of the British Healthcare Trades Association (BHTA).
For more than 50 years Terry Lifts has designed and manufactured lifts in Cheshire. It now supplies lifts globally. Each lift has been developed to enable users and their loved ones to overcome barriers, revolutionise their quality of life, allow them to remain in the family home, and to restore some independence.
BHTA recently caught up with Steve Hill, National Sales Manager at Terry Lifts, to discover more about the firm, how being a BHTA member can help better regulate compliance in the lifts sector, and the importance of networking with peers.
Steve’s journey into the lift industry was a “happy accident”. Originally, Steve wanted to be an electronics design engineer but started exploring more interesting career paths after finishing college. Steve soon spotted a trainee draftsman job at Terry Lifts.
“I excelled in technical drawing at school and thought my dad would be impressed as he had followed a similar path when he was young, and so I gave it a try,” recalls Steve.
“Later in my career, I was attracted to field sales. I relished the opportunity to design and survey sites and loved the idea of meeting customers and helping people to get the correct solution. I could also apply my skills as a draftsman to produce drawings for the builders. That brought me to a position of being a manager, and then on to my current role as national sales manager.”
Terry Lifts’ product range includes through-floor homelifts; platform lifts; step lifts; and its award-winning temporary access solution, the portable access platform lift. It offers a comprehensive and complete service, which includes surveying, preparatory works, installation, and ongoing maintenance.
“Our offices and factory are based on a trading estate in Knutsford,” Steve explains. “Here we have our fabrication shop, powder coating facility, a purpose-built training academy and a fully equipped showroom that is open to both trade and the public.”
As the firm supplies both domestic and public access markets, it has a broad customer base. These include private individuals, occupational therapists, local authority procurement, adaptation and housing service teams, trade agents, and export partners.
Steve adds: “Our best-selling product aimed at the domestic market is our Harmony home lift which can be partially or fully enclosed (Harmony FE). The launch of the Harmony was an industry-first. Today, both are available in a range of sizes from compact to longer and wider and can be customised.”
One of the many reasons a firm may decide to become a BHTA member is to become part of a larger, collective voice to help drive positive change within a sector.
This is one of the reasons that Terry Lifts joined the association.
Steve explains:“We believe our greatest challenge is unfair trading. There are discrepancies within the lift industry regarding standards and certification, and this means we are not operating on a level playing field.
“With its respected Code of Practice, we instantly recognised that BHTA can support us in driving positive change. We wish to look at how we can better regulate compliance and the section meetings will help us achieve this, providing a safe space for debate and lobbying which can be used to influence decision-making.”
Terry Lifts had previously been a BHTA member, but this lapsed as management changed. However, the lifts manufacturer has recently evolved under the stewardship of Managing Director Dave Allen, who appreciates the benefits and opportunities of being a BHTA member.
Now, Terry Lifts is excited to support the BHTA’s current offering while sharing its expertise and experience within the organisation and its peer group.
“Our customers are also reassured by our BHTA status,” adds Steve. “It gives confidence. They can trust that we are verified and abide by the BHTA Code of Practice. This is invaluable because as we know the Code of Practice is approved by the Trading Standards Institute.”
Terry Lifts’ plans for the future involve several developments for the domestic market. These range from the development of a completely new lift to a compact version of an existing lift and improving the features and design of another current lift.
“We have incredibly robust R&D processes which involve all departments and external advisors,” Steve emphasises. “Currently, we are on track for a launch by the end of the year.”
The lift supplier will also be attending a few more events and exhibitions in 2023, which include Foundations Liverpool, Kidz to Adultz North, the OT Show, and Interlift.
Steve and a colleague will be attending their first BHTA Stairlifts & Access Section Meeting on 11 October too.
“We are very happy to be adding the BHTA section meeting to our event calendar,” says Steve. We value all networking and relish this opportunity to engage with our peer group.
“We’re hopeful that it will be both interesting and rewarding. Beyond this, we look forward to the BHTA 2024 event calendar and making the most of the member opportunities.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Sigvaris Group Britain has recently become a member of the British Healthcare Trades Association (BHTA). It is a medical compression therapy firm offering a wide range of innovative products to cater for different needs and indications.
BHTA recently caught up with Emma Deakin, General Manager of Sigvaris Group Britain, to find out more about the company, the importance of aligning to the BHTA’s professional standards, and its plans for the future.
BHTA: How did you start at Sigvaris Group Britain?
Emma: “My whole career has been in healthcare, originally an accident and emergency specialist nurse. I then moved to stoma care and took the leap to what used to be known in the NHS as the ‘dark side’ into industry over 20 years ago. I have enjoyed roles across clinical, sales, marketing, management, and at board level in medical devices.
“I have joined Sigvaris drawn by the true people culture combined with a desire and drive to offer high-quality innovative products. Sigvaris Britain has huge potential; we have an expert team locally and globally, able to drive the UK position of Sigvaris Britain to one of market leadership.”
BHTA: What is Sigvaris Group Britain?
Emma: “Sigvaris Group is 100 percent family-owned since it was founded in 1864 in Winterthur by Moritz Ganzoni-Sträuli and his associate Niklaus Barthelts. From 1958 to 1960, the company collaborated with the phlebologist Dr. Karl Sigg and developed a medical compression stocking to improve venous function and relieve venous-related conditions.
“Today, Sigvaris Group is committed to helping people feel their best with high-quality and innovative offerings in medical compression therapy. Every day. Worldwide. Our portfolio caters to a wide range of different needs and indications.
“With headquarters in Switzerland, we operate our own production plants in Switzerland, France, Poland, the US and Brazil. We are close to our customers, having subsidiaries in Germany, Austria, England, Italy, Canada, China, Australia, Mexico and a branch in the United Arab Emirates as well as distributors in more than 70 countries on all continents. We combine Swiss heritage with local craftsmanship.
“At Sigvaris Group Britain, we are proud to be celebrating our 30th year of operating in Great Britain.
“We are renowned for making exceptional products that combine advance technology and quality craftsmanship with diverse styles that fit modern lives.
“With the new Style Patterns range, this is no exception. Smooth seams reduce the friction against the limb and the lower compression offers containment of tissues to reduce oedema and pain in legs, thereby easing the discomfort people experience, which in turn improves mobility.
“Style Patterns offers contemporary, comfortable hosiery for everyday wear for mild to moderate lipoedema and lymphoedema. With a choice of three patterns, Polka Dot, Chequered and Mosaic in below knee, thigh high and tights, customers’ compression stockings can be that bit more fashionable.”
BHTA: What are Sigvaris Group Britain’s plans for the future?
Emma: “Sigvaris Britain is increasing its clinical resource. Due to the success of its highly valuable educational programmes, digital solutions are a priority area, with several new technologies and products due to be launched in the near future, supporting health care professionals in delivering a quality service and ensuring patients receive the most suitable products and support for them.”
BHTA: Why did Sigvaris Group Britain decide to become a BHTA member?
Emma: “I have worked in previous organisations who have benefitted from being a BHTA member. There are benefits for our employees as well as our customers in having the assurance we are aligned to an industry body and their professional standards and access to additional knowledge and resources ensuring we are always providing the most professional service to all of our customers aligned to the latest policies.”
BHTA: How can the BHTA help your business with any challenges that you’re currently facing?
Emma: “Some challenges relating to modern slavery and CRP requirements for tender as we don’t have dedicated GB resource in these areas. BHTA can offer guidance and support on how best to address and fulfil requirements.”
BHTA: What upcoming BHTA events are you looking forward to or planning to attend?
Emma: “We will be attending as many section meetings as possible to maintain industry changes and opportunities knowledge and build a strong network, while working together with industry partners to ensure compression products remain available, accessible and continually innovating, ensuring they fulfil the needs of all customers.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
At last month’s British Healthcare Trades Association (BHTA) joint meeting for the Children’s Equipment, Independent Living, and Mobility sections, Chris Woods MBE from Flying Disabled and Josh Wintersgill from ableMove discussed wheelchairs in aircraft cabins and some of the barriers around flying as a wheelchair user.
The first-ever BHTA joint section meeting took place on 5 July 2023 at the Walton Hall Hotel and Spa in Warwickshire. It offered educational presentations for attendees and demonstrated the value of being a BHTA member.
During their presentation, ‘Wheelchairs in the cabin’, Chris and Josh highlighted an innovative aircraft prototype that allows powerchair users to stay in their own chair for the entire journey when flying on an aeroplane.
The powerchair prototype is part of the Air4All campaign launched by a consortium made up of PriestmanGoode, Flying Disabled, and SWS Certification, which raises awareness of the issues wheelchair users face when flying.
Typically, wheelchairs cannot get down aircraft aisles. The interesting prototype, which is based on the Sunrise Medical Quickie Q100 powerchair, means the user can stay in their own powerchair, which simply slots in the place of an aeroplane seat at the front of the plane.
It works by changing an aircraft seat for an able-bodied individual to being accessible for wheelchair users. This prototype would remove transfers altogether, enables the user to stay in their own wheelchair, and improves dignity for users.
See the prototype in action in this video.
As the prototype is based on one powerchair model, the consortium is aiming to create a prototype that works for many different powered and manual wheelchair models. Air4All’s current focus is powerchairs, but it will explore manual wheelchairs with custom seating for those with postural needs in the future.
ableMove is also looking at developing a postural seat to go over aircraft seats, for those with complex needs, as a medium-term solution while aircraft standards and designs improve.
Josh and Chris stressed that wheelchair manufacturers should educate airlines on the range of barriers users face when flying and work with them to help drive positive change.
Earlier this month, Glynn Jones from the Bank of England gave an important presentation to British Healthcare Trades Association (BHTA) members about the UK’s economic outlook.
The talk took place at the BHTA’s inaugural joint meeting for the Children’s Equipment, Independent Living, and Mobility sections on 5 July 2023. This event ran at the Walton Hall Hotel and Spa in Warwickshire and provided insightful presentations for attendees and demonstrated the value of being a BHTA member.
One of the key presentations from the day was from Glynn with a UK economy forecast.
He explained that trade shock has negatively impacted the UK economy, including challenges around export and import. Inflationary pressures means that the UK has been poorer overall.
The most recent UK economy forecasts – from May 2023 – reveal that:
See below some interesting slides from Glynn’s presentation about Consumer Prices Index (CPI) inflation trends and forecasts.
However, inflation coming down will be slower than its sharp increase. As the UK imports a lot of food and energy, this has caused major inflation. Supply-side shocks are also a big factor, added Glynn.
Additionally, wage inflation has increased. Employers, on average, are offering two to three percent pay increases. If margins have been squeezed and there are no productivity gains within firms, this all means companies have to increase their prices, he underlined.
The UK’s labour market is tight because of inactivity due to sickness and ill health, such as anxiety, long waiting lists, and mental health decline, Glynn pointed out. The upside, he continued, is that there has been growth in employment in the UK. Last year, unemployment was at the lowest it had been in 50 years.
Looking at gross domestic product (GDP) growth, the demand outlook for May 2023 is stronger than February 2023, partly owing to lower energy prices. GDP growth is positive throughout, Glynn added, rising by a quarter of a percent in 2023 and forecasted to rise by three quarters of a percent in 2024 and 2025.
In the near term, unfortunately, growth prospects within the UK remain weak. Find out more in the slide below.
Andrew Stevenson, British Healthcare Trades Association (BHTA) President and Wheelchair Alliance Committee Member, recently gave an update on the Wheelchair Alliance at the BHTA’s inaugural joint meeting for the Children’s Equipment, Independent Living, and Mobility sections.
The event took place on 5 July 2023 at the Walton Hall Hotel and Spa in Warwickshire, which provided informative and engaging presentations for attendees and demonstrated the value of being a BHTA member.
One of the highlights from the day was Andrew’s presentation about the Wheelchair Alliance.
The Wheelchair Alliance is a community interest company that has been set up by NHS England with a goal of improving wheelchair provision in England. Its vision is to transform the experience of wheelchair users in England through improved access, quality, and effectiveness of services.
See below some slides about the Wheelchair Alliance’s vision, mission, and operational plan for 2023-2027.
Importantly, BHTA has a seat on the Wheelchair Alliance board to ensure that the voices of product suppliers, commissioned service providers, retailers, and associated businesses are represented at all times.
During the height of the COVID-19 pandemic, when most in-house wheelchair services closed, the BHTA set up a wheelchair working group. This group saw some of the UK’s major wheelchair service providers come together to ensure that, while the NHS was under extreme pressure, the needs of wheelchair users were fully supported and that services continued operating.
Now, the BHTA is looking to develop this wheelchair working group further via the Wheelchair Alliance. The alliance’s wheelchair working group wants more BHTA members involved, including not just wheelchair suppliers but members involved in specialist seating and posture and mobility.
It means BHTA members will have a chance to have direct input at board meetings with the Wheelchair Alliance where relevant.
For BHTA members looking to get involved with the Wheelchair Alliance, they should get in touch with their membership engagement management for further details.
On Wednesday 5 July 2023, the British Healthcare Trades Association (BHTA) held its first joint meeting for the Children’s Equipment, Independent Living, and Mobility sections, which received high praise from attendees.
The event took place in the scenic countryside setting of Walton Hall Hotel and Spa in Warwickshire, where guests were served arrival tea, coffee, and pastries, along with a buffet lunch.
It was a chance for BHTA members and key stakeholders to come together face-to-face to network and gain insights from knowledgeable speakers on a diverse range of relevant and important topics.
The following sessions took place:
BHTA members could also attend a 1:1 export clinic with the Institute of Export and International Trade.
Reflecting on the event, David Stockdale, BHTA Chief Executive, said: “This was the first time we’ve held a joint section meeting for the Children’s Equipment, Mobility, and Independent Living sections, and it is great to see how well the event has been received by members.
“We are continually looking at ways to improve BHTA membership to ensure it is relevant, beneficial, and valuable. This joint meeting is a brilliant example of what can be achieved when we collaborate across sections and underlines just one of the benefits of being a BHTA member.
“Thank you to all of our speakers and members who attended for making the day a big success.”
The joint section meeting has also had a positive response from BHTA members.
Hayley Phillippault, Chair of BHTA Children’s Equipment section, commented: “We brought together a diverse group of speakers to address topics that matter to members across the sections, from the future of the UK economy to new innovations in accessible aviation.
“From my perspective as Chair of the Children’s Equipment section, the session delivered by Gulvinder Kaur from Taylor Price Solicitors on EHCPs (Education, Health and Care Plans) was particularly enlightening. I have already shared some of the advice she gave in her presentation with a parent currently going through the EHCP process.
“In each session speakers provided actionable advice and resources to the members who attended, which underlines the practical value to members of BHTA membership.”
Veronica Downing, Vice Chair of BHTA’s Independent Living (Retailers) section, remarked: “The whole day’s programme was interesting and informative, even if, as a retailer, Rehability does not export and import goods directly!
“Although I am not an economist, the presentation by Glynn Jones from the Bank of England was fascinating, understandable, and it was so helpful to see the issues of finance, legislation and the economy that are impacting on the healthcare industry within the context of the UK, Europe and globally and how they impact on our own businesses and the consumer.
“In the afternoon, case studies and videos of practical demonstrations of equipment, design in the making and real-life application to improve wheelchair users experience as air passengers helped to break up more intensely informative sessions.”
Simon Tempest, Vice Chair of BHTA’s Mobility section, said: “I thought the day was very well put together, the venue, the speakers, and the content were all well organised. It was also a good opportunity for networking and spending time with industry experts I would not usually get the time with.
“My highlights were the presentation and insight from the Bank of England, as well as the regulatory segment. I also enjoyed the presentation about the potential for individuals to have the ability to travel with their powerchair or mobility device directly on an aircraft.”
Stephen Kirkpatrick, Vice Chair of BHTA’s Children Equipment section, added: “The sessions that were provided by consultant speakers were educational and incredibly relevant to inform the complexities of operating in provision to today’s healthcare market in the UK, particularly the import, export and shipping sessions that helped to distill much of the operational requirements as well as conformity to regulation into an easy-to-understand session.
“My key highlight was the education, health and care plan session presented by Gurvinder Kaur. This subject holds great relevance to us as assistive technology suppliers to the home and school markets and the deeper understanding can help us in turn to inform healthcare professionals and families on their statutory rights to optimised and supported provisions that enable maximised opportunities to access to learning.
“Following years of online meetings, it was incredible to come together as separate sections to share a joint experience full of informative and engaging subjects with highly knowledgeable speakers. Amazing things happen when we come together and we engage.”
BHTA members are being offered a discount on exhibitor’s fees for this year’s 32nd annual exhibition.
Disability Awareness Day 2023 will be held on Sunday 16th July at Walton Hall Gardens, Warrington (off A56).
The event, now in its 32nd year, regularly attracts over 200 exhibitors, mixing businesses, statutory services and charities. The event also attracts over 20,000 visitors, which have helped to establish it as one of the North Wests largest one-day events and the UK’s largest voluntary led pan disability exhibition.
Most of this year’s exhibitors will be housed in the huge tented village of marquees, which will be supported by a Sports Zone, a Centre Arena, a Performing Arts Marquee, another dedicated to Visual Arts, a Silent Disco and a children’s play area.
On the day, visitors can gain an insight into the help and support that is available locally, regionally and nationally. They can “have a go” at sports activities including basketball, fencing, football, rugby, boxing, karate, cricket, tennis and scuba diving in the on-site pool.
All exhibitors contact details will be listed free in the 48-page event guide and on the dedicated website that attracts over one million visitors each year.
To book, or if you have any questions, please contact Kate Picken on 01925 240064 or email Kate at K.Picken@disabilitypartnership.org.uk
Note
Disability Awareness Day and Disability Awareness Day Virtual are organised by Warrington Disability Partnership, a user led charity that together with its social enterprise, the Disability Trading Company, offer twenty-seven mobility and independent living services. For more details visit www.disabilitypartnership.org.uk or www.disabilitytradingcompany.co.uk or telephone 01925 240064.
Recently, leading medtech suppliers had the chance to attend the British Healthcare Trade Association (BHTA) conference, ‘UK Health and Social Care Landscape: How will UK policy decisions impact patient experience?’.
Both BHTA members and non-members were invited to the spring conference to discover how current policy decisions are shaping the future of health and social care, impacting UK patients, and what this change means for businesses.
Sponsored by Verlingue, the sell-out conference took place on 11 May 2023 at the Manor Hotel in Meriden, Solihull.
The conference saw an impressive roster of senior government and sector leaders present engaging sessions throughout the day to suppliers about future policy directions, new UK Government priorities, and how collaboration and innovation will ultimately improve the patient experience.
Attendees gained invaluable insights into the changing health and social care landscape, asked questions to the high-profile speakers, and networked with key stakeholders and peers.
Below are the highlights from the afternoon sessions from David Lawson, Director of MedTech; Purvi Patel, BSI Regulatory Lead for Medical Devices & IVDs; and William Lee, BHTA Head of Policy & Compliance.
Topics in these sessions included tackling procurement inconsistencies, keeping up government engagement with the medtech industry, and the complex UK regulatory landscape regarding medical devices.
The first set of morning presentations from David Stockdale, BHTA CEO; Steven Ferguson, Head of Market Access at IQVIA; and Paul Gaffney, Director of Tendo Consulting, can be found here.
These sessions explored how the BHTA is successfully lobbying on behalf of its members, how tackling NHS waiting lists with innovative technology is a priority, and how the changing political landscape is impacting healthcare policy.
The second set of morning talks from Simon Williams, Local Government Association Director of Social Care Improvement, and Alan Wain, COO at EPSCOT can be read here.
These presentations looked at social care reform, how better use of technology could improve the lives of millions of social care users, and how social value in public procurement impacts suppliers.
David Lawson, Director of MedTech, discussed the UK MedTech Strategy and its implementation plan.
He reinforced a key theme that was discussed throughout the conference: that innovation adoption within the healthcare sector is an immediate priority. There is lots of opportunity in medtech and a sense of urgency in the sector to tackle NHS issues.
“When I’ve spoken to people in the industry, NHS England, NHS Supply Chain, MHRA, NICE, and life science, my sense is there’s a general consensus about what the challenges are in medtech,” he commented. “There’s also a consensus about potential solutions. The challenge is trying to get things done.”
David reflected on what he presented at the BHTA Integration and Sustainability Conference 2022 in September last year. One of the things he discussed at that event was about a commitment to industry engagement from the Department of Health and Social Care (DHSC).
“I feel that has been quite positive for me to get different views, meeting with different suppliers, and meeting with the BHTA numerous times,” he said. “I’m keen that I keep that engagement up.”
The UK Government’s priorities are technology as an enabler and the importance of the life science industry. David highlighted that the Secretary of State sees medtech as a key priority and a solution to the NHS’ challenges, especially in regard to innovation adoption. The government also sees medtech and life sciences as an opportunity for growth in the economy.
“If we look at the Autumn Statement from last year, the Chancellor announced additional funding for MHRA to support them under their regulatory reform work and provide immediate access in terms of innovation,” he explained. “It’s unusual for a chancellor to talk about medtech in an Autumn Statement, but it reflects the fact that politically medtech has got quite a lot of momentum behind it.”
David noted challenges have been raised by industry around procurement inconsistencies, such as social value, inflation, and net zero. This is creating frustration within industry, as it means suppliers have to keep taking different approaches to tenders.
A key catalyst for improvement in this area, he said, is the NHS Central Commercial Function (CCF). He pointed towards Jacqui Rock, who is the chief commercial officer for NHS England and the CCF.
“There is a lot of leadership now in the system at that level that recognises these challenges and wants to engage and sort them out,” he continued. “Jacqui’s been having forums around SMEs, social value, and other areas. Jacqui is in an ideal position to drive improvement across the procurement landscape.”
David added that there is an issue with adopting innovation at scale in the NHS.
“This is an area of genuine frustration when you’re shown around hospitals where there’s great medtech solutions and you ask when they’re being deployed across the country and they don’t have an answer,” he explained. “We’re passionate about solving the adoption problem.”
He also recognised that the innovation pipeline for medtech is not joined up and there is a lack of clarity about what the process is. This is an area of particular focus for getting greater clarity of the process in terms of innovation adoption.
“For new innovations coming through,” he added, “how do we assess them and how do we make informed decisions? Once we’ve made the right impact, how do we get through levels of reimbursement and adoption?
“For solutions already on the market, how do we make important decisions about assessment and clarify the adoption of the most effective products in the market?”
David also delved into the MedTech Strategy, emphasising that it is centred around the vision of “right product, right price, right place”.
“The right product is about what is the most effective product to use?” He commented. “The challenge with medtech is that there are half a million medical devices being used in the UK. How do we measure what is the most effective products to use?
“Right price is about value-based healthcare. How do we understand the impact of products on patient outcomes? How do we get consistency across this area?
“Right place is partly about resilience but also about equity to access as well.”
The delivery of the strategy is led by different agencies: NICE, DHSC, NHSE, NHS Supply Chain, and MHRA. David said a key goal is about aligning this collaborative work across the agencies.
He explained: “For example, product evaluations are led by NICE. What we want to do is make sure there’s a connection between what NICE do with NHS England from a commissioning perspective but also if there are class-based evaluations impacting on products that NHS Supply Chain manage that the outcomes of those assessments feed into the category strategy and relations that the supply chain has. Otherwise, what’s the point in doing it? It’s about having a joined-up approach to tenders.”
David also discussed the strategy’s part IX tariff and its three areas of focus: the ability to review listed products, the assessment process to list products, and prescribing practice (second phase). A targeted consultation is due to come out at the end of July 2023 on part IX of the MedTech Strategy.
Purvi Patel, BSI Regulatory Lead for Medical Devices & IVDs, spoke about the UK regulatory landscape regarding medical devices.
She said that Brexit has had a big impact on the UK medtech regulatory landscape. Placing a medical device on the GB market with the UKCA mark is now mandatory from 1 July 2025; anything that is CE-marked and placed on the UK market is valid until 30 June 2025, after that point, medical devices need a UKCA mark.
“That’s through registration with the MHRA, having a conformity assessment done through an approved body, and then you’re able to place your device on the GB market,” commented Purvi.
“If we look at Northern Ireland, the route BSI offers for placing medical devices on this market, as an approved body, is the CE mark. There is something called the CE+UKNI mark. That’s not something that BSI offers because the UKNI mark isn’t recognised by the EU.”
She continued: “There was a change in March 2023. The European Journal published a legislation – 2023/607 – and this is dealing with those devices that have been certified under the directives having an extension granted with the timelines of 31 December 2027 for Class III devices or IIb implantables that are not well established technology, which are allowed to be, under the directives, on the market until 30 June 2028.
“So we have the EU timelines with what’s valid under the directives up until 2027/2028, but then we also have now the UK legislation saying that we have until the 30 June 2028 for medical devices complying with the new UK legislation. Then 30 June 2030 by which we need to have IVDs complying with the new UK legislation.”
This has caused complexity for medical device manufacturers around: what they need to do with their directive certificates, because they’ve got extended validity now based on certain conditions; what to do with devices that are certified under current UK legislation; and thinking about future UK legislation and timelines.
“To place devices on the UK market, you need to have registration with the MHRA, a declaration of conformity, UK designated standards, an appointed UK responsible person, and labels showing a UKCA mark or CE mark,” she added. “Those are the extra UK requirements.”
Purvi helpfully explained what conformity assessment looks like for UKCA at BSI and detailed various scenarios:
“The other two options are if you combine the applications,” Purvi continued. “We do see applications where manufacturers have got their MDR assessment in and they’re formally applying for a UKCA certification at the same. We would follow the MDR certification processes look for the UK-specific requirements as well – we’d assess that at the same time – so we’d do things like combine the QMS audits and combine microbiology audits.
“The final scenario is if you’ve got a combined application with UKCA with IVDs – so if you’ve got a certificate under the IVDR and you’re looking for UKCA certification, which we’d leverage off the IVDD – we’d combine the QMS audits and the microbiology audits, but we’d have to do standalone technical documentation reviews because of the differences in classification with the IVDs between the directives and regulations.”
Purvi explained that there are three lists of designated standards in the UK: medical devices, IVDs, and active implantable medical devices. These standards can be found on the UK Government website.
She then discussed UKCA placement on medical devices.
In Great Britain, UKCA placement needs to be on the device or on the sterile pack (where appropriate), any sales packaging for the device, and instructions for the device. For products being placed in Northern Ireland and the EU as well as in Great Britain, both the CE mark and UKCA mark will need to be placed on the medical device.
Importantly, she reminded firms that they need to approach BSI as early as possible when getting devices UKCA marked because it is very busy and capacity is not limitless.
The last presentation of the day was delivered by William Lee, BHTA Head of Policy & Compliance.
He noted that while the MHRA aims for new medical device regulations to be in place for 1 July 2025 in its guidance, this date does not appear in statutory instruments (SIs).
Bill also discussed medical device transitional arrangements.
“The transitional arrangements have changed slightly,” said Bill. “CE-marked devices under the EU MDR can, under certain conditions, stay on the GB market until the new regulations take effect, i.e., 1 July 2030. It seems clear that MHRA intends to make a further change that would mean that you needed to apply the phrase ‘whichever is sooner’ under the EU MDR.
“Similarly, medical devices CE-marked under the EU MDD can stay on the GB market for three years, under certain conditions, after the regulations take effect, which takes us up to 2028.
“Our understanding was that the previous transitional arrangements applied to all classes of medical devices.
“I think the biggest change and the most relevant change for BHTA members is that for Class I products that do not require third-party conformity assessments – so standard Class I products that aren’t sterile, don’t have a medical function, and that aren’t reusable surgical instruments – the new transitional arrangements will not apply. These Class I products will need to comply with UK regulations and display the UKCA mark from the new date of inception.”
Bill explained that the SI has been laid before the House of Commons and the House of Lords in a draft affirmative. If the medical device SI is approved, it passes into law on 30 June 2023.
BHTA is currently seeking clarity from MHRA regarding the 1 July 2025 inception date, Class I device transitional arrangements, labelling requirements, and securing MHRA guidance webinars for members.
The association will issue a guide to BHTA members on UK medical device regulation and laws in the coming weeks.
Last month, the British Healthcare Trades Association (BHTA) invited members and non-members to its spring conference to discover how current policy decisions are shaping the future of health and social care, impacting UK patients, and what this change means for businesses.
The sell-out conference, ‘UK Health and Social Care Landscape: How will UK policy decisions impact patient experience?’, took place on 11 May 2023 at the Manor Hotel in Meriden, Solihull.
Sponsored by Verlingue, the conference saw an impressive roster of senior government and sector leaders present engaging sessions throughout the day to suppliers about future policy directions, new UK Government priorities, and how collaboration and innovation will ultimately improve the patient experience.
Attendees gained invaluable insights into the changing health and social care landscape, asked questions to the high-profile roster of speakers, and networked with key stakeholders and peers.
Below are the highlights from the other two morning sessions from Simon Williams, Local Government Association Director of Social Care Improvement, and Alan Wain, COO at EPSCOT.
Topics covered by these two presentations included social care reform, how better use of technology could improve the lives of millions of social care users, and how social value in public procurement impacts suppliers.
The first set of BHTA morning presentations from David Stockdale, BHTA CEO; Steven Ferguson, Head of Market Access at IQVIA; and Paul Gaffney, Director of Tendo Consulting, can be found here. These sessions explored how the BHTA is successfully lobbying on behalf of its members, how tackling NHS waiting lists with innovative technology is a priority, and how the changing political landscape is impacting healthcare policy.
The remaining afternoon presentations from the conference will be shared on the BHTA website and social media over the coming days.
Simon Williams, Local Government Association (LGA) Director of Social Care Improvement, gave an overview of the LGA’s perspective on social care.
He underlined that there are millions of social care users whose lives could be improved by better usage of technology. It has a huge role to play in tackling social care challenges and realising the sector’s vision.
He advised that technology needs to be accessible to staff without going through formal assessments and that it should help properly reduce the need for intensive staffing or deploy staff more efficiently.
“Social care is a priority for government and the NHS because the NHS is saying it is not going to be able to find the capacity to get on top of its waiting lists unless there is investment in social care,” Simon noted.
People are unnecessarily admitted into hospital, as there are not reliable alternatives. People stay in hospital for too long as the right solutions are not in place in their homes. Often, people are admitted into care homes instead of going home because the right solutions are not in place, he added.
818,000 people receive adult social care through local authorities. Most spending on social care is made via tax. With all this pressure within the social care sector, especially post-COVID, councils are looking for ways to make savings and meet user needs.
Simon continued: “There has actually been a decline in the number of people who receive long-term care through local authorities, and that particularly affects older people. That’s despite our ageing population.”
LGA estimates that £13 billion is needed to get social care on a sustainable, long-term footing.
Workforce pressures were also highlighted in Simon’s presentation, as he stated that there are currently 165,000 vacancies in the social care sector. Social care is now on the shortage occupations list for immigration.
“Vacancy levels are a massive constraint on meeting demand at the moment, particularly care,” he said.
Simon then moved on to a discussion around social care reform.
As part of this, since April 2023, councils are subject to CQC assessments for their adult social care function for the first time since 2010. That has been brought in primarily because the government says it is going to be delving more into care and there needs to be more transparency around outcomes.
Importantly, Simon explained that the upcoming social care charging reform – which has been pushed back from October 2023 to 2024 at the earliest – would have major consequences for how the care market operates.
“There will be a cap on how much anyone is expected to contribute to their own care,” he said. “Councils have changed the thresholds in which charging applies, so there will be more generous thresholds before people are asked to contribute to their own care or pay for all of it.
“Then there’s the duty on councils to assess self-funders, who ask councils to assess for their care. One of the key issues on that last point is that will potentially erode the differential between providers. Typically, providers will charge more to their self-pay market than to their local authorities. As this duty comes in, you can see that differential being eroded.
“Either providers are going to be squeezed, and I don’t think there’s a lot of profit in many providers to be able to support the loss of that differential. Or local authorities are going to have to find the money to put into that. Then the question is who’s going to pay for that?”
Alan Wain, COO at EPSCOT, presented next at the BHTA spring conference 2023. His session was all about the importance of social value in public procurement.
All public NHS tenders must now have a minimum of 10 percent of the total award scoring to social value, he outlined. This is a significant step change from the traditional price and quality criteria.
“Now that social value has come into it, price and the social value will be taken into account in the evaluations,” Alan explained. “Social value encompasses a lot of initiatives that are going on in society at the moment, such as sustainability, corporate social responsibility, ESG, wellbeing, carbon reduction planning, and so on.”
“The implementation of social value is really about generating additional value in UK plc,” he added. “It’s not about generating additional value in the organisations themselves, it’s about UK plc.
“When social value is being measured, there are two things people are looking at. One is what I call the ‘rear-view mirror’, which asks companies: What are you already doing around social value? And then comes the forward-looking bit: What are you prepared to commit to if you get this contract that’s being awarded?
“The backwards bit is looking for evidence that you’re already doing it and really that supports the credibility of the forward-looking bit.”
Alan said it is important for firms to look at what contracting authorities want when tendering so their proposition is relevant.
He continued: “For you, as an organisation, when you look at what social value touches on, it touches on all parts of your organisation. It goes across all the functions of your organisation. Whereas, when you were looking at price, it may not have quite gone across all the same functions.
“It also goes outside of your organisation. Social value guidance talks about collaboration, using SMEs, and using innovation to make your own products and processes better.”
Large organisations will need to provide data about how many SMEs they work with and what percentage this accounts for in terms of total cost. This data needs to be collected, so organisations can answer these questions sensibly.
In operations where manufacturing occurs in the UK, Alan noted that a lot of manufacturing operations are not doing a lot in their local communities, or it is not recorded anywhere. This data is also important for tenders.
Looking outside of the organisations, NHSE’s net zero targets are very significant in public procurement, including reducing emissions within the supply chain and not just within the organisation.
He underlined that NHS net zero guidance states that the carbon footprint of third parties needs to be removed by 16.5 million tonnes CO2e from supply chain. Scope 1 emissions are direct emissions, scope 2 emissions are indirect emissions, and scope 3 emissions are supply chain emissions.
“Current carbon reduction planning only asks you account for 5 out of 15 scope 3 emissions,” he commented. “Where are the other 10 going to come from? The other 10 get more challenging.”
When EPSCOT did the calculations for tender evaluations, if companies are not accounting for the minimum 10 percent social value, the product’s price must be significantly lower to get the same evaluation score, which would significantly impact suppliers’ gross margins.
Alan added that implementing social value is about improving UK plc. He said social return on investment (SROI) tells a story of how change is being created by measuring social, economic, and environmental outcomes. However, he nodded to the fact that the UK Government’s social value guidance is complex and open to interpretation.
To help with social value, EPSCOT has an affordable social value tool available, which makes it easier for suppliers to quantify the impact of their social initiatives and insights for improving future strategies.
British Healthcare Trades Association (BHTA) member Alert-iT is an assistive care technology specialist offering a range of epilepsy monitors, fall detectors, dementia care solutions, incontinence support items, and pagers and logging.
BHTA recently caught up with Rick Gunn, Operations Director at Alert-iT, to learn more about how the company started, what it offers, and how the BHTA provides invaluable support.
BHTA: Can you give us some background on yourself and how Alert-iT started?
Rick: “I have been with Alert-iT for almost 10 years now; May 2023 will be my tenth year! Before that, I was Global Supply Chain Leader for a UK-based business owned by General Electric.
“My background has been in operations, team management, material logistics, and project management for around 20 years.
“I was working as a consultant when I had a phone call from the founder of Alert-iT; he had heard of me as we had both worked in the same industry. He asked me to come and have a look at his growing business. I came on board as a consultant product manager and within a few months I was asked if I wanted to join Alert-iT permanently as a director.
“I fell in love with the business very quickly to be honest with you! The job had a real ‘feel-good’ factor to it right from the start. When we are more successful, it means that we are helping more people, making their life easier, and making the lives of carers less stressful, through the use of our technology.”
BHTA: Has Alert-iT launched any new products recently?
Rick: “Alert-iT has just released a new version of a general bed alarm. The Alert-iT P163 Bed Alarm is used to support a person whilst in bed or chair, alarming if they leave.
“The alarm uses a range of sensors to suit a wide range of situations by placing them on or under the mattress, on a chair, or on the floor. The P163 automatically alarms differently if it detects a bed and chair sensor or floor mat.
“It has an easy-to-press button located on the front, so a person can call for help, whilst also having the capability for the carer to escalate the call to urgent if they require assistance. The caregiver is notified of an event via either the Alert-iT failsafe pager or connecting to an existing nurse call system.
“Having a dual input gives the user more ways to call for assistance. For example, input 1 can be timed for bed occupancy while input 2 can have an easy-to-reach wired call button. Alternatively, if there are two beds or chairs near to each other it can monitor two users at the same time.
“The P163 is specially designed so it can pick up each person individually and send separate alarms.”
BHTA: It must be a great feeling to know that your company is helping to improve people’s lives.
Rick: “For sure. There is a huge emotional element to what we do on a regular basis, either through an email, a social media post, or a phone conversation that can quite often start off as a support call where someone has an issue with some operational product settings can become an in-depth conversation about their situation. I have often sat back and got quite emotional about it.
“Because you are involving yourself in people’s lives, and, for example, if you are speaking with a mum and dad about their son or daughter – I’m a dad – you are almost transporting yourself into their situation, into their lives, and you gain a small perception as to what their life must be like and what they are going through.
“Then when they tell you that your equipment is helping them in such a massive way, that’s a hugely emotional thing to be a part of. It’s very powerful to hear how you have helped.”
BHTA: Customer support must play a large role in Alert-iT.
Rick: “It does, and that is why we invest heavily in customer support. It is a huge part of our brand, which is why it is important to us to get customer feedback. Our commitment to customers is incredibly important to us.”
BHTA: What is Alert-iT’s plans for the future?
Rick: “Our plans are to complete the release of our new P200 Range of monitors as a Class IIA medical device to provide better support to carers of those with epilepsy.”
BHTA: What are the benefits of becoming a BHTA member?
Rick: “We were members after seeing that a competitor was a BHTA member, and we thought ‘that seems like something we should be doing’. When we first signed up, we had recently completed our ISO 34/35 medical standard. When you look at what requirements are needed to be a BHTA member and use your branding on a product, those were all things that we were already doing!
“So at that stage, the main benefit was in having the BHTA branding associated with our products for customers to see and for positive marketing.
“[Some of the main benefits are] tapping into the BHTA’s expertise, your ability to understand the bigger picture of what is going on in the industry, and also your ‘clout’. When the BHTA speaks up, it means more than when a smaller company speaks up.
“From a regulatory and an MHRA point of view, it means that issues we, as smaller companies, can become a big deal and that the issues need to be dealt with in a significant way.”
BHTA: How has the BHTA supported Alert-iT?
Rick: “We have had some amazing support from David Stockdale (BHTA CEO) and William Lee (BHTA Head of Policy and Compliance) with some problems that we have been having!
“In fact, it was when David Stockdale asked if there was anything that the BHTA could help with at our trade stand at an event in Dusseldorf that led to us asking for some advice.
“That conversation has meant that we have had some amazing support from the BHTA, which has really blown us away. In particular, the time we have had to speak to William Lee has been such an eye-opener for us. He is such a force and is so passionate as well that after speaking with him you really do feel like this guy has got your back.
“The fact that he and Kathryn Vaughan, BHTA Membership Engagement Manager, came down on a train to meet with us for what was actually a very short meeting just shows the commitment that the BHTA has to help its members.
“Also, William Lee has provided invaluable insights and support with our dealings with the MHRA regarding the MHRA decision to re-classify our core products to Class IIA devices. William Lee attended our site when our local MP came to visit to discuss the lack of support from the MHRA.
“When something goes wrong, that’s when you need support, and that is where being a BHTA member has proved to be vital for us.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Specialist posture and pressure care management seating firm Tri-Chair recently became a member of the British Healthcare Trades Association (BHTA).
Since then, BHTA caught up with Shaun McCluskey, Managing Director at Tri-Chair, to find out more about the firm, how its specialist seating modularity grows with user’s changing needs and facilitates cost-effective refurbishment, and why it decided to become a BHTA member.
Tri-Chair was developed by Channel Healthcare, which is a team of experienced, knowledgeable, and enthusiastic independent seating consultants.
Channel Healthcare’s aim is to provide a timely, needs-based, and cost-effective solution to specialist seating challenges while exceeding customer expectations.
Tri-Chair’s goal is to make life easier for those tasked with equipment provision.
There are three specialist seating solutions available from Tri-Chair: Tri-Chair One, Tri-Chair Two, and Tri-Chair Three. They have different design and configuration options, but all models are underpinned by Tri-Chair’s chair frame.
Each option evolves and adapts to an individual’s needs as conditions progress or as users change. This modularity reduces the cost of specialist seating provision, enabling equipment loan stores to refurbish and reallocate a chair to a new user at a fraction of the cost of buying new.
Shaun McCluskey, Managing Director at Tri-Chair, explained: “Tri-Chair is a new modular range of specialist seating built on decades of experience within the industry. We aim to make life easier for those tasked with equipment provision. The Tri-Chair has the potential to evolve and adapt to an individual’s needs as conditions progress or indeed as users change.
“We are working with several highly experienced distributors across the UK and offer a next-day despatch to ensure clients’ needs are met before they potentially change.”
Recycling of a Tri-Chair to a new user has a number of potential benefits not only to the efficiency of equipment provision by the loan store, but to the effectiveness of occupational therapy community service, to the user who is in urgent need of postural support and pressure management, or the hospital discharge team looking to release beds.
Having readily available a specialist chair that is suitable for those that are ambulant yet require some posture and pressure care through to those with complex sitting postures following some simple adaptations is highly important.
The intuitive design of the Tri-Chair makes the adaptations and adjustments straightforward for store engineers to undertake without the need to hold exhaustive amounts of costly stock.
Furthermore, Tri-Chair’s adaptability enables it to be recycled to new users thereby extending the product’s lifecycle, minimising waste, and helping to reduce the carbon footprint of stores. Even in this small way, the Tri-Chair is contributing to a greener planet.
Shaun continued: “I spoke to Andrew Stevenson, former chair of BHTA three years ago about our dream of having a truly modular range of specialist seating that would help the likes of NRS, Millbrook, Medequip and independently operated equipment loan stores provide the very best service to every client.
“Three years later we our very proud of what we have created and the feedback from our customers has been fantastic. We are offering the range of modular seating via a network of trusted distributors across the UK and also have export customers already taking on the range. We bring passion, pride and knowledge back to the specialist seating industry along with good old fashioned customer service which for many seems to have slipped over recent years.”
Discussing the decision to become a BHTA member and what he would like the association to do more of going forwards, Shaun said: “I wanted to become a BHTA member as I feel the association helps bring likeminded companies together to help focus on driving our industry forward.
“We have supported the BHTA through several businesses through the years and feel proud to be a member.
“I’d love to see more training for members and found the pressure care awareness course ran some years ago to be one of the most informative and worthwhile courses I’ve attended.”
“We feel that the specialist seating industry has been stale for over 10 years with very little to get excited about,” Shaun explained. “Tri-Chair won the Innovation Award at the Occupational Therapy Show during the recent launch and have further developed since.
“We have just launched a new negative leg rest that provides 33 degrees of negative angle which is a first and will help a large number of clients that have developed tight contractures through Covid times.
“Our products will be constantly evolving ensuring we are the leading provider and will bring the passion and customer support that seems to have fell by the wayside in recent years.”
Tri-Chair is currently looking for experienced distributors in some areas of the UK. Interested parties should get in touch with Shaun at Shaun@trichair.co.uk.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.