The winners of the British Healthcare Trades Industry Awards 2024 have been announced across eight categories.
Hosted by the British Healthcare Trades Association (BHTA), the glittering awards ceremony celebrated excellence in the healthcare and assistive technology industry. It took place at the Grand Hotel Birmingham on 29 November to commemorate the exceptional accomplishments of BHTA members, non-BHTA members, healthcare professionals, and industry partners.
Throughout the evening, attendees had the chance to network with industry peers, enjoy a tantalising three-course dinner in the hotel’s grand ballroom, and hear about the inspirational achievements of the award winners.
Melissa Johns presented this year’s awards ceremony. She is a fierce advocate for diversity and inclusion in all industries. Born without a right forearm and hand, Melissa was named one of the UK’s 100 Most Influential Disabled People and one of JCI’s Ten Outstanding Young Persons of the World.
There were eight award categories at the British Healthcare Trades Industry Awards 2024:
Richard Holland-Oakes won the Lifetime Service Award. Over his 45 years in the industry, Richard has worked with a number of recognisable names, like Ottobock, Sunrise Medical, Permobil, and Recare. Throughout this time, he has led the industry in service standards.
The judges were particularly impressed with his passion for inclusion. His nomination made it clear that Richard doesn’t just own or help run his company; he is hands-on and actively builds a legacy of compassion, understanding, and engineering excellence. In addition, he is an active supporter of the industry as a whole and remains a staunch supporter of the BHTA, its values, and mission.
Rollz’s Motion Electric won the Product of the Year Award. The Motion Electric revolutionises mobility aids by merging the functionality of a rollator, transport chair, and electric wheelchair. This fulfils a crucial gap in the market for individuals with varying mobility needs.
A special additional Highly Commended Award was also given to Ottobock’s Genium X4, as the judges recognised this as another exceptional product. The Genium X4 microprocessor knee supports smooth, real-time transitions from sitting to activity. Each step is constantly monitored to monitor change of speed. With improved water durability and battery life, the knee is described as the ‘Swiss Army Knife’ of MPKs.
The OT Show won the Best UK Trade Show Award. This award was voted on by BHTA members, who were impressed with the variety of sessions, speakers, and workshops all supporting a common and united purpose. With a clear audience, the OT Show provided many trade opportunities for conversation and collaboration.
Mobility Scotland won the Retailer of the Year Award. Mobility Scotland’s nomination emphasised its company objectives of “Right, first time, every time”along with a commitment to value. Its unique approach of long-lasting customer relationships is supported by the fact that Mobility Scotland does not advertise through mainstream sources, relying instead on word of mouth, with over 70 percent of business coming from returning customer and referrals.
Laura Wilson won the Rising Star Award. Laura leads the Steeper Product Evaluation Group in Orthotics, and during her tenure she has streamlined the process. She has constantly sought training and new opportunities, including travelling to France and Germany to build relationships and source products. Her work has had clear success both in financial terms and in improving patient outcomes.
Care & Independence won the Manufacturer of the Year Award. The judges were impressed not only by Care & Independence’s established market presence and commitment to customer engagement, but also by its investment in and encouragement of new and innovative ways of thinking and best practices. Care & Independence has a near 40-year heritage.
Reliance Medical won the Innovation in Sustainability Award. Reliance Medical showcased a robust and thoughtful approach to sustainability, with a company fleet of electric or hybrid vehicles, an energy-efficient building complete with rooftop solar farm, and a designated employee Green Team action group. Additionally, it has launched several fully recycled and recyclable products, with a goal that all its first aid consumables will be free of plastics by 2025.
Opcare won the Outstanding Community Outreach Award. The Opcare team goes above and beyond in making a significant contribution to its community. Many new equipment users have difficulty in accessing guidance and learning about their instruments. These difficulties can include transportation, capabilities, or availability. Opcare developed a series of satellite clinics around Leicestershire, which, in addition to providing equipment and expertise, also delivered equipment to patients’ homes.
Commenting on the British Healthcare Trades Industry Awards 2024, David Stockdale, CEO of the BHTA, said: “Thank you to everyone that attended this year’s British Healthcare Trades Industry Awards and a big congratulations to all of the award winners. It was a brilliant event to celebrate the sector’s exceptional achievements.”
The British Healthcare Trades Association (BHTA) has welcomed Meyra UK as a new member. Meyra UK offers a comprehensive range of mobility solutions, which include sports wheelchairs, powerchairs for complex rehabilitation needs, and an extensive paediatric range.
The BHTA recently caught up with James Malcolm, General Sales Director UK & Ireland at Meyra UK, to find out more about James’ background in the mobility industry, the firm’s focus on strengthening partnerships with dealers and distributors, and the value of becoming a BHTA member.
James has over 15 years of experience in the mobility sector, as he explains: “It feels like a lifetime ago, but my journey in the mobility sector began in 2007 as an area sales manager.
“Since then, my career has evolved significantly. I’ve had the privilege of working with some of the leading manufacturers, service providers, and retailers in the industry, alongside many dedicated professionals committed to delivering high-quality products and services to a diverse range of end-users.
“These experiences have provided me with valuable insights and a deeper understanding of the mobility sector, fostering both my professional and personal growth. This journey has ultimately led me to my current role at Meyra UK.”
Meyra UK is part of the globally respected Meyra Group, which was founded in Germany in 1936. Renowned for its user-centred design and innovation, Meyra offers a comprehensive range of mobility solutions. These include configurable, active, and sports wheelchairs; e-powered chairs for daily use and complex rehabilitation needs from Meyra and the TA service; and the Netti range for users requiring advanced seating and positioning.
“Additionally, we offer an extensive paediatric and bariatric range,” adds James. “Our product portfolio is extensive.”
Meyra products have been in the UK for many years, but Meyra UK is now focusing on strengthening its partnerships with dealers and distributors. By collaborating closely, Meyra UK strives to provide them with the tools and support needed to deliver its innovative mobility solutions effectively across the UK and Ireland.
Meyra UK’s ethos is all about inspiring the joy of life for end-users, their families, caregivers, and all other parties involved in the process of offerings its products to the end-user.
The firm decided to become a BHTA member for multiple reasons, among them being the association’s ability to effectively lobby on behalf of its members, valuable networking opportunities, and adding credibility to the business.
“I have been a supporter of the BHTA since I entered the industry,” said James.
“Upholding ethical standards and best practices is crucial for the mobility sector, and collaboration between OEMs, service providers, and distributors is essential to ensure that users—whether accessing products through contracts or private purchase—receive high-quality solutions that adhere to best practices and the BHTA Code of Practice.
“The BHTA also plays a vital role in advocating for our industry with governments and regulatory bodies, both old and new.
“Being a member of the BHTA adds credibility to our business, provides access to valuable industry insights, and connects us with a supportive community that is dedicated to advancing healthcare and independent living solutions.”
Like all OEMs, Meyra UK faces various challenges. It focuses on leveraging advanced technologies and developing new products to meet the evolving needs of its customers. Additionally, the company is committed to environmental responsibility and sustainability in our operations and product designs.
James discusses how the BHTA can assist in this area: “The BHTA can support us by advocating for policies that promote environmental sustainability and reduce regulatory burdens. Furthermore, the BHTA can facilitate networking opportunities and partnerships within the industry to share best practices and innovations.”
One of the biggest draws for becoming a BHTA member is the chance to network with like-minded industry peers. James is already taking advantage of this.
“I recently joined an online meeting with leading retailers in the industry, which was highly informative,” he comments. “I look forward to attending additional BHTA events, as these are invaluable for staying informed on industry trends, networking with other professionals, and discussing key issues in the sector.”
There are some exciting developments ahead for Meyra UK, with new products and events on the horizon. The company will be attending Naidex 2025 and is also planning several product roadshows and workshops across the country.
“We recently showcased our innovative Gaze Driver, an eye-control system for powered wheelchairs, at Rehacare in Dusseldorf, and the response was very positive,” says James. “We are planning to launch it in the UK next year.
“Additionally, we will be unveiling new products in our Active range, thanks to our continued collaboration with designer Rainer Küschall, as well as new innovations in our E-Power range.”
Meyra UK also plans to grow the UK team and will actively be recruiting throughout 2025 as part of its expansion plans.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) and Driving Mobility have published interim guidance for BHTA members about the UK Government’s spring 2024 update called ‘Using mobility scooters and powered wheelchairs’.
This interim guidance has been published by the BHTA and Driving Mobility following a notable (and somewhat confusing) update to the government document around “not in a class” mobility scooters and powerchairs.
“Not in a class” mobility scooters and powerchairs are a new class of mobility vehicle that was introduced in the government’s spring 2024 update. This new class has raised a lot of questions and concerns by BHTA members.
BHTA and Driving Mobility’s interim guidance is designed to help member companies understand the latest government update and outline clearly what the new ‘not in a class’ classification means.
This is followed by a series of questions (as identified by the by BHTA, Driving Mobility, and several member companies) that seek clarification from the government following its most recent update to ‘Using mobility scooters and powered wheelchairs’. The guidance will be updated in due course as the BHTA and Driving Mobility seek answers from relevant government stakeholders.
Download the BHTA guidance document in full here.
On 30 October 2024, Chancellor of the Exchequer Rachel Reeves delivered the Labour Party’s Autumn Budget to Parliament, detailing the UK Government’s tax and spending plans for the year ahead.
The topline announcements that will impact British Healthcare Trades Association (BHTA) members have been highlighted below.
Rachel Reeves announced that there will be no increase to National Insurance, VAT, or Income Tax for employees. Income Tax and National Insurance Contributions (NICs) thresholds will be unfrozen from 2028-29 onwards, which means that people will not be moved into higher tax brackets until then.
However, from 6 April 2025, the government is increasing the rate of employer NICs from 13.8 percent to 15 percent. In addition, the threshold at which businesses start paying National Insurance on a worker’s earnings will be lowered from £9,100 to £5,000.
The smallest businesses will be protected from this change, as the Employment Allowance will increase to £10,500 from £5,000 and be extended to all eligible employers by removing the £100,000 cap. The UK Government says that this means that 865,000 employers will pay no NICs next year.
The Autumn Budget 2024 also revealed that the National Minimum Wage will be increased by 6.7 percent, from £11.44 an hour to £12.21 hour, for people aged 21 and over. The National Minimum Wage will rise for people aged between 18 and 20-years old from £8.60 to £10.
Additionally, the weekly earnings limit for Carer’s Allowance will be increased to 16 hours at the National Living Wage, worth an additional £45 a week from April next year.
One of Labour’s seven key pillars for growth is to drive innovation with increased funding of STEM industries.
The chancellor also announced that Labour is setting a two percent productivity, efficiency, and savings target for 2025/26 for every government department.
Off the back of Lord Darzi’s independent review of the NHS, a 10-year plan for the NHS is due to be published by the government in spring 2025. This plan will set out reforms to transform the NHS from analogue to digital and more from model of sickness to prevention shift care from hospital to community.
In the budget statement, the chancellor confirmed an additional £22.6 billion for day-to-day spending over two years for the Department of Health and Social Care (DHSC), supporting Labour’s goal for the NHS to deliver an extra 40,000 elective appointments per week.
The settlement also confirms capital spending for DHSC will increase by £3.1 billion in 2025‑26 compared to 2023-24 outturn, rising to £13.6 billion, representing record levels of capital investment into health and a two-year average real terms growth rate of 10.9 percent.
Further investments into the NHS included £1 billion for a special fund to address physical infrastructure plus £1.5 billion for new diagnostic centres.
Additionally, Rachel Reeves announced £600 million of new grant funding to support social care. This is alongside an £86 million increase to the Disabled Facilities Grant (DFG).
Responding to the Autumn Budget 2024, David Stockdale, Chief Executive of the BHTA, said: “While we fully welcome additional funding for the NHS and local authorities, we are deeply concerned about the impact of rising costs on the private sector.
“Many of our members are small and medium enterprises, tied to fixed-price contracts with NHS suppliers and local authorities, and rising business costs could make them completely unsustainable.
“Taking on increased National Insurance and the Minimum Wage will be particularly costly without support. In fact, we are already hearing that without support this could ‘decimate’ vital sectors, like community equipment.
“Tax increases and other escalating business expenses threaten to offset any additional investment being made by the government. The hundreds of SMEs that we represent will bear the brunt if this budget despite the fact that we supply the NHS with the essential tech and products necessary to deliver timely, effective care. We stand ready and willing to work with the Government to ensure that this investment is not eroded by increased tax burdens on businesses.”
British Healthcare Trades Association (BHTA) member Prism Healthcare has announced the acquisition of Joerns Healthcare UK on 30 October 2024.
It means that Joerns Healthcare UK’s business, which is also a BHTA member company, and its well-known Oxford range of products, is now part of the Prism Healthcare Group.
With a heritage dating back to the 1950s, Oxford is one of the leading brands in the patient handling and rehabilitation product markets. The Oxford brand specialises in clinical hoisting equipment, slings, and bathing equipment.
The Oxford product ranges represent a strategic addition to the Prism Healthcare Group, which is dedicated to transforming lives in the home, long-term care, acute care, and paediatric settings.
Prism will take on board the full Oxford product set, including the ‘Professional’ and ‘Classic’ ranges, as well as complementary bathing products, slings, and other products supplied by Joerns UK.
Within its core UK market, Joerns UK is a supplier to the community equipment market via loan store operators and independent local authorities, as well as to NHS trusts, care homes, and dealers.
The acquisition of Joerns UK is expected to strengthen Prism’s position as one of the UK’s leading providers of safe patient handling, pressure area care, and specialist seating equipment for individuals with limited mobility.
Chris Morgan, Managing Director of Joerns UK, will take on an expanded role within the enlarged Prism group. He will lead Prism’s UK Homecare and Acute Care businesses, including leading the Joerns UK team within the enlarged UK group.
Chris commented: “I am delighted to have the opportunity to join the Prism Healthcare Group in this exciting new era and to continue the positive development of our company.
“I love working with the fantastic people in this industry and am delighted that the Prism group will support us to continue our successful growth. This will be for the shared benefit of our customers, our team and our supply chain partners.”
Jason Leek, CEO Prism Healthcare Group, added: “The Oxford range of products is an exciting addition to the Prism Healthcare Group. This acquisition strengthens our product offering, supports our expansion into the acute market, and, most importantly, allows us to provide our customers a broader offer.
“I am very excited that we can expand the value-add offering for our customers as well as enhancing our relationships with our suppliers. I am delighted to welcome Chris Morgan and the Joerns team to the group and look forward to working together.”
The British Healthcare Trades Association (BHTA) has welcomed ISKOmed UK as a new member. ISKOmed UK is the UK subsidiary of ISKO Koch GmbH, which designs and manufactures specialist medical device equipment.
The BHTA recently caught up with Greg Whelan, Managing Director of ISKOmed UK, to learn more about Greg’s background, the firm’s range of specialist products, and how being part of the BHTA can help lobby for important change.
“The journey to ISKOmed UK has been quite an interesting one,” Greg exclaimed.
In 2017, Greg joined Nexus DMS (the exclusive ISKO Koch UK distributor), which was soon taken over by Apex Medical. In 2022, Greg was promoted to Director. At the same time, the ISKO Koch agreement amicably ended with the now rebranded Wellell.
Greg said: “Roll onto 2024 and I realised I loved the ISKO products and sector. The opportunity arose for me to join ISKOmed UK, and the rest is history.
“It’s been an inspirational journey in the healthcare sector so far. I’ve learnt so much from all those I’ve worked alongside, met incredible people, made local and international friends, but, most of all, being part of something that absolutely makes a difference to people’s lives, for me, is truly why I do this.”
ISKOmed UK is the UK subsidiary of ISKO Koch GmbH, which is a designer and manufacturer of specialist medical device equipment. In the UK, ISKOmed UK markets and demonstrates its range of specialist beds for individuals with more complex needs.
Greg said: “With the newly rebranded Rotadorm (previously Rotapro) representing our rotational chair bed/stand-up bed range and a much wider offering, including bariatric beds, standing frames, and physiotherapy rehabilitation couches, we are well positioned to accommodate a varied client base and their needs.”
The partnerships in the business bring in skillsets including sales and marketing, regulatory, distribution, design and manufacture, and, importantly for the UK market, a clinical input.
Stuart Barrow is the clinical director of ISKOmed UK.
“Stuart being a qualified occupational therapist for almost 25 years with an extensive background in social services and private equipment and adaptations was the perfect fit for our UK company,” Greg continued. “We are delighted to have him recently join us as our clinical director.”
Stuart continues to run Promoting Independence, a bespoke clinical practice that runs the Occupational Therapy Adaptation Conference (OTAC), making his day-to-day clinical skills and operational management a perfect fit for the business.
Being a BHTA member can give firms access to important, relevant, and timely information regarding supply chain issues.
Greg explained: “The ongoing issues facing the global economy have an impact on everyone’s daily life in some way, whether it’s cost of living, energy costs, or sourcing components.
“Our supply chain issues seem somewhat less with German manufacturing. We enjoy quick delivery times and fortunately do not suffer the well documented issues that shipping freight can be subjected too from the Far East.
“I believe that the BHTA support offered to the membership is vital where logistics is being affected, and, as a member previously, have utilised their knowledge in this area to assist the business.”
ISKOmed UK will be attending all of the remaining OTAC events in 2024 and throughout 2025. The firm is also the headliner sponsor of the Moving and Handling Conference in October 2025.
Greg added: “We are also greatly looking forward to the BHTA Awards Dinner 2024 in November, giving us a great opportunity to meet with colleagues and partners in the industry.”
Greg said that there could be more new products from ISKOmed UK very soon.
Greg has highlighted the benefits of being a member of the BHTA, which importantly includes being part of an association that represents companies’ interests and concerns and lobbies for change.
“As a recent new member and having been a member in my previous organisation, I wanted ISKOmed UK to enjoy the full benefit from being part of the association and to be an active component within it,” Greg explained.
“When you enter a marketplace in your own right, it’s important to be supported by a body that represents the interests and concerns of the healthcare sector and one that can take the voice of its membership and lobby for change on their behalf. The BHTA is that industry recognised association and, for the healthcare sector, the voice that is needed.
“Our first Section meeting is being kindly hosted by Medstrom on the 9th of October. I am personally looking forward to meeting my peers and offering relevant input as required.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed Manfred Sauer UK as a new member. Manfred Sauer UK is a specialist in continence management systems. Its high-quality and innovative products are often designed by end-users and healthcare professionals.
The BHTA recently caught up with Carol Hutching, Nursing Services Manager at Manfred Sauer UK, to learn more about her extensive background in nursing, all about Manfred Sauer UK and Manfred Sauer Care, and the value of BHTA membership.
Carol Hutchings is the nursing services manager at Manfred Sauer UK. She joined the company in November 2018 and has previously worked as a nurse specialist within other commercial companies. She, therefore, has a good understanding of the commercial world, but ultimately it is her patients who come first and finding the best solutions for them is foremost.
Carol began training as a nurse in September 1984 at what was then the Barking, Havering & Brentwood School of Nursing. Based at Harold Wood Hospital, Carol has fond memories of her training there and her subsequent position as a staff nurse on an acute medical ward. Carol remembers the hospital as a friendly and fun place to work. Everyone pulled together and supported each other, and the training was such that they learned ‘on the go’. Teaching and supervision were second to none, so she knew right from the start that nursing was the right pathway to follow.
Carol got married during her second year of training and had her first daughter three years later but has continued with her nursing throughout.
In 1996, by which time she was at a different hospital, Carol was feeling a bit disillusioned with the way things were managed on the wards and decided it was time to try something different. She applied for her first commercial nursing position, and, although surprised at the time, she got offered the post.
She has not looked back.
Carol enthuses: “To steal a phrase from my friend and colleague, Tracy, I feel that my job with Manfred Sauer is my ‘forever job’ and that I will be with the company until it either puts me out to grass or I give in to retirement.”
Carol says: “In spite of Manfred Sauer UK being established for over 25 years ago, many people are still unaware that Manfred Sauer is a real person. Not only that, he is an absolute inspiration!”
Manfred was born in Germany in 1944. At the age of 19 in the UK, he had a diving accident resulting in a spinal cord injury. He has had tetraplegia since 1963, and he underwent his rehabilitation at the Stoke Mandeville Spinal Unit in the days of its founder, Sir Ludwig Guttmann.
Following his accident, he noticed a real gap in continence management and a lack of options available. As a result, in 1965, he began to develop and market condom urinals or urinary sheaths. In 1976, he launched Manfred Sauer GmbH, which is now a firmly established business enjoying a large share in the rehabilitation marketplace for continence systems in Europe and an ever-growing market share in mainstream continence management in the UK.
Thanks to the insight of Manfred back in the 1960s, Manfred Sauer UK is also now well known in the continence market. The company seeks to offer high-quality, innovative products, which are often designed by end-users and healthcare professionals.
Manfred Sauer UK is based in Northampton and is the UK distributor for the Manfred Sauer product portfolio, offering users a diverse and extensive choice. The products are manufactured in Germany.
“They undergo rigorous testing before they are released into the marketplace, as we believe it is vital to get things right from the start,” adds Carol. “We offer more choices in urinary sheath sizes than any other manufacturer; leg bags with unique features and benefits which make a difference; Nephsys, a specially designed Nephrostomy system that can be worn around the waist; and more.”
Manfred Sauer Care is the company’s home delivery and nursing service division. It offers a personal service with professional care. This is delivered by a friendly and knowledgeable team that takes time to listen and understand.
“We not only offer a prescription home delivery service, but one that puts the needs of the user first,” Carol says. “We pride ourselves in the fact that we take time to ensure every order is managed with sensitivity, care and, understanding.”
The service offers a swift and efficient delivery to a chosen address on a day that suits. Personalised product customisation is available.
Manfred Sauer Care also supplies all manufacturers’ products, holding a comprehensive range to enable it to fulfil all prescriptions promptly. It accepts prescriptions by electronic prescription service, and a Popular Standing Order Service is available.
Manfred Sauer Care will dispense any brand of continence, stoma, and woundcare product available on NHS prescription, direct to the patient.
In recent years, Manfred Sauer UK has expanded significantly, as Carol explains: “We are known as a company that provides innovative products or products with a difference. We have the Bendi bag, designed specifically for wheelchair users, and the NephSys system for people struggling with the management of their nephrostomy/s.
“With the popularity of such products, our business has grown substantially over recent years. As a result, we have expanded, and we run our business over two units instead of the one, as we did for years.
“Our nursing team is growing, and our prescription team are seeing an ever-increasing number of referrals to our service.”
Manfred Sauer UK has recently joined the BHTA. As the company has a small team, one of the main benefits of becoming a BHTA member is being part of a larger industry community.
Carol says: “We are faced with constant challenges, such as trying to keep up with the impact of the Part IX consultation and changes in regulations. We hope that being a part of the community will strengthen our business relationships and increase our knowledge and understanding of industry changing events. We very much look forward to working together.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed ProSys International as a new member. ProSys International designs, develops, and manufactures a range of clinical supplies and medical devices for acute and secondary care environments.
The BHTA recently caught up with Gill Sims, Clinical & Commercial Director at ProSys International, to discover more about the firm, the value of being a BHTA member, and difficulties keeping up with the latest regulations.
Gill enjoyed a successful career in medical device sales for over 30 years. She has previously worked in the stoma, urology, wound, and obstetrics and gynaecology markets.
Gill recently joined ProSys International to support the firm’s vision and business development strategy in expanding its bowel management, pressure area care, and infection control portfolio in both primary and secondary care environments.
“As a registered nurse I am passionate in supporting healthcare professionals with best practice solutions to support and overcome the challenges faced in today’s clinical and home care settings,” Gill enthused. “Providing products and educational services to enable care of the highest standard is our goal and we are building a respected team to spread our reach and support at grass roots.”
Gill says that contributing to the development of exciting new products in the pipeline in a dynamic environment is incredibly rewarding. ProSys International’s overall goal is to deliver high-quality and cost-effective solutions, which involves multidisciplinary professionals supporting the firm’s projects from the outset.
The company anticipates launching its latest development in early 2025. This will mark the start of a programme that sees the true development of the ProSys International brand over the next three years.
Prosys International is a micro SME founded in the late 1990s by Graham Steer. As a mechanical and bioengineer, Graham grew the business with a focus on the design, development, and manufacturing of medical devices.
The company developed a range of products to assist in the management of highly infectious bodily fluids based upon super absorbent systems, and this subsequently led to the development of the Secco Faecal Management system. The Secco Faecal Management System Secco Protect™ is an easy-to-use system that reduces skin breakdown and pressure ulcer development, while preventing cross contamination. With its unique super absorbency technology, it contains spillages and odours as well as maintains patient dignity.
“Most recently a range of pressure relieving devices were added to the product portfolio, and this addition will be a focus for the business as we move in a new strategic direction,” Gill adds.
The ProSys International range of products are sold via a range of distribution channels including the NHS Supply Chain.
Gill explains that, for a small team, it is difficult to keep up to date with the latest regulations, as resources are stretched.
She says: “For any size organisation the trials and tribulations of endeavouring to comply with both regulatory and voluntary requirements in the 21st Century is like ‘pushing water uphill’, but with the added issue of reduced resources in a company the size of ProSys our small team can be stretched, regulatory compliance is without a doubt our biggest challenge ahead.
“Barry Holland, Regulatory Affairs Manager for the company, explains that the two main adverse events in recent history that caused most disruption within the compliance field have been the PIP Breast Implant Scandal of 2010 and Brexit in 2020.
“Regulations have been strengthened (and lengthened), Notified Bodies are now relying on State-of-the-Art obligations with typical guidelines such as MEDDEVs (although most don’t have any legal status), and now, if we’re lucky enough to sell our medical devices into Europe, our costs to comply with both the EU Medical Devices Regulations 2017/745 and the UK Medical Devices Regulations 2002 have doubled.
“Politicians continually say that “red tape” will be reduced, but unfortunately this never happens! Government Quangos continue to publish commitments that micro businesses and SMEs be given a “light touch” approach, but again we are yet to see this happen.
“The challenges for medical device compliance have never been tougher.”
Gill says that joining the BHTA as a member will help give ProSys International a collective voice. The BHTA can also provide valuable support and guidance in overcoming some of these challenges.
There are many benefits to becoming BHTA member. For Gill, the most value comes from regulatory support, networking opportunities, educational sessions, being part of a collective voice, and aligning with the BHTA Code of Practice.
Gill comments: “Joining the BHTA was a no-brainer for me, having worked for several member companies in the past, I have enjoyed the networking opportunities, educational events, and the collaborative approach to our industry challenges.
“The BHTA Code of Practice aligns so well with the ProSys mission and values and reflects a philosophy of care and support, which is very much at the forefront of all our activities.
“I am so looking forward to meeting with the Section members in the coming months and engaging in discussions that enhance quality of life for our customers whilst developing and growing our respective businesses.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has welcomed LendoCare as a new member. LendoCare’s goal is to simplify access to at-home medical equipment through rental models.
The BHTA recently caught up with Solomia Boretska, CEO/Co-founder of LendoCare, to find out more about the firm, its plans for the future, and how the BHTA can support with key issues.
Solomia is a neuroscientist by background, as she explained: “I volunteered with the MND Association during my studies and saw firsthand the difficulty of accessing equipment across the UK.”
That is when LendoCare was born.
“I started the business with my brother and co-founder to tackle the lack of digitalisation in the equipment hire process for customers,” Solomia continued.
LendoCare is building the digital equipment hire service for the UK, offering customers easy availability and a booking platform. Its mission is to tackle the postcode lottery of care by providing affordable healthcare equipment services at a national scale. Looking ahead, LendoCare plans to expand into the electric wheelchair and scooter sector.
LendoCare decided to become a BHTA member for several reasons.
As LendoCare expands, it is seeking support with medical device registration regulations and supply chain support. These are two areas where the BHTA can offer expert guidance.
LendoCare also wants to learn from other BHTA members in the space and receive up-to-date and relevant regulatory information.
Solomia added: “I’m keen to attend some in person events as well as Section meetings.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has recently welcomed Stairlift Recycling Ltd as a new member.
Stairlift Recycling Ltd removes used stairlifts and refurbishes them before offering them to those in need at reduced rates. Its refurbished stairlifts come with a lifetime warranty, providing customers with peace of mind.
The company’s mission is to enhance independent living by significantly lowering the cost of mobility equipment and reducing environmental waste.
Established in 2013, Stairlift Recycling Ltd has provided affordable, high-quality stairlifts for over 10 years. Its services help bridge the gap for individuals in need of affordable mobility solutions.
Stairlift Recycling Ltd has managed to overcome challenges around people being wary of purchasing second-hand or refurbished equipment.
The company explains: “The refurbished stairlift market is highly specialised and aimed at people with mobility issues, often the elderly or disabled. Raising awareness about the benefits of reconditioned stairlifts can be difficult, especially when new stairlifts by the big companies dominate the market.
“Consumers are wary of purchasing second-hand or refurbished equipment, especially devices like stairlifts. Overcoming these concerns through marketing and advertising is crucial.”
Stairlift Recycling Ltd decided to become a BHTA member to ensure it aligns with high industry standards and gains additional credibility in the healthcare market.
The BHTA is known for its strict Code of Practice, which is approved by the Chartered Trading Standards Institute (CTSI). By joining the BHTA, Stairlift Recycling Ltd can demonstrate its commitment to ethical business practices, customer protection, and safety standards.
Stairlift Recycling Ltd adds: “Being part of the BHTA helps us to reassure customers that our products and services meet rigorous quality and safety criteria. It also enhances trust, particularly for potential customers who are hesitant about purchasing refurbished mobility equipment.
“Moreover, BHTA membership allows us to network with other reputable healthcare businesses and stay informed on industry trends and regulations.”
The company is looking forward to attending any upcoming BHTA Regional Networking Lunches alongside BHTA Stairlifts and Access Section Meetings.
Looking ahead, Stairlift Recycling Ltd will expand its operations through localised hubs nationwide, which will help the firm deliver faster installation and maintenance services. Another focus is on creating job opportunities for veterans, helping ex-servicemen and women reintegrate into society by employing them in various roles within the company.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The British Healthcare Trades Association (BHTA) has responded to Lord Darzi’s recent independent investigation into the current performance of the NHS across England and the challenges facing the healthcare system.
The report outlines areas where the NHS is performing poorly, the key reasons behind this, and some suggestions to bring the NHS back to peak performance.
Reacting to the report, David Stockdale, Chief Executive of the BHTA, commented: “Lord Darzi’s report offers a refreshing perspective as the Government faces the realities of the NHS’s current challenges. The health service, its employees, and suppliers have been undervalued and underused for too long, which this report fully acknowledges.
“I’m particularly pleased to see the stated shift in focus from hospitals to community care. The BHTA stands ready and willing to support the NHS in accelerating this transition, as our members provide both the innovations and local expertise needed to usher in a new era of healthcare in the UK.”
On 10 September 2024, the British Healthcare Trades Association (BHTA) hosted a Dementia Awareness Training session for its members.
The half-day event took place at the NSPCC National Training Centre in Leicester, and the training was delivered by Nadine from the Alzheimer’s Society.
The aim of the session was to enable staff who interact with customers, both on the phone and in person, to feel more confident and skilled in supporting customers with dementia.
Key learning outcomes were for staff to learn what dementia is and how to spot the signs and symptoms; understand how the symptoms of dementia can affect a person’s behaviour and communication; and learn practical ways to support people with dementia in a customer-facing environment.
The engaging training also touched on:
The training has received positive feedback from attending BHTA members.
Hayley Smith, Operations Manager for Wenman Healthcare, commented: “I thoroughly enjoyed this course, I would say it’s been one of the most useful and interesting training courses I have attended. The trainer was excellent and had a vast experience of working with dementia which showed during the training and shared her own experiences which really helped.
“I now feel much more confident when I go to assess someone living with a form of dementia, it’s almost made me want to campaign for The Alzheimer’s Society to get the word out there!”
Claudia Davies, Prosthetist at Opcare, enthused: “Me and my colleague Jess both found the training incredibly useful for our role. Nadine was a very good speaker. She did an excellent job, and the content and delivery were relevant and interesting.
“I am an educator in our company, and I’ll be putting forward a request to get this training included in our base training.
“The only downside was the long commute, so if there were any different closer locations in future that would be appreciated.”
Recently, the British Healthcare Trades Association (BHTA) held its inaugural regional networking event in Kent for members, which proved to be a success.
The free event took place on 4 July at The Wharf in Dartford, where attendees enjoyed a complementary buffet lunch. All BHTA member companies and staff were invited.
The informal networking lunch was a chance for members to network across all BHTA Sections, so attendees could reconnect with familiar faces and meet new people they may not ordinarily have a chance to connect with.
Here’s what attendees had to say about the regional networking event:
Oksana Pylypenko, Project Production Manager from John Florence, said it was a “fantastic networking lunch”.
Gary Tidman, Director of Only Lifts, remarked: “All in all I thought it was great, having recently attended a joint section meeting it was all very familiar faces. There seemed to be good engagement cross industry as well. Would definitely attend another.”
Kylie Evans, Head of Mobility at Mark Bates, commented: “What a fantastic regional networking lunch organised by the British Healthcare Trades Association – hopefully the first of many. It was great meeting with other companies within the industry and discussing our different experiences. Myself and Danny Bates had a great time.”
The next BHTA regional networking event is taking place in the West Midlands at The Hatton Arms on 5 September from 12pm-2pm, where attendees can enjoy a free buffet lunch. Members can register for tickets here.
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Laura Squire, Chief Healthcare Quality & Access Officer at Medicines and Healthcare products Regulatory Agency (MHRA), discussed where UK medical device regulation is at now and what the future looks like.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Laura began by explaining the MHRA’s purpose in delivering the future regulatory framework of medical devices in the UK. Its goal is to deliver a robust and leading regulatory framework that prioritises patient and public safety. In delivering this regulatory framework, the MHRA’s chief goals are to deliver:
The new regulatory framework has been implemented via a series of Statutory Instruments (SIs), Laura explained. Further details are in the slide below.
Laura also provided details of where MHRA is at now with UK medical devices regulation and plans for 2024-2025. The slides below provide more information.
“We’re trying to be more transparent about our timescales,” Laura commented. “But it’s very difficult to be transparent about timescales when you’re doing legislative work, because there are certain things that are not within our gift in terms of timescales.”
A key point from Laura’ presentation was around international recognition. MHRA recently published a statement of policy intent, which outlined MHRA’s intention to recognise medical device approvals from Australia, the EU, Canada, and USA. It contained further details for the access routes depending on the device type, class, and prior approval.
“We are also working actively with Japan to bring them into the international recognition,” added Laura. “It’s slightly more complex there because of the population and understanding how they apply some of the international standards, but there is no doubt that Japan is a rigorous regulator, so we would trust it.
“We’re calling these comparable regulators, because I don’t like the phrase ‘trust’. It implies we don’t trust everybody else, and we do trust quite a lot of other regulators. It’s about the practicalities of making it work. At the moment, these countries are the ones that we think we can get to work, and we’ve worked with all these countries to try to design the framework.”
MHRA is testing the proposed framework in collaboration with industry and approved bodies, using a range of devices with existing approvals from these countries. Market access via international recognition would only be formally granted once the future core regulations are in force, Laura explained. The proposed framework may be updated based on these activities.
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Barney Willis, Deputy Head of Life Sciences at the Department for Business and Trade (DBT), explained how DBT provides practical support to UK medtech SMEs with exporting.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Barney began by explaining what the DBT does. The department brings together business and trade in a single department. Export and investment are the two pillars of the department. DBT also opens up new markets for businesses by removing barriers and negotiating trade deals, which can lead to practical opportunities opening up.
Barney provided some insightful UK medtech sector statistics. See them in the slide below.
Despite the UK having an innovative, productive, and fast-growing medtech sector, UK medtech exports are low relative to international comparators, he said. The UK imports more than it exports.
The key point from Barney’s presentation is that the DBT provides practical advice and support to SMEs to help them grow and export, which involves non-stop engagement. Barney outlined some of the practical support available to SMEs in the slide below.
Barney said: “We will competitively recruit between 10 and 14 companies, which will be UK SMEs that have got something competitive that we think has a chance of being successful in an overseas market.
“For example, I’m flying to Saudi Arabia with about 10 companies, which we recruited from across the assistive tech and medtech sectors, and we will use the convening power of the British Embassy to get them into rooms they wouldn’t otherwise get into.”
Importantly for SMEs, DBT has a network of international trade advisers across the south, midlands, and north of England, Barney explained. These advisers provide businesses with free and impartial export support. Additionally, they can help firms develop their export strategy, access masterclasses, link firms to specialist export advisers, and help firms make the most of DBT’s global network so they can grow their business overseas.
DBT’s overseas network spans over 100 markets with a global reach in more than 170 countries. These include Canada, the US, Germany, UAE, Japan, Spain, New Zealand, China, and more.
Barney added: “DBT has embedded staff in most of the markets you’re likely to care about, and certainly the large ones. These will be, in many cases, specialists who know the sector in their country. They will often be locally engaged.”
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Mark Chapman, Interim Director Medical Technology Digital & Diagnostics at the National Institute for Health and Care Excellence (NICE), delved into the NICE healthtech assessment lifecycle approach and innovative vs iterative healthcare products.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Mark began by explaining how NICE is transforming by developing guidance that is more:
Progress has been made on these changes, which are detailed on the slide below.
An important topic from Mark’s presentation was around whether products are innovative or iterative.
Mark said: “A product starts off massively transformative and innovative. Then, over time it iterates. By the end, it’s got a lot of additional items added to it. It’s the additional items that make it different to the predecessor, but you wouldn’t class it massively as innovative.
“The reason why it’s important to think about this is, for so many years, we’ve tried to polish what may just be another pair of shoes and convinced someone that they’re the better thing to have. That might be the case, but it’s not always the case.”
The MedTech Strategy touches on the right product for the right patient at the right time.
“When we think about innovation without differentiation, that’s what holds us back,” Mark explained. “Far too often, innovation has gone into the system, and the next innovation has come along. You don’t know whether the first one was the game-changer or the second one was the game-changer, because we’ve rarely done any full assessments.
“That’s what we want to shape NICE to be looking at more intentionally.”
With this in mind, NICE has introduced and refreshed its topic prioritisation programme. This allows NICE to select the right technologies for consideration of a NICE assessment, dependent on the evidence, availability, the access to it, and the need in the health and social care system.
Then, through various stages, NICE will start looking at how much this would cost, the system impact for that investment, population impact for that investment, and these may be cost saving. Whereas historically in the healthtech programme, everything was forced into proving cost saving.
“Once a product has been selected, we’ll embark upon a health technology assessment,” continued Mark. “A health technology assessment is a collective term that describes a set of methods and approaches to assess the value proposition of a technology.”
A key point from Mark’s presentation was around NICE’s life cycle approach to healthtech assessments. See the slide below for further details.
Where possible, real-world evidence (RWE) will be prioritised for late-stage healthtech assessments, added Mark.
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Andrew New, CEO of NHS Supply Chain, explored how NHS Supply Chain will change over the next five years to make it better to work in and with.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Andrew explained the fundamentals of the organisation: “NHS Supply Chain exists to try to simplify the way marketplaces work; to try to engage trusts on a collective basis so we get consistent decision-making, and it’s not sporadic as it has been historically; and to make these markets work more effectively.
“We’ve been doing a lot over the last year or so to reorganise the way we work at the same time as continuing to run very fast in delivering the benefits that all of our supply base offer to the NHS. None of this can be done without the whole system working together, and that’s a key principle of everything we’ve done.”
Andrew highlighted that NHS Supply Chain initially started out doing a fantastic job of focusing on what it was asked to do but not doing the job the NHS needs in the future. The slide below details some of the areas where NHS Supply Chain has built on solid foundations to ensure it is fit for the future.
In one year, NHS Supply Chain and suppliers have achieved a lot, Andrew explained. Headline achievements include:
He underlined that there is an opportunity to save £40 million across the NHS, but there is a backlog of work, and it requires clinical intervention.
Andrew shared NHS Supply Chain’s strategy and corporate priorities. See the slide below for further details.
One key point from Andrew’s presentation was around NHS Supply Chain’s work to enhance the clinical voice across the organisation.
“We need to enhance that voice both in the conversations we have with trusts as well as with suppliers,” he continued. “We’ve brought in a new national clinical director, Michelle Johnson, who is bringing together a clinical community to make sure we have clinically led decision-making everywhere. That is hugely valuable to us as an organisation, and we’re already seeing the benefits.”
NHS Supply Chain is going to clinically segment products in terms of priority, importance, value, and making a difference in healthcare outcomes. The organisation also wants to simplify prices so that there are not 10 different prices for the same thing.
See the slides below for an outline on the work NHS Supply Chain is doing to transform its commercial capabilities, strengthen the supply chain, and improve processes.
At the recent British Healthcare Trades Association (BHTA) Conference 2024, Fiona Hilton, Director of Commercial Best Practice & Engagement for NHS England, discussed The Procurement Act 2023 and the Strategic Framework for NHS Commercial.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
Fiona highlighted the NHS Commercial portfolio and how it all links together. This revolves around four central initiatives: the NHS Central Commercial Function (CCF) service offers, the Commercial Efficiencies Programme, the Procurement Act, and the Strategic Framework for NHS Commercial. See the slide below for further details.
“We’re trying to link the NHS much more into how the whole of central commercial government works, so that we can collaborate and engage with some of the standard practices that are already in place,” Fiona said.
One key point from Fiona’s presentation is that healthcare procurement is set to transform in 2024 with the introduction of two new procurement regimes: the Procurement Act 2023 and the Provider Selection Regime (PSR).
Fiona emphasised that the NHS believes that the Procurement Act 2023 is key to transforming procurement in the medtech sector. The Act will go live on 28 October 2024.
“We believe that the Procurement Act is a fundamental catalyst to enable change,” added Fiona. “It’s really key for us to be able to establish what we want to do on innovation, working with SMEs, and enabling greater transparency with our suppliers.”
The Procurement Act 2023, she said, will introduce a new competitive and flexible procedure that will enable the NHS to work innovatively and faster with suppliers. It simplifies the regulations that govern public procurement and promises increased commercial flexibility.
Additionally, within the Act, the Competitive Flexible Procedure will allow contracting authorities to design processes that best suit their needs, rather than follow suboptimal standardised procedures.
Importantly, Fiona stressed that the Act will give the NHS an enhanced to take into account poor performance suppliers and the potential debarment of those that do not improve, which will help the NHS improve outcomes.
Additionally, Fiona encouraged medtech suppliers to become familiar with the PSR, which launched in January 2024. It represents a new set of rules governing healthcare services in England. The PSR exempts healthcare contracts from the formal public procurement regime. Fiona added that the regime enables a more flexible, proportionate process when awarding healthcare contracts.
Another important topic from the presentation was around the Strategic Framework for NHS Commercial, which aims to be globally renowned, supporting the delivery of the world-class Commercial Function in healthcare, in patient care, and in outcomes. See the slide below for more information.
Fiona explained: “The Strategic Framework was put together originally in order to be able to support the whole of commercial healthcare for outcomes, not just about value for money upfront. It was about benefitting the whole of the life cycle, and the outcomes across all of commercial.”
At the recent British Healthcare Trades Association (BHTA) Conference 2024, David Lawson, Director of MedTech for the Department of Health and Social Care (DHSC), presented an engaging presentation on value-based procurement and a MedTech Strategy update.
The BHTA Conference 2024 focused on the UK healthtech landscape over the next five years. It was a chance for BHTA members to hear from senior government and NHS speakers about how the changes made today will impact the future of the health service.
In his presentation, David remarked that it is a very active time in the procurement and medtech sectors, and that there is a genuine desire for DHSC to engage with industry, including BHTA members, to ensure its proposals are grounded and well thought-out.
David reflected on the ‘The medical technology strategy: one year on’ report, which reflects on the MedTech Strategy and provides an update on where the medtech sector is headed. Since the MedTech Strategy was published, there are multiple medtech initiatives in flight, such as the Innovative Devices Access Pathway (IDAP).
One of the central themes in David’s discussion was around value-based procurement. He stressed that the lowest price does not always equal best value.
He also highlighted some of the key problems DHSC is trying to solve in the medtech sector. See the slide below.
One issue David particularly emphasised with evaluating procurement is around validating evidence submitted by suppliers.
He said: “Can we believe the claims from industry? How do we validate that? How do we trust the information? Having good data is part of that validation process.
“At the moment, there’s an absence of clarity in terms of validation. That leads to a lack of consistency. Different trusts across the country apply value-based procurement assessment of medtech in different ways. There isn’t a methodology to set a common way of doing this. That makes it inefficient for everyone.
“It’s quite difficult to do validation on medtech, because medtech doesn’t stand still. A product is developed, it then gets iterated, more data is collected, and more evidence is collected. It’s quite hard to make a validation process that’s dynamic and that reflects the way that medtech operates, alongside the scope and scale of medtech.”
David underlined that it may take a while for DHSC to come up with an appropriate, robust, and sustainable process for validating medtech.
In addition, David outlined potential options to move work forward. See the slide below.
David said: “This question about validation of evidence, our thinking at the moment is that we need a system solution. We need some sort of portal where suppliers can submit their information, there’s a validation process, and it can be updated.”
Moreover, David underlined some of the key issues DHSC is trying to iron out to make the medtech sector work more seamlessly. See the slide below.
“From a UK perspective, the majority of our medtech industry is SME-based, so we need to make sure that at a government level and a system level that we are doing everything we can to support SMEs, not make it harder,” he commented.
The British Healthcare Trades Association (BHTA) recently hosted another successful conference that brought together healthcare leaders and suppliers to discuss how the changes made today will impact the future of the health service.
The sellout BHTA Conference 2024, ‘Health Tech in the UK: The next 5 years’, took place at the Northampton Town Centre Hotel on 21 May and was sponsored by Verlingue.
Boasting an impressive roster of key government and NHS speakers, engaging presentations throughout the day included topics on the MedTech Strategy one year on, the Procurement Act 2023, late-stage medical device assessments, practical export support for UK SMEs, UK medical device regulation changes, and much more.
Attendees had the chance to ask the speakers important questions during two Q&A panel discussions throughout the day.
The conference kicked off with a welcome from BHTA CEO David Stockdale, who highlighted some of the BHTA’s successful campaigns, how the BHTA lobbies to government to ensure its members’ voices are heard, and an overview of the BHTA Conference 2024.
Next, Lord Markham, Parliamentary Under-Secretary from the Department of Health and Social Care (DHSC), shared his opening remarks. Lord Markham outlined that the UK has massive potential to transform the medtech landscape over the next five years and highlighted relevant and successful government initiatives like Innovative Devices Access Pathway (IDAP), the MedTech Strategy, and late-stage medtech assessments.
David Lawson, Director of MedTech for DHSC, delivered a presentation titled ‘Value Not Cost’. He discussed the ‘The medical technology strategy: one year on’ report, the issues DHSC is trying to solve when it comes to the medtech sector, and value-based procurement.
Fiona Hilton, Director of Commercial Best Practice & Engagement for NHS England, discussed the Strategic Framework for NHS Commercial. Her presentation delved into how the Procurement Act 2023 will significantly change how the NHS works with suppliers and the Strategic Framework for NHS Commercial.
Andrew New, CEO of NHS Supply Chain, presented ‘One Year On – More to Come’. He talked about how NHS Supply Chain will change over the next five years to make it better to work with, and how it aims to enable an optimised, resilient, and sustainable supply chain.
Mark Chapman, Interim Director Medical Technology Digital & Diagnostics at NICE, commenced the afternoon presentations. His presentation was titled ‘NICE HealthTech Assessment: Focus on What Matters Most’. Mark explained the NICE HealthTech Assessment lifecycle approach and late-stage medical device assessments.
Barney Willis, Deputy Head of Life Sciences for the Department for Business and Trade (DBT), explained how DBT provides practical support to UK medtech SMEs with exporting. Barney provided an insight into how DBT promotes innovative UK medtech companies in key global export markets.
Before the closing remarks, Laura Squire, Chief Healthcare Quality & Access Officer at Medicines and Healthcare products Regulatory Agency (MHRA), delivered the final BHTA Conference 2024 presentation. Her talk, ‘How Regulation of Medical Devices in the UK is Changing’ explored where UK medical device regulation is at now and what the future looks like, alongside international recognition of medical devices.
Positive feedback from the day included:
“An excellent set of speakers and some thought-provoking questions. Given the make-up of BHTA membership, it was good to see several references to the importance of SME business from the speakers.”
“A very good event with really good Q&A sessions. The speakers and the topics they covered should have been of real value to members. I always go looking for 3 or 4 golden nuggets at a day like this, and there were several.”
“It was a really informative day, great speakers, content, location, room, and lunch.”
“It was obvious from how well it went that a lot of work has gone into it, so I hope all the team involved are justifiably proud of the day.”
Mobility equipment supplier Dash Rehab has introduced two new power rollators to its range, the Dash 3 in 1 power rollator and Dash Ultra 3 in 1 power rollator.
Dash Rehab is part of RHealthcare, which was formed through the purchase of Remploy Healthcare. RHealthcare is a member of the British Healthcare Trades Association (BHTA).
Each power rollator is highly adaptive and supports varying needs, including nursing, rehabilitation, exercise, and travel, through a variety of functions. It can be a rollator, powered rollator, walker, wheelchair, or electric wheelchair.
The assistive devices are designed to support people who have trouble walking or are unable to walk long distances.
Both power rollators feature a compact collapsible frame and swing-away leg rests (these are also detachable on the Ultra model), which makes storage and travel easy and convenient. The rollators are designed to slide into a boot, onto a back seat, or in a luggage compartment on public transport.
In addition, the Dash and Dash Ultra 3 in 1 power rollators boast Bluetooth functionality. This enables the user to drive the power rollator using an app downloaded to a smart phone or tablet. This option combines Bluetooth connectivity with the rollator’s powered functions to drive the rollator away into a storage space, for example, or call it closer for ease and convenience.
Alongside Bluetooth connectivity, there are front and rear controls on both models. When driving, the user can select up to five gears for speeds between 0.7 to 3.7mph forward and 0.6 to 1.3mph in reverse by pressing the gear + or gear – buttons on the front control. The joystick is tilted for the direction of travel.
When the front control is working, the rear control automatically stops, and vice versa.
Moreover, the rear control on the hand grip provides power assist when used as a wheelchair or resistance when used as a rollator. The resistance mode (Gear: 01 to 03) prevents the wheels from turning too fast. If this happens, the anti-fall function kicks in and the autobrake is applied.
The power assisted mode (Gear: C1-C3) provides automatic power assistance to push and for ease when using the wheelchair function. Power assisted brakes aid this.
Both rollators are comfortable with a supportive seat with padded cushion and backrest.
The backrest and handlebar height are adjustable. The backrest can be reversed too, offering support and giving confidence when in rollator mode. Additionally, the large spacious shopping bag means there is plenty of room for shopping and essentials when users are out and about.
The Dash 3 in 1 power rollator weighs 18.6kg and is available in black. The Ultra model weighs 21.7kg and comes in white. Bother power rollators can support up to 100kg (15.7 stone).
When used as an electric wheelchair or in power assisted mode, the Dash 3 in 1 power rollator can travel between 7.4-12.4 miles on a single charge of the 6Ah/10Ah battery, powered by two 250W motors. The charge time is four-five hours.
The Ultra is more powerful and can travel up to 9.3 miles on a single charge of the 24V 10A battery, powered by a 24V 250W motor. The charge time is six hours.
Newlife, a national charity for disabled children, has published a new report, which reveals that a growing number of disabled children are being let down due to a lack of access to essential support and specialist equipment such as wheelchairs, buggies, beds, and car seats.
The report states that there has been a big increase in the number of disabled children in the UK over the last 10 years, but that local services are not robust or responsive enough to evolving pressures. This includes a holistic and proactive approach to equipment provision.
Newlife’s report underlines that disabled children and their families are navigating a “failing system” that is too often leaving them without the specialist equipment and support they urgently need.
Four key themes have emerged: a lack of leadership at government level, a shortage of suitable professionals, increasing waiting times for assessments, and insufficient equipment budgets.
One key finding from the report is that 75 percent of professionals are concerned there are children living without essential equipment, with only 39 percent of families feeling their child has all the specialist equipment they need.
Moreover, local services provided less specialist equipment in 2022/23 than the previous year, with 41 percent cutting their equipment budgets.
In addition, there has been a 27 percent increase in disabled children waiting for assessment over the last two years – nearly a quarter of local authorities have waiting lists over one year, with some exceeding three.
Based on the report’s findings, Newlife is urging policymakers to implement a series of cost-effective recommendations to break these barriers and secure a brighter future for disabled children.
The charity has made the following recommendations to policymakers:
The British Healthcare Trades Association (BHTA) supports Newlife’s key recommendations to policymakers and urges the next government to implement them in full.
Hayley Phillippault, Chair of BHTA Children’s Equipment Section, said: “Obtaining the right equipment at the right time has been demonstrated time and again to offer huge health, economic and wellbeing benefits to disabled children, their families and UK taxpayers.
“The forthcoming UK general election presents an opportunity to transform the life chances of these children and save vital NHS resources through the adoption of the six recommendations put forward in Newlife’s policy manifesto. The BHTA Children’s Equipment Section fully support these recommendations and urge the next government to implement them in full.”
New data reveals that the NHS is missing out on procurements savings amounting to tens of millions of pounds.
In a report published today, the Public Accounts Committee (PAC) warns that NHS Supply Chain, which was created to save the NHS money through pooling hospitals’ purchasing power, has failed to persuade NHS trusts to use it to make billions in purchases.
The full report, ‘NHS Supply Chain and efficiencies in procurement: Twenty-Fourth Report of Session 2023–24’, can be read here.
NHS Supply Chain was created to solve the known problem that the NHS was not making the most of its collective buying power to get the lowest prices for its purchases.
PAC’s report finds that the organisation has so far failed to demonstrate that it is the answer the NHS needs. Of the £7.9 billion spent by NHS trusts on medical equipment and consumables, £3.4 billion is outside of NHS Supply Chain. This means that it is only achieving around 57 percent of market share to a target of 62 percent (a target revised down from an original 80 percent by 2023-24).
Trusts’ satisfaction with NHS Supply Chain is low and in steady decline (down to 54 percent in 2023-24 from a peak of 67 percent in 2021-22), according to the report. Over two-thirds of trusts say they shop elsewhere because of limited availability through NHS Supply Chain.
The report further raises concerns that a focus on costs may impact on the quality of outcomes for patients. The report, which finds that clinicians are not convinced that NHS England (NHSE) and NHS Supply Chain value quality over price, calls for clinicians to be involved in purchasing choices to ensure that better patient care is considered alongside value and cost.
David Stockdale, Chief Executive at BHTA, has underlined that the association and its members will continue to work alongside NHS Supply Chain to ensure procurement works for the whole of the medtech supply chain to ensure better patient outcomes.
“The BHTA and our members continue to be ready to work with NHS Supply Chain and the broader UK medtech supply chain to ensure procurement works for the whole of the supply chain, to ultimately deliver the patient outcomes we all want,” said David.
“We recognise the healthcare landscape is challenging for all parties currently and continue to believe that genuine engagement from all stakeholders will lead to the best outcomes.”
The report also questions the level of savings NHS Supply Chain reports it has made for the NHS. NHSE shared the organisation’s reported savings with it but using two different methods which generated two very different figures – £3.3 billion from 2016-17 to 2022-23, and £1.7 billion for the same period, risking confusion over how much NHS Supply Chain has actually saved. Trusts do not always recognise the savings that NHS Supply Chain reports, causing frustration and mistrust, PAC states.
PAC’s confidence in savings claimed by NHS Supply Chain is further undermined by the fact that the cumulative £3.3billion claimed has not been validated by either the UK Government or NHSE, with the organisation effectively marking its own homework.
Dame Meg Hillier MP, Chair of the Committee, said: “The problem NHS Supply Chain was created to address is well-established. Given the scale of the NHS’ collective billions of pounds worth of collective spend on procurement, ensuring the best value for money for the taxpayer is essential. But our report finds that trusts do not have the requisite confidence in NHS Supply Chain to utilise its services, leaving it at risk of being an answer to a question no-one is asking.
“Cost is of course only one factor when making high-stakes decisions around which equipment to use for patients, and it is essential that clinicians are given a seat at the table so that better patient care is considered alongside best value. All agree that high-quality equipment must be readily available to NHS trusts at the best possible price. The hard yards must now be put in to build trust in the systems that are there to deliver these outcomes.”
In response to PAC’s report, an NHS Supply Chain spokesperson stated: “We are committed to realising the full potential of NHS Supply Chain to deliver greater savings and efficiencies alongside a broader value proposition focussing on supply chain resilience, product safety, enabling access to innovation, social value, sustainability, and ethical considerations.
“We have redesigned NHS Supply Chain’s operating model and embarked on a major modernisation programme to upgrade key infrastructure and IT systems. We need to further improve and integrate our platforms to provide a more consistent experience for colleagues across the NHS and suppliers. As the NAO report highlighted our funding is managed on a year-by-year business cycle in line with NHS England’s business planning process.
“We are continuing to work together with the Department of Health and Social Care (DHSC), NHS England, NHS trusts, suppliers, and other system partners across the country to improve procurement in the NHS. This will be achieved through ongoing collaboration, partnership working and innovation.
“Over the last year we have been strengthening our engagement with our NHS partners to improve our understanding of their needs through our quarterly national and regional advisory forums, various panels and working groups. We are continuing to develop these engagement forums to ensure that they bring the voice of NHS colleagues and patients into the heart of our organisation. These engagement forums support our goals to make substantial improvements in satisfaction with our services by ensuring our business plans focus on those matters that will make the greatest difference to the NHS.
“NHS Supply Chain is clear that we can deliver over £1 billion of value by 2030. This can only be achieved by working in collaboration with all groups within the NHS, national bodies, industry associations, suppliers and NHS England. We have worked with NHS England and national representatives of the NHS trusts to develop a new standard saving methodology for the entire NHS and it’s expected that this method will be ready for all parties to use to calculate savings from April 2024. Our programme is aligned to this approach and reporting method.”
The British Healthcare Trades Association (BHTA) is working in partnership with Trusted Assessing and Care Training (TACT) to launch a brand-new course designed for retailers of independent living equipment.
The ‘Trusted Assessors: Assessing in the Retail Environment‘ course is designed to accredit retailer members as Trusted Assessors.
BHTA represents over 400 organisations in the UK who are involved in the manufacturing, distributing, and retailing of healthcare and assistive technology products. It operates a Code of Practice to ensure high-quality service levels for the sector.
This new training-based programme enables customer-facing staff to learn the skills involved in assessing for suitable home adaptations equipment. The course was developed by TACT in consultation with the BHTA and its members, and it is accredited by OCN London.
David Stockdale, Chief Executive at BHTA, commented: “This programme underlines BHTA’s commitment to quality and raising standards in the sector.
“The Trusted Assessor model is known and in widespread practice in health, social care, and housing services across the UK. This initiative enables our retail members to be aligned with a best practice approach in assessing for equipment that in turn means they can be integrated into local pathways.
“Older and disabled people can expect to gain faster access to important solutions for their independence and be confident in the impartial advice provided.”
Retailers of equipment for independent living are experts in the product solutions they range, and this enables them to check suitability and tailor products to individual people’s needs. Many retailers are relied on in their local areas to visit people at home and demonstrate equipment to help people to live independently.
The Trusted Assessor model is based in occupational therapy models of practice and learning this approach enables an Assessor to evaluate the person and their environment in a systematic way to identify the best solution. Assessors are taught when to refer a case to an occupational therapist (OT), and this ensures best use of staff and resources whilst speeding up access to much-needed equipment.
“We’re delighted to be working with BHTA to provide this Trusted Assessor course to their members,” said Clare Barber, Director of TACT and an OT specialising in this field. “It’s a splendid example of how staff already visiting older and disabled people at home can be taught to carry out simple assessments for home adaptations with a best practice approach based on the Comptency Framework.
“Expanding the range of Assessors working in the UK by harnessing the skills of this specialist retail sector is an innovative way of speeding up access to much-needed equipment.”
The announcement of the new course follows several months of consultation with the BHTA and its members.
The course has also received positive feedback from TPG DisableAids, a mobility equipment retailer and a member of the BHTA.
Alastair Gibbs, the director of TPG DisableAids, commented: “For TPG DisableAids the Trusted Assessor scheme has been a real boost. We have various staff trained from Level 2 to Level 4 and it has given us some real credibility with a number of housing associations and local authorities. Those that were looking for a differentiator and an indicator of commitment to quality found it in our association to BHTA and Trusted Assessor.”
BHTA members can find out more by email TACT on info@trustedassessing.com or visiting the TACT website and completing an enquiry.
The British Healthcare Trades Association (BHTA) has recently welcomed Vanilla Blush as a new member. Vanilla Blush specialises in intimate healthcare apparel and devices for individuals who have undergone abdominal wall surgery.
The BHTA recently caught up with Nicola Dames, CEO of Vanilla Blush, to hear more about how the firm began, its unique products that combine fashion and healthcare while improving the lives of patients, and the tangible benefits of BHTA membership.
Nicola Dames, originally from Dublin, embarked on her journey toward nursing by leaving Ireland in 1998 to pursue a nursing course at Kingston University and St. George’s Hospital in Tooting, London. Before venturing into nursing, Nicola gained experience working in pharmacies across Dublin, where she served notable figures such as Fr. Ted and Lisa Stansfield.
Her career path took her to Brown Thomas, a prestigious department store, where she further honed her skills in customer service and retail. After qualifying as a nurse, Nicola discovered her passion for neurology, particularly within the realm of neuro-intensive care units (ITU).
However, her journey took an unexpected turn when she was diagnosed with ulcerative colitis. Despite this challenge, she found unwavering support in her now-husband, who accepted her illness without hesitation and proposed to her.
Following their marriage, Nicola and her husband, a secondary school teacher and fellow ITU nurse, made the bold decision to leave their jobs and embark on a new adventure in Spain.
Nicola commented: “After our time in Spain, my illness started to resurface, and despite medication, it became increasingly difficult to manage. Following two hospitalisations, the realisation dawned that I needed to be closer to home for better medical support. With my husband being Scottish, we made the decision to settle in Glasgow.
“In 2006, just one year into our marriage, I received the joyous news that I was pregnant. However, this happiness was short-lived as I was soon admitted to the hospital due to complications. Within a few weeks, I experienced the heart-breaking loss of both the baby and my large bowel. It was during this tumultuous time that I underwent surgery, resulting in the creation of a stoma (Ileostomy).”
Vanilla Blush was born out of this journey.
Vanilla Blush unfolds a compelling narrative rooted in Nicola’s transformative journey from nursing to fashion, coupled with her personal battle with ulcerative colitis. This distinctive fusion of healthcare and design expertise propels the creation of intimate health apparel and medical devices for individuals with stoma/ostomy or hernias post-surgery.
Noteworthy milestones, such as winning awards, launching medical devices, and delving into university-led research, underscore the company’s commitment to innovation and enhancing the lives of those who’ve undergone major surgeries.
The global reach, team expansion, and recent initiatives, like the launch of a new website, signify continued growth and impact. Furthermore, the emphasis on working collaboratively with all partners in the industry, making Vanilla Blush data-rich, adds a layer of sophistication to its narrative—highlighting a commitment to comprehensive industry engagement and knowledge.
Overall, it’s a story of resilience, purpose, and ongoing dedication to advancing healthcare solutions.
Discussing some of the challenges Vanilla Blush faces, Nicola commented: “As a small business deeply rooted in patient care, we understand the critical balance between clinical necessity and patient experience. In the dynamic landscape of cost-saving initiatives within the NHS, where decisions often hinge on distinguishing between luxury and clinical need, we proudly stand as innovators who prioritise both.
“Our garments, born out of empathy and expertise, are more than just products; they are solutions meticulously crafted to enhance patient well-being.
“While larger competitors may have the resources to reach decision-makers first, we advocate for a fair and inclusive evaluation of innovative solutions from small businesses. Our commitment to excellence isn’t measured by the size of our team, but by the impact of our patient-centric approach.
“We invite policy and regulation decisionmakers to recognise the unique value that smaller, innovative businesses bring to the healthcare landscape – a value that extends beyond the balance sheets to the very lives we aim to improve.”
Vanilla Blush decided to become a BHTA member for several compelling reasons, as Nicola explained: “First and foremost, our commitment to providing high-quality products and services aligned closely with the BHTA’s mission to promote excellence within the healthcare industry. We first heard about the BHTA through industry networks and recognised it as a reputable and influential organisation within the healthcare sector.”
Nicola added that by joining the association, Vanilla Blush gains access to a wealth of resources, expertise, and networking opportunities.
“This includes access to training and educational programs, regulatory guidance, and industry updates, all of which are invaluable for staying abreast of the latest developments and best practices in our field,” continued Nicola.
“Furthermore, being a member of the BHTA provides us with a platform to engage with other industry professionals, exchange ideas, and collaborate on initiatives that benefit the wider healthcare community. This not only enhances our visibility and credibility within the industry but also fosters partnerships and opportunities for growth.
“Specifically for our business, the BHTA can support us in various ways. This includes advocacy and representation on regulatory matters, ensuring that our interests are effectively represented at the policy level. Additionally, the association offers support with compliance and quality assurance, helping us to uphold the highest standards of product safety and efficacy.
“Moreover, being part of a larger association like the BHTA provides us with a sense of belonging to a community of like-minded professionals who share our commitment to excellence in healthcare. This collective strength enables us to amplify our voice, influence positive change, and drive innovation within the industry.
“In summary, our decision to become a BHTA member was driven by our shared values, the tangible benefits of membership, and the opportunities for collaboration and growth that it affords. We are confident that our partnership with the BHTA will not only support our business goals but also contribute to advancing healthcare standards and improving patient outcomes.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Topro, a manufacturer of mobility products that help people regain their independence, has recently become a member of the British Healthcare Trades Association (BHTA). The company is best known for its high-quality rollators.
The BHTA recently caught up with Terence Clark, UK Country Director for Topro, to delve into Topro’s product offering, how joining the BHTA helps the firm to be more credible, and its future plans.
Terence joined Topro after considerable experience in the stairlift sector.
“Previously I worked for 10 years at Stannah Stairlifts as its local authority sales manager and before that for 24 years as Head of Sales at Clark and Partners, our own large dealership with multiple outlets and substantial sales into the public sector,” said Terence. “Both these companies would have been considered the best in field, and when I was considering leaving Stannah I knew I wanted to work for a company with similar values and levels of expertise.”
Always committing to the business he works for, Terence wanted a position at a smaller firm where he could have a larger impact. He saw the Topro job advertised in THIIS and called to have a chat.
“I found an instant rapport with the company and its aims,” he recalled. “The role at Topro is a good combination of the elements I liked in both previous roles/companies and allows me to use my strengths and my experience to good effect.”
Topro mobility products are manufactured in Norway. They are the “best in class”, according to Terence.
“Coming from Stannah, I knew that quality products are a huge part of the success of any organisation. We have also invested heavily in logistics, staffing, IT, and systems to equip the new Topro UK to compete at every level with new products in the pipeline to further complement our current ranges.”
Topro’s range of rollators include the new feature-rich indoor rollator Hestia, the indoor/outdoor hard-working Original, the multi-option 5G, the rugged Olympus ATR (All Terrian Rollator), and the attractive and advanced Pegasus carbon rollator.
In addition, there is the Neuro, which uses reverse logic braking to help clients with conditions like Parkinson’s to stay safe and active as long as possible. Lastly, the Forearm Walker2, one of Topro’s best-sellers, is a practical, lightweight, and stable forearm walker designed to provide great upper body support.
Terence added: “Taurus dealers have access to the Taurus range of walkers. With its growing use throughout the NHS and rehab centres, Taurus offers flexibility and stability, helping clients relearn to walk after surgery or other conditions where they may have become unstable or unsteady.
“The significant investment of the owners has meant that Topro competes at the highest standard on the world stage, and it was decided to look for a larger UK market share and a wider profile within the dealership network and the NHS. I was tasked with overhauling the whole UK business, and this is what has happened.”
Discussing overcoming challenges in the current business climate, Terence commented: “There are always challenges in business, and the impact of the cost-of-living crisis, coupled with various supply issues over past years, and of course Brexit and the changes that has created in legislation etc. are felt by all companies.
“We have a team committed to providing added value and an extremely well-regarded product offering working alongside the BHTA; we really are ready for the future.”
Becoming a BHTA member adds credibility to Topro.
Terence said: “I have been involved with the BHTA for decades and value its purposes, input, and advice.
“At Topro UK, I recognise that in order to be credible we need to connect with other manufacturers and dealers and gain depth of understanding of new and existing legislation and how this affects our world.
“We will be involved and a proactive part of BHTA. I look forward to integrating, meeting, and renewing friendships over the coming months.”
Topro will be attending several large exhibitions and conferences in 2024, including Naidex, the British Orthopaedic Conference, and the OT show.
Beyond this, Topro will be building on its reputation on the following five pillars, based on Terence’s knowledge of what is important to dealerships after 24 years as a mobility dealer:
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Foundations recently announced the winners of its National Healthy Housing Awards 2023, which celebrate the inspirational achievements of frontline staff, council teams, and charities in supporting people to live independently.
The awards, which took place on 5 December at the National Football Museum in Manchester, highlight the efforts of those working in the sector who ensure vulnerable and disabled people live in safe and accessible homes.
Recognising the invaluable contributions that housing occupational therapists make in the health, social care, and assistive technology sectors, the British Healthcare Trades Association (BHTA) sponsored this year’s Housing Occupational Therapist of the Year award.
Presenting the award at the event, David Stockdale, Chief Executive of the BHTA, said: “I’m delighted to be here on behalf of the British Healthcare Trades Association. We represent over 400 companies providing products and services for the health and social care sector.
“Our members know how critical it is to partner with you all to deliver the best possible outcomes that we can, so I’m delighted on behalf of our members to be sponsoring the Housing Occupational Therapist of the Year Award.”
The Housing Occupational Therapist of the Year award recognises the outstanding efforts of occupational therapists to enhance individual’s lives, overcome challenges, and contribute to the progress of the adaptations sector.
Neil Withnell, from Gloucestershire Health and Care NHS Foundation Trust, was crowned as Housing Occupational Therapist of the Year with two entries. Described as an asset to the team and having single-handedly accomplished many great outcomes in 2023, Neil’s dedication impressed the entire judging panel. His efforts have resulted in the fast-tracking of adaptations for many living with deteriorating conditions.
On winning the prestigious award, Neil commented: “I was proud to be nominated for Housing OT of the Year 2023, by two of the organisations I work for, earlier this year. I could not really believe that I had won in Manchester – it has taken a few days to sink in! I am humbled and delighted to be awarded this accolade especially considering the strength of my co nominees, who all work tirelessly to improve lives.
“I work as a Specialist Housing OT in a newly commissioned role to develop and redesign housing and adaptation services, as well as provide specialist advice and expertise on housing, disability and relevant legal issues in partnership with Gloucestershire Health and Care, NHS Gloucestershire ICB, district housing partners, clients and carers.
“I have worked on a number of projects over the last 18 months, including the development of a Trusted Assessor model for the Disabled Facility Grant (DFG) and adaptations processes with nine Band 4 assessors now in post, as well as the development of a new fast-track pathway for those with rapidly-deteriorating conditions. I also campaign for new build accessible housing to be included in local plans and review plans for district councils. We intend to implement an accessible housing register for social housing in Gloucestershire next year to ensure best use of the precious resource we have of adapted or accessible homes.
“I want to thank Foundations for a day of celebrations at the awards and the British Health Care Trades Association for sponsoring this important award – it really helps the sector, in the wider world of Health and Social care, to get this work recognised.”
British Healthcare Trades Association (BHTA) member company Access BDD, a manufacturer of stairlifts and homelifts, has reported a “hugely” successful OT Show, engaging with many attending occupational therapists (OTs).
The working models of the HomeGlide straight stairlift and Flow X curved stairlift proved to be very popular with visitors to the stand over the two days, Access BDD says.
Both lifts meet the EN 81-40:2020 stairlift safety standard that came into effect in April this year. The show was a great opportunity for the Access BDD team to explain these new regulations and what they mean to qualified and student OTs, many of whom had little knowledge of this latest development within the stairlift industry.
“The OT Show was another great success for us as it enabled us to engage with a sometimes hard-to-reach audience and have some great conversations,” commented Andrew Musson, Access BDD Sales Manager for the UK.
“It’s more than just good to share; it’s about exchanging views, understanding needs, and exploring resolutions through responsible and innovative manufacturing.
“This event is vital for connecting with Occupational Therapists who are often involved in working with clients who are looking to invest in a stairlift and therefore have to navigate around the latest equipment and stay on top of the latest regulations.
“At The OT Show, we don’t just attend – we thrive in conversations that propel us forward.”
The HomeGlide stairlift is designed to meet all straight staircase requirements and comes with “luxurious” seat padding, armrest detection, and an emergency stop button as standard. This lift has a generous weight capacity of up to 160kg and can be installed on staircases as narrow as 740mm.
For added comfort, the Extra package is available with a powered swivel seat and linked footrest. For outdoor environments, the HomeGlide Outdoor package has a weatherproof coating to protect against rain, dust, and direct sunlight and has a weight capacity of 125kg.
The Flow X curved stairlift features Advanced Swivel and Levelling (ASL) technology, which enables the stairlift to rotate and swivel during travel, ensuring the stairlift is always in the safest and most comfortable position.
With ASL technology, the footrest remains independent from the drive unit and swivels with the seat, ensuring better posture and reduced knee bending.
The Flow X offers four rail options, including standard drop nose, vertical ‘short-start’ drop nose, horizontal overrun, and parking curve, meaning it can be installed on almost any staircase. It can support a maximum weight of 125kg and can fit on narrow staircases as small as 610mm. It has no visible mechanical parts.
British Healthcare Trades Association (BHTA) member Stiltz, supported by Occupational Therapist (OT) Stuart Barrow, will unveil the new Trio Classic L Homelift alongside showcase theatre sessions at the OT Show.
The Trio Classic L Homelift is designed to provide greater accessibility and comfort for manual and powered wheelchair users. It features a large platform size and specialist features that cater for diverse mobility requirements, Stiltz says.
Its future-proofing design also maintains suitability if users’ needs change over time, which is important for when OTs are assessing a client’s prognosis, according to Stiltz.
The Trio Classic L will be available for live trials on stand E35, and its ability to provide better client outcomes will be explained in the Stiltz Showcase Theatre sessions.
‘Introducing Trio Classic L – the new versatile homelift from Stiltz’ will be delivered in the Showcase Theatre at the OT Show at 12-12.30pm on 22 November and 11.30am-12pm on 23 November.
In the presentation, Mike Lord, Stiltz CEO; Gino Farruggio, Stiltz Trade Sales Director; and OT Stuart Barrow will highlight how the new homelift resolves challenging transfers for carers and wheelchair users with more complex needs.
Stuart will discuss the advantages of the Trio Classic L from an occupational point of view, Mike will provide a holistic overview of the business, and Gino will illustrate the latest assistive technology from Stiltz thatincludes remote diagnostics.
In addition, the latest Stiltz customer video will be broadcast, which highlights the occupational advantages of a homelift for paediatric clients and their families.
The Trio Classic L Homelift has a wider, fully powered door, which facilitates easier ingress for larger powered wheelchairs, enhanced by near-level access. The lift car is fully enclosed for added safety and reassurance, whether standing or in a wheelchair. There is the option for full or half-height doors. The homelift has a safe working load of 250kg.
Stuart commented: “As an Occupational Therapist when working with a client and looking at their home environment there are key considerations during the assessment process.
“I would look at mobility and can this be enhanced or maintained. Independence in daily activities. Safety and falls prevention. Mental health, social engagement, ageing in place and customisation and specific needs of the client and if applicable their family.
“I would then look at energy conservation, hobbies, leisure and interests at home, and how to support care givers when looking at suitable adaptations. It is great to have this new homelift to complement the existing Stiltz range as this opens up more options to facilitate identified needs at home.”
Abacus Specialist Bathroom Solutions, in association with The OT Service, will be presenting its popular on-stand and theatre-based CPD sessions at the OT Show at the NEC in Birmingham on 22 and 23 November 2023.
Winner of the ‘best on-stand education’ at the 2022 OT Show, Abacus is a manufacturer of accessible baths for adults and children with disabilities. It is a member of the British Healthcare Trades Association (BHTA), adhering to the association’s recognised Code of Practice to ensure fair and ethical selling of healthcare products and services.
Part of the Gainsborough Healthcare Group, Abacus works closely with occupational therapists (OTs), bathers, and families to ensure positive bathing outcomes. Its Abacus Academy educational programme is available free to all healthcare professionals responsible for clinical reasoning in the accessible bathroom environment. OTs can benefit from free ‘Lunch ‘n’ Learn’ sessions, bath demonstrations, and client assessments thanks to the fleet of Abacus educational vehicles.
The ‘express’ Abacus Academy CPD presentations at the OT Show will be delivered by OT Louise Sharp:
Stand F25
22 November, 10.30–10.50am
23 November, 10–10.20am
The session will explore attachment theory and reflect specifically on the impact on children with a disability. It will discuss the impact of bathing on positive attachment and reflect on intervention plans that support the building of relationships and positive connection.
Stand F25
22 November, 1–1.20pm
23 November, 12.15–12.35pm
Bathing is often overlooked as a meaningful occupation. This session reflects on bathing assessments and challenges their client centredness. Louise will discuss purposeful and meaningful occupation, reflecting on why we bathe and how to address this in practice.
Stand F25
22 November, 2–2.20pm
23 November, 1.15–1.35pm
How often do OTs walk past a stand and think “they’re expensive so won’t be approved”? The term expensive relates to perception about an initial one-off cost, but what about the long-term impact of that spend?
This session looks to challenge the issue of cost, reflecting on the financial impact of equipment and adaptations. It focuses specifically on bathing and considers whether the installation of a specialist bath can justifiably be used to save money through care reduction and facilitation of health and well-being.
Innovation Theatre
22 November, 11.50 – 12.20pm
23 November, 11.20 – 11.50am
Moving and handling can often feel daunting, particularly for bathing, when the perceived risks created by the environment often lead to alternative recommendations. This session looks to break down some of those barriers, using clinical examples to reflect on scenarios and find realistic solutions, whilst supporting meaningful, occupational bathing through positive risk taking.
Visit the BHTA on stand J57 at the OT Show 2023 to find out more about the association and why buying from a BHTA member company increases consumer protection.
Shaun Masters, Occupational Therapist (OT), will be presenting a new approach to ‘Getting legs into bed’ on Theraposture’s stand at the OT Show 2023. This CPD opportunity will present equipment solutions to the everyday issue.
Theraposture is a member of the British Healthcare Trades Association (BHTA) and will be on stand H52 at this year’s OT Show.
Shaun’s CPD seminar, ‘Getting legs into bed – redefined’, will take place on the Theraposture stand on 22 and 23 November at 10am, 11am, 12pm, 2pm, and 3pm.
In his presentation, Shaun will explore the latest solutions to help with safe and independent transfers into, out of, and away from a bed. From a clinical point of view, Shaun will demonstrate why a Theracare Leg Lifter and the Theraposture Rotating Bed range can improve occupational performance in a variety of client scenarios.
The award-winning Rotating Bed range is further enhanced by the addition of Theraposture’s new Orbit 235, being launched at this year’s event. The Orbit 235 can be adjusted to each client’s size, height, ergonomic, and positional preferences, making it truly modular and easy to reissue.
Learning objectives of the CPD session include:
On stand H52, Theraposture trusted assessors will be available to explain how they can assist OTs with demonstrations, assessments, and free trials of equipment as well as its free ‘Lunch n Learn’ product demonstrations and live CPD webinars.
In addition to training guidance, the Theraposture team will be showcasing its rapid delivery padded care cot packages, ‘challenge us!’ price matching promise, and free home and video client product assessments.
Visit the BHTA on stand J57 at the OT Show 2023 to find out more about the association and why buying from a BHTA member company increases consumer protection.
The British Healthcare Trades Association (BHTA) has published a helpful guide on using a tourniquet. This advice is about the haemorrhage control pathway following a catastrophic bleed. It also contains important information about the different methods of treating a catastrophic haemorrhage depending on the severity and location of the injury.
Encourage consumers to ask questions about the policies and practices your company has in place to ensure the safe handling, storage, and disposal of Li Batts by you as a retailer and your staff. Be prepared to explain how you approach:
As the UK’s industry representative for assistive technology in the health & social care sector (H&SC), the British Healthcare Trades Association (BHTA) and its members are committed to helping people live healthier, more independent lives. Our member-companies do this by providing safe, effective, and environmentally responsible technologies – the right products and services, at the right time, and the right value.
Like other products powered by rechargeable batteries, mobility scooters, powered wheelchairs, and homelifts increasingly feature Lithium Battery (Li Batt) technology. BHTA has been asked by its members to highlight safe practices for use, maintenance, and disposal of Li Batts.
Working with industry, policy-makers, and environmental advisors, BHTA is assembling B2B guidance for each of the participants in the Li Batt lifecycle – manufacturers, distributors, and retailers[i]. Given Li Batts’ unique health & safety and environmental risks, however, we are publishing immediately this B2C guidance for retailers to provide to consumers.
[i] This guidance will comprise five parts; the first two will support assistive technology companies that make, sell, or use Li Batts with their own practices; the final three will define processes and responsibilities between the four parties with a stake in Li Batt lifecycle responsibility (Manufacturers, Distributors, Retailers, Consumers). The five parts – and the topics covered in each – are:
Since December 2019, people who access NHS wheelchair services in England now have a legal right to a personal wheelchair budget (PWB). A PWB is a resource available to support your choice of wheelchair, whether accessed within the NHS wheelchair service or utilising the funding they provide in the private sector. PWBs enable postural and mobility needs to be included in wider care planning and can support you to access a wider choice of wheelchair or accessories.
PWBs have replaced NHS wheelchair voucher scheme. They build on progress to offer personal health budgets (PHBs) to more groups of people and ensure people receive care that is right for them.
PWBs have been developed by NHS England’s Personalised Care Group to empower people and their families to have far greater control over their own care and break down barriers between health and social care.
Wheelchair services tend each to have their own criteria to be met to supply a person’s basic mobility needs. Thus, a chair that can get you around on level pavements and in your home may be what you are offered but may not give you full access to the lifestyle you seek.
The aim of PWBs is to give the option to be able to upgrade your basic mobility option to one with extras that meet your broader needs. The PWB will have the value of the basic chair as a starting point, and this can be supplemented from your PHB, from your social services personal budget, from educational funds, from charity funds, and/or from your own personal funds.
As one client observed: “The wheelchair service option on its own was like my mum picking my clothes for me, whereas the PWB process treated me as an individual. It helped me feel more independent.”
The NHS England website has various blogs on it showing different benefits that different clients have gained from the extra options that their PWB has offered. These have included seat-raiser options to help the client get up to eye level with standing people, electric powered leg-lifters to handle swelling of the feet, lighter weight chairs than on the basic offer, better quality cushions or other accessories, etc.
In many parts of England, you can take your PWB to a manufacturer or retailer and get the solution you need. This does have an element of postcode lottery to it, as the details depend on where you live and your local wheelchair service’s policies.
A note of caution, though: The wheelchair services often have contracts with manufacturers where the price is lower than on the high street, but the choice will be limited to what is on the contract. Also, your local service may wish to offer a refurbished chair that has been returned from another client. If what the service offers meets your need, that’s great, but if it does not you can go to the private sector to supplement what the wheelchair service has to offer or for the complete solution.
You would be advised to go to a company that is a BHTA member. The BHTA is the first trade body within the healthcare industry to have a code of practice overseen by the Chartered Trading Standards Institute (CTSI). All BHTA members adhere to the Code of Practice ensuring you get appropriate advice and guidance about products that you may need to maintain independent living.
The NHS England website is also an excellent resource to give you more information, including answers to frequently asked questions. A number of these have been condensed into this article:
With a personal wheelchair budget, you should expect to have:
The PWB model is for people who have been referred to, and meet the eligibility criteria of, their local NHS wheelchair service and receive a face-to-face assessment with a clinician. People who are already registered with the wheelchair service are eligible when they require a new wheelchair, either through a change in clinical needs or in the condition of their current chair.
Note: Local eligibility criteria for wheelchair prescription vary, and these variations still apply.
The amount will be based upon what it would cost the NHS to meet your assessed postural and mobility needs via your wheelchair service. (Note: The amount varies from service to service.)
For those who have additional health and social care needs, the PWB could be pooled with funding from other statutory services, such as your PHB, your social care personal budget or your education support. (This needs to be agreed by all services involved as meeting the person’s assessed needs and is cost effective.)
Yes. You can contribute to the cost of your wheelchair. You can also choose to access non-statutory funding that may be available via voluntary support or charitable organisations, both nationally and locally.
A PWB can be managed in the following ways:
Note: Your local wheelchair service may have limitations on various of these options, such as requiring you to use service-approved third-party providers.
PWBs will not be right for everyone. Once you have been found to be eligible for a wheelchair, your healthcare professional will discuss with you the options for how this can be provided. Everyone should have an assessment focused on the health and wellbeing outcomes and goals they wish to achieve and have the opportunity to have their wider needs considered.
Note: It may not be clinically appropriate for someone with rapidly changing, or very complex needs, to use their PWB outside the wheelchair service as regular adaptations and changes may be required which would be likely to require close monitoring and adjustment. They could, however, be offered a notional budget. Such decisions will be made on a case-by-case basis, rather than using set criteria that restrict people who have certain conditions or diagnoses from accessing the full range of options.
As part of the care and support planning process, the PWB will need to be agreed by the responsible clinician involved in your care and that the wheelchair chosen is the correct specification to meet your assessed clinical needs.
BHTA independent supplier members sign up to a Code of Practice that gives a level of accreditation to give you confidence that you are dealing with people able to make appropriate decisions about meeting the aims of your assessment.
No, in that PWBs do not change the duty on statutory services to assess a person’s needs for a wheelchair. A PWB is for the equipment only.
Yes. A third-party PWB and direct payment (where the money is spent outside the NHS) should include a contribution towards the repair and maintenance costs. If a notional budget is taken, repair and maintenance will be provided via the wheelchair service. If the notional budget includes contributions to the cost of extra features, such as a seat riser, then repair or replacement of these features may not be covered by the wheelchair service.
People who take a third-party PWB become the owner of the equipment, whereas wheelchairs accessed via a notional PWB remain the property of the NHS. Where there are multiple funding streams involved, the ownership of the wheelchair needs to be agreed locally on a case-by-case basis.
If you choose to use your PWB outside of the wheelchair service and your assessment indicates the clinical need for accessories (this could for example include specialist seating or pressure-relieving cushions), then the NHS has a duty to provide these either as part of the PWB, or via the wheelchair service.
NHS wheelchair service provision is accessed via a referral from a healthcare professional. This could be obtained through consultation with your GP or issued via a therapist that you work with.
We all come across items in our daily lives that are regulated by standards, even if we do not know it. Meeting standards leads to increased safety, better compatibility between items, and better practice.
In this article, we cover the hierarchy of standards across the world as they benefit us in the UK and reflect on their importance, with particular reference to medical devices and ultimately the safety of our customers, clients, and patients.
Most of us will have come across the BSI Kitemark™. The BSI Kitemark originated as the British Standards Mark in 1903 for use on tramway rails when standardisation reduced the number of rail sizes from 75 to five. Today the BSI Kitemark can be seen on hundreds of products from manhole covers to condoms, from security locks to fire extinguishers and riding helmets.
Having a BSI Kitemark associated with a product or service confirms that it conforms to a particular standard: each BSI Kitemark scheme involves a determination of conformity to the relevant standard or specification of the product and an assessment of the management system operated by the supplier. This symbol is one that is trusted across the UK, and indeed across the world.
So what are these standards that are being referred to?
A standard is an agreed way of doing something. It could be about making a product, managing a process, delivering a service, or supplying materials. Standards can cover a huge range of activities undertaken by organisations and used by their customers.
Standards are the distilled wisdom of people with expertise in their subject matter and who know the needs of the organisations they represent, such as manufacturers, sellers, buyers, customers, trade associations, users, or regulators.
BSI, in its role as the UK National Standards Body, has a portfolio that extends to more than 30,000 current standards. They are designed for voluntary use so it’s up to you – you’re not forced to follow a set of rules that make life harder for you, you’re offered ways to do your work better.
Standards are knowledge. They are powerful tools that can help drive innovation and increase productivity. They can make organisations more successful and people’s everyday lives easier, safer, and healthier.
As a result, standards share good ideas and solutions, technological know-how, and best management practices. They identify safety issues of products and services and make products compatible so that they fit and work well with each other. An example of the latter are the HDMI or USB ports on your computer.
There is a generally accepted hierarchy of standards, starting with the International Organization for Standardization (ISO*) being adopted worldwide, the European Committee for Standardization (CEN)’s EN standards being adopted across Europe, and national standards being created and adopted by individual countries (e.g. BS standards in Britain, under the auspices of the BSI (British Standards Institute)).
Some International standards will have been adopted (and ‘harmonised’) across the EU and also adopted in, say, the UK, and as a result will have the letters BS, as well as EN and ISO, in front of them.
The added bit of fun is that at each level, the adopting body can add its own foreword to make minor alterations to the standard, for their local jurisdiction.
*Notice that ISO’s acronym doesn’t match ISO’s name? It’s not meant to. “ISO” is derived from the Greek word isos (equal), so that it’s the same in all languages.
Standards are prepared by Technical Committees (TCs – e.g. ISO TC173 Assistive Products or CEN TC 293 Assistive Products and Accessibility). Each TC has its own field of operation (scope) within which a work programme of identified standards is developed and executed. TCs work on the basis of national participation by the ISO or CEN Members, where delegates represent their respective national points of view. This principle allows the TCs to take balanced decisions that reflect a wide consensus.
A Subcommittee (SC) can be established within a TC, in the case of large programmes of work. The real standards development is undertaken by Working Groups (WGs) where experts, nominated and appointed by the ISO or CEN country members, but speaking in a personal capacity, come together and develop a draft that will become the future standard. This reflects an embedded principle of ‘direct participation’ in the standardisation activities.
The aim of the WGs is to have a balance across potential stakeholders, from commercial providers, public sector, etc, through to end user.
Individual countries opt to be participating members of any committee, or observers (where in this case they do not have a vote), or decide not to participate at all. Each country that participates tends to have its own national ‘mirror’ group, which feeds back each country’s comments and votes to the TCs and thereby the WGs.
In addition to ‘normative’ (i.e. prescriptive) standards, some will be called Technical Reports (TR) or Technical Specifications (TS), and these are informative.
A number of these informative standards become updated to become normative standards, as the material in them has been shown to stand the test of time. In the UK, BSI also produces Publicly Available Specifications (PAS), which, with time, can move onto being BS (British Standard) versions.
Standards go through an iterative process on the road to final acceptance and publication. ISO tends to have more steps than CEN or BSI. The ISO steps are generally as follows, though often the Working Groups get permission to skip a step or two. The earliest stage is when a perceived need for a new standard, or revision of a standard, has been identified, and this goes out to international vote, at which stage it is called a NWIP (New Work Item Proposal). When approved by a minimum of 5 countries (who also have to put forward experts to work on the project), it becomes an AWI (Approved Work Item).
The document itself it may start as a WD (Working Draft) or as a CD (Committee Draft), which is put out for international comments and vote. The Working Group then works through the comments, and if the feeling is that these have been addressed, the next stage is a DIS (Draft International Standard – the European equivalent is prEN) (or else it goes back for another round of CD comments and voting).
At the DIS stage any technical concerns should have been addressed, so when this draft goes out for voting, any comments coming back should really be editorial, unless some technical issues had been overlooked. If everyone agrees technically with the DIS, then it can be agreed to go straight to publication (with any editorial corrections addressed), or else it goes for one more round of voting as an FDIS (Final Draft International Standard – the European equivalent is FprEN), after which with majority approval it can be published. The drafts from DIS onwards can be referenced and worked with in the public domain.
Most standards have to be purchased, and are available through the BSI shop. For the ISO standards, it is possible to download the Introduction, Scope, and Terms and Definitions, for each standard for free from the platform: https://www.iso.org/obp/ui
Medical devices are placed on the market with specific clinically-related claims. The manufacturer has to justify these claims and also show that the product is safe and fit for purpose. Testing to, and passing, recognised standards is part of this process. If the manufacturer claims that their product is a medical device, they have to have it CE/UKCA marked in the EU and Great Britain respectively.
The placement of a CE or UKCA mark, and the MD symbol, on the product and its packaging, indicate that the product has been assessed against these criteria and registered in the relevant marketplaces.
Testing to ISO standards is voluntary, but if a manufacturer chooses to take another route, they need to have strong justifications not to use a recognised published standard. Where a product is sold in the EU or Northern Ireland, and there is a harmonised EN standard, then it is appropriate that the standard be followed.
Outside the regulatory framework above, as a prescriber you are following better practice for client safety and product assurance if you select an item that has been tested to, and passed, one or more of these recognised standards, than if the product is selected on, say, purely price grounds. The price may be slightly higher, but you will have the peace of mind that the manufacturer has picked up the costs of product testing, and thereby that your client is protected.
While some standards cover product testing, others provide guidance to best clinical practice, as well. Over and above the latter standards, there are also other sources of guidelines, such as the BHTA range of guidance publications, the Posture and Mobility Group Best Practice Guidelines, and RESNA’s position papers, all of which are free to download from these respective organisations.
BSI, and the Working Groups, welcome all applications to become a standards maker: you only need to have relevant knowledge and experience, or to represent a relevant group of stakeholders such as BHTA.
Please get in contact with BSI via standardsmakers@bsigroup.com
Technical Committee: TC173 Assistive Products*
Sub-committees:
TC173 SC1 Wheelchairs, which has four active Working Groups
TC173 SC2 Classification and terminology
TC173 SC3 Aids for Ostomy and Incontinence
TC173 SC7 Assistive products for persons with impaired sensory functions
TC173 also has the following individual Working Groups:
Technical committee: TC293 Assistive Products and
Accessibility, which has a number of working groups:
Working Groups are disbanded when the standard they have been working on has been published, and they have nothing else currently on their work programme. TC293 Working Groups WG2, WG3, WG4, and WG8 are currently inactive for this reason.
CH 173 – ISO TC173 and TC293 Mirror Group
CH 173/1 – ISO TC173 SC1 and TC293 WG9 Mirror Group
*ISO TC173 has a website from which it is possible to link with some of the TC173 activities, and access documents which are in the public domain: https://committee.iso.org/home/tc173
This document was created in association with NHS Supply Chain and is endorsed by the Chartered Society of Physiotherapy.
View and download this guidance as a PDF here.
For years, the experience of patients trying to find the right walking aid has been a confusing one. Suppliers and manufacturers have described products in different ways, and the way patients are measured to find the right one for them has also differed.
To improve the experience for walking aid users and the professionals who support them, NHS Supply Chain has engaged with the British Healthcare Trades Association (BHTA) members, professional bodies and their members, suppliers and walking aid users to develop industry standard terminology, sizing criteria and ways of measuring patients.
NHS Supply Chain is asking everyone to adopt the first wrist crease as the initial measurement point, prior to using clinical reasoning and patient comfort in the final height decision.
The following terms and ranges have been agreed for implementation by NHS Supply Chain. Suppliers and distributors are being encouraged to adopt the same.
Width – Ultra Narrow, Narrow, Standard Width, Wide, and Extra Wide
Height – Small, Medium, Large, and Extra Large.
The agreed measurements of the above are detailed below.
| Ultra Narrow | ≤499mm |
| Narrow | 500mm – 550mm |
| Standard Width | 551mm – 600mm |
| Wide | 601mm – 650mm |
| Extra Wide | 651mm – no upper limit |
| Small | ≤649mm |
| Medium | 650mm – 849mm |
| Large | 850mm – 949mm |
| Extra Large | 950mm – no upper limit |
Where a product spans multiple height ranges then the naming convention would be the start and end bracket. For example, a product with a height of 720mm-1,010mm would be termed Medium-Extra Large.
An example product description would be: Double Adjustable Crutch, Medium-Large (650-900mm), SWL 160kg.
There are currently over 23 million households in the UK, many in buildings more than 50 years old and most of which contain steps. This isn’t a problem when you have no difficulty climbing stairs, but if – for whatever reason – even a couple of steps becomes a major barrier or physical hazard, your own home can suddenly quite seriously disable you.
When this happens, you are left with four choices: do nothing, all too quickly losing the ability to live independently in your own home; you can re-organise the house in order to live and sleep downstairs; you can move to a bungalow or ground floor flat; or you can install some form of domestic lift, such as a stairlift or a through-the-floor lift. This last option is likely to be the least distressing, the most practical, and financially prudent means of ensuring you retain as much independence as possible.
When installing a domestic lift, your first move should be to get an independent assessment of your daily living needs by a BHTA stairlift member. Occupational therapists (OTs) and other healthcare professionals can often offer independent advice, not only on potential access solutions, but also on the variety of grants and funding options that may be available to help with the cost, which will be financially means tested.
Independent Living Centres can also help. This discussion will help you to decide how best to solve your problems, and you’ll be in a much better position to get the support and facilities you need.
Domestic lifts, such as a stairlift or a through-the-floor lift, come in a variety of forms; your final choice ultimately depends on your own particular needs and situation. There is a misconception that many people think that stairlifts are fixed to the wall. All stairlifts are fixed to the stairs, not the wall.
Fixed stairlifts are powered mechanisms mounted on stair-fixed tracks, which follow the line of the stairwell (so can be either “straight” or “curved”). A majority of these are used by people who can walk but find stairs a problem; the user is normally seated during transfer, although some models allow you to perch or stand, which might be preferable if you have difficulty bending your knees.
There are also fixed stairlifts with a wheelchair platform, but although the platform usually folds up against the wall, they do take up a lot of room and many domestic stairwells may not be broad enough.
A through-floor or homelift may be ideal if you are able to stand or sit and come in compact or wheelchair accessible sizes.
Naturally, building work is involved to create the aperture for a lift, but your homelift provider will be able to take care of that for you. Homelifts are more expensive than some stairlifts.
Short rise lifts are ideal for coping with small changes in floor level – at a front step or in a split-level hallway – where there is insufficient space to put a ramp. Some structural work may be required to ensure that the main mechanism is sunk below ground level.
The value of a professional assessment by a local BHTA stairlift member cannot be over-emphasised, as there are lots of questions that need to be answered before you can proceed. For example:
Your physical condition could deteriorate, so it may be wiser to consider installing a through-the-floor lift so that, in the future, it can accommodate a wheelchair.
You need to take into consideration the home environment, not just in relation to the physical things like doors, bulkheads, and radiators, but also family members, pets, and visitors.
Make sure a stairlift covers the whole length of the staircase if you’re buying second-hand; one that covers 11 stairs in one house might only cover 10 in yours.
All installations should be carried out by a manufacturer-trained engineer. It is advisable not to use untrained staff for installation.
Check whether the company you’re dealing with is a member of the BHTA. All BHTA members commit to a Code of Practice, approved by the Chartered Trading Standards Institute. The code sets out the levels of service you can expect from the company.
Choosing the right stairlift will make a great deal of difference to your comfort and confidence in using it. There are various aspects to consider and products designed to suit different needs.
Stairlifts can be fitted to most properties. If you have a curved, spiral, or unusually shaped staircase it may be possible to install a more specialist product. Outdoor steps and stairs can also be accommodated. These come with water-resistant components and covers protecting them from the elements.
All manufacturers make lifts for straight stairs, so there are many models to choose from.
You might feel able to get off the lift and walk up the last few steps, but you need to decide if you are likely to be able to go on doing this. If you need to travel the entire way to the top of the staircase, you may need to consider a curved stairlift from the outset. Always seek advice from your stairlift installer if you are unsure of the right model for your application.
Curved stairlifts are made bespoke to the staircase and, in some cases, can even be fitted to spiral stairs.
You always have to think about how much room you need for your knees or feet to accommodate you on a stairlift in a seated position. It is worth talking to a specialist BHTA member, as there are variations between models and they can guide you through the assessment.
If there is a door close to the bottom of the stairs, the stairlift may have to travel across it. To avoid everyone using the door and stepping over the rail, most lifts have folding rails as an optional extra, which lift the rail up and out of the way. Changing the stairlift to the opposite side of the staircase may be another solution.
In most houses, there is enough space at the top and bottom of the stairs for getting on and off the lift comfortably. In some houses, you have to be careful not to bang your knees on radiators or other obstructions. Consider removing any obstructions (radiators may be re-sited or replaced with smaller models for convenience). Seek advice from your stairlift installer.
You can park the lift at the top or the bottom because you can send it back up or down the stairs once you have got off. Some curved lifts can also have intermediate park points.
If you use a wheelchair, you need to be able to transfer on and off a stairlift seat and to sit in it safely. If you cannot transfer, you will need to think about a stairlift with a wheelchair platform or a vertical lift.
Stairlifts need to be comfortable to sit on. All the models come with a safety belt that you should always use. If you have stiff limbs or difficulty bending your knees, it may be easier to choose a lift with a footrest you stand on and a perching stairlift, which has a small, high seat or ledge to give support during travel. You may consider a downward facing seat.
If other people use the stairs and you have a narrow hall and landing, you will probably need to fold the lift up when you are not using it. The armrests and footrests fold on all models with seats. The seats fold too on most models, although, on some, only the front section of the seat flips up.
How easy it will be to get on and off a stairlift is affected by the height of the seat and the amount of space in your hall and landing, so seek advice from your BHTA stairlift member company, which will recommend the best solution for you and your stairs.
As a guide, your minimum seat height should be the distance from the crease at the back of your knee to the floor. Some models have adjustable seat heights, and some will have a one size fits all.
All stairlifts with a seat have two armrests. All armrests lift up to fold back. These can be raised separately to assist you when transferring or standing up. This is particularly helpful if you are transferring across from a wheelchair.
Your BHTA specialist will give you helpful advice and user tips when carrying out an assessment.
Swivel seats help, because you can swing round to face away from the stairs and towards the landing. The swivel is operated by levers which are usually on the side and just below the seat cushion. The size and shape of these varies. Some manufacturers offer a powered swivel option.
Stairlifts usually have two controls – one to switch the power on and off, and one to make the lift move up or down. Most up/down controls are either operated by a joystick or pushbutton, dependent on the model.
On stairlifts the controls are usually on the armrest – either on the top or on the end; but make sure that it is not where you might accidentally switch it on when you are getting on or off the stairlift. This can be a problem if your hand slips easily or if you make involuntary movements.
On standing and perching lifts, the controls are on the guard rail or on the armrest – you can reach them when the seat is folded up. You do have to press the up/down control continuously while the lift is moving – if you don’t it will stop.
Most lifts are supplied with wall-mounted call and send switches at the top and bottom of the stairs. Some manufacturers and suppliers provide handheld and remote call and send switches with their lifts.
All stairlifts are supplied with a seat belt. Some are retractable belts, and some are lap straps. Most manufacturers also offer a harness option.
Diagnostic lamps or displays can guide you should the lift not operate correctly. This is especially helpful when contacting the service engineer. Many simple issues can be resolved over the phone saving on callouts.
The lift can be installed quickly if you are buying directly, using your own money. But it can take several months if you are waiting for a grant.
Installation itself is usually done in a day. You might not be able to use the stairs while the work is being done. Installation will need a power socket so that the stairlift can remain plugged in or wired directly to the spur socket and must remain switched on at all times.
Homelifts and vertical through-floor models will need building work, and this needs to be considered as part of the planning before installation.
If you buy a stairlift direct, the manufacturer or distributor will deliver and install it. This will include all electrical work and the removal of any obstructions on the stairway, such as a handrail. Ask the installer what alterations will be needed, and who will be responsible for them, including any making good.
The running rail for most stairlifts is fitted directly on to the stair treads, so holes have to be made through the carpets. Decorations are affected where the controls are fitted to the walls.
The installer will show you how to operate the stairlift and make sure that you can manage it and that you are comfortable on it. He/she should make any necessary adjustments. Make sure that your feet fit on to the footrest and that it is a comfortable distance from the seat.
You should be given written instructions and a telephone number to use if you have any queries or problems. It’s a good idea to stick the number on the lift.
Any stairlift should meet European Standard BS EN 81-40 as well as the relevant European CE marking. Through-the-floor lifts should meet British Standard BS5900, which covers the installation and the use of powered homelifts.
European Standard BS EN 81-40 requires a number of safety features:
A stairlift is one of the more significant pieces of equipment you are likely to buy to make your house easier to live in. If you do not have the funds yourself, there are different ways to access grants or other financial help.
Grants are available through local authorities for house adaptations and equipment. The main sources are: Disabled Facilities Grant (DFGs) in England, Wales, and Northern Ireland or an Equipment and Adaptations Grant in Scotland. You must apply before buying the stairlift and starting any work.
DFGs are available to disabled people who own or rent their home. They can also be paid to landlords on behalf of tenants. The grant is means-tested, so the amount paid depends on your income and savings. The authority pays the grant but has to consult the social services department to find out if you need the adaptation or equipment and whether it will be appropriate for you. The whole process can take some months and can be subject to a priority waiting list.
DFGs may be mandatory or discretionary. If the work is essential for you to be able to move around your home, you will be considered for a mandatory grant. You may qualify for a grant if your disability makes climbing the stairs virtually impossible and if you need the stairs to reach an essential facility such as a bathroom.
At the time of publishing this article, the latest information about grants and repair assistance is available at the following web addresses:
If you live in housing association property, you may be eligible for the grants described above. Alternatively, a grant can be paid to the housing association if you are assessed as needing an adaptation or equipment.
In England and Wales, grants are available through the Housing Corporation; in Scotland through Scottish Homes; and in Northern Ireland grants come direct from the Department of Environment, Northern Ireland.
If you do not qualify for a grant, or it does not cover the full cost of your stairlift, and you cannot afford the sum required, you might consider approaching social services for some assistance.
National and local fund-giving bodies and charities may be able to give you financial help. Local libraries have directories of these. The Disabled Living Foundation publishes a free fact sheet on sources of finance for disabled people.
You may not have to pay Valued Added Tax (VAT) if you are buying a lift for your own use or you may only have to pay a reduced VAT rate of five percent. You do not have to be registered disabled. The supplier will give you a form to complete if you are eligible.
All new lifts come with a minimum guarantee of 12 months. This covers the cost of parts, labour, and callouts. Most firms supplying second hand lifts give a six- or twelve-month guarantee. Beyond that, the main types of aftersales support are:
As recommended by British safety standards, it is imperative that your lift is serviced annually. This safety check is very important, as it can identify if the lift safety features are all working correctly, and bolts and fittings are tightened and checked.
This is generally an extension of the guarantee. The cost varies between companies and according to how many years you opt for. This cover includes parts, labour callouts, and servicing checks.
This is a cheaper alternative to an extended warranty. It may be the only option available for lifts bought second hand. You book a service, once a year. The cost covers labour, but you have to pay for any replacement parts.
If the lift breaks down and you don’t have a maintenance contract, you will need to call out the manufacturer, retailer, or a repair firm. Typical costs will be comparable to a plumber or electrician’s callout charge, excluding parts. Before taking on any type of maintenance contract, check what it includes and hours of callout availability.
Depending on where you live and how you buy your stairlift, you may be able to get help with servicing costs from your council, registered social landlord, or social services. This is dependent on local policies, but it is worth making enquiries before you enter into any service agreement. Check if you are required to pay for any maintenance work if the lift is supplied as part of a grant.
The warranties offered by stairlift firms cover the lift only for mechanical failure. If you want cover against accidental damage, and things like fire, theft, or flooding, you will need to take out insurance on the lift.
Insurance companies vary in whether they insure stairlifts under contents or buildings policies, or indeed at all. Always tell your insurance company when you are having a stairlift installed.
If your local authority is responsible for the stairlift and for servicing, it might also pay for insuring it.
Specialist insurers are able to give specific policies for stairlifts. Information on these can be acquired from your stairlift supplier.
A national charity providing independent advice on mobility aids, disability aids, daily living equipment. Certified as a producer of reliable health and social care information.
Telephone: 0300 999 0004
Offering clear, practical advice, this is a website that lets you read reviews of products and add your own comments.
Tel: 020 3141 4600
An independent research charity providing free practical and detailed guidance for older and disabled consumers. RiDC has an online guide to choosing and buying a stairlift.
Telephone: 020 7427 2460
Mobility equipment supplier Dash Rehab has introduced the second smart powerchair in its range, the Robooter E40.
Dash Rehab is part of RHealthcare, which was formed through the purchase of Remploy Healthcare. RHealthcare is a member of the British Healthcare Trades Association (BHTA).
The Robooter E40 is a 4mph manual-fold powered aluminium wheelchair, which can be controlled with a smartphone and comes with added features built into the chair. These include the ability to change the voice on the chair and cruise control.
A ‘fault find’ feature highlights if there is an issue with the chair and the end-user can receive handy updates via an app.
Built-in Bluetooth technology also turns a smart phone into an attendant control. The E40 can be ‘sent away’ or up a ramp into a car, for example.
Navigation is made easier with lighting to the front and rear of the chair.
Brent McIvor, sales and marketing director at Dash Rehab, commented: “The Robooter E40 is a great follow-on product from the X40 model. Our focus is to move the design and technology forward with this latest release, appealing to an increasingly tech-savvy end user. So far, we are encouraged by the positive feedback from end users.”
The Robooter E40 and X40 are exclusive to Dash Rehab in the UK and Ireland.
The E40 features a streamlined design. Its classic curves and contours are enhanced by a range of contemporary colours: pearl white, peacock blue, modern grey, ink lake green, and graphite black. The main frame is powder coated for a superior and long-lasting smooth finish.
Ergonomically, the E40 is designed to offer an immersive seating experience. The backrest is integrated with the ergonomic seat. The backrest mesh fits the body curve better providing support for the lumbar spine and helping muscles stay more relaxed when sitting for a long time. Luxe leather on the armrests adds to the user experience.
The E40 has a travelling distance of 16 miles, powered by a 20amp lithium battery.
It is easily transported due to its weight and compact size. The overall lifting weight is 21kg, excluding battery, with a maximum user weight of 150kg. The powerchair can be folded at the touch of a button.
With rear pneumatic tyres and honeycomb front castors, the E40 is designed for everyday terrain. It can also be used on a bus or train.
To discuss the E40 in more detail, call 0845 146 0600 or email sales@rhealthcare.co.uk.
Dash Rehab will also be exhibiting at this year’s OT Show on 22-23 November at the NEC, Birmingham on stand D33.
Tri-Chair, a specialist posture and pressure care management seating firm that recently became a member of the British Healthcare Trades Association (BHTA), has helped Rob Burrow MBE get a modular chair that meets his changing needs.
Rob was born in West Yorkshire in 1982. Having made his rugby league debut for Leeds Rhinos in 2001, Rob went on to become a legend of the game, making 493 appearances for his club, winning eight Super League titles, two Challenge Cups, three World Club trophies, and three League Leader’s Shields.
Rob also made 22 appearances representing England, Great Britain, and Yorkshire, and was inducted into the Leeds Rhinos hall of fame in 2020.
In 2019, Rob was diagnosed with motor neurone disease (MND), which is a degenerative neurological condition affecting the neurones in the brain and spinal cord, impacting on movement, body control, speech, and all muscular control.
Rob initially noticed some problems with his speech that led to investigations, including an MRI and nerve conduction studies, the results of which were confirmed by a neurologist.
Over the last four years, Rob’s condition has progressed, and he is now reliant on support for all activities of daily living (ADLs).
Despite Rob’s initial reluctance to seek help, he had a visit from an occupational therapist who made recommendations for seating specifically. Rob uses a profiling bed, which he says has been a “real lifesaver”. It enables him to change his position regularly and remain comfortable.
After some time, Rob posted a Tweet (now X) stating he felt it was “time to consider a specialist chair”. This is when a mutual friend introduced Rob to Shaun McCluskey, who works with Channel Healthcare and Tri-Chair.
Shaun took time to get to know Rob and his family. For Shaun and Rob, it was crucial that the equipment recommendation process was clear, transparent, and focused on what Rob and his family wanted to achieve, while providing information that empowered them to make an informed, capacitated decision.
Rob was able to clearly identify his goals for seating. He said: “To be able to sit comfortably for prolonged periods of time and to ensure that I don’t develop pressure areas/sores. I have drinks and eat my meals in the chair, so I need to have adequate head and trunk support for feeding.
“It is essential that I have good sitting posture for everyday tasks such as eating and drinking. I use a communication device, so I need to have good posture to be able to use my machine to communicate using my eye movement.”
Rob also made it clear that he and his wife wanted to avoid turning the house into a healthcare setting. Equipment needed to be aesthetically pleasing as well as unintrusive.
Rob becomes tired quickly, and this impacts on both posture and his ability to engage in activities that are meaningful to him, particularly with his family.
The chair that Rob was sitting on initially did not provide any pressure relief and was actively generating heat and encouraging sheer. Due to Rob’s reduced core strength and balance, he was leaning to his left side, with pressure mapping conducted to provide key evidence that would support Shaun’s recommendations and Rob’s decisions.
The pressure mapping identified some key areas of risk, including the left buttock, ischial tuberosity, and right thigh due to windswept posture.
Rob’s sitting posture, particularly relating to trunk and head support, was compromising a safe swallow and therefore increasing chances of aspiration.
Each of the above challenges impacted on Rob’s ability to engage in meaningful activities and ADLs. His roles were being even more greatly affected, and this was impacting on carers around him.
Through a combination of time spent with Rob and his family, listening carefully to his views and goals, and providing evidence to support the rationale, Shaun recommended the Tri- Chair Three. This is a tilt-in-space, adjustable seating system, which, as it’s modular, can be adapted to meet Rob’s changing needs.
The Tri-Chair team also recommended a moulded seat and backrest, which provide more support when Rob gets particularly tired. As well as supporting Rob’s goals, this option allows Rob, his wife, and care team to interchange cushions, depending on the social situation and environment, in order to reduce the healthcare look and feel of the chair whenever that is appropriate for them.
Rob had a trial of the Tri-Chair Three, supported by Shaun and the team, so that it could be altered to meet Rob’s specific needs. This included a pommel to prevent further adduction and the moulded seat so that pressure was redistributed more evenly without Rob having to be in a tilted position so regularly.
This in turn meant that Rob could be more engaged and communicate with good eye contact, promoting dignity and respect.
The outcome was the product of a collaborative process, built on trust.
Rob concluded: “The design of the chair means that it can be adapted to meet my needs. For example, I felt that the trunk support was too restrictive on one of my chairs, so the pads were removed without compromising my overall comfort or posture in the chair. Extra padding/support can be added, and the chairs can be tilted with feet up/down, which helps alleviate pressure.
“The Tri-Chair has improved my quality of life.
“I don’t think I would cope without the chair, which was tailor made for me. I certainly miss my Tri-Chair when I get away somewhere. I have to look forward to the time I have my home comforts.”
Terry Lifts has recently become a member of the British Healthcare Trades Association (BHTA).
For more than 50 years Terry Lifts has designed and manufactured lifts in Cheshire. It now supplies lifts globally. Each lift has been developed to enable users and their loved ones to overcome barriers, revolutionise their quality of life, allow them to remain in the family home, and to restore some independence.
BHTA recently caught up with Steve Hill, National Sales Manager at Terry Lifts, to discover more about the firm, how being a BHTA member can help better regulate compliance in the lifts sector, and the importance of networking with peers.
Steve’s journey into the lift industry was a “happy accident”. Originally, Steve wanted to be an electronics design engineer but started exploring more interesting career paths after finishing college. Steve soon spotted a trainee draftsman job at Terry Lifts.
“I excelled in technical drawing at school and thought my dad would be impressed as he had followed a similar path when he was young, and so I gave it a try,” recalls Steve.
“Later in my career, I was attracted to field sales. I relished the opportunity to design and survey sites and loved the idea of meeting customers and helping people to get the correct solution. I could also apply my skills as a draftsman to produce drawings for the builders. That brought me to a position of being a manager, and then on to my current role as national sales manager.”
Terry Lifts’ product range includes through-floor homelifts; platform lifts; step lifts; and its award-winning temporary access solution, the portable access platform lift. It offers a comprehensive and complete service, which includes surveying, preparatory works, installation, and ongoing maintenance.
“Our offices and factory are based on a trading estate in Knutsford,” Steve explains. “Here we have our fabrication shop, powder coating facility, a purpose-built training academy and a fully equipped showroom that is open to both trade and the public.”
As the firm supplies both domestic and public access markets, it has a broad customer base. These include private individuals, occupational therapists, local authority procurement, adaptation and housing service teams, trade agents, and export partners.
Steve adds: “Our best-selling product aimed at the domestic market is our Harmony home lift which can be partially or fully enclosed (Harmony FE). The launch of the Harmony was an industry-first. Today, both are available in a range of sizes from compact to longer and wider and can be customised.”
One of the many reasons a firm may decide to become a BHTA member is to become part of a larger, collective voice to help drive positive change within a sector.
This is one of the reasons that Terry Lifts joined the association.
Steve explains:“We believe our greatest challenge is unfair trading. There are discrepancies within the lift industry regarding standards and certification, and this means we are not operating on a level playing field.
“With its respected Code of Practice, we instantly recognised that BHTA can support us in driving positive change. We wish to look at how we can better regulate compliance and the section meetings will help us achieve this, providing a safe space for debate and lobbying which can be used to influence decision-making.”
Terry Lifts had previously been a BHTA member, but this lapsed as management changed. However, the lifts manufacturer has recently evolved under the stewardship of Managing Director Dave Allen, who appreciates the benefits and opportunities of being a BHTA member.
Now, Terry Lifts is excited to support the BHTA’s current offering while sharing its expertise and experience within the organisation and its peer group.
“Our customers are also reassured by our BHTA status,” adds Steve. “It gives confidence. They can trust that we are verified and abide by the BHTA Code of Practice. This is invaluable because as we know the Code of Practice is approved by the Trading Standards Institute.”
Terry Lifts’ plans for the future involve several developments for the domestic market. These range from the development of a completely new lift to a compact version of an existing lift and improving the features and design of another current lift.
“We have incredibly robust R&D processes which involve all departments and external advisors,” Steve emphasises. “Currently, we are on track for a launch by the end of the year.”
The lift supplier will also be attending a few more events and exhibitions in 2023, which include Foundations Liverpool, Kidz to Adultz North, the OT Show, and Interlift.
Steve and a colleague will be attending their first BHTA Stairlifts & Access Section Meeting on 11 October too.
“We are very happy to be adding the BHTA section meeting to our event calendar,” says Steve. We value all networking and relish this opportunity to engage with our peer group.
“We’re hopeful that it will be both interesting and rewarding. Beyond this, we look forward to the BHTA 2024 event calendar and making the most of the member opportunities.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Sigvaris Group Britain has recently become a member of the British Healthcare Trades Association (BHTA). It is a medical compression therapy firm offering a wide range of innovative products to cater for different needs and indications.
BHTA recently caught up with Emma Deakin, General Manager of Sigvaris Group Britain, to find out more about the company, the importance of aligning to the BHTA’s professional standards, and its plans for the future.
BHTA: How did you start at Sigvaris Group Britain?
Emma: “My whole career has been in healthcare, originally an accident and emergency specialist nurse. I then moved to stoma care and took the leap to what used to be known in the NHS as the ‘dark side’ into industry over 20 years ago. I have enjoyed roles across clinical, sales, marketing, management, and at board level in medical devices.
“I have joined Sigvaris drawn by the true people culture combined with a desire and drive to offer high-quality innovative products. Sigvaris Britain has huge potential; we have an expert team locally and globally, able to drive the UK position of Sigvaris Britain to one of market leadership.”
BHTA: What is Sigvaris Group Britain?
Emma: “Sigvaris Group is 100 percent family-owned since it was founded in 1864 in Winterthur by Moritz Ganzoni-Sträuli and his associate Niklaus Barthelts. From 1958 to 1960, the company collaborated with the phlebologist Dr. Karl Sigg and developed a medical compression stocking to improve venous function and relieve venous-related conditions.
“Today, Sigvaris Group is committed to helping people feel their best with high-quality and innovative offerings in medical compression therapy. Every day. Worldwide. Our portfolio caters to a wide range of different needs and indications.
“With headquarters in Switzerland, we operate our own production plants in Switzerland, France, Poland, the US and Brazil. We are close to our customers, having subsidiaries in Germany, Austria, England, Italy, Canada, China, Australia, Mexico and a branch in the United Arab Emirates as well as distributors in more than 70 countries on all continents. We combine Swiss heritage with local craftsmanship.
“At Sigvaris Group Britain, we are proud to be celebrating our 30th year of operating in Great Britain.
“We are renowned for making exceptional products that combine advance technology and quality craftsmanship with diverse styles that fit modern lives.
“With the new Style Patterns range, this is no exception. Smooth seams reduce the friction against the limb and the lower compression offers containment of tissues to reduce oedema and pain in legs, thereby easing the discomfort people experience, which in turn improves mobility.
“Style Patterns offers contemporary, comfortable hosiery for everyday wear for mild to moderate lipoedema and lymphoedema. With a choice of three patterns, Polka Dot, Chequered and Mosaic in below knee, thigh high and tights, customers’ compression stockings can be that bit more fashionable.”
BHTA: What are Sigvaris Group Britain’s plans for the future?
Emma: “Sigvaris Britain is increasing its clinical resource. Due to the success of its highly valuable educational programmes, digital solutions are a priority area, with several new technologies and products due to be launched in the near future, supporting health care professionals in delivering a quality service and ensuring patients receive the most suitable products and support for them.”
BHTA: Why did Sigvaris Group Britain decide to become a BHTA member?
Emma: “I have worked in previous organisations who have benefitted from being a BHTA member. There are benefits for our employees as well as our customers in having the assurance we are aligned to an industry body and their professional standards and access to additional knowledge and resources ensuring we are always providing the most professional service to all of our customers aligned to the latest policies.”
BHTA: How can the BHTA help your business with any challenges that you’re currently facing?
Emma: “Some challenges relating to modern slavery and CRP requirements for tender as we don’t have dedicated GB resource in these areas. BHTA can offer guidance and support on how best to address and fulfil requirements.”
BHTA: What upcoming BHTA events are you looking forward to or planning to attend?
Emma: “We will be attending as many section meetings as possible to maintain industry changes and opportunities knowledge and build a strong network, while working together with industry partners to ensure compression products remain available, accessible and continually innovating, ensuring they fulfil the needs of all customers.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Date and time:
22 November 2023 from 9am-5.30pm
23 November 2023 from 9am-4.30pm
Location:
NEC
Marston Green Birmingham
B40 1NT
Event organiser:
CloserStill Media
The show’s driving force is to make it easier for occupational therapists to find updated information, new resources, and support from peers, all in one place.
Free to attend, delegates will have access to the show’s unmatched CPD accredited conference programme, spread across six different theatres, over two days.
The educational programme is specifically designed by occupational therapists for occupational therapists.
The speakers are carefully selected, and the content is thoughtfully curated for all bands and specialisms working within health organisations, social care services, housing, education, voluntary organisations, or as independent practitioners.
Occupational therapists can walk through the OT Show’s exhibition hall showcasing the latest products and services to gain expert advice and ensure their clients have the right options to assist them with independent living.
As a partner of the OT Show 2023, the British Healthcare Trades Association (BHTA) will be exhibiting on stand J57 to promote its Code of Practice, which requires member companies to offer a level of service above and beyond the legal requirements.
The association will also be promoting AT Today on stand J57, a BHTA-owned news website for health and social care professionals that keeps them informed about the latest assistive technology advancements. Attendees will have the chance to sign up to AT Today’s free weekly newsletter on the BHTA stand to keep up to date with the busy assistive technology sector.
To book your free tickets to attend the OT Show 2023, click here.
At last month’s British Healthcare Trades Association (BHTA) joint meeting for the Children’s Equipment, Independent Living, and Mobility sections, Chris Woods MBE from Flying Disabled and Josh Wintersgill from ableMove discussed wheelchairs in aircraft cabins and some of the barriers around flying as a wheelchair user.
The first-ever BHTA joint section meeting took place on 5 July 2023 at the Walton Hall Hotel and Spa in Warwickshire. It offered educational presentations for attendees and demonstrated the value of being a BHTA member.
During their presentation, ‘Wheelchairs in the cabin’, Chris and Josh highlighted an innovative aircraft prototype that allows powerchair users to stay in their own chair for the entire journey when flying on an aeroplane.
The powerchair prototype is part of the Air4All campaign launched by a consortium made up of PriestmanGoode, Flying Disabled, and SWS Certification, which raises awareness of the issues wheelchair users face when flying.
Typically, wheelchairs cannot get down aircraft aisles. The interesting prototype, which is based on the Sunrise Medical Quickie Q100 powerchair, means the user can stay in their own powerchair, which simply slots in the place of an aeroplane seat at the front of the plane.
It works by changing an aircraft seat for an able-bodied individual to being accessible for wheelchair users. This prototype would remove transfers altogether, enables the user to stay in their own wheelchair, and improves dignity for users.
See the prototype in action in this video.
As the prototype is based on one powerchair model, the consortium is aiming to create a prototype that works for many different powered and manual wheelchair models. Air4All’s current focus is powerchairs, but it will explore manual wheelchairs with custom seating for those with postural needs in the future.
ableMove is also looking at developing a postural seat to go over aircraft seats, for those with complex needs, as a medium-term solution while aircraft standards and designs improve.
Josh and Chris stressed that wheelchair manufacturers should educate airlines on the range of barriers users face when flying and work with them to help drive positive change.
Earlier this month, Glynn Jones from the Bank of England gave an important presentation to British Healthcare Trades Association (BHTA) members about the UK’s economic outlook.
The talk took place at the BHTA’s inaugural joint meeting for the Children’s Equipment, Independent Living, and Mobility sections on 5 July 2023. This event ran at the Walton Hall Hotel and Spa in Warwickshire and provided insightful presentations for attendees and demonstrated the value of being a BHTA member.
One of the key presentations from the day was from Glynn with a UK economy forecast.
He explained that trade shock has negatively impacted the UK economy, including challenges around export and import. Inflationary pressures means that the UK has been poorer overall.
The most recent UK economy forecasts – from May 2023 – reveal that:
See below some interesting slides from Glynn’s presentation about Consumer Prices Index (CPI) inflation trends and forecasts.
However, inflation coming down will be slower than its sharp increase. As the UK imports a lot of food and energy, this has caused major inflation. Supply-side shocks are also a big factor, added Glynn.
Additionally, wage inflation has increased. Employers, on average, are offering two to three percent pay increases. If margins have been squeezed and there are no productivity gains within firms, this all means companies have to increase their prices, he underlined.
The UK’s labour market is tight because of inactivity due to sickness and ill health, such as anxiety, long waiting lists, and mental health decline, Glynn pointed out. The upside, he continued, is that there has been growth in employment in the UK. Last year, unemployment was at the lowest it had been in 50 years.
Looking at gross domestic product (GDP) growth, the demand outlook for May 2023 is stronger than February 2023, partly owing to lower energy prices. GDP growth is positive throughout, Glynn added, rising by a quarter of a percent in 2023 and forecasted to rise by three quarters of a percent in 2024 and 2025.
In the near term, unfortunately, growth prospects within the UK remain weak. Find out more in the slide below.
Andrew Stevenson, British Healthcare Trades Association (BHTA) President and Wheelchair Alliance Committee Member, recently gave an update on the Wheelchair Alliance at the BHTA’s inaugural joint meeting for the Children’s Equipment, Independent Living, and Mobility sections.
The event took place on 5 July 2023 at the Walton Hall Hotel and Spa in Warwickshire, which provided informative and engaging presentations for attendees and demonstrated the value of being a BHTA member.
One of the highlights from the day was Andrew’s presentation about the Wheelchair Alliance.
The Wheelchair Alliance is a community interest company that has been set up by NHS England with a goal of improving wheelchair provision in England. Its vision is to transform the experience of wheelchair users in England through improved access, quality, and effectiveness of services.
See below some slides about the Wheelchair Alliance’s vision, mission, and operational plan for 2023-2027.
Importantly, BHTA has a seat on the Wheelchair Alliance board to ensure that the voices of product suppliers, commissioned service providers, retailers, and associated businesses are represented at all times.
During the height of the COVID-19 pandemic, when most in-house wheelchair services closed, the BHTA set up a wheelchair working group. This group saw some of the UK’s major wheelchair service providers come together to ensure that, while the NHS was under extreme pressure, the needs of wheelchair users were fully supported and that services continued operating.
Now, the BHTA is looking to develop this wheelchair working group further via the Wheelchair Alliance. The alliance’s wheelchair working group wants more BHTA members involved, including not just wheelchair suppliers but members involved in specialist seating and posture and mobility.
It means BHTA members will have a chance to have direct input at board meetings with the Wheelchair Alliance where relevant.
For BHTA members looking to get involved with the Wheelchair Alliance, they should get in touch with their membership engagement management for further details.
On Wednesday 5 July 2023, the British Healthcare Trades Association (BHTA) held its first joint meeting for the Children’s Equipment, Independent Living, and Mobility sections, which received high praise from attendees.
The event took place in the scenic countryside setting of Walton Hall Hotel and Spa in Warwickshire, where guests were served arrival tea, coffee, and pastries, along with a buffet lunch.
It was a chance for BHTA members and key stakeholders to come together face-to-face to network and gain insights from knowledgeable speakers on a diverse range of relevant and important topics.
The following sessions took place:
BHTA members could also attend a 1:1 export clinic with the Institute of Export and International Trade.
Reflecting on the event, David Stockdale, BHTA Chief Executive, said: “This was the first time we’ve held a joint section meeting for the Children’s Equipment, Mobility, and Independent Living sections, and it is great to see how well the event has been received by members.
“We are continually looking at ways to improve BHTA membership to ensure it is relevant, beneficial, and valuable. This joint meeting is a brilliant example of what can be achieved when we collaborate across sections and underlines just one of the benefits of being a BHTA member.
“Thank you to all of our speakers and members who attended for making the day a big success.”
The joint section meeting has also had a positive response from BHTA members.
Hayley Phillippault, Chair of BHTA Children’s Equipment section, commented: “We brought together a diverse group of speakers to address topics that matter to members across the sections, from the future of the UK economy to new innovations in accessible aviation.
“From my perspective as Chair of the Children’s Equipment section, the session delivered by Gulvinder Kaur from Taylor Price Solicitors on EHCPs (Education, Health and Care Plans) was particularly enlightening. I have already shared some of the advice she gave in her presentation with a parent currently going through the EHCP process.
“In each session speakers provided actionable advice and resources to the members who attended, which underlines the practical value to members of BHTA membership.”
Veronica Downing, Vice Chair of BHTA’s Independent Living (Retailers) section, remarked: “The whole day’s programme was interesting and informative, even if, as a retailer, Rehability does not export and import goods directly!
“Although I am not an economist, the presentation by Glynn Jones from the Bank of England was fascinating, understandable, and it was so helpful to see the issues of finance, legislation and the economy that are impacting on the healthcare industry within the context of the UK, Europe and globally and how they impact on our own businesses and the consumer.
“In the afternoon, case studies and videos of practical demonstrations of equipment, design in the making and real-life application to improve wheelchair users experience as air passengers helped to break up more intensely informative sessions.”
Simon Tempest, Vice Chair of BHTA’s Mobility section, said: “I thought the day was very well put together, the venue, the speakers, and the content were all well organised. It was also a good opportunity for networking and spending time with industry experts I would not usually get the time with.
“My highlights were the presentation and insight from the Bank of England, as well as the regulatory segment. I also enjoyed the presentation about the potential for individuals to have the ability to travel with their powerchair or mobility device directly on an aircraft.”
Stephen Kirkpatrick, Vice Chair of BHTA’s Children Equipment section, added: “The sessions that were provided by consultant speakers were educational and incredibly relevant to inform the complexities of operating in provision to today’s healthcare market in the UK, particularly the import, export and shipping sessions that helped to distill much of the operational requirements as well as conformity to regulation into an easy-to-understand session.
“My key highlight was the education, health and care plan session presented by Gurvinder Kaur. This subject holds great relevance to us as assistive technology suppliers to the home and school markets and the deeper understanding can help us in turn to inform healthcare professionals and families on their statutory rights to optimised and supported provisions that enable maximised opportunities to access to learning.
“Following years of online meetings, it was incredible to come together as separate sections to share a joint experience full of informative and engaging subjects with highly knowledgeable speakers. Amazing things happen when we come together and we engage.”
Ambucare recently became a British Healthcare Trades Association (BHTA) member and specialises in servicing, repairing, and supplying new equipment to nursing and care homes.
BHTA recently caught up with Lee Thorneycroft, Director and Owner of Ambucare, to find out more about the company, its upcoming product launch that securely attaches pressure care mattress pumps to profiling beds, and why the BHTA logo delivers automatic trust to customers.
BHTA: Can you tell us a bit about yourself?
Lee: “As a mechanical engineer, I have worked in the healthcare sector as a service engineer for 20 years. I did have a break for two years between times, as I worked for JCB Uttoxeter, but soon realised my future laid in healthcare as I knew I was actually making a difference to people’s lives.
“Having left JCB I joined Ambucare as a service engineer (my way back to doing the job I really loved). Two years in, I was offered the opportunity to buy Ambucare, which I took to the present day.”
BHTA: What is Ambucare, and what is the company’s ethos?
Lee: “Since taking over at Ambucare, we now have a healthy nursing/care home client base. Ambucare specialises in L.O.L.E.R testing of all lifting equipment in nursing/care homes across the UK.
“Ambucare not only services and repairs equipment but also supplies new equipment. We carry out bed and mattress audits also. We work on the theory that if a nursing home requires anything, Ambucare will supply or repair it.
“Our company motto is: Removing Barriers, Enhancing Lives.
“Our main ethos as a company is, and always will be, customer care. Our customers are our priority, and they will always come first because without our customers, we have no business.
“Transparency and honesty also play a big role within our company values; we always focus on this whilst dealing with our clients, as we always treat them with the compassion and respect that we would hope to be treated by others.”
BHTA: Is Ambucare launching any new products?
Lee: “Ambucare is just about to launch a new product called Securapump to securely attach pressure care mattress pumps to profiling beds in nursing/care homes and across the community, addressing issues such as infection control, health and safety issues, and expensive pump repair bills but more importantly bring huge benefits to the comfort of the end-user in the bed.”
BHTA: Are there any challenges your company is currently facing?
Lee: “As with many other companies I imagine, we are finding the current climate with price rises very challenging. We, as a company, are always having to work hard to avoid passing these price rises onto our customers, soaking up these price rises wherever possible.
“Also, since the UK left the European Union, we are finding that our suppliers are having difficulties with importing equipment/spare parts, resulting in our lead times to our customers being extended. This in itself soaks up our employees’ time, as they are having to communicate with our customers more than normal to update them about any delays.
“Fortunately, everyone is fully aware of the situation and they are very understanding, but it is time we could be spending elsewhere within the company. Very frustrating, but I feel there is nothing else we can do going forward until the economy slows down.”
BHTA: What are the benefits of being a BHTA member?
Lee: “We know that being a member of BHTA brings huge benefits to our company. Firstly, being able to add the BHTA logos to our social media and marketing products brings automatic trust that we are complying with what is required to being a member. For us, as a company, to have the knowledge that both ourselves and our clients have back up in the unfortunate event of any disputes arising is important.
“It is also satisfying to know that if in the future we do bring products to market ourselves that we have professional experts that will advise on overcoming problems and barriers that we would normally struggle to find.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Bespoke Stairlifts, a Yorkshire-based designer and manufacturer of a range of stairlifts, recently became a British Healthcare Trades Association (BHTA) member.
BHTA caught up with Joanne Kennedy, Commercial Director at Bespoke Stairlifts, to discover more about two of its more recent stairlift launches, how it is coping with growing customer demand, and why joining the association was a priority for the firm.
BHTA: Please can you provide some background on yourself and how you started at Bespoke Stairlifts?
Joanne: “I worked at Acorn Stairlifts for a good number of years and always kept myself involved with the mobility sector. I was introduced by another former director of Acorn Stairlifts to the owners of Bespoke Stairlifts, and it grew from there.
“I started at Bespoke Stairlifts in March 2023, with a varied career including stockbroking, banking, online sales, branding, marketing, product development, boiling water taps, and linguistics. So pretty varied!
“I really liked what Bespoke Stairlifts was trying to achieve within the company and was blown away by its commitment to not only its products but also colleagues within the business.
“Bespoke Stairlifts has introduced a Management Training programme and will be committing to Investors in People later in 2023. The message around the business resonates around providing quality products and unrivalled customer service.
“I’m proud to be part of the Bespoke Stairlifts ‘journey’ over the coming years.”
BHTA: What is Bespoke Stairlifts?
Joanne: “Bespoke Stairlifts was started just over 20 years ago and in recent times has developed two excellent, aesthetically designed, and reliable stairlifts: the Synergy (straight stairlift) and Infinity (curved stairlift).
“We not only serve the UK market but export all around the world. Recently, aside from my own role, we have increased our headcount by 20 percent across the different areas of the business to keep up with demand for our products.
“It’s so important to Bespoke Stairlifts that we maintain our great service levels but also review and improve based on customer satisfaction.”
BHTA: Are there any challenges that you’re currently facing as a firm? How can the BHTA support you with these issues?
Joanne: “Brexit (as all our fellow manufacturers are experiencing), as the lack of knowledge and access across the UK for good sound advice is lacking. This is something which BHTA is looking to support through local Chambers of Commerce and UK Government. We, at Bespoke Stairlifts, welcome this input and support.”
BHTA: What is Bespoke Stairlifts’ plans for the future?
Joanne: “Our plan for the future is to increase volumes whilst improving the customer journey. Our customers love our products – which proves we are on the right track – and we want to extend the support we give them as dealers and traders.”
BHTA: Why did you decide to become a BHTA member?
Joanne: “This was one of my priority tasks when I joined Bespoke Stairlifts.
“It’s important as a manufacturer that we have access to not only changes in legislation but also a view of the political agenda, which shapes the lives and roles of all companies within our industry. The support available is accessible and relevant, and it’s good to know that it’s there when required. It also helps filter out the important issues stairlift manufacturers need to focus on.”
BHTA: What upcoming BHTA events are you looking forward to or planning to attend?
Joanne: “Section meetings, webinars when relevant topics arise, and the Golf Day. The Golf Day will not be attended by myself, but golf is a popular and important sport across our Bespoke Stairlifts colleagues.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page).
Recently, leading medtech suppliers had the chance to attend the British Healthcare Trade Association (BHTA) conference, ‘UK Health and Social Care Landscape: How will UK policy decisions impact patient experience?’.
Both BHTA members and non-members were invited to the spring conference to discover how current policy decisions are shaping the future of health and social care, impacting UK patients, and what this change means for businesses.
Sponsored by Verlingue, the sell-out conference took place on 11 May 2023 at the Manor Hotel in Meriden, Solihull.
The conference saw an impressive roster of senior government and sector leaders present engaging sessions throughout the day to suppliers about future policy directions, new UK Government priorities, and how collaboration and innovation will ultimately improve the patient experience.
Attendees gained invaluable insights into the changing health and social care landscape, asked questions to the high-profile speakers, and networked with key stakeholders and peers.
Below are the highlights from the afternoon sessions from David Lawson, Director of MedTech; Purvi Patel, BSI Regulatory Lead for Medical Devices & IVDs; and William Lee, BHTA Head of Policy & Compliance.
Topics in these sessions included tackling procurement inconsistencies, keeping up government engagement with the medtech industry, and the complex UK regulatory landscape regarding medical devices.
The first set of morning presentations from David Stockdale, BHTA CEO; Steven Ferguson, Head of Market Access at IQVIA; and Paul Gaffney, Director of Tendo Consulting, can be found here.
These sessions explored how the BHTA is successfully lobbying on behalf of its members, how tackling NHS waiting lists with innovative technology is a priority, and how the changing political landscape is impacting healthcare policy.
The second set of morning talks from Simon Williams, Local Government Association Director of Social Care Improvement, and Alan Wain, COO at EPSCOT can be read here.
These presentations looked at social care reform, how better use of technology could improve the lives of millions of social care users, and how social value in public procurement impacts suppliers.
David Lawson, Director of MedTech, discussed the UK MedTech Strategy and its implementation plan.
He reinforced a key theme that was discussed throughout the conference: that innovation adoption within the healthcare sector is an immediate priority. There is lots of opportunity in medtech and a sense of urgency in the sector to tackle NHS issues.
“When I’ve spoken to people in the industry, NHS England, NHS Supply Chain, MHRA, NICE, and life science, my sense is there’s a general consensus about what the challenges are in medtech,” he commented. “There’s also a consensus about potential solutions. The challenge is trying to get things done.”
David reflected on what he presented at the BHTA Integration and Sustainability Conference 2022 in September last year. One of the things he discussed at that event was about a commitment to industry engagement from the Department of Health and Social Care (DHSC).
“I feel that has been quite positive for me to get different views, meeting with different suppliers, and meeting with the BHTA numerous times,” he said. “I’m keen that I keep that engagement up.”
The UK Government’s priorities are technology as an enabler and the importance of the life science industry. David highlighted that the Secretary of State sees medtech as a key priority and a solution to the NHS’ challenges, especially in regard to innovation adoption. The government also sees medtech and life sciences as an opportunity for growth in the economy.
“If we look at the Autumn Statement from last year, the Chancellor announced additional funding for MHRA to support them under their regulatory reform work and provide immediate access in terms of innovation,” he explained. “It’s unusual for a chancellor to talk about medtech in an Autumn Statement, but it reflects the fact that politically medtech has got quite a lot of momentum behind it.”
David noted challenges have been raised by industry around procurement inconsistencies, such as social value, inflation, and net zero. This is creating frustration within industry, as it means suppliers have to keep taking different approaches to tenders.
A key catalyst for improvement in this area, he said, is the NHS Central Commercial Function (CCF). He pointed towards Jacqui Rock, who is the chief commercial officer for NHS England and the CCF.
“There is a lot of leadership now in the system at that level that recognises these challenges and wants to engage and sort them out,” he continued. “Jacqui’s been having forums around SMEs, social value, and other areas. Jacqui is in an ideal position to drive improvement across the procurement landscape.”
David added that there is an issue with adopting innovation at scale in the NHS.
“This is an area of genuine frustration when you’re shown around hospitals where there’s great medtech solutions and you ask when they’re being deployed across the country and they don’t have an answer,” he explained. “We’re passionate about solving the adoption problem.”
He also recognised that the innovation pipeline for medtech is not joined up and there is a lack of clarity about what the process is. This is an area of particular focus for getting greater clarity of the process in terms of innovation adoption.
“For new innovations coming through,” he added, “how do we assess them and how do we make informed decisions? Once we’ve made the right impact, how do we get through levels of reimbursement and adoption?
“For solutions already on the market, how do we make important decisions about assessment and clarify the adoption of the most effective products in the market?”
David also delved into the MedTech Strategy, emphasising that it is centred around the vision of “right product, right price, right place”.
“The right product is about what is the most effective product to use?” He commented. “The challenge with medtech is that there are half a million medical devices being used in the UK. How do we measure what is the most effective products to use?
“Right price is about value-based healthcare. How do we understand the impact of products on patient outcomes? How do we get consistency across this area?
“Right place is partly about resilience but also about equity to access as well.”
The delivery of the strategy is led by different agencies: NICE, DHSC, NHSE, NHS Supply Chain, and MHRA. David said a key goal is about aligning this collaborative work across the agencies.
He explained: “For example, product evaluations are led by NICE. What we want to do is make sure there’s a connection between what NICE do with NHS England from a commissioning perspective but also if there are class-based evaluations impacting on products that NHS Supply Chain manage that the outcomes of those assessments feed into the category strategy and relations that the supply chain has. Otherwise, what’s the point in doing it? It’s about having a joined-up approach to tenders.”
David also discussed the strategy’s part IX tariff and its three areas of focus: the ability to review listed products, the assessment process to list products, and prescribing practice (second phase). A targeted consultation is due to come out at the end of July 2023 on part IX of the MedTech Strategy.
Purvi Patel, BSI Regulatory Lead for Medical Devices & IVDs, spoke about the UK regulatory landscape regarding medical devices.
She said that Brexit has had a big impact on the UK medtech regulatory landscape. Placing a medical device on the GB market with the UKCA mark is now mandatory from 1 July 2025; anything that is CE-marked and placed on the UK market is valid until 30 June 2025, after that point, medical devices need a UKCA mark.
“That’s through registration with the MHRA, having a conformity assessment done through an approved body, and then you’re able to place your device on the GB market,” commented Purvi.
“If we look at Northern Ireland, the route BSI offers for placing medical devices on this market, as an approved body, is the CE mark. There is something called the CE+UKNI mark. That’s not something that BSI offers because the UKNI mark isn’t recognised by the EU.”
She continued: “There was a change in March 2023. The European Journal published a legislation – 2023/607 – and this is dealing with those devices that have been certified under the directives having an extension granted with the timelines of 31 December 2027 for Class III devices or IIb implantables that are not well established technology, which are allowed to be, under the directives, on the market until 30 June 2028.
“So we have the EU timelines with what’s valid under the directives up until 2027/2028, but then we also have now the UK legislation saying that we have until the 30 June 2028 for medical devices complying with the new UK legislation. Then 30 June 2030 by which we need to have IVDs complying with the new UK legislation.”
This has caused complexity for medical device manufacturers around: what they need to do with their directive certificates, because they’ve got extended validity now based on certain conditions; what to do with devices that are certified under current UK legislation; and thinking about future UK legislation and timelines.
“To place devices on the UK market, you need to have registration with the MHRA, a declaration of conformity, UK designated standards, an appointed UK responsible person, and labels showing a UKCA mark or CE mark,” she added. “Those are the extra UK requirements.”
Purvi helpfully explained what conformity assessment looks like for UKCA at BSI and detailed various scenarios:
“The other two options are if you combine the applications,” Purvi continued. “We do see applications where manufacturers have got their MDR assessment in and they’re formally applying for a UKCA certification at the same. We would follow the MDR certification processes look for the UK-specific requirements as well – we’d assess that at the same time – so we’d do things like combine the QMS audits and combine microbiology audits.
“The final scenario is if you’ve got a combined application with UKCA with IVDs – so if you’ve got a certificate under the IVDR and you’re looking for UKCA certification, which we’d leverage off the IVDD – we’d combine the QMS audits and the microbiology audits, but we’d have to do standalone technical documentation reviews because of the differences in classification with the IVDs between the directives and regulations.”
Purvi explained that there are three lists of designated standards in the UK: medical devices, IVDs, and active implantable medical devices. These standards can be found on the UK Government website.
She then discussed UKCA placement on medical devices.
In Great Britain, UKCA placement needs to be on the device or on the sterile pack (where appropriate), any sales packaging for the device, and instructions for the device. For products being placed in Northern Ireland and the EU as well as in Great Britain, both the CE mark and UKCA mark will need to be placed on the medical device.
Importantly, she reminded firms that they need to approach BSI as early as possible when getting devices UKCA marked because it is very busy and capacity is not limitless.
The last presentation of the day was delivered by William Lee, BHTA Head of Policy & Compliance.
He noted that while the MHRA aims for new medical device regulations to be in place for 1 July 2025 in its guidance, this date does not appear in statutory instruments (SIs).
Bill also discussed medical device transitional arrangements.
“The transitional arrangements have changed slightly,” said Bill. “CE-marked devices under the EU MDR can, under certain conditions, stay on the GB market until the new regulations take effect, i.e., 1 July 2030. It seems clear that MHRA intends to make a further change that would mean that you needed to apply the phrase ‘whichever is sooner’ under the EU MDR.
“Similarly, medical devices CE-marked under the EU MDD can stay on the GB market for three years, under certain conditions, after the regulations take effect, which takes us up to 2028.
“Our understanding was that the previous transitional arrangements applied to all classes of medical devices.
“I think the biggest change and the most relevant change for BHTA members is that for Class I products that do not require third-party conformity assessments – so standard Class I products that aren’t sterile, don’t have a medical function, and that aren’t reusable surgical instruments – the new transitional arrangements will not apply. These Class I products will need to comply with UK regulations and display the UKCA mark from the new date of inception.”
Bill explained that the SI has been laid before the House of Commons and the House of Lords in a draft affirmative. If the medical device SI is approved, it passes into law on 30 June 2023.
BHTA is currently seeking clarity from MHRA regarding the 1 July 2025 inception date, Class I device transitional arrangements, labelling requirements, and securing MHRA guidance webinars for members.
The association will issue a guide to BHTA members on UK medical device regulation and laws in the coming weeks.
Last month, the British Healthcare Trades Association (BHTA) invited members and non-members to its spring conference to discover how current policy decisions are shaping the future of health and social care, impacting UK patients, and what this change means for businesses.
The sell-out conference, ‘UK Health and Social Care Landscape: How will UK policy decisions impact patient experience?’, took place on 11 May 2023 at the Manor Hotel in Meriden, Solihull.
Sponsored by Verlingue, the conference saw an impressive roster of senior government and sector leaders present engaging sessions throughout the day to suppliers about future policy directions, new UK Government priorities, and how collaboration and innovation will ultimately improve the patient experience.
Attendees gained invaluable insights into the changing health and social care landscape, asked questions to the high-profile roster of speakers, and networked with key stakeholders and peers.
Below are the highlights from the other two morning sessions from Simon Williams, Local Government Association Director of Social Care Improvement, and Alan Wain, COO at EPSCOT.
Topics covered by these two presentations included social care reform, how better use of technology could improve the lives of millions of social care users, and how social value in public procurement impacts suppliers.
The first set of BHTA morning presentations from David Stockdale, BHTA CEO; Steven Ferguson, Head of Market Access at IQVIA; and Paul Gaffney, Director of Tendo Consulting, can be found here. These sessions explored how the BHTA is successfully lobbying on behalf of its members, how tackling NHS waiting lists with innovative technology is a priority, and how the changing political landscape is impacting healthcare policy.
The remaining afternoon presentations from the conference will be shared on the BHTA website and social media over the coming days.
Simon Williams, Local Government Association (LGA) Director of Social Care Improvement, gave an overview of the LGA’s perspective on social care.
He underlined that there are millions of social care users whose lives could be improved by better usage of technology. It has a huge role to play in tackling social care challenges and realising the sector’s vision.
He advised that technology needs to be accessible to staff without going through formal assessments and that it should help properly reduce the need for intensive staffing or deploy staff more efficiently.
“Social care is a priority for government and the NHS because the NHS is saying it is not going to be able to find the capacity to get on top of its waiting lists unless there is investment in social care,” Simon noted.
People are unnecessarily admitted into hospital, as there are not reliable alternatives. People stay in hospital for too long as the right solutions are not in place in their homes. Often, people are admitted into care homes instead of going home because the right solutions are not in place, he added.
818,000 people receive adult social care through local authorities. Most spending on social care is made via tax. With all this pressure within the social care sector, especially post-COVID, councils are looking for ways to make savings and meet user needs.
Simon continued: “There has actually been a decline in the number of people who receive long-term care through local authorities, and that particularly affects older people. That’s despite our ageing population.”
LGA estimates that £13 billion is needed to get social care on a sustainable, long-term footing.
Workforce pressures were also highlighted in Simon’s presentation, as he stated that there are currently 165,000 vacancies in the social care sector. Social care is now on the shortage occupations list for immigration.
“Vacancy levels are a massive constraint on meeting demand at the moment, particularly care,” he said.
Simon then moved on to a discussion around social care reform.
As part of this, since April 2023, councils are subject to CQC assessments for their adult social care function for the first time since 2010. That has been brought in primarily because the government says it is going to be delving more into care and there needs to be more transparency around outcomes.
Importantly, Simon explained that the upcoming social care charging reform – which has been pushed back from October 2023 to 2024 at the earliest – would have major consequences for how the care market operates.
“There will be a cap on how much anyone is expected to contribute to their own care,” he said. “Councils have changed the thresholds in which charging applies, so there will be more generous thresholds before people are asked to contribute to their own care or pay for all of it.
“Then there’s the duty on councils to assess self-funders, who ask councils to assess for their care. One of the key issues on that last point is that will potentially erode the differential between providers. Typically, providers will charge more to their self-pay market than to their local authorities. As this duty comes in, you can see that differential being eroded.
“Either providers are going to be squeezed, and I don’t think there’s a lot of profit in many providers to be able to support the loss of that differential. Or local authorities are going to have to find the money to put into that. Then the question is who’s going to pay for that?”
Alan Wain, COO at EPSCOT, presented next at the BHTA spring conference 2023. His session was all about the importance of social value in public procurement.
All public NHS tenders must now have a minimum of 10 percent of the total award scoring to social value, he outlined. This is a significant step change from the traditional price and quality criteria.
“Now that social value has come into it, price and the social value will be taken into account in the evaluations,” Alan explained. “Social value encompasses a lot of initiatives that are going on in society at the moment, such as sustainability, corporate social responsibility, ESG, wellbeing, carbon reduction planning, and so on.”
“The implementation of social value is really about generating additional value in UK plc,” he added. “It’s not about generating additional value in the organisations themselves, it’s about UK plc.
“When social value is being measured, there are two things people are looking at. One is what I call the ‘rear-view mirror’, which asks companies: What are you already doing around social value? And then comes the forward-looking bit: What are you prepared to commit to if you get this contract that’s being awarded?
“The backwards bit is looking for evidence that you’re already doing it and really that supports the credibility of the forward-looking bit.”
Alan said it is important for firms to look at what contracting authorities want when tendering so their proposition is relevant.
He continued: “For you, as an organisation, when you look at what social value touches on, it touches on all parts of your organisation. It goes across all the functions of your organisation. Whereas, when you were looking at price, it may not have quite gone across all the same functions.
“It also goes outside of your organisation. Social value guidance talks about collaboration, using SMEs, and using innovation to make your own products and processes better.”
Large organisations will need to provide data about how many SMEs they work with and what percentage this accounts for in terms of total cost. This data needs to be collected, so organisations can answer these questions sensibly.
In operations where manufacturing occurs in the UK, Alan noted that a lot of manufacturing operations are not doing a lot in their local communities, or it is not recorded anywhere. This data is also important for tenders.
Looking outside of the organisations, NHSE’s net zero targets are very significant in public procurement, including reducing emissions within the supply chain and not just within the organisation.
He underlined that NHS net zero guidance states that the carbon footprint of third parties needs to be removed by 16.5 million tonnes CO2e from supply chain. Scope 1 emissions are direct emissions, scope 2 emissions are indirect emissions, and scope 3 emissions are supply chain emissions.
“Current carbon reduction planning only asks you account for 5 out of 15 scope 3 emissions,” he commented. “Where are the other 10 going to come from? The other 10 get more challenging.”
When EPSCOT did the calculations for tender evaluations, if companies are not accounting for the minimum 10 percent social value, the product’s price must be significantly lower to get the same evaluation score, which would significantly impact suppliers’ gross margins.
Alan added that implementing social value is about improving UK plc. He said social return on investment (SROI) tells a story of how change is being created by measuring social, economic, and environmental outcomes. However, he nodded to the fact that the UK Government’s social value guidance is complex and open to interpretation.
To help with social value, EPSCOT has an affordable social value tool available, which makes it easier for suppliers to quantify the impact of their social initiatives and insights for improving future strategies.
On 11 May 2023, the British Healthcare Trades Association (BHTA) brought together key healthcare leaders and suppliers at its spring conference to discover how current policy decisions are shaping the future of health and social care, impacting UK patients, and what this change means for businesses.
The sell-out conference, ‘UK Health and Social Care Landscape: How will UK policy decisions impact patient experience?’, took place at the Manor Hotel in Meriden, Solihull and was sponsored by Verlingue.
It saw an impressive roster of senior government and sector leaders present engaging sessions throughout the day to suppliers about future policy directions, new UK Government priorities, and how collaboration and innovation will ultimately improve the patient experience.
Both BHTA member and non-member companies were invited to the conference to gain invaluable insights into the changing health and social care landscape, ask questions to the high-profile roster of speakers, and network with key stakeholders and peers.
Below are the highlights from the first set of morning presentations from David Stockdale, BHTA CEO; Steven Ferguson, Head of Market Access at IQVIA; and Paul Gaffney, Director of Tendo Consulting.
Topics covered in the first set of morning sessions included how the BHTA is ensuring its members’ voices are heard by government, the NHS’ readiness to adopt innovative technologies, and how the changing political landscape is impacting healthcare policy.
The remaining presentations from the conference will be shared on the BHTA website and social media over the coming days.
Kicking off the BHTA’s spring conference 2023 was the CEO, David Stockdale. After welcoming everyone to the event, David talked about how the association is striving to create, demonstrate, and deliver member value and underlined that membership is centred around what members want.
He explained that a big part of the BHTA’s work is lobbying and advocating for members on important issues.
“We’ll hear from Tendo this morning, who we’re working with really closely in terms of developing our political muscle,” said David. “We’re able to advocate better on your behalf at the highest level to government, get your voices heard, and make sure that we’re representing the industry and really have that foothold in current and future government and in the key parts of the health and social care sectors as well.”
Some of the association’s key goals are to develop more activity within its sections and to improve communication with members internally and with key stakeholders externally.
He added: “We’re looking at how to develop and modernise the Code of Practice to ensure that it’s robust and right for the world we’re now operating, as online continues to develop and become a bigger part of what we’re doing across the sections.”
Next to present was Steven Ferguson, Head of Market Access at IQVIA, a global clinical research organisation that compiles data and insights.
A big focus of Steven’s presentation was around the NHS’ readiness to adopt firms’ innovative technology. Medtech spends approximately £9.5 billion of the NHS budget.
While acknowledging that technology can make the NHS more agile, he explained that the NHS is not always good at adopting new innovations. Steven noted that sometimes the NHS is not ready for new technology, so quick “plug and play” solutions are sometimes required.
Firms need to have an understanding of the whole pathway of care for their technology to add value to the NHS. Technologies should address unmet local needs and challenges at an integrated care system (ICS) level, rather than firms submitting solutions for challenges and needs that are already being met, he explained.
When submitting solutions to the NHS, firms need to collect data to build an evidence base. This will make it more likely for their technologies to be adopted, Steven highlighted.
He prompted suppliers to ask themselves whether their products help people stay out of hospital. This should be part of firms’ strategies based on NHS data showing that it is struggling with patient backlogs.
Another big part of Steven’s discussion was around the headwinds, crosswinds, and tailwinds for the life sciences sector for 2023-2024 and beyond.
Headwinds for firms include post-Brexit challenges, COVID disruption, NHS workforce issues, economic instability, access, and HTA challenges.
“We’ve got about seven million people on waiting lists, and that’s not getting better,” Steven underlined. “Again, anything that companies can do to address that will get people interested.
“The NHS workforce, we all know about that. There’s about 20 percent of the workforce that are no longer here. That’s not going to change; we won’t be able to recruit our way out of this. This is about using technology and innovation. Anything where you can talk about where your innovation adds value to make things smarter is going to get you an audience with the NHS and with your stakeholders.”
Crosswinds for firms include new policy issues, regional devolution, and the post-Brexit conformity assessment mark (UKCA).
Tailwinds for firms include population health management and health inequalities, the NHS digital transformation agenda, NICE HTA methods, NHS resourcing, and virtual care wards.
Steven also discussed integrated care systems (ICSs).
He said: “At IQVIA, we’ve been tracking ICSs for the last 18 months to two years, before they became legal entities and now they are legal entities. We’ve been tracking their performance around who is new and who has been established for a long time. They’re all at different levels of sophistication and governance, so when you start putting out value propositions and communications, what might work in one area might not work in another area. We see a targeted approach working better.
“With the companies that we work with, their strategies are based around where the ICSs have got strengths and problems. It’s about understanding at a local level what the key priorities and struggles are for that ICS.”
Paul Gaffney, Director of Tendo Consulting, was next to present. He discussed the changing political landscape and the implications for healthcare policy.
Paul explained that the Conservatives are losing seats in local elections but that the opposition is split quite equally between Labour and Liberal Democrats. This means that planning for BHTA requires building relationships with Labour and Liberal Democrats, as well as Conservatives, Paul said, because he believes it is likely there will be a coalition government at the next general election.
He underlined that the BHTA perspective and engagement when approaching the elections and UK Government should be focusing on immediate issues and headlines around cutting waiting lists, workforce pressures, and Brexit issues.
He added that cutting NHS waiting lists will be a major topic at the general election, alongside discussions around innovation within the NHS.
“The other issue that will come up at the general election is social care,” Paul stated. “Nobody has a solution to social care.”
With all of this political change and major issues in the health and social care sector, BHTA has been increasing its presence and voice in the political space in the last six months.
“One of the things we did very successfully were the Parliamentary drop-in events,” he said. “BHTA members in the room emailed their MPs. A lot of them turned up. As a consequence, a number of MPs were greeted by the BHTA who discussed what their key issues were. A lot of people were interested in the MHRA issue. There were a lot of figures from the Conservatives and Labour that came in. It shows that there is a space for that.”
Paul continued: “I’d like to draw your attention to a Conservative MP called Henry Smith, who is the MP for Crawley. He will be an advocate for you if you’ve taken him round your sites. He’s already tabled a number of questions and written to ministers. If you are willing to do it [constituency visits], that is probably one of the biggest tools we’ve got in our arsenal.”
He added that the BHTA, and its members, should start thinking about what it wants from government, articulating this, and ensuring that its wants are deliverable.
“All politics is local,” continued Paul. “We need to work with you [BHTA members] to get to the MPs and candidates that we think will be influential. We need to influence all of the parties, and all of the parties’ policies, to make sure that we are covered.”
The three key pillars of political engagement are explaining what the association wants and why, how much it costs, and what the MP or government gets from it – i.e., if it is a political win, he concluded.
British Healthcare Trades Association (BHTA) member Alert-iT is an assistive care technology specialist offering a range of epilepsy monitors, fall detectors, dementia care solutions, incontinence support items, and pagers and logging.
BHTA recently caught up with Rick Gunn, Operations Director at Alert-iT, to learn more about how the company started, what it offers, and how the BHTA provides invaluable support.
BHTA: Can you give us some background on yourself and how Alert-iT started?
Rick: “I have been with Alert-iT for almost 10 years now; May 2023 will be my tenth year! Before that, I was Global Supply Chain Leader for a UK-based business owned by General Electric.
“My background has been in operations, team management, material logistics, and project management for around 20 years.
“I was working as a consultant when I had a phone call from the founder of Alert-iT; he had heard of me as we had both worked in the same industry. He asked me to come and have a look at his growing business. I came on board as a consultant product manager and within a few months I was asked if I wanted to join Alert-iT permanently as a director.
“I fell in love with the business very quickly to be honest with you! The job had a real ‘feel-good’ factor to it right from the start. When we are more successful, it means that we are helping more people, making their life easier, and making the lives of carers less stressful, through the use of our technology.”
BHTA: Has Alert-iT launched any new products recently?
Rick: “Alert-iT has just released a new version of a general bed alarm. The Alert-iT P163 Bed Alarm is used to support a person whilst in bed or chair, alarming if they leave.
“The alarm uses a range of sensors to suit a wide range of situations by placing them on or under the mattress, on a chair, or on the floor. The P163 automatically alarms differently if it detects a bed and chair sensor or floor mat.
“It has an easy-to-press button located on the front, so a person can call for help, whilst also having the capability for the carer to escalate the call to urgent if they require assistance. The caregiver is notified of an event via either the Alert-iT failsafe pager or connecting to an existing nurse call system.
“Having a dual input gives the user more ways to call for assistance. For example, input 1 can be timed for bed occupancy while input 2 can have an easy-to-reach wired call button. Alternatively, if there are two beds or chairs near to each other it can monitor two users at the same time.
“The P163 is specially designed so it can pick up each person individually and send separate alarms.”
BHTA: It must be a great feeling to know that your company is helping to improve people’s lives.
Rick: “For sure. There is a huge emotional element to what we do on a regular basis, either through an email, a social media post, or a phone conversation that can quite often start off as a support call where someone has an issue with some operational product settings can become an in-depth conversation about their situation. I have often sat back and got quite emotional about it.
“Because you are involving yourself in people’s lives, and, for example, if you are speaking with a mum and dad about their son or daughter – I’m a dad – you are almost transporting yourself into their situation, into their lives, and you gain a small perception as to what their life must be like and what they are going through.
“Then when they tell you that your equipment is helping them in such a massive way, that’s a hugely emotional thing to be a part of. It’s very powerful to hear how you have helped.”
BHTA: Customer support must play a large role in Alert-iT.
Rick: “It does, and that is why we invest heavily in customer support. It is a huge part of our brand, which is why it is important to us to get customer feedback. Our commitment to customers is incredibly important to us.”
BHTA: What is Alert-iT’s plans for the future?
Rick: “Our plans are to complete the release of our new P200 Range of monitors as a Class IIA medical device to provide better support to carers of those with epilepsy.”
BHTA: What are the benefits of becoming a BHTA member?
Rick: “We were members after seeing that a competitor was a BHTA member, and we thought ‘that seems like something we should be doing’. When we first signed up, we had recently completed our ISO 34/35 medical standard. When you look at what requirements are needed to be a BHTA member and use your branding on a product, those were all things that we were already doing!
“So at that stage, the main benefit was in having the BHTA branding associated with our products for customers to see and for positive marketing.
“[Some of the main benefits are] tapping into the BHTA’s expertise, your ability to understand the bigger picture of what is going on in the industry, and also your ‘clout’. When the BHTA speaks up, it means more than when a smaller company speaks up.
“From a regulatory and an MHRA point of view, it means that issues we, as smaller companies, can become a big deal and that the issues need to be dealt with in a significant way.”
BHTA: How has the BHTA supported Alert-iT?
Rick: “We have had some amazing support from David Stockdale (BHTA CEO) and William Lee (BHTA Head of Policy and Compliance) with some problems that we have been having!
“In fact, it was when David Stockdale asked if there was anything that the BHTA could help with at our trade stand at an event in Dusseldorf that led to us asking for some advice.
“That conversation has meant that we have had some amazing support from the BHTA, which has really blown us away. In particular, the time we have had to speak to William Lee has been such an eye-opener for us. He is such a force and is so passionate as well that after speaking with him you really do feel like this guy has got your back.
“The fact that he and Kathryn Vaughan, BHTA Membership Engagement Manager, came down on a train to meet with us for what was actually a very short meeting just shows the commitment that the BHTA has to help its members.
“Also, William Lee has provided invaluable insights and support with our dealings with the MHRA regarding the MHRA decision to re-classify our core products to Class IIA devices. William Lee attended our site when our local MP came to visit to discuss the lack of support from the MHRA.
“When something goes wrong, that’s when you need support, and that is where being a BHTA member has proved to be vital for us.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Specialist posture and pressure care management seating firm Tri-Chair recently became a member of the British Healthcare Trades Association (BHTA).
Since then, BHTA caught up with Shaun McCluskey, Managing Director at Tri-Chair, to find out more about the firm, how its specialist seating modularity grows with user’s changing needs and facilitates cost-effective refurbishment, and why it decided to become a BHTA member.
Tri-Chair was developed by Channel Healthcare, which is a team of experienced, knowledgeable, and enthusiastic independent seating consultants.
Channel Healthcare’s aim is to provide a timely, needs-based, and cost-effective solution to specialist seating challenges while exceeding customer expectations.
Tri-Chair’s goal is to make life easier for those tasked with equipment provision.
There are three specialist seating solutions available from Tri-Chair: Tri-Chair One, Tri-Chair Two, and Tri-Chair Three. They have different design and configuration options, but all models are underpinned by Tri-Chair’s chair frame.
Each option evolves and adapts to an individual’s needs as conditions progress or as users change. This modularity reduces the cost of specialist seating provision, enabling equipment loan stores to refurbish and reallocate a chair to a new user at a fraction of the cost of buying new.
Shaun McCluskey, Managing Director at Tri-Chair, explained: “Tri-Chair is a new modular range of specialist seating built on decades of experience within the industry. We aim to make life easier for those tasked with equipment provision. The Tri-Chair has the potential to evolve and adapt to an individual’s needs as conditions progress or indeed as users change.
“We are working with several highly experienced distributors across the UK and offer a next-day despatch to ensure clients’ needs are met before they potentially change.”
Recycling of a Tri-Chair to a new user has a number of potential benefits not only to the efficiency of equipment provision by the loan store, but to the effectiveness of occupational therapy community service, to the user who is in urgent need of postural support and pressure management, or the hospital discharge team looking to release beds.
Having readily available a specialist chair that is suitable for those that are ambulant yet require some posture and pressure care through to those with complex sitting postures following some simple adaptations is highly important.
The intuitive design of the Tri-Chair makes the adaptations and adjustments straightforward for store engineers to undertake without the need to hold exhaustive amounts of costly stock.
Furthermore, Tri-Chair’s adaptability enables it to be recycled to new users thereby extending the product’s lifecycle, minimising waste, and helping to reduce the carbon footprint of stores. Even in this small way, the Tri-Chair is contributing to a greener planet.
Shaun continued: “I spoke to Andrew Stevenson, former chair of BHTA three years ago about our dream of having a truly modular range of specialist seating that would help the likes of NRS, Millbrook, Medequip and independently operated equipment loan stores provide the very best service to every client.
“Three years later we our very proud of what we have created and the feedback from our customers has been fantastic. We are offering the range of modular seating via a network of trusted distributors across the UK and also have export customers already taking on the range. We bring passion, pride and knowledge back to the specialist seating industry along with good old fashioned customer service which for many seems to have slipped over recent years.”
Discussing the decision to become a BHTA member and what he would like the association to do more of going forwards, Shaun said: “I wanted to become a BHTA member as I feel the association helps bring likeminded companies together to help focus on driving our industry forward.
“We have supported the BHTA through several businesses through the years and feel proud to be a member.
“I’d love to see more training for members and found the pressure care awareness course ran some years ago to be one of the most informative and worthwhile courses I’ve attended.”
“We feel that the specialist seating industry has been stale for over 10 years with very little to get excited about,” Shaun explained. “Tri-Chair won the Innovation Award at the Occupational Therapy Show during the recent launch and have further developed since.
“We have just launched a new negative leg rest that provides 33 degrees of negative angle which is a first and will help a large number of clients that have developed tight contractures through Covid times.
“Our products will be constantly evolving ensuring we are the leading provider and will bring the passion and customer support that seems to have fell by the wayside in recent years.”
Tri-Chair is currently looking for experienced distributors in some areas of the UK. Interested parties should get in touch with Shaun at Shaun@trichair.co.uk.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Network with peers, reward your staff, and entertain your clients at the popular BHTA Golf Day 2023
Date: 14 July 2023
Time: 8am-5pm
Tee time: 9.30am
Location:
Foxhills Club & Resort
Ottershaw
Surrey
KT16 0EL
Entries:
– 72 places available
– Accepted as a team or on an individual basis
– Open to BHTA members and non-BHTA members
Prices
The BHTA Golf Day is open to members and non-members.
BHTA member rate
– Individual: £160 + VAT
– Team of two: £280 + VAT
– Team of four: £500 + VAT
Non-member rate
– Individual: £200 + VAT
– Team of two: £340 + VAT
– Team of four: £600 + VAT
BHTA’s annual Golf Day, sponsored by Verlingue, is a great opportunity to reward your staff, host an important client, and meet others in the industry.
Returning on the 14th July 2023 to the award-winning Foxhills Club & Resort, the event is a great way to experience one of England’s top courses while networking.
Our BHTA staff will ensure players are happy and able to focus on showing off their skills.
You don’t want to miss this chance to experience a stunning resort and play some amazing golf at the same time. Make plans now and join us for a day full of fun!
Note: Bookings are taken on a first-come, first-served basis. Book now to avoid disappointment.
Registration for the day will start at 7:30, followed by a breakfast, briefing, and a chance to warm up on the driving range.
Play will begin with a shotgun start and will follow Stableford rules.
Throughout the day, players will compete for the following prizes:
– Winning individual
– Winning team
– Longest drive
– Nearest the pin
After play, golfers are invited to clubhouse for drinks, a BBQ buffet, and awards before finishing at 4:30pm.
The BHTA Golf Day 2023 is sponsored by Verlingue, the BHTA’s trusted insurance partner. For companies operating in the specialist arena of healthcare and assistive technology, having a specialist insurance product that understands the sector is essential.
Verlingue UK offers a bespoke, competitive and comprehensive package, designed exclusively to meet the needs of our members.