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The British Healthcare Trades Association (BHTA) has welcomed Newlyn Healthcare Specialist Equipment as a new member. The company provides specialist healthcare equipment designed to support healthcare professionals and improve patient care across a range of settings.
The BHTA recently caught up with Ronnie McDonald, Managing Director at Newlyn Healthcare Specialist Equipment, to learn more about the company’s work in specialist equipment provision, its focus on patient wellbeing, and why it chose to become part of the BHTA.
Ronnie has spent more than two decades with Newlyn Healthcare Specialist Equipment, building extensive knowledge of the healthcare sector and the needs of the professionals working within it.
“I have been with Newlyn Healthcare Specialist Equipment for 22 years, and my journey into the healthcare sector began with a strong interest in improving patient outcomes through the provision of high-quality specialist equipment,” Ronnie explained.
That long-standing experience continues to shape his focus on practical, reliable support for healthcare providers.
“Over time, I have developed a deep understanding of the challenges faced by healthcare providers, which continues to drive my passion for delivering reliable and effective solutions,” he added.
Newlyn Healthcare Specialist Equipment supplies a wide range of specialist products across different care environments. Its product offering includes 24-hour postural management, specialist seating, sleep systems, pressure care, profiling beds, moving and handling equipment, showering and bathing products, and both powered and manual wheelchairs.
“Our ethos centres on delivering high-quality, clinically effective products backed by excellent service and support,” Ronnie commented. “We work closely with NHS trusts, care homes, and community healthcare providers to ensure that the equipment we supply meets the highest standards and genuinely enhances patient wellbeing.”
A recent development for the business has been the creation of a system for re-assigning both paediatric and adult specialist seating, helping local authorities reduce costs and lower their carbon footprint.
Healthcare suppliers are operating in a changing environment, with businesses needing to manage operational pressures while keeping pace with regulatory and clinical developments.
“Like many organisations in the healthcare sector, we face ongoing challenges around supply chain pressures, changes in regulations, and the need to continually adapt to evolving clinical requirements,” Ronnie highlighted.
“The support provided by organisations such as the BHTA is invaluable in helping us stay informed, compliant, and connected within the industry,” he continued.
Newlyn Healthcare Specialist Equipment chose to join the BHTA because of the association’s standing within the healthcare industry and its role in promoting high standards across the sector.
“We chose to become a member of the BHTA as it is a trusted and respected voice within the healthcare industry,” Ronnie explained. “We recognise the value of aligning ourselves with an organisation that promotes best practices, quality standards, and ethical trading.”
BHTA membership also gives the company access to valuable guidance, resources, and opportunities to engage with wider industry developments.
“Being part of the BHTA strengthens our credibility and allows us to contribute to a wider network of like-minded organisations,” he emphasised.
Looking ahead, Newlyn Healthcare Specialist Equipment is focused on the next stage of its development.
“Newlyn Healthcare Specialist Equipment is focused on expanding our product range, strengthening partnerships, and continuing to invest in innovation,” Ronnie said. “We are particularly keen to explore new solutions that enhance patient comfort, safety, and independence.”
The company is also planning to attend relevant industry events throughout the year to build its presence across the sector. Ronnie said BHTA events and webinars focused on industry trends, compliance, and innovation are of particular interest, as they offer useful opportunities to stay informed and connected.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
The collapse of NRS Healthcare in August 2025 sent shockwaves through the healthcare sector, disrupting essential provision for thousands of people who rely on vital aids to live safely and independently.
Given the scale of the impact, the UK Government has now issued a response to a key parliamentary question examining both the collapse of NRS Healthcare and its impact on vital healthcare equipment services.
However, while the response acknowledges the importance of community equipment and outlines short-term actions taken during the liquidation, it offers no long-term assurances to prevent a similar collapse from happening again.
A key reason there was not a system-wide failure was due to the hard work by BHTA members and others to step in and take on contracts and ensure continuity of services. This has so far gone unacknowledged by government.
Below is the full written question and government response for BHTA members’ reference:
NRS Healthcare: Insolvency
Asked by Lord Allan on 17 November 2025
“To ask His Majesty’s Government what assessment they have made of the impact of the insolvency of NRS Healthcare on the provision of community equipment services.”
Answer from Baroness Merron, Parliamentary Under-Secretary of State for Health and Social Care (4 December 2025)
“Community equipment, such as wheelchairs, hoists, and other specialist medical equipment, forms an important part of many people’s health and care support package. Such equipment can be critical in supporting better care outcomes, can enable people to remain in or return to their homes as the primary setting for care, and can avoid unnecessary stays in hospital or care homes.
“Local authorities have statutory duties under the Care Act 2014 and the Children and Families Act 2014 to arrange for the provision of disability aids and community equipment to meet the assessed needs of individuals in their area. While some local authorities provide these services themselves, many have contracts with external suppliers, such as NRS Healthcare. The Department does not have a statutory role in the provision of community equipment.
“However, as part of NRS Healthcare’s liquidation process, the Government made available short-term funding to the Official Receiver to cover the essential operating costs of NRS Healthcare and its affiliated companies. This funding ensured that trading was able to continue for a limited time, minimising disruption by providing crucial time for local authorities to put alternative supply in place. The Department continues to monitor the situation in affected local authorities through Partners in Care and Health, a Department funded programme run in partnership with the Local Government Association and the Association of Directors of Adult Social Services.”
To protect service users and support the businesses that deliver this essential work, the All-Party Parliamentary Group (APPG) for Access to Disability Equipment’s recent report points to a series of important recommendations to the UK Government to improve community equipment services as a whole:
BHTA stands ready to work with the government, local authorities, the NHS and industry partners to help shape a more resilient and sustainable future for these essential sectors. The people who rely on this equipment — and the professionals who deliver it — deserve a system that is robust, responsive, and protected from preventable disruption.
The British Healthcare Trades Association (BHTA) has welcomed LendoCare as a new member. LendoCare’s goal is to simplify access to at-home medical equipment through rental models.
The BHTA recently caught up with Solomia Boretska, CEO/Co-founder of LendoCare, to find out more about the firm, its plans for the future, and how the BHTA can support with key issues.
Solomia is a neuroscientist by background, as she explained: “I volunteered with the MND Association during my studies and saw firsthand the difficulty of accessing equipment across the UK.”
That is when LendoCare was born.
“I started the business with my brother and co-founder to tackle the lack of digitalisation in the equipment hire process for customers,” Solomia continued.
LendoCare is building the digital equipment hire service for the UK, offering customers easy availability and a booking platform. Its mission is to tackle the postcode lottery of care by providing affordable healthcare equipment services at a national scale. Looking ahead, LendoCare plans to expand into the electric wheelchair and scooter sector.
LendoCare decided to become a BHTA member for several reasons.
As LendoCare expands, it is seeking support with medical device registration regulations and supply chain support. These are two areas where the BHTA can offer expert guidance.
LendoCare also wants to learn from other BHTA members in the space and receive up-to-date and relevant regulatory information.
Solomia added: “I’m keen to attend some in person events as well as Section meetings.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Mobility equipment supplier Dash Rehab has introduced the new Dashi Lite to its powerchair range. It is lightweight with a foldable aluminium frame and is designed for indoor and outdoor use.
Dash Rehab is part of RHealthcare, which was formed through the purchase of Remploy Healthcare. RHealthcare is a member of the British Healthcare Trades Association (BHTA).
The Dashi Lite features extra-wide tyres with anti-skid technology, hill hold assist up to nine degrees, and a reliable electromagnetic braking system, providing added reassurance for adventures and exploration.
The 4mph manual-fold powered wheelchair has “exceptional performance”, Dash Rehab states. It can travel up to 12 miles on a charge, with 150W motors and a 12-amp lithium battery which is fitted inside a quick-release battery case for easy access.
The Dashi Lite has fixed armrests made from aerofoil foam and a swing-away leg rest, which offer users a safe and stable resting position. For a comfortable ride, the backrest is designed to fit the body curve, offering support for the lower back and helping muscles to stay more relaxed when seated for longer periods. The seat and backrest are crafted from a breathable fabric to aid relaxation.
For flexibility and ease of use, the chair’s intelligent operating system includes a clear display with USB port for smart phones, tablets, and aids. For extra peace of mind, day or night, the Dashi Lite also features LED headlights.
The Dashi Lite powerchair is compact and can be folded manually, making it easy to transport, with an overall lifting weight of 21kg, excluding the battery. It has a maximum user capacity of 100kg.
Brent McIvor, Sales and Marketing Director at Dash Rehab, said: “Delivering on performance and ergonomics, we genuinely believe the Dashi Lite is a highly functional yet practical solution for indoor and outdoor use.
“It is our entry-level model and as such is priced competitively. Users will appreciate the chair’s light weight and easy fold mechanism for transportation.”
Retailers wishing to know more about the Dashi Lite can contact Dash Rehab on 0845 146 0600 or email sales@rhealthcare.co.uk.
Shaun Masters, Occupational Therapist (OT), will be presenting a new approach to ‘Getting legs into bed’ on Theraposture’s stand at the OT Show 2023. This CPD opportunity will present equipment solutions to the everyday issue.
Theraposture is a member of the British Healthcare Trades Association (BHTA) and will be on stand H52 at this year’s OT Show.
Shaun’s CPD seminar, ‘Getting legs into bed – redefined’, will take place on the Theraposture stand on 22 and 23 November at 10am, 11am, 12pm, 2pm, and 3pm.
In his presentation, Shaun will explore the latest solutions to help with safe and independent transfers into, out of, and away from a bed. From a clinical point of view, Shaun will demonstrate why a Theracare Leg Lifter and the Theraposture Rotating Bed range can improve occupational performance in a variety of client scenarios.
The award-winning Rotating Bed range is further enhanced by the addition of Theraposture’s new Orbit 235, being launched at this year’s event. The Orbit 235 can be adjusted to each client’s size, height, ergonomic, and positional preferences, making it truly modular and easy to reissue.
Learning objectives of the CPD session include:
On stand H52, Theraposture trusted assessors will be available to explain how they can assist OTs with demonstrations, assessments, and free trials of equipment as well as its free ‘Lunch n Learn’ product demonstrations and live CPD webinars.
In addition to training guidance, the Theraposture team will be showcasing its rapid delivery padded care cot packages, ‘challenge us!’ price matching promise, and free home and video client product assessments.
Visit the BHTA on stand J57 at the OT Show 2023 to find out more about the association and why buying from a BHTA member company increases consumer protection.
Terry Lifts has recently become a member of the British Healthcare Trades Association (BHTA).
For more than 50 years Terry Lifts has designed and manufactured lifts in Cheshire. It now supplies lifts globally. Each lift has been developed to enable users and their loved ones to overcome barriers, revolutionise their quality of life, allow them to remain in the family home, and to restore some independence.
BHTA recently caught up with Steve Hill, National Sales Manager at Terry Lifts, to discover more about the firm, how being a BHTA member can help better regulate compliance in the lifts sector, and the importance of networking with peers.
Steve’s journey into the lift industry was a “happy accident”. Originally, Steve wanted to be an electronics design engineer but started exploring more interesting career paths after finishing college. Steve soon spotted a trainee draftsman job at Terry Lifts.
“I excelled in technical drawing at school and thought my dad would be impressed as he had followed a similar path when he was young, and so I gave it a try,” recalls Steve.
“Later in my career, I was attracted to field sales. I relished the opportunity to design and survey sites and loved the idea of meeting customers and helping people to get the correct solution. I could also apply my skills as a draftsman to produce drawings for the builders. That brought me to a position of being a manager, and then on to my current role as national sales manager.”
Terry Lifts’ product range includes through-floor homelifts; platform lifts; step lifts; and its award-winning temporary access solution, the portable access platform lift. It offers a comprehensive and complete service, which includes surveying, preparatory works, installation, and ongoing maintenance.
“Our offices and factory are based on a trading estate in Knutsford,” Steve explains. “Here we have our fabrication shop, powder coating facility, a purpose-built training academy and a fully equipped showroom that is open to both trade and the public.”
As the firm supplies both domestic and public access markets, it has a broad customer base. These include private individuals, occupational therapists, local authority procurement, adaptation and housing service teams, trade agents, and export partners.
Steve adds: “Our best-selling product aimed at the domestic market is our Harmony home lift which can be partially or fully enclosed (Harmony FE). The launch of the Harmony was an industry-first. Today, both are available in a range of sizes from compact to longer and wider and can be customised.”
One of the many reasons a firm may decide to become a BHTA member is to become part of a larger, collective voice to help drive positive change within a sector.
This is one of the reasons that Terry Lifts joined the association.
Steve explains:“We believe our greatest challenge is unfair trading. There are discrepancies within the lift industry regarding standards and certification, and this means we are not operating on a level playing field.
“With its respected Code of Practice, we instantly recognised that BHTA can support us in driving positive change. We wish to look at how we can better regulate compliance and the section meetings will help us achieve this, providing a safe space for debate and lobbying which can be used to influence decision-making.”
Terry Lifts had previously been a BHTA member, but this lapsed as management changed. However, the lifts manufacturer has recently evolved under the stewardship of Managing Director Dave Allen, who appreciates the benefits and opportunities of being a BHTA member.
Now, Terry Lifts is excited to support the BHTA’s current offering while sharing its expertise and experience within the organisation and its peer group.
“Our customers are also reassured by our BHTA status,” adds Steve. “It gives confidence. They can trust that we are verified and abide by the BHTA Code of Practice. This is invaluable because as we know the Code of Practice is approved by the Trading Standards Institute.”
Terry Lifts’ plans for the future involve several developments for the domestic market. These range from the development of a completely new lift to a compact version of an existing lift and improving the features and design of another current lift.
“We have incredibly robust R&D processes which involve all departments and external advisors,” Steve emphasises. “Currently, we are on track for a launch by the end of the year.”
The lift supplier will also be attending a few more events and exhibitions in 2023, which include Foundations Liverpool, Kidz to Adultz North, the OT Show, and Interlift.
Steve and a colleague will be attending their first BHTA Stairlifts & Access Section Meeting on 11 October too.
“We are very happy to be adding the BHTA section meeting to our event calendar,” says Steve. We value all networking and relish this opportunity to engage with our peer group.
“We’re hopeful that it will be both interesting and rewarding. Beyond this, we look forward to the BHTA 2024 event calendar and making the most of the member opportunities.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Ambucare recently became a British Healthcare Trades Association (BHTA) member and specialises in servicing, repairing, and supplying new equipment to nursing and care homes.
BHTA recently caught up with Lee Thorneycroft, Director and Owner of Ambucare, to find out more about the company, its upcoming product launch that securely attaches pressure care mattress pumps to profiling beds, and why the BHTA logo delivers automatic trust to customers.
BHTA: Can you tell us a bit about yourself?
Lee: “As a mechanical engineer, I have worked in the healthcare sector as a service engineer for 20 years. I did have a break for two years between times, as I worked for JCB Uttoxeter, but soon realised my future laid in healthcare as I knew I was actually making a difference to people’s lives.
“Having left JCB I joined Ambucare as a service engineer (my way back to doing the job I really loved). Two years in, I was offered the opportunity to buy Ambucare, which I took to the present day.”
BHTA: What is Ambucare, and what is the company’s ethos?
Lee: “Since taking over at Ambucare, we now have a healthy nursing/care home client base. Ambucare specialises in L.O.L.E.R testing of all lifting equipment in nursing/care homes across the UK.
“Ambucare not only services and repairs equipment but also supplies new equipment. We carry out bed and mattress audits also. We work on the theory that if a nursing home requires anything, Ambucare will supply or repair it.
“Our company motto is: Removing Barriers, Enhancing Lives.
“Our main ethos as a company is, and always will be, customer care. Our customers are our priority, and they will always come first because without our customers, we have no business.
“Transparency and honesty also play a big role within our company values; we always focus on this whilst dealing with our clients, as we always treat them with the compassion and respect that we would hope to be treated by others.”
BHTA: Is Ambucare launching any new products?
Lee: “Ambucare is just about to launch a new product called Securapump to securely attach pressure care mattress pumps to profiling beds in nursing/care homes and across the community, addressing issues such as infection control, health and safety issues, and expensive pump repair bills but more importantly bring huge benefits to the comfort of the end-user in the bed.”
BHTA: Are there any challenges your company is currently facing?
Lee: “As with many other companies I imagine, we are finding the current climate with price rises very challenging. We, as a company, are always having to work hard to avoid passing these price rises onto our customers, soaking up these price rises wherever possible.
“Also, since the UK left the European Union, we are finding that our suppliers are having difficulties with importing equipment/spare parts, resulting in our lead times to our customers being extended. This in itself soaks up our employees’ time, as they are having to communicate with our customers more than normal to update them about any delays.
“Fortunately, everyone is fully aware of the situation and they are very understanding, but it is time we could be spending elsewhere within the company. Very frustrating, but I feel there is nothing else we can do going forward until the economy slows down.”
BHTA: What are the benefits of being a BHTA member?
Lee: “We know that being a member of BHTA brings huge benefits to our company. Firstly, being able to add the BHTA logos to our social media and marketing products brings automatic trust that we are complying with what is required to being a member. For us, as a company, to have the knowledge that both ourselves and our clients have back up in the unfortunate event of any disputes arising is important.
“It is also satisfying to know that if in the future we do bring products to market ourselves that we have professional experts that will advise on overcoming problems and barriers that we would normally struggle to find.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Specialist posture and pressure care management seating firm Tri-Chair recently became a member of the British Healthcare Trades Association (BHTA).
Since then, BHTA caught up with Shaun McCluskey, Managing Director at Tri-Chair, to find out more about the firm, how its specialist seating modularity grows with user’s changing needs and facilitates cost-effective refurbishment, and why it decided to become a BHTA member.
Tri-Chair was developed by Channel Healthcare, which is a team of experienced, knowledgeable, and enthusiastic independent seating consultants.
Channel Healthcare’s aim is to provide a timely, needs-based, and cost-effective solution to specialist seating challenges while exceeding customer expectations.
Tri-Chair’s goal is to make life easier for those tasked with equipment provision.
There are three specialist seating solutions available from Tri-Chair: Tri-Chair One, Tri-Chair Two, and Tri-Chair Three. They have different design and configuration options, but all models are underpinned by Tri-Chair’s chair frame.
Each option evolves and adapts to an individual’s needs as conditions progress or as users change. This modularity reduces the cost of specialist seating provision, enabling equipment loan stores to refurbish and reallocate a chair to a new user at a fraction of the cost of buying new.
Shaun McCluskey, Managing Director at Tri-Chair, explained: “Tri-Chair is a new modular range of specialist seating built on decades of experience within the industry. We aim to make life easier for those tasked with equipment provision. The Tri-Chair has the potential to evolve and adapt to an individual’s needs as conditions progress or indeed as users change.
“We are working with several highly experienced distributors across the UK and offer a next-day despatch to ensure clients’ needs are met before they potentially change.”
Recycling of a Tri-Chair to a new user has a number of potential benefits not only to the efficiency of equipment provision by the loan store, but to the effectiveness of occupational therapy community service, to the user who is in urgent need of postural support and pressure management, or the hospital discharge team looking to release beds.
Having readily available a specialist chair that is suitable for those that are ambulant yet require some posture and pressure care through to those with complex sitting postures following some simple adaptations is highly important.
The intuitive design of the Tri-Chair makes the adaptations and adjustments straightforward for store engineers to undertake without the need to hold exhaustive amounts of costly stock.
Furthermore, Tri-Chair’s adaptability enables it to be recycled to new users thereby extending the product’s lifecycle, minimising waste, and helping to reduce the carbon footprint of stores. Even in this small way, the Tri-Chair is contributing to a greener planet.
Shaun continued: “I spoke to Andrew Stevenson, former chair of BHTA three years ago about our dream of having a truly modular range of specialist seating that would help the likes of NRS, Millbrook, Medequip and independently operated equipment loan stores provide the very best service to every client.
“Three years later we our very proud of what we have created and the feedback from our customers has been fantastic. We are offering the range of modular seating via a network of trusted distributors across the UK and also have export customers already taking on the range. We bring passion, pride and knowledge back to the specialist seating industry along with good old fashioned customer service which for many seems to have slipped over recent years.”
Discussing the decision to become a BHTA member and what he would like the association to do more of going forwards, Shaun said: “I wanted to become a BHTA member as I feel the association helps bring likeminded companies together to help focus on driving our industry forward.
“We have supported the BHTA through several businesses through the years and feel proud to be a member.
“I’d love to see more training for members and found the pressure care awareness course ran some years ago to be one of the most informative and worthwhile courses I’ve attended.”
“We feel that the specialist seating industry has been stale for over 10 years with very little to get excited about,” Shaun explained. “Tri-Chair won the Innovation Award at the Occupational Therapy Show during the recent launch and have further developed since.
“We have just launched a new negative leg rest that provides 33 degrees of negative angle which is a first and will help a large number of clients that have developed tight contractures through Covid times.
“Our products will be constantly evolving ensuring we are the leading provider and will bring the passion and customer support that seems to have fell by the wayside in recent years.”
Tri-Chair is currently looking for experienced distributors in some areas of the UK. Interested parties should get in touch with Shaun at Shaun@trichair.co.uk.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.