Mobility equipment supplier Dash Rehab has introduced two new power rollators to its range, the Dash 3 in 1 power rollator and Dash Ultra 3 in 1 power rollator.
Dash Rehab is part of RHealthcare, which was formed through the purchase of Remploy Healthcare. RHealthcare is a member of the British Healthcare Trades Association (BHTA).
Each power rollator is highly adaptive and supports varying needs, including nursing, rehabilitation, exercise, and travel, through a variety of functions. It can be a rollator, powered rollator, walker, wheelchair, or electric wheelchair.
The assistive devices are designed to support people who have trouble walking or are unable to walk long distances.
Both power rollators feature a compact collapsible frame and swing-away leg rests (these are also detachable on the Ultra model), which makes storage and travel easy and convenient. The rollators are designed to slide into a boot, onto a back seat, or in a luggage compartment on public transport.
In addition, the Dash and Dash Ultra 3 in 1 power rollators boast Bluetooth functionality. This enables the user to drive the power rollator using an app downloaded to a smart phone or tablet. This option combines Bluetooth connectivity with the rollator’s powered functions to drive the rollator away into a storage space, for example, or call it closer for ease and convenience.
Alongside Bluetooth connectivity, there are front and rear controls on both models. When driving, the user can select up to five gears for speeds between 0.7 to 3.7mph forward and 0.6 to 1.3mph in reverse by pressing the gear + or gear – buttons on the front control. The joystick is tilted for the direction of travel.
When the front control is working, the rear control automatically stops, and vice versa.
Moreover, the rear control on the hand grip provides power assist when used as a wheelchair or resistance when used as a rollator. The resistance mode (Gear: 01 to 03) prevents the wheels from turning too fast. If this happens, the anti-fall function kicks in and the autobrake is applied.
The power assisted mode (Gear: C1-C3) provides automatic power assistance to push and for ease when using the wheelchair function. Power assisted brakes aid this.
Both rollators are comfortable with a supportive seat with padded cushion and backrest.
The backrest and handlebar height are adjustable. The backrest can be reversed too, offering support and giving confidence when in rollator mode. Additionally, the large spacious shopping bag means there is plenty of room for shopping and essentials when users are out and about.
The Dash 3 in 1 power rollator weighs 18.6kg and is available in black. The Ultra model weighs 21.7kg and comes in white. Bother power rollators can support up to 100kg (15.7 stone).
When used as an electric wheelchair or in power assisted mode, the Dash 3 in 1 power rollator can travel between 7.4-12.4 miles on a single charge of the 6Ah/10Ah battery, powered by two 250W motors. The charge time is four-five hours.
The Ultra is more powerful and can travel up to 9.3 miles on a single charge of the 24V 10A battery, powered by a 24V 250W motor. The charge time is six hours.
British Healthcare Trades Association (BHTA) member TGA, which supplies a wide range of mobility equipment, will be unveiling a new mobility scooter at Naidex 2024, the WHILL R.
This year’s Naidex takes place on 20 and 21 March at the NEC in Birmingham. TGA will be exhibiting on stand H110, where attendees will be able to get a first look at the new scooter.
The WHILL R is available in a smart scooter package with three- or four-wheel versions. It is designed to enable a diverse range of indoor and outdoor activities with a “fresh look”.
Inside, zero turn technology is a big plus, and outside, active suspension and high ground clearance mean stable driving over kerbs, grass, and gravel.
If owners use a car, then WHILL R quickly dismantles for the boot, and the lithium battery can be charged separately. Travelling by bus, train, or plane is equally as straightforward.
On arrival, there is10 miles of range with battery levels that are easy to see. The WHILL R further incorporates responsive controls and supportive seating.
Alongside launching WHILL R, TGA will also be demonstrating a selection of its established products on the stand, with new indoor and outdoor rollators. Scooters, powerchairs, wheelchairs, and wheelchair powerpacks will be available for test drives.
Visitors will also be able to try TGA’s new range of rise and recline chairs, Retreat and Retreat Plus. There will also be launching the latest walking aids range, including rollators Rollbuddy and Seata.
Topro, a manufacturer of mobility products that help people regain their independence, has recently become a member of the British Healthcare Trades Association (BHTA). The company is best known for its high-quality rollators.
The BHTA recently caught up with Terence Clark, UK Country Director for Topro, to delve into Topro’s product offering, how joining the BHTA helps the firm to be more credible, and its future plans.
Terence joined Topro after considerable experience in the stairlift sector.
“Previously I worked for 10 years at Stannah Stairlifts as its local authority sales manager and before that for 24 years as Head of Sales at Clark and Partners, our own large dealership with multiple outlets and substantial sales into the public sector,” said Terence. “Both these companies would have been considered the best in field, and when I was considering leaving Stannah I knew I wanted to work for a company with similar values and levels of expertise.”
Always committing to the business he works for, Terence wanted a position at a smaller firm where he could have a larger impact. He saw the Topro job advertised in THIIS and called to have a chat.
“I found an instant rapport with the company and its aims,” he recalled. “The role at Topro is a good combination of the elements I liked in both previous roles/companies and allows me to use my strengths and my experience to good effect.”
Topro mobility products are manufactured in Norway. They are the “best in class”, according to Terence.
“Coming from Stannah, I knew that quality products are a huge part of the success of any organisation. We have also invested heavily in logistics, staffing, IT, and systems to equip the new Topro UK to compete at every level with new products in the pipeline to further complement our current ranges.”
Topro’s range of rollators include the new feature-rich indoor rollator Hestia, the indoor/outdoor hard-working Original, the multi-option 5G, the rugged Olympus ATR (All Terrian Rollator), and the attractive and advanced Pegasus carbon rollator.
In addition, there is the Neuro, which uses reverse logic braking to help clients with conditions like Parkinson’s to stay safe and active as long as possible. Lastly, the Forearm Walker2, one of Topro’s best-sellers, is a practical, lightweight, and stable forearm walker designed to provide great upper body support.
Terence added: “Taurus dealers have access to the Taurus range of walkers. With its growing use throughout the NHS and rehab centres, Taurus offers flexibility and stability, helping clients relearn to walk after surgery or other conditions where they may have become unstable or unsteady.
“The significant investment of the owners has meant that Topro competes at the highest standard on the world stage, and it was decided to look for a larger UK market share and a wider profile within the dealership network and the NHS. I was tasked with overhauling the whole UK business, and this is what has happened.”
Discussing overcoming challenges in the current business climate, Terence commented: “There are always challenges in business, and the impact of the cost-of-living crisis, coupled with various supply issues over past years, and of course Brexit and the changes that has created in legislation etc. are felt by all companies.
“We have a team committed to providing added value and an extremely well-regarded product offering working alongside the BHTA; we really are ready for the future.”
Becoming a BHTA member adds credibility to Topro.
Terence said: “I have been involved with the BHTA for decades and value its purposes, input, and advice.
“At Topro UK, I recognise that in order to be credible we need to connect with other manufacturers and dealers and gain depth of understanding of new and existing legislation and how this affects our world.
“We will be involved and a proactive part of BHTA. I look forward to integrating, meeting, and renewing friendships over the coming months.”
Topro will be attending several large exhibitions and conferences in 2024, including Naidex, the British Orthopaedic Conference, and the OT show.
Beyond this, Topro will be building on its reputation on the following five pillars, based on Terence’s knowledge of what is important to dealerships after 24 years as a mobility dealer:
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
With funding in the NHS and hospital discharges creating pressure on health and care services on a daily basis, it is possible to find equipment solutions yourself with help from British Healthcare Trades Association (BHTA) members.
This guidance article is designed to advise consumers about the options available when self-funding (paying for equipment yourself) that can help you or a family member return home quicker and maintain an independent life.
Some independent living products are less expensive than you think and can make all the difference between a longer stay in hospital or a quicker discharge. Accepting using a product that improves your independence can also prevent the need to go to a hospital in the first place.
Member companies have skilled and trained staff across the UK, who are already working closely with the NHS and other healthcare professionals and are uniquely placed to help.
Take the first steps by talking to your local BHTA retailer and find out about the products that can assist you to be independent and mobile.
We have put products you might need into room settings to help guide you through the types of things you might want to consider to help you around your home. There are many products that are affordable to make things easier for you.
If you have arthritis or have had a stroke, there is shaped handle cutlery that gives you a better grip to help you eat. They are easy to take with you when eating out, so you can enjoy your meals without having to ask for assistance to have food cut up. If you prefer your own cutlery, foam grips can easily slip on to give you a better grip.
Cups with lids and two handles, plates with raised edges, together with non-slip mats can help you eat. Other useful items to consider are openers for jars and tins, cleaning and cooking equipment, a wheeled trolley, or a one-handed tray, which will enable you to move food from the kitchen to the table.
That designer sofa that you bought years ago can suddenly be too low if you’re struggling to sit down or stand back up. You can choose block raisers, making it easier to get on and off, but if this is a struggle you can choose a high-backed chair that can be tailored to your height.
If you need assistance all the way to standing, a gentle riser recliner chair with motors will lift you to a standing position at the touch of a button. Relaxing is the opposite flick of the controls. With a wide range of fabric, you can choose a chair to match close to your existing furniture.
As we get older, it’s not always easy to bend the knees to sit on the toilet, so there are many choices you can consider to improve the situation. A four-inch raised toilet seat on top of your existing toilet can help you to sit down without the help of a carer.
If you’re a bit unsteady and have balance issues, a toilet frame with seat can help you to get up and down easier. These can sometimes save having a commode in other rooms, such as the bedroom, but the choice is available to meet the different needs of everyone. Some commodes can have a dual function as a shower chair, giving the additional benefit of two ways of independent living.
Having a bath sometimes becomes more difficult when you are unable to lift yourself in and out and lift your legs over the side. Portable bath lifts can offer a solution. The bath lift sits in the bottom of your existing bath, and, once you have side transferred onto the seat, the battery-powered motor lowers you gently into the water to enable you to relax and wash. The advantage of a bath lift is that some are removable for other bath users in the home and can travel with you in the car if going away on holiday.
Another useful washing aid is a non-slip bathmat, designed to make bathing safe and create a secure environment.
If a bath is no longer an option, some BHTA members will be able to offer level access showers or a wet room, but these require specialist advice and assessments.
Handrails and bannisters down the side may just be the help you need to navigate your stairs, but when getting to your bedroom becomes too difficult you still have choices.
Stairlifts or through-floor lifts allow you to stay in your own home longer. It may seem like an expensive option, but compared to the cost of moving house or into a care home, this could be a better option to consider.
BHTA members have the knowledge and skills to advise you what your best solution is. They can help guide you through any grants that may be available.
Specialist profiling beds, rails, and pillows can make a difference to a great night’s sleep. If you have to spend more time in bed, profiling beds offer you multi-positioning allowing you to sit up, lie down, and help to redistribute pressure by the ease of changing position. There are plenty of choices you can make inside your home to make life easier and are all available through your local BHTA retailers and suppliers.
Sometimes you can manage to move around the home but going further afield can be another challenge. The next section demonstrates some of the choices you may wish to consider.
Walking can become more difficult and reduce the range you can travel in your local community or further afield. If you need a small amount of walking assistance, a rollator shopping trolley can offer you support when walking, and some have seats to allow you to rest when you need to.
Mobility scooters open up further choices depending on your aims, and a BHTA retailer will be able to advise you. A lightweight transportable scooter can be dismantled and put into the boot of your car for visits to other places and to take on holiday. These will offer a reduced battery range, as their size is smaller to make them easier to lift.
A mid-range scooter for use on the pavement offers bigger batteries, longer range, and better kerb climbing with larger wheels. These are ideal for getting to your local shops.
If you have been a car driver, the loss of a car may mean that you want to consider a mobility scooter for use in the road, allowing you to go further. These can go up to 8mph and may offer you the range to continue your adventures and go that bit further.
Help and advice is free from all BHTA member companies, all of which sign up to our Code of Practice, allowing you to buy with confidence.
Terry Lifts has recently become a member of the British Healthcare Trades Association (BHTA).
For more than 50 years Terry Lifts has designed and manufactured lifts in Cheshire. It now supplies lifts globally. Each lift has been developed to enable users and their loved ones to overcome barriers, revolutionise their quality of life, allow them to remain in the family home, and to restore some independence.
BHTA recently caught up with Steve Hill, National Sales Manager at Terry Lifts, to discover more about the firm, how being a BHTA member can help better regulate compliance in the lifts sector, and the importance of networking with peers.
Steve’s journey into the lift industry was a “happy accident”. Originally, Steve wanted to be an electronics design engineer but started exploring more interesting career paths after finishing college. Steve soon spotted a trainee draftsman job at Terry Lifts.
“I excelled in technical drawing at school and thought my dad would be impressed as he had followed a similar path when he was young, and so I gave it a try,” recalls Steve.
“Later in my career, I was attracted to field sales. I relished the opportunity to design and survey sites and loved the idea of meeting customers and helping people to get the correct solution. I could also apply my skills as a draftsman to produce drawings for the builders. That brought me to a position of being a manager, and then on to my current role as national sales manager.”
Terry Lifts’ product range includes through-floor homelifts; platform lifts; step lifts; and its award-winning temporary access solution, the portable access platform lift. It offers a comprehensive and complete service, which includes surveying, preparatory works, installation, and ongoing maintenance.
“Our offices and factory are based on a trading estate in Knutsford,” Steve explains. “Here we have our fabrication shop, powder coating facility, a purpose-built training academy and a fully equipped showroom that is open to both trade and the public.”
As the firm supplies both domestic and public access markets, it has a broad customer base. These include private individuals, occupational therapists, local authority procurement, adaptation and housing service teams, trade agents, and export partners.
Steve adds: “Our best-selling product aimed at the domestic market is our Harmony home lift which can be partially or fully enclosed (Harmony FE). The launch of the Harmony was an industry-first. Today, both are available in a range of sizes from compact to longer and wider and can be customised.”
One of the many reasons a firm may decide to become a BHTA member is to become part of a larger, collective voice to help drive positive change within a sector.
This is one of the reasons that Terry Lifts joined the association.
Steve explains:“We believe our greatest challenge is unfair trading. There are discrepancies within the lift industry regarding standards and certification, and this means we are not operating on a level playing field.
“With its respected Code of Practice, we instantly recognised that BHTA can support us in driving positive change. We wish to look at how we can better regulate compliance and the section meetings will help us achieve this, providing a safe space for debate and lobbying which can be used to influence decision-making.”
Terry Lifts had previously been a BHTA member, but this lapsed as management changed. However, the lifts manufacturer has recently evolved under the stewardship of Managing Director Dave Allen, who appreciates the benefits and opportunities of being a BHTA member.
Now, Terry Lifts is excited to support the BHTA’s current offering while sharing its expertise and experience within the organisation and its peer group.
“Our customers are also reassured by our BHTA status,” adds Steve. “It gives confidence. They can trust that we are verified and abide by the BHTA Code of Practice. This is invaluable because as we know the Code of Practice is approved by the Trading Standards Institute.”
Terry Lifts’ plans for the future involve several developments for the domestic market. These range from the development of a completely new lift to a compact version of an existing lift and improving the features and design of another current lift.
“We have incredibly robust R&D processes which involve all departments and external advisors,” Steve emphasises. “Currently, we are on track for a launch by the end of the year.”
The lift supplier will also be attending a few more events and exhibitions in 2023, which include Foundations Liverpool, Kidz to Adultz North, the OT Show, and Interlift.
Steve and a colleague will be attending their first BHTA Stairlifts & Access Section Meeting on 11 October too.
“We are very happy to be adding the BHTA section meeting to our event calendar,” says Steve. We value all networking and relish this opportunity to engage with our peer group.
“We’re hopeful that it will be both interesting and rewarding. Beyond this, we look forward to the BHTA 2024 event calendar and making the most of the member opportunities.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Ambucare recently became a British Healthcare Trades Association (BHTA) member and specialises in servicing, repairing, and supplying new equipment to nursing and care homes.
BHTA recently caught up with Lee Thorneycroft, Director and Owner of Ambucare, to find out more about the company, its upcoming product launch that securely attaches pressure care mattress pumps to profiling beds, and why the BHTA logo delivers automatic trust to customers.
BHTA: Can you tell us a bit about yourself?
Lee: “As a mechanical engineer, I have worked in the healthcare sector as a service engineer for 20 years. I did have a break for two years between times, as I worked for JCB Uttoxeter, but soon realised my future laid in healthcare as I knew I was actually making a difference to people’s lives.
“Having left JCB I joined Ambucare as a service engineer (my way back to doing the job I really loved). Two years in, I was offered the opportunity to buy Ambucare, which I took to the present day.”
BHTA: What is Ambucare, and what is the company’s ethos?
Lee: “Since taking over at Ambucare, we now have a healthy nursing/care home client base. Ambucare specialises in L.O.L.E.R testing of all lifting equipment in nursing/care homes across the UK.
“Ambucare not only services and repairs equipment but also supplies new equipment. We carry out bed and mattress audits also. We work on the theory that if a nursing home requires anything, Ambucare will supply or repair it.
“Our company motto is: Removing Barriers, Enhancing Lives.
“Our main ethos as a company is, and always will be, customer care. Our customers are our priority, and they will always come first because without our customers, we have no business.
“Transparency and honesty also play a big role within our company values; we always focus on this whilst dealing with our clients, as we always treat them with the compassion and respect that we would hope to be treated by others.”
BHTA: Is Ambucare launching any new products?
Lee: “Ambucare is just about to launch a new product called Securapump to securely attach pressure care mattress pumps to profiling beds in nursing/care homes and across the community, addressing issues such as infection control, health and safety issues, and expensive pump repair bills but more importantly bring huge benefits to the comfort of the end-user in the bed.”
BHTA: Are there any challenges your company is currently facing?
Lee: “As with many other companies I imagine, we are finding the current climate with price rises very challenging. We, as a company, are always having to work hard to avoid passing these price rises onto our customers, soaking up these price rises wherever possible.
“Also, since the UK left the European Union, we are finding that our suppliers are having difficulties with importing equipment/spare parts, resulting in our lead times to our customers being extended. This in itself soaks up our employees’ time, as they are having to communicate with our customers more than normal to update them about any delays.
“Fortunately, everyone is fully aware of the situation and they are very understanding, but it is time we could be spending elsewhere within the company. Very frustrating, but I feel there is nothing else we can do going forward until the economy slows down.”
BHTA: What are the benefits of being a BHTA member?
Lee: “We know that being a member of BHTA brings huge benefits to our company. Firstly, being able to add the BHTA logos to our social media and marketing products brings automatic trust that we are complying with what is required to being a member. For us, as a company, to have the knowledge that both ourselves and our clients have back up in the unfortunate event of any disputes arising is important.
“It is also satisfying to know that if in the future we do bring products to market ourselves that we have professional experts that will advise on overcoming problems and barriers that we would normally struggle to find.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.
Bespoke Stairlifts, a Yorkshire-based designer and manufacturer of a range of stairlifts, recently became a British Healthcare Trades Association (BHTA) member.
BHTA caught up with Joanne Kennedy, Commercial Director at Bespoke Stairlifts, to discover more about two of its more recent stairlift launches, how it is coping with growing customer demand, and why joining the association was a priority for the firm.
BHTA: Please can you provide some background on yourself and how you started at Bespoke Stairlifts?
Joanne: “I worked at Acorn Stairlifts for a good number of years and always kept myself involved with the mobility sector. I was introduced by another former director of Acorn Stairlifts to the owners of Bespoke Stairlifts, and it grew from there.
“I started at Bespoke Stairlifts in March 2023, with a varied career including stockbroking, banking, online sales, branding, marketing, product development, boiling water taps, and linguistics. So pretty varied!
“I really liked what Bespoke Stairlifts was trying to achieve within the company and was blown away by its commitment to not only its products but also colleagues within the business.
“Bespoke Stairlifts has introduced a Management Training programme and will be committing to Investors in People later in 2023. The message around the business resonates around providing quality products and unrivalled customer service.
“I’m proud to be part of the Bespoke Stairlifts ‘journey’ over the coming years.”
BHTA: What is Bespoke Stairlifts?
Joanne: “Bespoke Stairlifts was started just over 20 years ago and in recent times has developed two excellent, aesthetically designed, and reliable stairlifts: the Synergy (straight stairlift) and Infinity (curved stairlift).
“We not only serve the UK market but export all around the world. Recently, aside from my own role, we have increased our headcount by 20 percent across the different areas of the business to keep up with demand for our products.
“It’s so important to Bespoke Stairlifts that we maintain our great service levels but also review and improve based on customer satisfaction.”
BHTA: Are there any challenges that you’re currently facing as a firm? How can the BHTA support you with these issues?
Joanne: “Brexit (as all our fellow manufacturers are experiencing), as the lack of knowledge and access across the UK for good sound advice is lacking. This is something which BHTA is looking to support through local Chambers of Commerce and UK Government. We, at Bespoke Stairlifts, welcome this input and support.”
BHTA: What is Bespoke Stairlifts’ plans for the future?
Joanne: “Our plan for the future is to increase volumes whilst improving the customer journey. Our customers love our products – which proves we are on the right track – and we want to extend the support we give them as dealers and traders.”
BHTA: Why did you decide to become a BHTA member?
Joanne: “This was one of my priority tasks when I joined Bespoke Stairlifts.
“It’s important as a manufacturer that we have access to not only changes in legislation but also a view of the political agenda, which shapes the lives and roles of all companies within our industry. The support available is accessible and relevant, and it’s good to know that it’s there when required. It also helps filter out the important issues stairlift manufacturers need to focus on.”
BHTA: What upcoming BHTA events are you looking forward to or planning to attend?
Joanne: “Section meetings, webinars when relevant topics arise, and the Golf Day. The Golf Day will not be attended by myself, but golf is a popular and important sport across our Bespoke Stairlifts colleagues.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page).