Tri-Chair, a specialist posture and pressure care management seating firm that recently became a member of the British Healthcare Trades Association (BHTA), has helped Rob Burrow MBE get a modular chair that meets his changing needs.
Rob was born in West Yorkshire in 1982. Having made his rugby league debut for Leeds Rhinos in 2001, Rob went on to become a legend of the game, making 493 appearances for his club, winning eight Super League titles, two Challenge Cups, three World Club trophies, and three League Leader’s Shields.
Rob also made 22 appearances representing England, Great Britain, and Yorkshire, and was inducted into the Leeds Rhinos hall of fame in 2020.
In 2019, Rob was diagnosed with motor neurone disease (MND), which is a degenerative neurological condition affecting the neurones in the brain and spinal cord, impacting on movement, body control, speech, and all muscular control.
Rob initially noticed some problems with his speech that led to investigations, including an MRI and nerve conduction studies, the results of which were confirmed by a neurologist.
Over the last four years, Rob’s condition has progressed, and he is now reliant on support for all activities of daily living (ADLs).
Despite Rob’s initial reluctance to seek help, he had a visit from an occupational therapist who made recommendations for seating specifically. Rob uses a profiling bed, which he says has been a “real lifesaver”. It enables him to change his position regularly and remain comfortable.
After some time, Rob posted a Tweet (now X) stating he felt it was “time to consider a specialist chair”. This is when a mutual friend introduced Rob to Shaun McCluskey, who works with Channel Healthcare and Tri-Chair.
Shaun took time to get to know Rob and his family. For Shaun and Rob, it was crucial that the equipment recommendation process was clear, transparent, and focused on what Rob and his family wanted to achieve, while providing information that empowered them to make an informed, capacitated decision.
Rob was able to clearly identify his goals for seating. He said: “To be able to sit comfortably for prolonged periods of time and to ensure that I don’t develop pressure areas/sores. I have drinks and eat my meals in the chair, so I need to have adequate head and trunk support for feeding.
“It is essential that I have good sitting posture for everyday tasks such as eating and drinking. I use a communication device, so I need to have good posture to be able to use my machine to communicate using my eye movement.”
Rob also made it clear that he and his wife wanted to avoid turning the house into a healthcare setting. Equipment needed to be aesthetically pleasing as well as unintrusive.
Rob becomes tired quickly, and this impacts on both posture and his ability to engage in activities that are meaningful to him, particularly with his family.
The chair that Rob was sitting on initially did not provide any pressure relief and was actively generating heat and encouraging sheer. Due to Rob’s reduced core strength and balance, he was leaning to his left side, with pressure mapping conducted to provide key evidence that would support Shaun’s recommendations and Rob’s decisions.
The pressure mapping identified some key areas of risk, including the left buttock, ischial tuberosity, and right thigh due to windswept posture.
Rob’s sitting posture, particularly relating to trunk and head support, was compromising a safe swallow and therefore increasing chances of aspiration.
Each of the above challenges impacted on Rob’s ability to engage in meaningful activities and ADLs. His roles were being even more greatly affected, and this was impacting on carers around him.
Through a combination of time spent with Rob and his family, listening carefully to his views and goals, and providing evidence to support the rationale, Shaun recommended the Tri- Chair Three. This is a tilt-in-space, adjustable seating system, which, as it’s modular, can be adapted to meet Rob’s changing needs.
The Tri-Chair team also recommended a moulded seat and backrest, which provide more support when Rob gets particularly tired. As well as supporting Rob’s goals, this option allows Rob, his wife, and care team to interchange cushions, depending on the social situation and environment, in order to reduce the healthcare look and feel of the chair whenever that is appropriate for them.
Rob had a trial of the Tri-Chair Three, supported by Shaun and the team, so that it could be altered to meet Rob’s specific needs. This included a pommel to prevent further adduction and the moulded seat so that pressure was redistributed more evenly without Rob having to be in a tilted position so regularly.
This in turn meant that Rob could be more engaged and communicate with good eye contact, promoting dignity and respect.
The outcome was the product of a collaborative process, built on trust.
Rob concluded: “The design of the chair means that it can be adapted to meet my needs. For example, I felt that the trunk support was too restrictive on one of my chairs, so the pads were removed without compromising my overall comfort or posture in the chair. Extra padding/support can be added, and the chairs can be tilted with feet up/down, which helps alleviate pressure.
“The Tri-Chair has improved my quality of life.
“I don’t think I would cope without the chair, which was tailor made for me. I certainly miss my Tri-Chair when I get away somewhere. I have to look forward to the time I have my home comforts.”
Specialist posture and pressure care management seating firm Tri-Chair recently became a member of the British Healthcare Trades Association (BHTA).
Since then, BHTA caught up with Shaun McCluskey, Managing Director at Tri-Chair, to find out more about the firm, how its specialist seating modularity grows with user’s changing needs and facilitates cost-effective refurbishment, and why it decided to become a BHTA member.
Tri-Chair was developed by Channel Healthcare, which is a team of experienced, knowledgeable, and enthusiastic independent seating consultants.
Channel Healthcare’s aim is to provide a timely, needs-based, and cost-effective solution to specialist seating challenges while exceeding customer expectations.
Tri-Chair’s goal is to make life easier for those tasked with equipment provision.
There are three specialist seating solutions available from Tri-Chair: Tri-Chair One, Tri-Chair Two, and Tri-Chair Three. They have different design and configuration options, but all models are underpinned by Tri-Chair’s chair frame.
Each option evolves and adapts to an individual’s needs as conditions progress or as users change. This modularity reduces the cost of specialist seating provision, enabling equipment loan stores to refurbish and reallocate a chair to a new user at a fraction of the cost of buying new.
Shaun McCluskey, Managing Director at Tri-Chair, explained: “Tri-Chair is a new modular range of specialist seating built on decades of experience within the industry. We aim to make life easier for those tasked with equipment provision. The Tri-Chair has the potential to evolve and adapt to an individual’s needs as conditions progress or indeed as users change.
“We are working with several highly experienced distributors across the UK and offer a next-day despatch to ensure clients’ needs are met before they potentially change.”
Recycling of a Tri-Chair to a new user has a number of potential benefits not only to the efficiency of equipment provision by the loan store, but to the effectiveness of occupational therapy community service, to the user who is in urgent need of postural support and pressure management, or the hospital discharge team looking to release beds.
Having readily available a specialist chair that is suitable for those that are ambulant yet require some posture and pressure care through to those with complex sitting postures following some simple adaptations is highly important.
The intuitive design of the Tri-Chair makes the adaptations and adjustments straightforward for store engineers to undertake without the need to hold exhaustive amounts of costly stock.
Furthermore, Tri-Chair’s adaptability enables it to be recycled to new users thereby extending the product’s lifecycle, minimising waste, and helping to reduce the carbon footprint of stores. Even in this small way, the Tri-Chair is contributing to a greener planet.
Shaun continued: “I spoke to Andrew Stevenson, former chair of BHTA three years ago about our dream of having a truly modular range of specialist seating that would help the likes of NRS, Millbrook, Medequip and independently operated equipment loan stores provide the very best service to every client.
“Three years later we our very proud of what we have created and the feedback from our customers has been fantastic. We are offering the range of modular seating via a network of trusted distributors across the UK and also have export customers already taking on the range. We bring passion, pride and knowledge back to the specialist seating industry along with good old fashioned customer service which for many seems to have slipped over recent years.”
Discussing the decision to become a BHTA member and what he would like the association to do more of going forwards, Shaun said: “I wanted to become a BHTA member as I feel the association helps bring likeminded companies together to help focus on driving our industry forward.
“We have supported the BHTA through several businesses through the years and feel proud to be a member.
“I’d love to see more training for members and found the pressure care awareness course ran some years ago to be one of the most informative and worthwhile courses I’ve attended.”
“We feel that the specialist seating industry has been stale for over 10 years with very little to get excited about,” Shaun explained. “Tri-Chair won the Innovation Award at the Occupational Therapy Show during the recent launch and have further developed since.
“We have just launched a new negative leg rest that provides 33 degrees of negative angle which is a first and will help a large number of clients that have developed tight contractures through Covid times.
“Our products will be constantly evolving ensuring we are the leading provider and will bring the passion and customer support that seems to have fell by the wayside in recent years.”
Tri-Chair is currently looking for experienced distributors in some areas of the UK. Interested parties should get in touch with Shaun at Shaun@trichair.co.uk.
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.