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Last Updated on 13/03/2025 by Samantha Lewis
Join Nigel Woods, BHTA Member Compliance Manager, and Bill Lee, BHTA Head of Policy & Compliance, for a guided tour of the updated Code, followed by Q&A.
For the first time since its inception, BHTA has updated its Code of Practice. We refocused the Code on customer experience – treating customers fairly and practicalities of selling/serving the health tech/AT sector – and modernised the Compliance Checks via which we measure members’ operation of the Code.
*Please note: Registration to this webinar is only available to members of the BHTA
If you are unable to attend, be sure to register anyway to receive a copy of the slides and recording after the event.
About the speaker
A graduate of Lawrence University (Wisconsin) and Columbia University (New York), Bill joined BHTA in June 2021. Bill brings 25-plus years of policy, advocacy, and operations experience on behalf of vulnerable communities (in particular, Holocaust survivors and bioscience researchers persecuted by violent extremists) at US & UK NGOs and governments, combined with a decade of for-profit management consulting and retail operations experience (at the Corporate Executive Board and independent retailers, respectively).
At BHTA, Bill researches, develops & disseminates policy, strategy, parliamentary and technical work
Nigel joined BHTA in March 2013 as Professional Development and Events Co-ordinator from a background in the retail sector, with extensive customer service experience.
His key responsibilities are dealing with queries about BHTA’s accredited training, preparing course materials, taking bookings and liaising with course delegates to ensure high attendance and good feedback on the training provided.