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5. Li Batt support – Consumer to retailer

Last Updated on 07/11/2023 by Sarah Sarsby

Encourage consumers to ask questions about the policies and practices your company has in place to ensure the safe handling, storage, and disposal of Li Batts by you as a retailer and your staff. Be prepared to explain how you approach:

  • Lithium Battery Safety Training
  • Battery Inspection and Testing
  • Appropriate Battery Chargers for Private Use
  • Safe Charging Stations for Public Use (if applicable)
  • Battery Capacity Disclosure at Point of Sale
  • Battery Disposal and Recycling
  • Transportation Guidelines – no Li Batt of any capacity over 100Wh/4Ah should be transported as anything other than Dangerous Goods; other traditional batteries – e.g. spillable, sealed lead acid (SLA), absorbent glass matt (AGM), or gel – may be shipped as non-Dangerous Goods provided they are undamaged, clean, and have their terminals protected; always check with the battery manufacturer for recommended transport modes
  • Storage and Shelf Life
  • Battery Safety Information
  • Recall Management – Product Registrations and Staying Informed
  • Incident Reporting and Investigation