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Helpful guidance for consumers

A wide range of helpful guides and advice to help you find the right products and services

To help make the best decision about healthcare or assistive technology products and services for you or a loved one, and to avoid potential disputes, check out our selection of useful guides below.

Each free guide provides important information and valuable tips on buying, funding, maintenance, assessments and more, and has been created by industry experts.

The advice is helpful for both those new to the healthcare and assistive technology products and services, or for those with experience of the industry.

All documents are available free to read online or download.

Also, visit our ‘Consumer FAQ’, where we answer some of the most common questions from consumers we support.

Can’t find the advice you need? Contact us.

We are here to help. Contact our expert team and we’ll do our best to assist, advise and signpost.


Are you a healthcare professional?

We have a wide range of expert advice and guidance relating to healthcare and assistive technology products and services, created specifically for you.

More ways we can support you

The BHTA and our members work hard to raise standards in the industry, protect consumers and
help find the right solutions for their needs. Discover more about us.