Trusted Assessor: Assessing for Minor Adaptations (Level 3)

Date and time:
4 June 2024 from 8am-5.00pm

Location:
Warwick
UK

Event organiser:
TACT Trusted Assessing & Care Training

To book your place on the course, or to find out more, click here.

Courses for retail professionals

TACT are delighted to offer a calendar of courses designed for booking by individual learners who prefer learning face-to-face.

The venues are great spaces for learning, with the benefit of getting hands-on with a range of equipment.

At these courses, you will enjoy the blend of theory and practice and you can take advantage of the chance to network with peers during interactive sessions and in the refreshment breaks.

BHTA and TACT

The course has been created by TACT; an OT (Occupational Therapy) led organisation in collaboration with the BHTA. This new course is
designed for retailers of independent living equipment who wish to align their staff’s knowledge and abilities to the national Trusted Assessor qualification.

As learners will already have an in-depth knowledge of the equipment and adaptations they are selling, this course will give the learners confidence to conduct a basic assessment of need in order to recommend appropriate solutions to meet their customers’ needs.

Learning outcomes

1. Understand the basics of person-centred assessment
2. Be able to describe the ethical sale of goods
3. Have knowledge of the health and social care sector and the services they provide
4. Be able to understand the impact of long-term conditions on a person’s health
5. Understand the movements and basic ergonomics of the person
6. Understand communication factors when assisting vulnerable people

Who should book?

• Sales and Account Managers
• Customer facing staff
• Phone-based roles customer roles
• Aftercare staff
• Marketing and product management staff