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Field Safety Notice: Permobil powerchairs – Voluntary correction to backrest safety component

Last Updated on 05/01/2026 by Sarah Sarsby

The British Healthcare Trades Association (BHTA) is aware of a voluntary Field Safety Notice issued by BHTA member company Permobil concerning a limited number of M- and F- Corpus series power wheelchairs. This article explains what the notice means, who may be affected, and what steps users and providers should take.

What has been identified?

Permobil has confirmed that an incorrect bushing was used during assembly on some M- and F- Corpus series power wheelchairs manufactured between 10 July 2025 and 25 July 2025. Further technical detail is set out in the official Field Safety Notice published by the MHRA, which can be viewed here.

A bushing is a small protective sleeve designed to reduce friction and vibration between moving parts. In the affected chairs, the incorrect bushing may reduce structural integrity during a hard front-end impact.

The component most affected is the integrated neck injury protection mechanism, which is designed to help reduce the risk of neck injury in the event of a collision.

What is the level of risk?

According to Permobil’s risk assessment, the likelihood of failure is low. However, because an increased risk has been identified under specific conditions, Permobil is carrying out a re-work on all affected units as a precaution.

There have been no instructions to stop using the chair in everyday situations. The notice focuses on ensuring that the device continues to meet its intended safety performance.

Which devices are affected?

Only a limited number of Permobil M- and F- Corpus series power wheelchairs are affected. The official Field Safety Notice includes full technical details and the complete list of affected serial numbers. These are specific units identified by serial number and manufacturing date.

If a chair is affected, the owner or service provider will be contacted directly. If you are unsure whether a device is included, your local provider can confirm this for you.

What happens next?

Permobil has instructed local providers to arrange a re-work of affected chairs. This corrective action will replace the incorrect component and restore full compliance with safety requirements. Providers will contact users directly to arrange the work at a suitable time.

Advice while waiting for re-work

While waiting for the corrective work to be completed, Permobil recommends avoiding car transportation of the chair, where possible, to minimise any risk associated with high-impact situations This is a precautionary measure and does not affect normal day-to-day use.

Contact information

Permobil advises that if you have any questions relating to this Field Safety Notice, you should contact your local provider or Permobil Customer Support.

Permobil Customer Support:

Permobil also requests that any device-related incidents are reported directly to the manufacturer at incident.report@permobil.com.