Get to know your new point of contact for Verlingue’s BHTA Members’ Scheme

Last Updated on 03/02/2026 by Samantha Lewis

Get to know Chris Goodban – Verlingue Client Director and your new point of contact for the BHTA Members’ Scheme

Verlingue is proud to be the preferred insurance provider for BHTA members, and with that comes a commitment to personal, specialist support. To help put a face to the name, we caught up with Chris Goodban, Client Director at Verlingue and the new lead for the BHTA Members’ Scheme.

Chris, tell us a bit about your role at Verlingue.
I joined Verlingue about 18 months ago, and around seven months ago I took on responsibility for the BHTA Members’ Scheme. As Client Director, I’m the main point of contact for BHTA members, whether that’s reviewing existing cover, helping with renewals, or simply answering questions when something isn’t quite clear.

What does that mean in practice for BHTA members?
My job is really about making insurance feel straightforward and relevant. Every business is different, so I spend time getting to know members properly, understanding their risks and challenges, and then offering advice that’s practical and tailored. Insurance should support your business, not complicate it.

You’ve been in insurance a long time – what experience do you bring to the role?
I’ve been a broker for around 30 years, working across commercial insurance, so I’ve seen a lot of different scenarios. That experience helps me cut through complexity and focus on what genuinely matters for each client. Just as important, though, is building strong relationships and being approachable — I want members to feel comfortable picking up the phone.

What do you enjoy most about working with BHTA members?
The variety. No two businesses are the same, and I enjoy learning how different organisations operate. It’s very rewarding when you can offer advice that genuinely makes a difference or gives someone peace of mind.

And outside of work – what keeps you busy?
Family is a big part of my life. I’m married to Stephanie, and I’m a proud parent and grandparent. I’m also usually outdoors when I can be – cycling, mountain biking, or walking our Lakeland Terrier through the countryside. I’m a bit of a technology enthusiast too, so I enjoy keeping up with the latest gadgets and innovations.

Finally, how can BHTA members get in touch?
I’d encourage any member to connect with me, whether you’re due a review or just want a conversation about your current cover. The Members’ Scheme is there to support your business, and I’m always happy to help explore how it can work for you.

BHTA members are invited to contact Chris to review their insurance or discuss how the Members’ Scheme can support their business.

Chris Goodban, Cert CII – Client Director
M: +44 (0) 7841 775699
Email: chris.goodban@verlingue.com
W: www.verlingue.com