Last Updated on 27/04/2026 by Sarah Sarsby

Date: 22 April 2026
Time: 9:30am to 3:30pm
Location:
Mercure Hotel Northampton
NN1 2TA
Event contacts:
Kelly Edworthy
Membership Engagement Manager
E: kelly.edworthy@bhta.com
The event for mobility and assistive tech retailers delivering expert insights, practical guidance, and essential industry updates.
We’re thrilled to invite you to Retailers Day 2026 on 22 April in Northampton, a focused day designed specifically for mobility and assistive technology retailers.
Join your peers for practical insights, real-world guidance and conversations that matter as we navigate the year ahead together.
This is a great opportunity to connect, learn and leave with actionable tools to support your business.
All attendees will leave the event with a bespoke playbook designed by The Retail Champion.
09.30 – 10.00 Registration and arrival refreshments
10.00 – 10.05 Welcome from Chair
10.05 – 11.00 Keynote – Clare Bailey (The Retail Champion)
11.00 – 12.00 Networking hour with light refreshments and exhibition
12.00 – 12.45 Which social media platforms are right for you? – Inkfire
12.50 – 13.30 Round Tables – to include:
Designing an accessible retail journey – from online information to store layout – Cath Cashman, Research Institute for Disabled Consumers (RiDC)
13.30 – 14.30 Lunch hour and exhibition
14.30 – 15.30 Panel Discussion
AI in Mobility and Independent Living Retail – Practical Tools Without Losing the Human Touch. Led by Clare Bailey.
Also forming the discussion:
David Stockdale, BHTA’s CEO
Alistair Gibbs, TPG DisableAids
15.30 – 15.45 Wrap up and close
All attendees will leave the day with a bespoke playbook designed by The Retail Champion.
Accommodation can be booked at the Mercure Hotel Northampton as follows:
Please call reservations directly. Rooms are subject to availability – see the hotel website for more details. The reservation number is 01604 739900.