The British Healthcare Trades Association (BHTA) has welcomed Urathon as a new member, which provides high-quality community equipment that helps people live more independently and comfortably.
The BHTA recently caught up with Lucy Carson, COO & Finance Director at Urathon, to learn more about the firm’s commitment to quality community equipment; future plans; and the value it sees in joining the BHTA’s trusted network that offers industry support, shared values, and opportunities for collaboration and development.

Lucy has gained experience across a diverse range of industries, from working with a company that owned a chain of 150 pubs and clubs, to a large corporate wire and cable manufacturing business, and more recently, a small local printing firm.
“My roles have always been rooted in finance and accounting, giving me a strong understanding of both large-scale operations and close-knit, community-driven businesses,” she explained.
Urathon is a community equipment provider that works with local authorities, healthcare providers, and retail partners to make sure its products truly meet the needs of the people who use them.
“Our focus has always been on quality, innovation, and care — making a real difference in everyday life,” Lucy said.
Urathon recently welcomed two university graduates to the team, who are helping elevate the provider’s marketing and social media presence while also supporting sales efforts. Lucy enthused: “It’s been great bringing in some fresh ideas and energy!”

Lucy explained when she came across the BHTA: “I first heard about the BHTA when I saw all the fantastic support they were offering following the collapse of NRS, and it really highlighted how valuable the association is to our industry.
“It showed me that the BHTA isn’t just about membership — it’s about community, guidance, and standing together as a sector.”
For Urathon, being a BHTA member means that the company is part of a trusted network that shares its values of quality, integrity, and professionalism.
The BHTA also provides timely access to industry insights, best practices, and networking opportunities that are not available elsewhere, which will all help Urathon grow and continue improving the services it offers to customers.
Urathon will be attending the OT Show for the first time this year and has just secured a bigger stand.
On 4 December, Urathon will be attending the British Healthcare Trades Industry Awards 2025, which provides an excellent opportunity to network and celebrate the healthcare industry’s success.
Urathon also recently achieved ISO 9001 accreditation, which is a huge milestone for the company and Lucy’s team.
Looking ahead, Urathon is excited to be launching some new and innovative products for the retail sector in 2026. The firm will be attending Naidex again next year with an even bigger stand.
Lucy also has a big aspiration for Urathon next year: “My goal is for Urathon to be nominated for a BHTA Award in 2026.”
To find out more about how the BHTA can support your business and how to become a BHTA member, visit this page.