BHTA know that it is difficult for healthcare professionals to recommend suppliers and manufacturers of products and maintain their own independence. How do you know you are recommending an ethical supplier that will look after you and your customer in a professional way? It is a question we are asked all the time at exhibitions conferences, and when we meet professionals. At BHTA, we want to reassure you, our members can help you. Our members sign up to a Code of Practice that gives you some reassurance when recommending them to your customers or working with them yourself.
Read our Code of Practice here
These are the BHTA member’s commitments to you, where the above logo is displayed:-
With our Code of Practice and complaints procedure in place, we believe you can work with BHTA members directly and recommend them to your clients, in the knowledge that the safeguards to making the right decision, are in place.
We offer a complaints mediation and arbitration scheme for customers who have bought from a BHTA member and who are unable to resolve a complaint with them. You can read more about the Code of Practice and about making a complaint by clicking the links.
Published: 1st December 2020